Contrary to what you may have read or seen in some media reports, the growth in the magazine industry is not done, in fact the opposite is true. So here is my tally of new magazine launches for the first six months of 2015 compared with those from the first six months of 2014. Chart one compares the numbers of the first six months, chart two compares the number of the June launches, and chart three compares the different categories from June. (I do have each and every one of those magazines in my possession. Nothing gets coded, counted, or scanned unless I have a physical copy of the magazine).
While the numbers are down by 5 magazines in the frequency titles, what is worth noting is that every major magazine and magazine media company has launched a new magazine during the first half of 2015. A first in a long long time. And the same holds true for the publishers of bookazines. It’s a very good sign indeed when the big players are taking note of the power of print once again and breathing new life back into their ink on paper entities. Some magazine and magazine media companies are putting out three to four new bookazines on a weekly basis.
So, the numbers are good, the health of the industry is good and the light at the end of the tunnel is starting to look like the light and not the train coming…
So here are the charts comparing the first six months, followed by the June charts, and a few magazine covers of the last six months.
Chart One
New Magazine Launches First Six Months 2015 and 2014
Chart Two
Magazine Launches in June 2015 by Numbers
Chart Three
Magazine Launches in June 2016 by Category
And for your eyes only, here are some of the recently published new magazines. To see the entire set of new magazines please visit my sister blog www.launchmonitor.wordpress.com
“I believe magazines will always be there and being strong financially and being a decent size, but not too big gives some companies an advantage in the marketplace… I think trying to figure out this business and what works is challenging and exciting. Putting together a nice group of folks, along with some good strong content, whether it’s editorial or art, and finding out this really helps sales is exciting.” Nick Singh
Withstanding disruption and looking at innovative techniques to move print forward in a digital age is something that Engaged Media is proficient at, especially with Nick Singh at the helm. Nick is President of Engaged Media and his 20-plus years of publishing-industry experience, combined with exemplary leadership skills have driven EM’s continued expansion during unprecedented change in the print-magazine industry over the past decade.
Nick has led EM’s continued expansion globally, increasing EM’s presence in the United States, India and the Philippines over the past 3 years. His primary focuses on leadership development, operational excellence and providing his organization with a clear and concise vision have led to consistent market-share gains for EM.
I spoke with Nick recently about the ever-changing landscape of the magazine media world. From newsstand to distribution, his thoughts were concise and bulleted toward a profitable future for Engaged Media and spot-on advice for the magazine industry at large.
From the gamut of titles that his brand covers, we discussed where the ideas for all the different subject matter came from and if there were any topics Engaged Media shied away from. It was a very compelling conversation.
So, I hope you enjoy this revealing and interesting discussion as I picked the brain of yet another innovative and creative magazine maker of our time and learned quite a bit about the scope and reach of a brand that knows few boundaries as it strives for excellence and expertise in its continued success. Get ready for the Mr. Magazine™ interview with Nick Singh, President, Engaged Media Inc.
But first, the sound-bites:
On the genesis of Engaged Media and how the company separated from its relative, Beckett Media: Long story short, this one owner stepped in and he owns about 30 other companies, non-publishing for the most part, insurance and healthcare, coding and other areas, and he acquired both Beckett and us, we were basically one company. In 2008, we learned how to turn it around as fast as we could because we had to, no more leverage from the banks. So, in 2012 we separated the companies into two different companies because the Beckett model is a very successful model, but it’s in sports collectables.
On whether he thinks the pendulum is swinging back toward making money at the newsstands: We’ve been doing OK; it’s just that last year when Source shut down was probably the biggest hit because there are inefficiencies. I think people are being optimists and I try to stay middle-of-the-road and as close to reality as possible.
On whether he believes the single-copy sales and distribution model should be reinvented: It isn’t a profitable business model for some publishers to be on newsstand, and yet for others like us and our competitors in our segment; we do rely heavily on newsstand. We also do high quality, high-priced items and that means a lot to us, but not everybody has the same business model, so something has to change, yes. And there has to be better efficiencies and a new model. What that is; we don’t know.
On his thoughts on the rising cover prices of bookazines and where he sees the trend heading: Right now we see some $12.99’s working, at least in our categories and from a competitive perspective, we see some folks doing some nice magazines at $9.99. We’re testing some $12.99’s and we’ve been doing $9.99’s for a while. The $12.99’s seem to work, even in Wal-Mart where they try to be the low price leader. I don’t know where this trend will go, what sort of price limitations or ceiling there will be, if any.
On the most pleasant moment he’s had during his career at Engaged Media Inc.: Growing newsstand has been very pleasant for us and growing profitability has also been very pleasant. Since 2012 to 2015 we’ve been able to grow, and not just newsstand, but also with a good editorial team and a good art design team. I think that’s been very pleasant for us, just this level of growth.
On the major stumbling block he’s had to face and how he overcame it: Changing our business model. I think working with our partners; working closely with a lot of our partners and meeting mutually on what works and what doesn’t. The old way that we used to do business was get copies out everywhere and anywhere, where now we kind of selectively pick and choose where we want to be, there are certain chains that we don’t pick or certain areas geographically because we don’t find them profitable.
On the gamut of topics Engaged Media publishes and if there’s one category they won’t touch: Probably the broader entertainment categories; we’ve tried. We’ve dipped into many categories and there are two or three that we might touch, but our secret sauce so to speak is getting quality people and quality editorial and we’ve done some things without quality editorial and we’ve learned. So we will not touch things that we don’t have the expertise in.
On whether or not he has a favorite title from his broad stable of magazines: That’s a great question. No favorites from my side. Our editors of course do and the newsstand team, I’m sure they do as well, and our ad sales team. Our digital online team probably does too, based on which ones are performing the best. But no, I don’t have any favorites in particular.
On what makes him click and tick and motivates him to get out of bed in the mornings: I believe magazines will always be there and being strong financially and being a decent size, but not too big gives some companies an advantage in the marketplace. It’s not easy; I think it’s challenging and that makes it fun. I think trying to figure out this business and what works is challenging and exciting. Putting together a nice group of folks, along with some good strong content, whether it’s editorial or art, and finding out this really helps sales is exciting.
On whether he can ever envision a day where Engaged Media has no print publications: No, I cannot.
On the future of print for Engaged Media: I think the future of print for us is if we’re 95% print today, I would love to see our print growing slightly in the new categories as needed, specific categories that we do have some expertise in and that we think we can do better, faster and cheaper than some other folks, it would be a market share flag and it would be surviving the newsstand.
On how involved he is with the actual ideas for the magazines’ subject matter: We have a very good team, it’s not just me or about me. We facilitate good thinkers, people who are always creative and out there and we get plenty of ideas from these folks. And we put it through the test; whether it’s from our customers, from advertising, from retailers or wholesalers or national distributors; we kick around a lot of ideas. There’s no “one” place where they come from; our advertising sales reps, our editorial team and our newsstand team are all very, very strong.
On what keeps him up at night: Declining margins. (Laughs) If our partners aren’t profitable, then we’re not going to be profitable. I’d love to see this industry turn around or at least stabilize somewhat. I think that’s what keeps me up at night.
And now the lightly edited transcript of the Mr. Magazine™ conversation with Nick Singh, President, Engaged Media Inc.
Samir Husni: You’re one of the bigger players, especially on the newsstands when it comes to single-copy sales, yet you’re one of the best-kept secrets in the industry. Tell me a little about the genesis of Engaged Media and how you moved from Beckett Media and all the sports collecting magazines under that umbrella to the world of Engaged Media and the many titles that you have now.
Nick Singh: We do try to stay below the radar and fortunately we’re able to test a lot of issues and we do a lot of category analysis. We have an international team; we have roughly around 100 employees, 45 or so here in the U.S. and 45 abroad, from the Philippines to India, from our parent company. So we do have decent backing by a private owner who owns about 30 companies.
Engaged Media started roughly about 10 years ago, even though we didn’t use the name Engaged Media then. We purchased or acquired Beckett Media and about three other companies in southern California. Beckett was and still is in Dallas and we’re in southern California with the acquisition of a few small publishers.
A few of us came from Primedia or TEN – the Enthusiast Network or Source Publishing, whatever you might want to call them today; I still have a lot of friends there. So, about ten years ago we came into this company and it was in a lot of debt. We learned our lessons quite a bit and our new owner; I call him new, but he’s seven years new now, I’ve been here for 10 years running a couple of departments, production and circulation, with the new owner in 2008, because we were in high debt and heavily leveraged, when the market crashed we had to learn how to stand on our two feet and become cash flow positive and get rid of the debt somehow.
Long story short, this one owner stepped in and he owns about 30 other companies, non-publishing for the most part, insurance and healthcare, coding and other areas, and he acquired both Beckett and us, we were basically one company. In 2008, we learned how to turn it around as fast as we could because we had to, no more leverage from the banks.
So, in 2012 we separated the companies into two different companies because the Beckett model is a very successful model, but it’s in sports collectables. It was a great brand and still is and Beckett.com is a good revenue stream and a great business model. It’s a completely different business model from our enthusiast publication side where we have Diesel World, Gun World, hunting magazines with some survivalist elements that seem to be working right now, like American Survival Guide. And we have the Homes category, with Cottages & Bungalows, Romantic Homes and these niche titles that did not fit into the Beckett model, so we’re roughly 90 to 95% of the print business, that’s if we combine the two companies.
But as we separated, we learned quite a few lessons. We learned that using newsstands as 60% of our revenues and then ad sales, subscriptions and the very small digital, which has grown pretty fast, but it’s still only about 1 to 2 % of our total revenue, so we think that there’s a lot of upside in digital. We still learned that on newsstand, we can make a profit if it’s done correctly, but also, if not done correctly, we could lose a lot of money. It’s a high-risk, high-reward business for us. The good thing about newsstand is we can pull out whenever we want; there’s no sub-liability with long-term sub-liabilities or advertisers. It’s not advertising-based-strong like our core publications are in the automotive and outdoor segments. So, it allows us to test a lot of things.
Now we realize that there are many challenges. (Laughs) Last year we took the chance and decided to grow revenues and market shares in newsstand and we were able to fortunately move up to, I’m guessing the top 13 or 14 publishers in newsstand in the country or North America, but with that comes a huge price because when Source shut down our margins tightened up quite a bit. And then TNG (formerly The News Group) picked up a lot of businesses and we’re great partners with TNG, but it’s costing us a lot more. Our revenues are up again this year, hopefully the margins are getting better, but right now they’re tightened for sure. And that’s where we are today.
Samir Husni: Do you think the pendulum is swinging back towards not only hope for the newsstands, but also toward the thinking that there is actual money to be made there?
Nick Singh: We’ve been doing OK; it’s just that last year when Source shut down was probably the biggest hit because there are inefficiencies. I think people are being optimists and I try to stay middle-of-the-road and as close to reality as possible.
Many of the things that we did to grow our revenues, many of those specials, maybe if we did 100 specials; I would say that 50 of them didn’t work; it was probably our worse success rate. The good thing is we’ll never do those 50 again, the 50%.
We’re hearing everything with distribution has been fixed, but looking at Q4 and Q1, efficiencies are still low and the wholesaler wants to charge for efficiencies, but if we were to turn it around the other way and say, hey Mr. and Mrs. Wholesaler, why don’t you completely take over the distribution and increase the efficiencies, but if you lose sell or revenues or lose efficiencies, then maybe you should be responsible for it, right? I don’t see that happening and I don’t think anybody wants to be responsible for that efficiency, although the charges were inefficient. I still inefficiency so far; I haven’t seen any actual numbers that prove that it’s getting better.
Samir Husni: With all the changes that have taken place in our industry from the demise of the Mom and Pop wholesalers to the national distributors becoming just two or three major players and the wholesalers maybe two major players; do you think it’s time to reinvent the single-copy sales and distribution model? Do we need that multifaceted distribution channel?
Nick Singh: I don’t think so. I think yes, we need to change and become more efficient; 21 days to get on sale is a long time and that hasn’t changed since I started in the business in the 1990s. I’ve been doing this for 20-something years and I know you’ve been even longer, since the 1970s. And it still takes 21 days to get on sale.
It isn’t a profitable business model for some publishers to be on newsstand, and yet for others like us and our competitors in our segment; we do rely heavily on newsstand. We also do high quality, high-priced items and that means a lot to us, but not everybody has the same business model, so something has to change, yes. And there has to be better efficiencies and a new model. What that is; we don’t know.
Samir Husni: I’ve noticed also that the cover prices have risen, especially with the so-called bookazines. When we hit $7.99 we were sure people wouldn’t go for that. And then $9.99, now it’s $11.99 and recently I bought some for $13.99. Where do you see the red light being erected; the point where you decide people are just not going to pay $15 for a bookazine?
Nick Singh: Right now we see some $12.99’s working, at least in our categories and from a competitive perspective, we see some folks doing some nice magazines at $9.99. We’re testing some $12.99’s and we’ve been doing $9.99’s for a while. The $12.99’s seem to work, even in Wal-Mart where they try to be the low price leader. I don’t know where this trend will go, what sort of price limitations or ceiling there will be, if any. We haven’t tested anything at $14.99 or $15.99. We think these work pretty well in the bookstores, but not in the other classes of trade so far.
Samir Husni: Since you became president of Engaged Media Inc., what has been the most pleasant moment that you’ve had in your career and why?
Nick Singh: Growing newsstand has been very pleasant for us and growing profitability has also been very pleasant. Since 2012 to 2015 we’ve been able to grow, and not just newsstand, but also with a good editorial team and a good art design team. I think that’s been very pleasant for us, just this level of growth.
So for us it’s a little bit of a different strategy than maybe other folks because of the growth we’ve seen three years in a row, roughly a 20 to 25% growth rate. Next year, let’s hope that we can sustain that. But what’s really going to make a big difference for us, and the pleasantry may be over, is if the same level of margins aren’t there. Then we’d have to look at other avenues like digital and all those things. But I’m not sure if anybody’s got that figured out yet. My most pleasant moment has been growing newsstand and growing a good company.
Samir Husni: What has been the major stumbling block that you’ve had to face and how did you overcome it?
Nick Singh: Changing our business model. I think working with our partners; working closely with a lot of our partners and meeting mutually on what works and what doesn’t. The old way that we used to do business was get copies out everywhere and anywhere, where now we kind of selectively pick and choose where we want to be, there are certain chains that we don’t pick or certain areas geographically because we don’t find them profitable.
I think that’s been the best change in our business model, even with our subscription base. We don’t go after new subscriptions if it doesn’t make any sense. We don’t do rate-based; we’re a direct response advertiser, so it’s all about if they’re getting direct responses and phone calls to increase our advertiser’s businesses. We like the return-on-investment strategy for us and for our customers at the same time.
Samir Husni: You have quite the stable of magazines. You can go from Flea Market Décor to Young for Kids to Knife Illustrated to Gun World to American Homesteader and then to Fantasy Football; you really run the gamut of topics. Is there one category where you said no, we won’t touch that one?
Nick Singh: Probably the broader entertainment categories; we’ve tried. We’ve dipped into many categories and there are two or three that we might touch, but our secret sauce so to speak is getting quality people and quality editorial and we’ve done some things without quality editorial and we’ve learned. So we will not touch things that we don’t have the expertise in.
Samir Husni: Do you have any favorites from all of the titles that you put out? Would you say this is my firstborn or that you treat all your children equally?
Nick Singh: (Laughs) That’s a great question. No favorites from my side. Our editors of course do and the newsstand team, I’m sure they do as well, and our ad sales team. Our digital online team probably does too, based on which ones are performing the best. But no, I don’t have any favorites in particular.
Samir Husni: If someone dropped in on you at home and you were sitting down with a magazine and relaxing, which one would it be?
Nick Singh: I just walked into an acquisition meeting recently with probably my favorite magazine right now and that’s Fantasy Football.
Samir Husni: I just finished a new book called Inside the Great Minds of Magazine Makers and now I want to get inside your mind, so what makes Nick click and tick and motivates you to get out of bed each morning and say this is going to be a great day?
Nick Singh: I think seeing a couple of new business models that I won’t go into detail about right now, but that we think could be a way out of this thing; it’s mixing in the print magazine, digital and some online assets, whether it’s e-commerce business or other content management businesses, is exciting and motivational.
I believe magazines will always be there and being strong financially and being a decent size, but not too big gives some companies an advantage in the marketplace. It’s not easy; I think it’s challenging and that makes it fun. I think trying to figure out this business and what works is challenging and exciting. Putting together a nice group of folks, along with some good strong content, whether it’s editorial or art, and finding out this really helps sales is exciting.
I don’t think this business will be the same in four or five years and that excites me every day because what do we do? Do we walk out and leave or do we keep improving and doing things better, faster and cheaper? And I think of course the latter is the answer. So that excites me every day, just trying to figure this thing out.
Samir Husni: Can you ever envision a day where Engaged Media has no print publications?
Nich Singh: No, I cannot.
Samir Husni: What do you believe is the future of print for your company?
Nick Singh: I think the future of print for us is if we’re 95% print today, I would love to see our print growing slightly in the new categories as needed, specific categories that we do have some expertise in and that we think we can do better, faster and cheaper than some other folks, it would be a market share flag and it would be surviving the newsstand. I don’t think there will be as many players in five years, but I would like to see that revenue share be more mixed and diverse to probably 50% print.
Samir Husni: How involved are you with bringing in actual ideas to the team? For example, when I look at one of your newest magazines Bugout, or Go Gluten Free or Low Sugar Living; how involved are you in suggesting those trends or ideas? Do you wake up at night and say we should do a magazine about that?
Nick Singh: We have a very good team, it’s not just me or about me. We facilitate good thinkers, people who are always creative and out there and we get plenty of ideas from these folks. And we put it through the test; whether it’s from our customers, from advertising, from retailers or wholesalers or national distributors; we kick around a lot of ideas. There’s no “one” place where they come from; our advertising sales reps, our editorial team and our newsstand team are all very, very strong. We have somebody with 30 years of experience on our newsstand team, Gus Alonzo.
We have ideas coming from everywhere. And what we do is shut down a lot of the ideas or we keep them alive if we think they have legs. We have a few more of that hasn’t been done or somebody is doing it, but we don‘t think they’re doing it well enough in new categories.
So, we measure it and we look out. Bugout was a no-brainer that came from a lot of our advertisers; it’s kind of survivalist-meets-automotive, which makes a lot of sense. We’ll see where that one goes. We keep testing the ones that make a lot of sense to us, but there’s still a lot of risk involved, if we’re able to take the risk and currently we are able to manage risk OK, I would say.
Samir Husni: If I wanted to describe you in one word, would it be Victorian, Romantic or American; I’m just looking at some of the different titles of the magazines that you have. Or would it be Maximum Drive? What word defines Nick?
Nick Singh: Enthusiast.
Samir Husni: My typical last question; what keeps you up at night?
Nick Singh: Declining margins. (Laughs) If our partners aren’t profitable, then we’re not going to be profitable. I’d love to see this industry turn around or at least stabilize somewhat. I think that’s what keeps me up at night.
“We decided that we had to go with print because if you’re talking about lifestyle and life stories; if you’re talking about photography; you just have to showcase all of that in print. And there are still a lot of people who are willing to pay for that in a print format.” Dusan Lukic (on why he chose ink on paper for Plugin)
Welcome to another installment of the Mr. Magazine™ International Interviews where I had the extreme pleasure of speaking with Dusan Lukic, editor-in-chief, Plugin Magazine, from his office in the beautiful city of Ljubljana, Slovenia.
Dusan is a veteran of magazine publishing and knows his way around the small market, having worked at Adria Media in Ljubljana from the very beginning. Publishing licensed powerhouse titles such as Elle and Cosmo, Dusan and his team are now proudly publishing their first international offering with the new Plugin Magazine. With an English version and a German and Slovenian version as well, the beautifully-done, sleek coffee table collectable is an amazing journey into the eco-friendliness of electric cars and the lifestyles of their owners. It’s certainly what you need to “Plugin” to the world of alternative automotive experiences.
I hope you enjoy the Mr. Magazine™ interview with Dusan Lukic, Editor-in-Chief, Plugin Magazine, as you get a glimpse into the world of magazine publishing from the beautiful country of Slovenia.
But first, the sound-bites:
On the genesis of Plugin Magazine and why it was done in both an English version and a German version: We came up with the idea of adding a lifestyle element to it and thought about maybe doing it for a chain of hotels, so it would have a controlled distribution. Then we decided to just go national with it and do an English version and a German version because we discussed it with the distributor and they agreed that we should do both because that would be the easiest thing to do with the first issue.
On how the lifestyle element of the magazine is presented: We’re going to be highlighting the people who are buyers or are thinking about buying electric cars. They’re people who aren’t prepared to give up their freedom of riding around, yet they want to be more environmentally friendly, so they’re considering or have already bought an electric car. On that same note, they also do not want to give up their comfortable home, but they want it to be more eco-friendly. So basically, our target audience is people like that, which usually mean more men than women.
On why the company chose a print component when the magazine deals with the eco-friendly subject of electric cars: We chose a paper that is quite environmentally friendly. We also have a website; of course, we really started with the website before the magazine. We also have a social media presence too, but we decided that we had to go with print because if you’re talking about lifestyle and life stories; if you’re talking about photography; you just have to showcase all of that in print. On whether he feels the pendulum is swinging back toward print in Europe the way it is in the United States: Basically, there is no simple answer to your question. We know what we think; we think that in some markets, print is far from dead and in other markets we have our digital to split the difference.
On the history of Adria Media: Adria Media is quite an old company; we started with our first magazine in 1996 and I’ve been with the company since the beginning. We started with a car magazine that no longer exists and then we started adding other magazines, either our own or through licensing. We now have 13 magazines and 10 websites, but it’s still a small company, about 120 people.
On the major stumbling block Europe and his company in particular is facing in today’s magazine media market: In Slovenia, we’ve always been a small market, but we know how to operate in a small market. Of all the countries in this part of Europe, Slovenia was hit hardest by recession. And of course, consumer confidence sank to floor-level and one of the first things that people stopped buying was magazines.
On the hefty cover price and whether that was due to the first issue being ad-free: It’s like this; we did the first issue without advertising and that was on purpose. What we didn’t want to do was to contact the car industry and the fashion industry without a product on the market. Now we are discussing different ad strategies since we’ve published the first issue.
On what keeps him up at night: Currently worrying about the future and the stories that we have to do. If you’re a publisher for a small market and you go international, one of the things that you have to do is learn to think like the big international publishers do. I know what I’m doing thanks to my education, but still it’s hard. We know our market here and we know our reader, but we don’t exactly know what would be interesting to our readers outside of this country.
And now the lightly edited Mr. Magazine™ interview with Dusan Lukic, Editor-In-Chief, Plugin Magazine…
Samir Husni: Can you tell me a little about the genesis of Plugin Magazine? Why both an English and German version and why it’s ad-free? And also what’s the mission with this magazine? You say you want people to live smart, drive green and Plugin.
Dusan Lukic: Well, you know that Slovenia is a really small country and of course in Europe, generally print media doesn’t do that well, and that fact is even more obvious here. For example, we have a much distorted advertising market; almost 80% of advertising money goes to television.
We’ve done what we can basically; we have quite a big publishing company; we do a lot of licensed titles; we do Elle, Playboy, Cosmo and others, but we started thinking there’s 2 million in the country and if we only think locally from the beginning, then we’re doomed from the beginning. So we switched and started thinking instead, what else can we do? What is out there that hasn’t been done yet?
We do a car magazine here also, so we’ve sort of found a niche with electric cars and so we started thinking about an electric cars magazine and plugging highways and things like that into it.
But then again, anyone can do a car magazine, so we needed to do something better and different. We came up with the idea of adding a lifestyle element to it and thought about maybe doing it for a chain of hotels, so it would have a controlled distribution. Then we decided to just go national with it and do an English version and a German version because we discussed it with the distributor and they agreed that we should do both because that would be the easiest thing to do with the first issue.
We also have a really good knowledge of the languages here, because Slovenia is close to Austria, so a lot of people speak German and English is a language that is spoken quite a lot here and it wasn’t hard to find people who could write in English or translate.
Samir Husni: Tell me about the concept of Plugin, because the magazine is technically divided into two sections: driving and living. How is the concept of the lifestyle element done? Is it the lifestyle of the electric car owner or driver or the car itself?
Dusan Lukic: We’re adjusting a little bit now with the magazine. All the stories that are in it about electric cars, there are two really big ones in the first issue and there is going to be more, but they’re going to be done in more of a lifestyle-type way. We’re going to be highlighting the people who are buyers or are thinking about buying electric cars.
They’re people who aren’t prepared to give up their freedom of riding around, yet they want to be more environmentally friendly, so they’re considering or have already bought an electric car. On that same note, they also do not want to give up their comfortable home, but they want it to be more eco-friendly. So basically, our target audience is people like that, which usually mean more men than women.
What we want to do is make a very interesting lifestyle magazine and also use it to showcase to those people the electric cars and the Plugin hybrid. This target generation, let’s call it 35-50 years old, affluent enough; they know how to live nicely, yet they’re very environmentally conscious and friendly. They don’t want to read a specialized car magazine; they don’t want to read a specialized architectural magazine, but they do like to read nice stories about all of the areas in Plugin.
Samir Husni: Since one of the focuses of Plugin is environmentally friendly electric cars; why did you decide to go with print when some people say print is not environmentally friendly because it involves the killing of trees?
Dusan Lukic: That’s not true, basically. We chose a paper that is quite environmentally friendly. We have a website; of course, we really started with the website before the magazine. We also have a social media presence too, but we decided that we had to go with print because if you’re talking about lifestyle and life stories; if you’re talking about photography; you just have to showcase all of that in print. And there are still a lot of people who are willing to pay for that in a print format.
Samir Husni: In the United States we’re starting to see the pendulum swinging back toward print. Five years ago everyone was talking about the fact that print was dead; now they’re talking about print’s changing nature or the decline of print. Do you see that happening now in Europe, even though you’re having trouble with advertising, newsstands and single-copy sales? Not the same print that we had before the digital age, but a different print business model that’s on the horizon?
Dusan Lukic: There’s no simple answer to that in Europe. I certainly hope that’s the case. But if you look at our biggest market for our German issue, which is Germany, you’ll find the country still has a really strong print base. If you look at their car magazines, there are about 300,000 different car magazines for a country of 80 million.
And then on the other side we have the U.K. and they don’t really sell a lot of digital issues, percentage-wise, but on the other side of the U.K., the biggest car magazines sell only 50,000, but you’ll find online subscribers at around 15 or 20,000.
Basically, there is no simple answer to your question. We know what we think; we think that in some markets, print is far from dead and in other markets we have our digital to split the difference.
Samir Husni: Tell me a little about Adria Media.
Dusan Lukic: Adria Media is quite an old company; we started with our first magazine in 1996 and I’ve been with the company since the beginning. We started with a car magazine that no longer exists and then we started adding other magazines, either our own or through licensing. We now have 13 magazines and 10 websites, but it’s still a small company, about 120 people.
We started with some really niche products. The first magazine was about Formula One, then a car magazine, one about sports climbing, and then we shifted our focus more toward the women’s side. We have three glossy weeklies; we have Elle, Cosmo; we have a magazine called Sensa, which is about inner well-being. And we’re the first magazine company here in Slovenia to really embrace digital. In 2009, we had about 16 or 18% share of our advertising revenue from digital, which was, even for European standards, quite high then.
We were the first to start doing digital versions of the magazines. But in the last few years we’ve had to really consolidate the company because our revenues went down 30% more. The advertising market shrank, the copies-sold went down and television became all-conquering.
But we’re still alive and we’re the only magazine publisher here. There is another company that went bankrupt and their titles got picked up by another publishing company, but they’re selling it again, so we are basically the only stable magazine publisher here.
Samir Husni: What do you think is the major stumbling block facing your company specifically and magazine companies in general in Europe?
Dusan Lukic: In Slovenia, we’ve always been a small market, but we know how to operate in a small market. Of all the countries in this part of Europe, Slovenia was hit hardest by recession. And of course, consumer confidence sank to floor-level and one of the first things that people stopped buying was magazines.
The other thing was this big shift of advertising money to TV. The problem is we basically have one national TV station. We have two commercial channels, but they’re owned by the same company. We also have the largest Internet portal in Slovenia and they have done deals that are still being investigated by the anti-competition authority. But basically they really lowered prices, they were almost dumping prices and then they gained 75 or 80% of the advertising market.
So there is very little left for everybody else and that includes magazines. In Europe, the normal share for television is 40%, maybe 50%, but not 70 or 80%.
The third thing is a lot people bought magazines in grocery stores before the recession. Now there are chains here that do not sell magazines at all. They have food items cheaper than some of the larger chains that do still sell magazines, so as the consumers started shopping with those for the cheaper food prices, all of the impulse buyers that used to buy magazines on the way out aren’t doing that anymore. We’ve lost a lot of business to the stores that no longer sell magazines.
So, there are three of four factors that figure into it and while each by themselves might not present a big problem; altogether they do.
Samir Husni: What’s the solution?
Dusan Lukic: We didn’t go for the big advertising because once you lower your prices you can never get them back up. We managed to get into contact with some of these retailers and put together special magazine packages for them that they could sell at the cash price. We got some sales there.
We also optimized our own internal structure to cope with the loss of revenue. And we’re trying to get some licensed titles to start publishing and do some smaller titles.
And of course the biggest thing we’ve done is Plugin and going international. International markets are big and they’re different; we have to learn a lot about them, but the opportunities are much bigger than if you just stay close and within your own country’s borders.
Samir Husni: I noticed that you not only went international, but you also went with a hefty cover price, because if there’s no advertising, the magazine needs to sell for almost 8 Euros?
Dusan Lukic: It’s like this; we did the first issue without advertising and that was on purpose. What we didn’t want to do was to contact the car industry and the fashion industry without a product on the market. Now we are discussing different ad strategies since we’ve published the first issue.
It seems to have been a good decision, because in Slovenia we’re not really used to big companies telling us about advertising. And that’s what’s happening to us now. I think it was the right decision to do the first issue ad-free and now we can go all-out.
In fact, in our first Slovenian issue, we had about 25 ad pages. And we’re thinking that the next international issues will be similar.
Samir Husni: So, you’re actually publishing three editions? German, English and Slovenian?
Dusan Lukic: Yes and I’ll say this, financially speaking, the Slovenian edition doesn’t really make much sense, but we are a Slovenian company and we are working in Slovenia and it is a topic important to the Slovenian people, so we felt we had to do it regardless of the amount of money we would make.
Samir Husni: My typical last question; what keeps you up at night?
Dusan Lukic: (Laughs) Currently worrying about the future and the stories that we have to do. If you’re a publisher for a small market and you go international, one of the things that you have to do is learn to think like the big international publishers do. I know what I’m doing thanks to my education, but still it’s hard. We know our market here and we know our reader, but we don’t exactly know what would be interesting to our readers outside of this country.
And just thinking about the next story, who to get for the next interview and how to promote the magazine. Those are some of things that keep me up at night.
Plus, I like to read, so I read magazines long into the night because I don’t have time during the day. And I read about 50/50 print and digital. Some magazines have to be read in print, architecture magazines or car magazines with great photography. I still prefer to read them in print if possible. Some magazines are really good in digital, so it’s different.
“One of the things on one post-it is “create addiction.” And every time I look at content, because my editors will show me and get my opinion or they’ll show me the finished feature; I’ll look at it and ask myself does this piece create addiction or why would someone want to read more? Or would I want to read more next month? So, that’s one of the messages and if the answer is no, it doesn’t create addiction or that it’s boring; we won’t run it. We don’t run things just to run them. It has to have that special spark.” Ana Ureña (on her use of post-it-notes for inspiration)
In a series of Mr. Magazine™ Interviews I’ll be speaking with some of the editors, publishers, CEOs of different magazines and magazine media companies overseas. The first of these interviews is with the editor-in-chief of Cosmopolitan Spain, Ana Ureña. Ana joined the magazine in December 2014 and is an open and entertaining person with firm ideas of how to create and maintain that special spark she believes Cosmopolitan the brand has always had.
Ana’s contention is that Cosmo the brand speaks to all women, from all walks of life and from each and every country of the world. Therefore the content must be translatable to all, from the U.S. to Spain and everything in between and all around.
Our conversation was fun-filled and totally free-spirited, and focused in part on the empowerment of women, something that Ana feels is the most important role Cosmo plays in its audience’s lives. Creating enrichment and positivity with readers using a page-by-page value check is something that she strongly believes in.
Through creativity, such as the Cosmo Pose hashtag promotion she came up with for readers to send in their own Cosmo Power Pose, Ana is bringing fun and vitality to the Spanish arm of the brand.
So, I hope you enjoy this internationally-flavored Mr. Magazine™ interview with a young woman who knows what she wants out of life and is determined to help her readers find their own strength and focus along the way – a conversation with Ana Ureña, Editor-In-Chief, Cosmo Spain.
But first, the sound-bites:
On the difference between Cosmo Spain and its American counterpart: Right now, nothing. (Laughs) No, I’m kidding. I’m a very big fan of the American Cosmo and when I first started at Cosmo in Spain, I did think there was a lot of content that we were missing out on and weren’t using in the same way they were in the American edition. I think that Cosmo as a brand talks to all women, so you could take any content from any Cosmo and it would translate into any country, that’s the beautiful thing about the magazine, because it speaks to all women about women issues and challenges. And it does it in a really fun and happy way.
On using her post-it-note inspiration system: When you came over a couple of months ago a lot of the things that you said about “common sense” really hit home and I didn’t want to forget what I’d learned, so I thought why not put it on a post-it and put it up on the board where I could see it every day when I went into the office and make those points of interest my own. On the creation of the hashtag Cosmo Pose: When I first walked into the offices I started looking at all the Cosmo covers that had been published over the years in many editions, not just the Spanish one. And I noticed that most of the girls on the covers were in a special pose where they had their hands on their hips, either one or both. And I thought wow; almost all of them are doing that on every cover. I didn’t know why, but I thought it was a fun and interesting concept.
On her newspaper background and whether she has found any difference between newspapers and magazines: Well, the only difference is in newspapers we used to do everything more quickly. (Laughs) The magazine is a monthly so we have more time to think about things. But I think the approach for me is still the same because you still have to think of interesting stories to tell and stories you think the readers are going to want to read and that’s going to enrich their lives.
On the balance between Cosmo Spain’s digital and print presence: I’ve always had Twitter and that’s always been there, that hasn’t changed. So, when I was at the newspaper, I used to Tweet every day about what I was thinking, which was always so interesting. (Laughs) But I have never stopped using Twitter.
On the major stumbling block she’s had to face: The biggest challenge for me has been the lack of time because you never have enough time to finish everything you have to do. When I was working for the newspaper I was working from home because I was freelancing. I could work at 2:00 a.m. in my pajamas, no problem, but here I have to be in the office and I can’t be in the office in my pajamas at 2:00 a.m. because people would think that I’m a crazy lady, so I have to get things done within the work hours.
On her most pleasant moment: My most pleasant moment has definitely been interacting with the readers because they reach out and that’s never happened before. I can tell that they’re reading the magazine; I can tell that they’re reading the website or whatever aspect of Cosmo they’re interested in.
On whether or not the magazine would be transformed into herself if she struck it with a magic wand: No, it would definitely be the whole team. One of the issues that I have personally with magazines is it’s not good if the magazine becomes the editor. The magazine has to be a magazine, it’s the brand. And the brand is Cosmo, it’s definitely not me. But if course I bring a little bit of me to the magazine, but there’s a little bit of me, a little bit of the art director, of the features editor; a little bit of all of us. And that’s what makes it Cosmo.
On what keeps her up at night: I’m usually a really good sleeper. I’m usually so tired by the end of the day that I just knockout and go to sleep. Maybe the problems of the world bother me, but definitely not my job because it’s something that I really like and enjoy.
And now the lightly edited transcript of the Mr. Magazine™ interview with Ana Ureña, Editor-In-Chief, Cosmopolitan Spain.
Samir Husni: You’re the editor of Cosmopolitan in Madrid, Spain. And you have an American and Spanish background. What would you say is the biggest difference between the American Cosmo and the Spanish Cosmo?
Ana Ureña: Right now, nothing. (Laughs) No, I’m kidding. I’m a very big fan of the American Cosmo and when I first started at Cosmo in Spain, I did think there was a lot of content that we were missing out on and weren’t using in the same way they were in the American edition. I think that Cosmo as a brand talks to all women, so you could take any content from any Cosmo and it would translate into any country, that’s the beautiful thing about the magazine, because it speaks to all women about women issues and challenges. And it does it in a really fun and happy way.
When I first started looking at the Spanish Cosmo, it had lost a little bit of its spark, but I found that the American one was filled with a lot of spark and fun and obviously, it’s about that fun, fearless woman. And I think that’s the DNA of the magazine. So, we’re trying to bring all of that excitement and fun back into the Spanish edition.
Samir Husni: Can you tell me a little bit about your philosophy as an editor? I understand that you use post-it-notes for inspiration?
Ana Ureña: I do. As a matter of fact, when you spoke in Spain few months ago a lot of the things that you said about “common sense” really hit home and I didn’t want to forget what I’d learned, so I thought why not put it on a post-it and put it up on the board where I could see it every day when I went into the office and make those points of interest my own.
One of the things on one post-it is “create addiction.” And every time I look at content, because my editors will show me and get my opinion or they’ll show me the finished feature; I’ll look at it and ask myself does this piece create addiction or why would someone want to read more? Or would I want to read more next month? So, that’s one of the messages and if the answer is no, it doesn’t create addiction or that it’s boring; we won’t run it. We don’t run things just to run them. It has to have that special spark.
Another post-it message is “does it make me feel better?” I always want positive articles in the magazine; I don’t want anything negative or anything that would make the reader feel bad about herself when she sees it or when she reads it.
And I also ask myself would I spend money on this magazine to read its content or can I find it on Google for free? And if the answer is that I can find it on Google for free, we don’t run it because there’s no point. We’re not helping the reader at all.
And the last post-it is “what is the takeaway value for the reader?” Every page has to have takeaway value for our reader. They have to learn something new on every page. Even the contents page, I don’t care, every page has to have something. Maybe a small link to something, or a quote of someone famous or a tip for the day; it just has to have something. The thing about Cosmopolitan, at least for the Spanish edition, is it has two different ways to read it. They can read it very quickly by just reading the titles or the bullet points or they can read it slowly and take in the meat of every article and really enjoy the experience.
Samir Husni: Since you became editor in December 2014, you’ve been introducing even more new and fun things for your audience; for example, I noticed that you have the hashtag Cosmo Pose. Tell me a little bit about that and how you’re putting that into practice.
Ana Ureña: When I first walked into the offices I started looking at all the Cosmo covers that had been published over the years in many editions, not just the Spanish one. And I noticed that most of the girls on the covers were in a special pose where they had their hands on their hips, either one or both. And I thought wow; almost all of them are doing that on every cover. I didn’t know why, but I thought it was a fun and interesting concept.
Then when I was reading a book about body language, there was one pose in the book called the power pose and it was exactly the same as the Cosmo Pose. If you stand with your hands on your hips and you feel powerful, right? The author was saying if you have a job interview, for example, and you’re nervous, go into the bathroom and stand in front of the mirror and do the power pose for a count of 20 and you’ll be able to ace your interview because by doing that pose you’ll begin to feel more powerful.
And I knew that was also the Cosmo Pose and I thought what a great way to empower women; if they practice every morning just doing the Cosmo Pose they will feel better about themselves, which is what Cosmo is all about.
So I started a hashtag called Cosmos Pose and I was encouraging girls to either send us or upload to Instagram or Twitter their Cosmo Poses so we could show the best of our Cosmo communities. I’m hoping people will really get into this and start sending them in because we’re turning 25 this year and we want to do something big with all the Cosmo Poses at the end of the year, like a composite, just something fun.
Samir Husni: My understanding is for the next issue you’re actually giving away a Selfie Stick for someone to use to take their Cosmo Pose?
Ana Ureña: That’s right because sometimes it’s hard to take a selfie of a Cosmo Pose because it’s a very close-up shot and you can’t get your whole body in the picture. But with a Selfie Stick you can actually take a longer distance shot by yourself; you don’t need any help. And you can take the picture and send it to us.
Samir Husni: You came from a newspaper background; how did you make the switch from newspapers to magazines and as a journalist, are you finding any difference between the two?
Ana Ureña: Well, the only difference is in newspapers we used to do everything more quickly. (Laughs) The magazine is a monthly so we have more time to think about things. But I think the approach for me is still the same because you still have to think of interesting stories to tell and stories you think the readers are going to want to read and that’s going to enrich their lives.
When I was in newspapers I used to do a lot of fashion and lifestyle, obviously, but I always used to try and get a human angle to it or something that would pull a reader in. And that’s something that we try to do in Cosmo as well. When we tell a story we always want it to be something with a human side.
Samir Husni: In this digital age where you feel that you have to be in contact with your readers on a second-by-second basis; how are you balancing between your digital presence and your print presence?
Ana Ureña: I’ve always had Twitter and that’s always been there, that hasn’t changed. So, when I was at the newspaper, I used to Tweet every day about what I was thinking, which was always so interesting. (Laughs) But I have never stopped using Twitter. So, the Twitter feed remains a constant and also the Instagram feed.
Samir Husni: What has been the major stumbling block that you’ve had to face since you became editor of Cosmopolitan and how did you overcome it?
Ana Ureña: The biggest challenge for me has been the lack of time because you never have enough time to finish everything you have to do. When I was working for the newspaper I was working from home because I was freelancing. I could work at 2:00 a.m. in my pajamas, no problem, but here I have to be in the office and I can’t be in the office in my pajamas at 2:00 a.m. because people would think that I’m a crazy lady, so I have to get things done within the work hours. And the things that I can take home, I do. But there are some things that I’m still struggling with to get done.
Samir Husni: And what has been your most pleasant moment since you became editor?
Ana Ureña: My most pleasant moment has definitely been interacting with the readers because they reach out and that’s never happened before. I can tell that they’re reading the magazine; I can tell that they’re reading the website or whatever aspect of Cosmo they’re interested in. They ask questions and they reach out to you and that means that someone is out there and someone is listening.
Samir Husni: If I gave you a magic wand that you could strike the magazine with and it would immediately transform itself into a human being, who would that be, Ana?
Ana Ureña: (Laughs) No, it would definitely be the whole team. One of the issues that I have personally with magazines is it’s not good if the magazine becomes the editor. The magazine has to be a magazine, it’s the brand. And the brand is Cosmo, it’s definitely not me. But if course I bring a little bit of me to the magazine, but there’s a little bit of me, a little bit of the art director, of the features editor; a little bit of all of us. And that’s what makes it Cosmo.
Samir Husni: Do you have to be a Cosmo person to work at Cosmo?
Ana Ureña: Definitely. (Laughs) I was a Cosmo girl before I came here. I just realized it.
Samir Husni: What motivates you to get out of bed in the mornings and say it’s going to be a great day?
Ana Ureña: Coffee. (Laughs) Strong coffee.
Samir Husni: (Laughs too) What makes Ana click and tick and gives you that energy from within?
Ana Ureña: I am constantly wondering what’s going to come at me today; the surprise element and I love that. Every day is different.
Samir Husni: My typical last question; what keeps you up at night?
Ana Ureña: (Laughs) I’m usually a really good sleeper. I’m usually so tired by the end of the day that I just knockout and go to sleep. Maybe the problems of the world bother me, but definitely not my job because it’s something that I really like and enjoy.
Samir Husni: Thank you.
And Back In The U.S.A….
Take note of the differences between the two July covers of the American version of Cosmopolitan – one for subscribers and one for the newsstands.
This isn’t the first time a magazine changes the word “sex” that appears on the newsstand edition to the word “fun” or “love” on the subscription cover. Cosmo is taking a page from its sister publication Redbook which used that approach for years a while back.
The newsstands’ cover reads, “WILD SUMMER SEX 8 Surprise Moves From Foreplay to Fireworks!”
The subscribers’cover reads, “WILD SUMMER FUN 8 Surprise Moves for Hotter Date Nights!”
Gone are the SEX, the foreplay and the fireworks.
So my simple question, what gives? You be the judge and let me know what you think…
“Given what our print circulation is right now and the revenue that comes from it, which to me suggests that there is an audience who wants it, I don’t think it’s anytime soon. My biggest concern is the post office problems at this point. (Laughs) It’s not the audience; we have the audience. We’re doing really well with renewal rates and like I said, I think a lot of that has to do with the fact that we have this dialogue with the consumer that lets us give them what they want.” Scott Omelianuk (on if he can ever envision This Old House without the print component)
From television to print, from digital to an all-new Spanish-speaking television show; This Old House has been binding its many platforms together almost from the beginning to bring its audience the best of what the brand has to offer. The renovation champion of the space is one legacy brand that knows how to adapt to change while continuing to provide outstanding content on each and every platform it masters.
Scott Omelianuk is editor-in-chief of This Old House brand and is a man who knows his way around a hammer himself, since he was working after school as a carpenter’s gopher at the age of 15. I spoke with Scott recently and we talked about the brand in all of its many formats. From the print product to the new TheSnug.com, the mobile-first site that was built on a next generation digital publishing platform, that delivers premium, highly functional sites with sophisticated community participation and native advertising built in, the brand is moving forward to grow its audience with the latest technology and quality print content possible.
TheSnug.com is the first independent website developed by Time Inc. to appeal to millennials and is projected to have a combined social reach of more than 30 million across its partners. It will be driven by community participation and syndicated content with original content, including video, being rolled out in the near future.
It’s an exciting time for This Old House and an exciting time for its Editor-In-Chief, Scott Omelianuk. So I hope you enjoy this interesting interview and if you feel the urge to redo a room in your house, grab a copy of This Old House, I’m sure you’ll find all the help you need between its covers.
But first, the sound-bites:
On whether he’s seeing a change in his audience for the better or worse: Overall our audience has grown pretty significantly over the last couple of years. I’d like to verify these numbers before I actually commit to them of course, but I think MRI put the print audience at 6.6 million and our television audience is up a little bit; our digital audience is growing, particularly on mobile obviously. And the new things that we’ve done have also grown the audience.
On any duplication of the brand’s print and digital audience: Yes, there definitely is and we’ve made a significant effort to do value-added content digitally, things that we can’t get in the print pages, everything from more photos of a house, which we might also include in our tablet edition, to downloadable or printable templates to help with a craft or a DIY project.
On reaching a new audience with a legacy brand like This Old House without removing the word “old” from the title: We’re reaching out with new efforts such as The Snug.com, which is looking at a younger audience and in this case, a female millennial audience, showing them content that comes from This Old House as well as other places, but essentially stripped of its legacy branding. Say, the byline is This Old House, but that’ll be about it. And it’s done in a much more contemporary, mobile-first responsive design, hyper-social interface platform that they’re looking at the content on.
On when there might be a printed issue of The Snug.com: There’s no question that as soon as we started filling the buckets with content on The Snug we realized that there was a print opportunity. When it happens, I’m not so sure. It’s a matter of just making sure the economics word out and I think The Snug’s audience could be a little bit larger before we do that. The plan isn’t immediate, but it’s there.
On being the first legacy brand to utilize user-generated content for a magazine and why they haven’t done it again: We have actually, when I reference the reader remodel contest, that’s also the user-generated issue. The recognition for that was I’m very fortunate to have had a multimedia background before I arrived at This Old House; I worked in magazines at GQ and Esquire and other places. I’ve done web and television work and it was very clear to me that the boundaries we liked and the hierarchy of our industry liked wasn’t nearly as important to the consumer. (Laughs) They didn’t care whether someone on a web team or a print team was producing content for either of those things; they wanted good content period.
On whether he thinks a brand can survive without all of its extensions: The damaging thing for a brand to do is not to look at the new opportunities because you don’t know where the audience is going to go. Every place the audience goes, they do need good content. At a certain point you might decide this or that program or this or that utility, whatever the offering is, doesn’t provide enough of an ROI. And I don’t even mean that financially; I just mean in terms of audience engagement. So, you might let tings drop off at a certain point. But I think to not explore where we’re going with technology at every opportunity is a troubling thing.
On being one of the first legacy brands to integrate their staff and platforms and why others haven’t followed their example: (Laughs) I don’t know. I guess I’m not a good evangelist. (Laughs again) I think that part of what you just said is the answer and that is that we’re the most creative people in the world, right? There’s a difference between being very passionate and very creative about the way you design this feature story. Or you write this 7,000-word profile, which is going to be art when you’re done with it. And having editors who are passionate enough about what you do to help you achieve those things. And then having people who are able to take a step back and look broadly at what’s happening.
On if he can ever envision a day there won’t be a print component of This Old House: Given what our print circulation is right now and the revenue that comes from it, which to me suggests that there is an audience who wants it, I don’t think it’s anytime soon.
On what keeps him up at night: No one likes change and I don’t particularly like it either, but we don’t have a choice. The pace of change that we’re experiencing now is as slow as it will ever be in our lifetimes. It’s about making sure I stay ahead and have that next thing. I want to keep being first for my brand. I want us to keep having those firsts.
And now the lightly edited transcript of the Mr. Magazine™ interview with Scott Omelianuk, Editor-In-Chief, This Old House…
Samir Husni: It’s amazing to see how many of the younger generation are interested in the subject of renovation and see it as more of a challenge and a great experience. Are you seeing a change in the audience with This Old House and the entire brand and if so, is it a change for the better or a change for the worse?
Scott Omelianuk: Overall our audience has grown pretty significantly over the last couple of years. I’d like to verify these numbers before I actually commit to them of course, but I think MRI put the print audience at 6.6 million and our television audience is up a little bit; our digital audience is growing, particularly on mobile obviously. And the new things that we’ve done have also grown the audience.
But I think one of the interesting stories is the amount of attention we receive on social and how that audience is sometimes very different from what you would imagine. We do really well on two opposite ends of what I think the social spectrum is in some respects. One is Google+ where you would think more male, nerdy, tech-savvy kind of people are and we have a really significant resize, I think maybe a 600,000 Goggle+ audience. And then on the opposite end of the scale is Pinterest where we have the same size audience, almost 600,000.
To me, the exciting thing about that is it proves the value of the content that we’re doing and that’s what it all comes back to is creating content that consumers want, whether they buy a subscription or they’re going to find us on social media and then find their way back to one of our digital properties.
Samir Husni: Do you see any duplication between the print and digital audiences?
Scott Omelianuk: Yes, there definitely is and we’ve made a significant effort to do value-added content digitally, things that we can’t get in the print pages, everything from more photos of a house, which we might also include in our tablet edition, to downloadable or printable templates to help with a craft or a DIY project.
In that respect, we really make an effort to drive back and forth between the two platforms; most of our large franchises are in both print and digital, such as our reader remodel contest. In print, you can use your Smartphone with a Blippar app on it to enter the sweepstakes or you can go to the website and enter that way. So these are all things that we’ve made an effort to do to keep the audience in both places.
Now a huge amount of our online traffic comes from Search regardless. And those folks we presume to be new to the brand and if we can make them repeat customers, that’s great. I think that’s one of the reasons that the footprint has grown a little bit is because people search for a problem and they actually find good content that’s trustworthy and vetted for them and they know that they can come back to us next time.
Samir Husni: How are you benefiting from the power of the brand, while at the same time having to respond to some people who might say how can you have a powerful brand today with the word “old” in it?
Scott Omelianuk: (Laughs) Well, there’s no question that the greatest strength, which is this very recognizable name that started with the television show 35 years ago and has people watching it today with their children who watched it themselves with their parents, which in some cases gives us three generations of viewers; there’s no question that “old” is a little bit of a liability, but we’ve done a number of things I think to minimize the impact.
One is not to be embarrassed by it; that is who we are. We fully know that not all of our readership, viewers or online users live in old houses. And so the content we present to them I would describe as Americana and that might be the kind of thing you imagine in a 100-year-old farmhouse, but would also be something in a newly-constructed cottage somewhere.
We try to remove age or remove any date at all from any of the content we present. We always talk about new technology. The story of the home really matches to the story of broader technology, in many ways.
We have a Smart Home issue, our second, coming out in September. I don’t think anyone wants to live in a museum, so for us we want to take these houses, houses that are of quality; houses that were nicely made, and make them useful for people who live in them today.
That’s one thing. Another is reaching out with new efforts like we are with The Snug.com and that is looking at a younger audience and in this case, a female millennial audience, showing them content that comes from This Old House as well as other places, but essentially stripped of its legacy branding. Say, the byline is This Old House, but that’ll be about it. And it’s done in a much more contemporary, mobile-first responsive design, hyper-social interface platform that they’re looking at the content on.
So, again it comes back to what I said about social; it’s the content that’s really what’s valuable, not a particular delivery. All of the deliveries are valuable.
At The Snug.com we see us reaching a much younger audience, a much more female audience; our general audience by the way is about 50/50, male/female. The Snug.com is more female and younger. And it echoes a little bit of something that we see when we run things like the user-generated contest, which is that the most active group of people generally for us is on the younger side of our median and that makes sense, right? You’re buying your first house or you’re upgrading to your second house that’s big enough for the family or just whatever. So you’ve not really settled in yet or thought about downsizing. You’re not doing any of those things; you’re much more active in the space.
So even though we have readers who span from 18 to 80, I think the most active portion of our audience is the younger half.
Samir Husni: When are we going to see the first printed issue of Snug?
Scott Omelianuk: (Laughs) When we set about creating The Snug.com our first intention was to put a stake in the ground for reaching a millennial audience in a way that we could extend the franchise basically beyond that particular content. So, you could imagine that there would be a Snug Table and that would be about entertaining or food or cooking, or a Snug Buddy would be about pets; a Snug Dollar might be a finance site that you could extend this franchise into an ecosystem but move traffic back and forth across it and provide a broad ad opportunity.
There’s no question that as soon as we started filling the buckets with content on The Snug we realized that there was a print opportunity. When it happens, I’m not so sure. It’s a matter of just making sure the economics word out and I think The Snug’s audience could be a little bit larger before we do that. The plan isn’t immediate, but it’s there.
I think the really interesting thing about The Snug is the engagement of the audience. We’ve been live for four full months and in that first four months we’ve registered 13,000 contributors of all stripes: blogger, individuals, brands, and altogether they’ve contributed more than 40,000 pieces of content to the platform. And that’s pretty astonishing to me and really exciting.
We’re building on that. We want to make sure that the platform is a stable and viable entity basically, but then I do think that there’s an opportunity for a slick SIP model for the content on there.
Samir Husni: You were one of the early legacy magazines that adapted to user-generated content; you published, if I’m not mistaken, the very first user-generated content magazine in the states.
Scott Omelianuk: Yes, that’s true.
Samir Husni: Why haven’t you done it again?
Scott Omelianuk: We have actually, when I reference the reader remodel contest, that’s also the user-generated issue. The recognition for that was I’m very fortunate to have had a multimedia background before I arrived at This Old House; I worked in magazines at GQ and Esquire and other places. I’ve done web and television work and it was very clear to me that the boundaries we liked and the hierarchy of our industry liked wasn’t nearly as important to the consumer. (Laughs) They didn’t care whether someone on a web team or a print team was producing content for either of those things; they wanted good content period.
So, very early on I tried to integrate the staff of This Old House so that there were no significant silos between who was contributing content to what platform. And as we did that, one of the responsibilities was to participate in the TOH.com community and we realized what a vibrant community we had and how much good information users were exchanging. That’s when we decided that it was valuable and that we should take advantage of it and use the content in print. And we did that; it was Ad Age’s idea of the year, I think it was 2008.
And we’ve done it every year since and it’s been a little bit different, but I think the thing that’s really terrific about having done it is every year it creates an ongoing multi-month, as we ask users to upload content; we create sort of a dialogue between the editors and those people. I think we have a profound understanding of who our consumer is in a way that a lot of other places don’t because they’re showing us what they’ve done; they’re showing us how we may have influenced or inspired them in their own projects. They’re calling and telling us or mailing and telling us what their challenges have been or what their proudest moments are.
And we include those and not just in the user-created issue, which is a sort of wholesale slab of that content, but in every issue there are two or three stories that had their genesis in conversations with our consumer.
So I believe that binds them more tightly to us. It also allows us to give them the kind of content that they want even better. It’s something that I would encourage everyone to do, particularly as research dollars get tighter and tighter, it’s just a really great way to have a dialogue with your consumer and create content. And it’s almost a little distasteful to say consumer at that point, because really what you’ve done is created a community with them. And that’s really important and that’s something that magazine media, whether it’s print or not, can do really well with, if we keep that in mind.
And to be perfectly frank, that’s what we’ve done in extending the idea of home improvement to this all new Spanish-language television show. The stuff we learned such as the emotional connections of the home, the importance of creating this safe place for people and a comfortable place.
We’ve extended to the Hispanic market now and so instead of being purely DIY kind of content on “SOS: Salva Mi Casa” there are family stories as well because; the fact of the matter is that’s why we do these things anyway.
Now we might not go back and change the flagship This Old House show from what it is, but we have new opportunities with new audiences on new platforms to do that, to recognize our ongoing realization of how people interact with our content. So, when you see “SOS: Salva Mi Casa” on Telemundo, you don’t have to speak Spanish to recognize it. You will see that there’s a family component, an emotional component, something really strong and primal about making the simplest improvements to the house that make a huge difference to people.
Samir Husni: Television and magazines have been with us for a long time, magazines longer than television. We now have social media and digital; do you think a brand can survive if we lose any of the brand extensions?
Scott Omelianuk: I honestly think, I don’t know about losing, but I think you have to take the opportunity. Whenever a new platform comes out and people start talking about it, we have a discussion here at our brand about how we might take advantage of it.
We had a Tumblr best-of pick in 2014 for This Old Apartment Tumblr, which actually influenced our creation of The Snug, because it performed so well for itself. We’re also talking about Meerkat and Periscope now; who knows what’s next. We’re talking about how to reinvent the tablet edition of the magazine, so that maybe it’s not the same linear experience that the print edition of the magazine is, even if it has the same content because I want to take advantage of the habits and native technology that’s in the tablet, more than I want to recreate a print edition.
The damaging thing for a brand to do is not to look at the new opportunities because you don’t know where the audience is going to go. Every place the audience goes, they do need good content. At a certain point you might decide this or that program or this or that utility, whatever the offering is, doesn’t provide enough of an ROI. And I don’t even mean that financially; I just mean in terms of audience engagement. So, you might let tings drop off at a certain point. But I think to not explore where we’re going with technology at every opportunity is a troubling thing.
And I do think that for us television is really important because it’s a very cost-effective way of creating digital video. You basically have assets that are paid for and then exploited again digitally at low cost. Whenever we can get the opportunity to create a new television show it allows us to augment our video library, which is already quite large and does really well for us. I think we total about a million plays a month in video and that’s not so bad.
Samir Husni: With the whole integrated staff and integrated creation of what you’ve done; your brand was one of the first to learn that print and digital can and do work together and complement each other very well. Why do you think it took the industry at least five years, six years now, to learn that? To go from print is dead to print is in decline to, who knows five years from now, maybe it will be the power of print again. If we are the most creative people on the face of the earth, why did it take us so long to learn that the two integrated is the only thing that makes sense? Why didn’t people learn from your example?
Scott Omelianuk: (Laughs) I don’t know. I guess I’m not a good evangelist. (Laughs again) I think that part of what you just said is the answer and that is that we’re the most creative people in the world, right? There’s a difference between being very passionate and very creative about the way you design this feature story. Or you write this 7,000-word profile, which is going to be art when you’re done with it. And having editors who are passionate enough about what you do to help you achieve those things. And then having people who are able to take a step back and look broadly at what’s happening.
But then you’re running a business too, so it becomes the founder’s dilemma. You see that the audience is changing and that they might be going in this direction, but you’re making your money here. So how do you find the time to band with the resources or investments to carve out and move when the vast majority of revenue is coming from that other spot.
I think we benefit from the fact that we’re a mid-sized brand and when we dip into a new technology, it’s not devastating to our bottom line. We don’t risk a lot by taking the time to explore that new opportunity.
It’s actually quite hard for people to get out of their swing lanes and take a broader look and to not just be afraid because no one likes change. Or to not be afraid because you don’t know what these things are going to do to the P&L. And to not be afraid because it just might be a waste of time and you’ll embarrass yourself. You know, there are things we’ve done that we stopped doing because we thought they were going to be great, but didn’t work. And that’s OK, but it all depends on the stage you’re on I think. If you’re on a quieter stage you can get away with more, I guess. (Laughs)
I really think that’s the answer and again, I was fortunate in that I had for better or worse a career experience, and I think it was ultimately for the better, where I bounced between a couple of different jobs in media. And that allowed me to see the connections between the people who might have been in one place at a time, and they couldn’t see them. And that made it a little easier.
Samir Husni: Being this, and as much as I hate the phrase I’m going to use it, this multimedia practitioner, do you envision a day when we will not have a print edition from This Old House?
Scott Omelianuk: Given what our print circulation is right now and the revenue that comes from it, which to me suggests that there is an audience who wants it, I don’t think it’s anytime soon. My biggest concern is the post office problems at this point. (Laughs) It’s not the audience; we have the audience. We’re doing really well with renewal rates and like I said, I think a lot of that has to do with the fact that we have this dialogue with the consumer that lets us give them what they want.
I think we’ll be in print for some time; I don’t know about forever, because to say that is just foolish. Given our financials for now, there will be a print edition of This Old House continued, yes. And maybe Snug too, at least quarterly. (Laughs)
Samir Husni: My typical last question; what keeps you up at night?
Scott Omelianuk: (Laughs) I have a four-year-old that doesn’t always sleep. So, that’s one thing. Just thinking about what’s next and having the bandwidth to do all of the exciting things that are coming and trying to be there when they are.
No one likes change and I don’t particularly like it either, but we don’t have a choice. The pace of change that we’re experiencing now is as slow as it will ever be in our lifetimes. It’s about making sure I stay ahead and have that next thing. I want to keep being first for my brand. I want us to keep having those firsts. And that’s what makes it exciting and that’s what makes it exciting for people to come to work here. And why I get the opportunity to talk to people like you.
“This is what print can do. Print is so different. Print is something that lives on forever. It’s not a commercial; it’s not a webpage; it’s not a posting; it lives on and it’s a document. And I think that’s what’s so lovely about it.” Lesley Jane Seymour (on Michelle Obama guest editing an issue of More magazine)
“Print is not dead; it’s very much alive and if someone hasn’t gotten that message from the recent ink on paper wonders that we’ve had, then they must have been hiding under a rock. (Laughs)” Lesley Jane Seymour
For the first time in the history of the White House and American magazines a first lady guest-edits an issue of a magazine and not just any magazine either, but one that reflects the style and substance of the first lady herself. There are a lot of “firsts’ in that sentence, but each and every one of them are well-deserved and true.
More magazine has obtained the coup of a magazine’s lifetime in guest editor Michelle Obama. For the July/August issue, the first lady moves in and takes over the reins, proving that the American magazine dream can be realized. I recently spoke with the editor-in-chief who wove this magical chimera, who tossed the golden glitter into the air and watched it materialize into reality, Lesley Jane Seymour.
Lesley, who was in Italy when we spoke, was amazed, overjoyed and quite stunned truthfully when the first lady and her team accepted her offer of becoming guest-editor for the July/August issue of More. More than a coup to Lesley, this achievement not only provides a wonderful surprise for her readers, it also showcases who she believes the “More” woman is; one of style and substance, such as the lovely Michelle Obama.
We talked about the behind-the-scenes actions that led up to the historic issue and we also hit on many of the interesting and fun things that happened along the way. Our interview was nothing short of amazing itself.
So, I hope you enjoy this Mr. Magazine™ exclusive on the play-by-play of the first lady’s debut as editor-in-chief of More, because it’s a given you’ll definitely discover “more” than you ever knew before about our first lady in the White House and our first lady of More magazine, Lesley Jane Seymour.
But first the sound-bites:
First Lady Michelle Obama participates in a photo line at the U.S. Embassy in Seim Reap, Cambodia, March 22, 2015. (Official White House Photo by Amanda Lucidon)
On the coup of a lifetime, having Michelle Obama guest-edit an issue of More magazine: I said, OK, what’s the craziest thing that I could ask Mrs. Obama to do? What would be crazy? Ask her to edit the issue, right? So, I did. And I thought, of course, they’re going to say no, she’s the first lady. But they said yes.
Guest Editor, More Magazine, The First Lady of the United States
On whether Michelle Obama knew that she would be the first matriarch of the White House to ever guest-edit a magazine: That was not why she did it. She did it because they were starting to think about legacy. The reason why and one of the points that nobody has made yet is this is what print can do. Print is so different. Print is something that lives on forever. It’s not a commercial; it’s not a webpage; it’s not a posting; it lives on and it’s a document. And I think that’s what’s so lovely about it.
On the power of print and what it will take to prove that strength to the critics: I’m here in Italy and I look at books from the Florentine ages which are preserved in churches and I’m constantly reminded of the fact that print really does matter. It’s an extraordinary medium that cannot be surpassed. And as trendy as all the other stuff gets, there are things that print can do that nothing else can. Recently, it’s been incredible. We’ve been showing the world what print can do.
On the power of print and what she believes it will take to finally prove that point to critics: There are certain things, as we know; I’m here in Italy and I look at books from the Florentine ages which are preserved in churches and I’m constantly reminded of the fact that print really does matter. It’s an extraordinary medium that cannot be surpassed. And as trendy as all the other stuff gets, there are things that print can do that nothing else can. Recently, it’s been incredible. We’ve been showing the world what print can do.
On the process of the reinvention of More magazine: Again, as I said, you have to keep evolving, especially in print. And the speed with which we have to evolve has increased. In the old days, you could evolve your print product once every five or ten years, or whatever, and we’ve all watched as it began to move faster and faster.
Lesley Jane Seymour, Editor in Chief, More magazine
On broadening the demographics of More from just the over 40 group: And that was terrifying. To take More out of that box that it was born in, those are the words that make editors cry. When your management comes to you and says take the baby out of the box that it was born in, that’s when you take out your tissues and start crying and begging them to not make you do that. (Laughs)
On the major stumbling block that she’s had to face in her seven years at More:
The major stumbling block has been the general contraction in print. It’s a tough time. This is not like editing back in the 90s; it’s not. Every day it’s scary out there. I think the thing that you really have to do is you have to be creative; you have to keep moving forward no matter what happens and no matter what cuts people make, no matter what’s going on around you; you just have to keep moving forward.
On whether she believes Mrs. Obama captured the readers with her guest-editing debut: Yes, I mean, you’ll see. She brought in so many of her own ideas. She wrote two editor’s letters, she wasn’t happy with just one, she wrote an end letter also. You’ll have to see all the great stuff that it’s in there. It is very, very her.
On whether she could see Michelle Obama launching her own “Michelle” magazine after she leaves the White House: What’s funny is I don’t think she would, but I have to tell you, it crossed my mind because I thought what is she going to do after the White House? I don’t know what she’s going to do; I can’t guess.
On her most pleasant moment: Traveling with her (the first lady) and learning everything, I’d have to say was the most amazing time at More so far.
On what keeps her up at night: What keeps me up at night? Well, we have the event; we have a whole social commerce thing that’s going to be launched at the event, which will be on the 29th. So, I have to make sure that goes well. And a lot of the funds are going to go to the “Let’s Ensure That Every Girl Can Learn” program which is very, very needed.
And before you read the lightly edited Mr. Magazine™ exclusive behind-the-scenes conversation with Lesley Jane Seymour, Editor-In-Chief, More magazine, click below on the video to watch the making of the July/August cover of More magazine.
Samir Husni: Tell me about this coup. This is the first time in the history of American magazines and the White House that a first lady has ever guest-edited a magazine.
Lesley Jane Seymour: I know, isn’t it exciting? This is how it went, Samir. When I first came to More, I was looking around for a woman who was not necessarily a Hollywood celebrity who would embody what the More woman would be.
And Michelle Obama was sort of on the scene, in the background of her husband running for office and she just seemed like the exact person of who the More woman would be in my mind when I took over the job seven years ago, which was somebody incredibly accomplished, very intelligent and intellectual, stylish and who was going to have or was already having some kind of major impact on the world.
I asked her then if she would do the cover and at that point she was just the senator’s wife and luckily they agreed. My deal was if her husband received the nomination, she would go on the cover, if not, she would be inside anyway. We hired a wonderful writer from the Wall Street Journal and it was a fabulous piece. It was very serious and it looked at both sides of who she was.
So, we went and we photographed her in Chicago in a hotel room and I have to tell you, from that day-one, she was a big hugger. It was really funny because at the last minute my photographer asked did I want to have a picture taken with her and I hadn’t planned on it. I’m about 5ft. 3in. and I just sort of ran in to the photo and stood there and I was literally in her armpit. (Laughs)
Samir Husni: (Laughs too).
Lesley Jane Seymour: So the photographer ran to get a box for me to stand on and I felt this rubbing on my back. And I looked around to see who was rubbing my back and it was her. She’s just an incredibly warm and down-to-earth person.
The funny thing is that happened again after our interview in the White House for this issue; we finished our interview, finished going through all her photos and I got up to shake her hand and she gave me this big hug. She’s just a warm and interesting person and she is so More. She’s just exactly who this woman is.
And then the second time, she of course went on to become first lady. But I ran her before she was first lady. I gave her that first national magazine cover. Then when she became first lady, everybody put her on the cover.
The cover we did two years later, when she was first lady, was a knockout bestseller. So, what do you do when you have a bestseller? You look at all the ratings from consumers about the first lady. And in one poll that centers on the most admired women in the world, she’s been the number two the entire time she’s been in the White House. People really, really love her and all the things she does.
So I had this bestseller, what was I going to do? I couldn’t go back and repeat what I just did which was a story all about her mentoring in the White House. You need a scoop, right? We’re journalists, you can’t just go back and put a pretty face on the cover and hope somebody is going to buy the magazine.
I’m kind of a kooky person and always have been. When I was at Marie Claire and Redbook, I used to have these meetings which I called “Crazy Idea Meetings” and the idea was: bring your biggest and most fantastic, crazy idea that you think a consumer would want to see or read. Don’t worry about the expense; don’t worry about whether it’s logical or not. And I used to give them the example of, let’s say, an idea about putting someone on an airplane and sending them to China to do something; we’ll talk about it and if it’s a great idea I’ll figure out a way to sell it somehow.
So, along with those crazy ideas come my own ideas. And I said, OK, what’s the craziest thing that I could ask Mrs. Obama to do? What would be crazy? Ask her to edit the issue, right? So, I did. And I thought, of course, they’re going to say no, she’s the first lady. But they said yes.
And I remember, I came back from having lunch with her team and I called Jeannine Shao Collins, who was my publisher, and I told her, don’t say anything, but I think we have the scoop of a lifetime, but it can’t be true. They’re going to go back to their offices, they’re going to think about it and they’re going to say, oh no, we can’t do this.
And I made her sit on it for three months. Of course, she’s a great partner and she was excited and saying, I want to call everybody; I want to get everything set. And lo and behold, no one changed their minds and once we got started on it, it was a reality.
The hilarious part is Tina Tchen, who is Mrs. Obama’s chief of staff, as we were doing the photography in the White House, originally they give you a half hour to shoot a cover, we usually take a day, but she was enjoying herself so much it went on for like a whole hour, and Tina was in the background and we were talking and watching it go on and she turned to me and said, you know, if we’d had any idea how hard this was going to be, we wouldn’t have done it. (Laughs) And I was thinking, I know and that’s why I’m glad you had no idea. (Laughs again)
Samir Husni: (Laughs too).
Lesley Jane Seymour: And when I would see her at parties, month after month, she’d keep saying to me, so much detail, so much detail. (Laughs) And I was like, you thought I had a hard job; I do have a hard job. (Laughs again) So, it’s really become a running joke between us.
But here we are and it’s all worked out. The hardest part was we were going to release it a week earlier and then we had to sit on it for another week and we were afraid everything was going to pop out. That’s a really interesting managerial thing when you’ve got a magazine shipping and you’re trying to sit on something really big.
They were incredible to work with. I backed up the production of the issue by four months because I thought this would be crazy, everything we do will have to be seen by 25,000 people and it’s going to take forever. But we were done a month early. And we worked with their staff; we didn’t bring in any extra help. It was really incredible; they run such a tight ship. And we also run a really tight ship.
I have to say, I’m here in Italy and I forgot, after waiting and waiting all year practically; I forgot that it was releasing finally and then all of these emails started coming in and I said, oh right, that’s why I’m Italy; I’m fried, completely fried. (Laughs)
Samir Husni: Did she know that she would be the first of the first ladies ever to guest-edit a magazine?
Lesley Jane Seymour: That was not why she did it. She did it because they were starting to think about legacy. The reason why and one of the points that nobody has made yet is this is what print can do. Print is so different. Print is something that lives on forever. It’s not a commercial; it’s not a webpage; it’s not a posting; it lives on and it’s a document. And I think that’s what’s so lovely about it.
She didn’t know and I didn’t know; none of us knew that this was a first really until the very end and we started talking about PR and somebody said, I don’t even remember who it was, but I believe it was somebody on my team, and they said this is the first time a first lady has ever done this before. And I remember responding, what, really? And then we started researching and they researched and indeed, it turned out to be true. But none of us went into it thinking that.
The way my team and I look at magazines, and I’ve done this for so many years with so many teams, is I’m always looking to surprise my reader. I feel very much like it’s a marriage, especially with the people who subscribe. And what I always say to my team is every now and then you have to show up at the front door naked except for the Saran Wrap, just to keep it sexy. And you always have to look for something that is interesting and different. And how do you surprise them?
So, I was really looking to surprise and they were looking for new things that she could do that would be fun, interesting and would fit with who she is. She remembered very well our first cover together, which she loved. And she loved the second cover. And then they dove in. Obviously, way before they understood what they were getting into. (Laughs)
Samir Husni: (Laughs too).
Lesley Jane Seymour: But they are so happy. In fact, everyone is very happy with it. She Tweeted it out. I don’t know if you saw it on her Instagram? We didn’t go into this thinking that we were doing a “first.” If you sit down as an editor and try to come up with something historic; you’re never going to do it. You have to back into it. (Laughs) That’s the lesson I guess. Sometimes you back into these things; you can’t plan it.
Samir Husni: Obviously, you’ve hit the jackpot. When you mentioned the power of print, recently with Vanity Fair’s cover of Caitlyn Jenner and now the first lady guest-editing More; what more do you think, no pun intended, it’s going to take to get this message that if you really want to be permanent; if you really want to be a “document,” print is the only way?
Lesley Jane Seymour: We didn’t know about the Caitlyn release, of course, hilariously, right? And so the two, I think, go together in an amazing way for all of us in the print industry to say you cannot do this without print. There are certain things you cannot do. You cannot create history, and in a way, Caitlyn is history too; you just can’t create history without print. The closest thing you have is a documentary film, but you have to run it every time you want to see it. You can’t just pick it up and leave it on your coffee table.
There are certain things, as we know; I’m here in Italy and I look at books from the Florentine ages which are preserved in churches and I’m constantly reminded of the fact that print really does matter. It’s an extraordinary medium that cannot be surpassed. And as trendy as all the other stuff gets, there are things that print can do that nothing else can.
Recently, it’s been incredible. We’ve been showing the world what print can do.
And the first lady can have this and that’s what I said to them. She’ll have this fabulous document and they have something that goes back and talks about all of their programs and there’s fun stuff in there, and in a way, it is part of the legacy. It’s something that they can look back at. It can be passed down to their children.
Print is not dead; it’s very much alive and if someone hasn’t gotten that message from the recent ink on paper wonders that we’ve had, then they must have been hiding under a rock. (Laughs) I think it’s been an amazing time for magazines. If you look at our recent weeks; it’s been amazing for print journalism and for showing how muscular and how relevant we are.
Samir Husni: You’ve been at More now for seven years and this year you’ve reinvented More. Tell me about the process that took the magazine from what it was to what it is today. And by the way, it was a good magazine then, but you’ve created a better magazine now; tell me about that process.
Lesley Jane Seymour: Again, as I said, you have to keep evolving, especially in print. And the speed with which we have to evolve has increased. In the old days, you could evolve your print product once every five or ten years, or whatever, and we’ve all watched as it began to move faster and faster.
The irony is, and the weirdest thing for me is, to get to seven years and you can clearly see what this product needs to be and because of who the consumer is, I mean it could have always been this thing, but nobody was ready and it wasn’t the right timing for jumping forward and just going for that very upscale, luxury consumer.
We have a very high-household income; we have the highest household income of any woman’s magazine out there period. But the way that the magazine fit into the Meredith constellation; it had to be a part of the Meredith sisterhood, so it had to be a service magazine and it always was. It was always a better service magazine.
What’s wonderful is that now we’re allowed to walk away from the old heritage, partly because of Jeannine Shao Collins, who’s my new publisher, she came on in May 2014, and we can say we’ve tried all the other things and the evolution of the woman that we own and nobody else owns is this highly-educated, high-household income, high-influencer person, if you look at all the MRI, and it’s time to give her the package that she wants. So, let’s try it.
And the wonderful thing is Meredith was game. It’s seven years later and in many ways, it was a lesson in hanging in there. You never know what your product can be in the end. It can keep evolving. And we’re not trained to do that as editors; we’re trained to think when we walk in that first day we’re going to make our changes, we’re going to have an imprint and that’s it. And I think it has to do with our time and what’s happening in print. I think that there’s an interesting message in that things keep evolving and if you are an intelligent, forward-looking editor and you keep pushing ahead, people will follow you.
And so we finally got a broader format; we got better paper and better advertisers and hopefully Michelle Obama will catapult us right to where we want to be, which is with our own kind of little signet in many ways. Does that make sense?
Samir Husni: Oh yes, it makes a lot of sense. I am really amazed with the revival of More. Rather than focusing on women who are over 40, you have broadened that style and substance demographic.
Lesley Jane Seymour: And that was terrifying. To take More out of that box that it was born in, those are the words that make editors cry. When your management comes to you and says take the baby out of the box that it was born in, that’s when you take out your tissues and start crying and begging them to not make you do that. (Laughs)
And the really interesting thing is, I think we’ve done it. There are some women who miss the over-40 box, but the subtext of the magazine from day-one has always been a smarter, more intelligent magazine for women who cared about the world. That was always there and became a layer for women over 40. Now, if we’d had no substance other than the 40 moniker, we would have been dead. But because we always had that, it was terrifying, I won’t say that it wasn’t, but because of our substance we were able to tear away the top layer and be left with the subtext, which is a smarter, more intelligent magazine for women 30, 40, 50-plus.
If you look at the magazine as really all of me in there, because as someone pointed out to me, who only did the redesign, I had forgotten that it has my Women’s Wear memory in there, which was we used our best of the best opening pages, which are just beautiful photos, but they have deep captions and serious merchandising research from the industry. We talk to retailers and people like that, and the designer said oh, that’s a Women’s Wear Daily thing and I had forgotten.
But that’s what’s great; you can take all of your history and you can apply it, once you know who the consumer is. And my consumer has said to me since we went with the style and substance; I’ve had people who write in and say I picked up the magazine because I’m a woman of style and substance. And it grabbed them.
Samir Husni: I love the style and substance tagline, it’s wonderful. Lesley, tell me, what has been the major stumbling block through these seven years that you’ve had to face and how did you overcome it?
Lesley Jane Seymour: The major stumbling block has been the general contraction in print. It’s a tough time. This is not like editing back in the 90s; it’s not. Every day it’s scary out there. I think the thing that you really have to do is you have to be creative; you have to keep moving forward no matter what happens and no matter what cuts people make, no matter what’s going on around you; you just have to keep moving forward. And your vision has to be really strong. If you waver at all right now; if your focus is mushy or bounces back and forth or bounces all around, you just can’t do that.
I can tell you one thing through the whole seven years, even when we did our first small renovation, the voice that I started with is the same voice. And I’ve always spoken to my reader as if she was me and I have never spoken down to her at all. I always speak to her as if she were intelligent and as if she gets everything. We use big words and we use long articles when we want to, when it’s the right item. I have never looked down on my consumer and I think that’s why she’s stayed with me. I respect her intelligence and I respect her hard work. She doesn’t have to agree with me, but we talk to her like that woman who we respect.
And we also don’t fall for a lot of the stuff. One of the hardest things for new people coming to the magazine to realize, and it’s funny because I have someone as a beauty director now that I’ve hired for the fourth time and she came from Real Simple. And she was being so nicey-nice, everything was just nicey-nice and she was always telling nice things about the products that we were reviewing. And I was like no-no; you have to tell them what you think about the product too. She said really? And I was like yes, you have to tell them both sides or they’re not going to believe you. We have to be frank with our audience and tell them the truth. The BS meter is so high and you can’t try and pull the wool over their eyes. You have to be really honest.
And if you read my editor’s letter which is the best-read thing in the magazine; the reason why they like it is I don’t talk about what’s in the magazine, I talk about my life and what’s going on with me. I might hook it into something that’s going on in the magazine. The only times that I do is like with the Michelle Obama issue; I talked about following her to Asia and how that all worked in.
My whole thing has always been brutal honesty, even when I started at YM. You have to be brutally honest and if you can’t tell the reader the truth about your life and if you can’t reflect the truth about your life with her, you’re not going to connect. Just recapping the table of contents there; who needs it?
Samir Husni: Do you feel Mrs. Obama, the first lady, was able to capture that channeling and conversation with the readers in this issue?
Lesley Jane Seymour: Yes, I mean, you’ll see. She brought in so many of her own ideas. She wrote two editor’s letters, she wasn’t happy with just one, she wrote an end letter also. You’ll have to see all the great stuff that it’s in there. It is very, very her.
And that’s what is cool about it too. The other two issues we did with her were about her, this is from her point of view. That’s part of the surprise, Samir, is that it’s not just about her. She does a lot of magazines and it’s an interview with her. This is from her point of view; what’s important and interesting to her. Who are interesting writers and storytellers; who are the people on her staff that she cares about when she wants to talk. It’s interesting and different.
She and I sat down and did a long conversation about her favorite photos from her time in the White House and when her husband was running for office and it was phenomenal. You may have seen some of these photos, but you don’t know the real stories. And that was what was so interesting. At the end of that conversation I said to her, you have to explain this to me, how do you live in this house, because we were in the White House; how do you stay so grounded? She is the most grounded person. I know people in the fashion business that don’t live in the White House, but have so many airs, just because they’re working for some fancy designer or something like that.
And she is so, so much herself. And she said to me, living here makes you more of whoever you were in the first place. And that was a very interesting thing. And that is really the core of who my reader is and that’s in many ways the core of More, in view of its audience. It’s real women doing amazing things. We do one celebrity; we don’t focus only on celebrities and it’s really about real women doing amazing things in real life. And it has fashion and beauty and all that. We want to be a full lifestyle magazine for our reader.
Samir Husni: This may be a crazy question…
Lesley Jane Seymour: Go ahead. I’ve asked crazy and people have said yes.
Samir Husni: (Laughs) Do you ever envision the first lady after her experience guest-editing; do you see her, after leaving the White House, launching Michelle Magazine?
Lesley Jane Seymour: What’s funny is I don’t think she would, but I have to tell you, it crossed my mind because I thought what is she going to do after the White House? I don’t know what she’s going to do; I can’t guess. But I wouldn’t be surprised to find her doing something with the “Let Girls Learn” initiative that I know is very important to her and why I followed her to Asia when she launched “Let Girls Learn” and to watch her in action and in how she related to the kids and how they related to her. Or maybe something in the fashion industry; the fashion industry loves her.
She is very much my consumer, Samir. She is really a woman of substance and style because when you watch her get off a plane, I have to tell you that was such an extraordinary experience. You really see because she is so stylish, attractive, and smart and she does so much; when she comes down those stairs, there is pixie dust in the air. It’s a little Disney. She has something that not everyone has. So, I’m going to be really interested to see what she does.
Samir Husni: What has been your most pleasant moment in these seven years at More?
Lesley Jane Seymour: It doesn’t get any better than this. I have to say traveling with her was amazing. I didn’t travel on her plane; I had to chase her around, which was even more fun. I love getting out of my skin and I love learning.
Traveling with her and learning everything, I’d have to say was the most amazing time at More so far.
Samir Husni: My typical last question; what keeps you up at night?
Lesley Jane Seymour: What keeps me up at night? Well, we have the event; we have a whole social commerce thing that’s going to be launched at the event, which will be on the 29th. So, I have to make sure that goes well.
And a lot of the funds are going to go to the “Let Girls Learn” program which is very, very needed. If you have access to my editor’s letter that I wrote; you’ll see that the program is all about putting girls into school so that they can get an education and don’t end up in young marriages or violent marriages or sex trafficking, any of that stuff.
The day after we were done traveling, I had a day for myself in Cambodia and so I jumped in a Tuk-Tuk to go to what’s called the floating market. And I went to see this school and I write about it in my editor’s letter, and this was right after watching Mrs. Obama and the first lady of Cambodia talk to these young girls who wanted to get an education and were at a government boarding school. And I was taken by the kids who drive the boats to the school and they want you to pay money and give to the school as a charity.
This young little girl, maybe five-years-old, grabbed my finger, my pinky, and she was wearing a nightgown, this beautiful young child, and it’s a floating school, it’s on pontoons. She walked me around to the back and like in America, you thought she was going to show you a pet or her bedroom or her books, something like that.
Instead, she turned to me when we got to a private spot and pointed to the ground and said, for a dollar I give love. At which point I nearly fell apart and I said excuse me. And she said it again. She’d been trained. I guess if she was five, she didn’t see the difference between a woman and a man or maybe it didn’t matter.
And you went really just said oh my God, this is why we need this program. Those kinds of things to me are important. The fact that I get to do that being an editor is so amazing. I mean, who gets to do that? That’s pretty amazing.
And then to go out there and to help raise funds to change that. The power of words, as you know, there is nothing like the power of words. It changes worlds.
“I think the path to victory these days is opening your mind to what kind of businesses you can be in that may be obvious or not so obvious. And I also think to not being overly fixated quite honestly on digital as the singular path to prosperity for, call it, traditional media companies. I’ve seen a lot of people overspend and over-focus on digital and it’s grown their audience and in some case may have grown their revenue, but I haven’t seen a company transformed by just basically saying we’re going to go from print to print plus digital.” Andrew Clurman
“In our world we’ve got a lot of incredible loyalists and people of all ages who like the aesthetic of print, they like the print medium. And our print is profitable, it’s not the highest margin business that we have, but it’s profitable. I would say that it would be hard for me to imagine us getting out of print and just being event services and digital.” Andrew Clurman
Active Interest Media is a company that is as diversified as it is innovative when it comes to its business model and approach. With more than 50 internationally distinguished print, digital and social media brands, a video production company and first-in-class events, AIM is keeping its finger on the pulse of what’s important to today’s magazine audience.
In an exclusive survey published in 2014 and conducted by AIM’s Research Insights on the two types of newsstand buyers: Newsstand-Only Buyers, and Newsstand Buyers Who Also Subscribe to Magazines, there were some very interesting preliminary results, one showing that print magazines were the #1 choice of media formats that AIM readers said they would still be reading 2-3 years from now, bringing the company to conclude that print is clearly a magazine’s brand identity, and all other platforms build from the magic of print. A conclusion Mr. Magazine™ definitely agrees with.
Recently I spoke with Andrew Clurman, CEO and President of AIM, about how magazine-making had changed over the years and how the focus had changed from the traditional advertising-driven business model. We looked back to the infancy of AIM, checked in with today’s adult-aged business and also perused the company’s future seasoned years; from past, present and to its future, AIM’s evolvement has been and will continue to be highly innovative and interesting.
So, if you’re wondering where to ‘AIM’ your next ten or fifteen minutes, try sitting down, relaxing and enjoying the Mr. Magazine™ interview with Andrew Clurman, CEO & President, Active Interest Media.
But first, the sound-bites:
On how he thinks magazine-making has changed over the years: It used to be the way that you monetized an audience was by selling ads to people who wanted to, in turn, sell their products to that audience. That’s still true today, but to a smaller degree. Of course, there are exceptions to every rule. But relying on advertising as a way to build a business around that audience, and particularly a growing business, isn’t that viable anymore, in terms of any scale.
On how AIM actually brings forth magazines from ideas: First we start with the traditional filter of who’s the audience; how big is it; who’s the competition; what’s unique about this idea that’s going to win in the marketplace. It’s very, very rare that you have an idea for a magazine in an unserved market. The magazine that we launched, The Box, really had no competition and we thought fine, that’s pretty unique.
On whether he believes a magazine today can’t be created and stand-alone without the benefits of other platforms: I would say that we can survive; I don’t however think we will necessarily thrive. Launching a magazine is a lot easier than sustaining a magazine. The first issue sometimes is the easiest because everyone is all excited by this great story you have to tell. But by the second issue or the sixth issue or the 24th issue; you settle into some kind of normal state.
On the major stumbling block that he’s had to face over the years and how he overcame it: When it came to seeing all the changes in the marketplace and how we needed to create a much more diversified business, some of it was just keeping a very open mind about what is interesting and possible and what fits.
On his most pleasant moment: We opened our Boulder office in December 2013 with about 200 people. We have offices elsewhere, but we brought almost 50 magazine brands, other parts of the company and everybody here and we had a celebration of that. It was gratifying to see it and to say we’ve built a great company with incredibly passionate people and great brands and really interesting and different lines of businesses that we’re in, with a clear path to grow in the future, after struggling through the really challenging parts of getting up to a decent size and the incredibly challenging years of 2008 through 2010.
On whether he believes traditional media companies can exist without print: In our world we’ve got a lot of incredible loyalists and people of all ages, who like the aesthetic of print, they like the print medium. And our print is profitable, it’s not the highest margin business that we have, but it’s profitable. I would say that it would be hard for me to imagine us getting out of print and just being event services and digital.
On where he sees the company one year from now: We have three things that we launched this year and we’re hoping that they will become even bigger and more important next year.
On what motivates him to get out of bed in the mornings and say it’s going to be a great day: I’ve always been excited by ideas, whether they’re mine or someone else’s. And I love the power of taking an idea and bringing it to life and building a team and a business around it. So, I’m constantly thinking about the great ideas we have and how we can turn them into something real
On what keeps him up at night: (Laughs) It’s not coffee; I gave up drinking coffee. We’ve worked very hard to build a diversified, defensible, growing business, but you still just have to acknowledge at the end of the day that there are many things beyond your control. And not obsess about those things that may go bump-in-the-night.
And now the lightly edited transcript of the Mr. Magazine™ conversation with Andrew Clurman, CEO & President, Active Interest Media.
Samir Husni: Based on your experience, how do you think magazine-making has changed over the years?
Andrew Clurman: I think it starts with a much broader view of what is possible and necessary. At the core of magazine media and magazine-making, as you call it, is the fact that you still have to find a sizeable audience of people, a category of people, who share an interest, a passion and a pastime. People are always amazed at the number of magazines out there and they ask why there are so many sometimes. Just like they might ask, why there are so many gas stations or banks; as long as you can find a viable market and an audience then you deserve a place in magazine land.
It’s amazing that there are always people who find a different point of view or find an emerging interest and the best way to serve that interest and point of view is with a magazine. It’s hard to find a better medium that artfully combines the visual, aesthetic and written experience, or intellectual experience, that people get from the way that they consume magazines. It’s all the good things about magazines; the immersive way that people consume them, which is very different from almost any other media. It’s really hard to think of something other than a long-form or even some kind of service piece where you’re packaging information about complex subjects that works better than a magazine.
I think the basic form exists and has its own powerful place. It isn’t easily substituted, for certain genres of things, with any other media. And that’s what we look to do with our brand.
Samir Husni: Technically though, that’s the same way that we’ve always created magazines. Without an audience; there would be no magazines. So, how is today’s magazine-making different? One of your quotes from the presentation you gave at the IMAG conference in Boulder was: “We used to produce magazines for the advertisers.” How has this focus changed?
Andrew Clurman: All of the things that I just said speaks to the audience product and the way that you can command an audience. It used to be the way that you monetized an audience was by selling ads to people who wanted to, in turn, sell their products to that audience. That’s still true today, but to a smaller degree. Of course, there are exceptions to every rule. But relying on advertising as a way to build a business around that audience, and particularly a growing business, isn’t that viable anymore, in terms of any scale.
At this point when we look at a new magazine or an existing magazine, and ask what other things do the people who are in this audience need or want, and what can we deliver that is compatible with what we do and is complementary to what we do, so that those things would seem like a natural extension of our brand? And they have to be things that would be sizeable enough and able to rise above what used to be your ancillary revenue streams.
It could be that, and there have been cases of this over the years, you may have an event business that is powered by the magazine that’s actually financially bigger than the magazine, even if the magazine from a brand and audience standpoint is larger.
Samir Husni: You’ve been publishing new magazines, launching new titles, whether it’s about the practice of CrossFit with The Box magazine or Anglers Journal. When one of your team members comes to you and says that they have an idea for a magazine, do you have any criteria or any set of rules such as, if it meets A, B and C you go ahead with it? How do you actually bring forth a magazine from ideas?
Andrew Clurman: First we start with the traditional filter of who’s the audience; how big is it; who’s the competition; what’s unique about this idea that’s going to win in the marketplace. It’s very, very rare that you have an idea for a magazine in an unserved market. The magazine that we launched, The Box, really had no competition and we thought fine, that’s pretty unique.
With Anglers Journal, there are probably hundreds of fishing magazines, if you count every local, regional and national one. I think the more crowded the marketplace, the more compelling the idea has to be, in terms of its uniqueness.
So, we start with that and then we ask the second question: what is the business model for this and how do we build a business around it? For example, with Anglers Journal we said there are legions of fishing magazines out there; this is a great idea for something that is about the art of fishing and why people fish, not about how to fish, so that carves out a unique place in that category. But we said none of these look like they’re really growing. The magazine business is not a really growth business for that category, so what else can we do?
Then we looked at the fishing tournament business. There is actually a very big fishing tournament business across a lot of different species of fish and we just bought a four-leg fishing tournament in the Bahamas called the Bahamas Billfish Tournament, and that business is already bigger than the magazine economically. We’re also now looking at a television show around the brand.
I think the difference is if I go back many, many years; we’re always looking for ways to build events, television or whatever, as extensions of the brand, but in this case we start with saying it has to be core to what we do because there is just not enough advertising as there was in the old days to grow and continue to grow something like this in the magazine business.
Samir Husni: Are you saying then that without these other extensions such as events and television, that technically we can’t just create a magazine that can survive on just being a magazine?
Andrew Clurman: I would say that we can survive; I don’t however think we will necessarily thrive. Launching a magazine is a lot easier than sustaining a magazine. The first issue sometimes is the easiest because everyone is all excited by this great story you have to tell. But by the second issue or the sixth issue or the 24th issue; you settle into some kind of normal state.
We do have quite a few magazines that stand alone as a print product, but very few of those are growing or have a very exciting growth path if they don’t have some other avenue that they’re actively chasing.
For example, we have a magazine called The Trail Rider, which is a nice little magazine that speaks for itself; it’s about people who trail ride their horses and the majority of ways that they participate in riding those trails. And for a while it was nicely profitable, with a specifically-focused audience. The advertising is made up of small, Mom & Pop outfitters and products. But it hasn’t really grown in spite of everything they’ve tried. And the cost side continues to creep up ever so slightly, so you look at the P&L and you find it’s on a downward trajectory. So, we went through this big discussion around what else we could do with it.
We looked at whether there was a Trail Riding Association that we could buy. Or could we start one. We own this program called USRider, which is our Triple-A program for horse-people and we have about 40,000 members. So, we came up with this obvious or maybe not too obvious idea.
People who are USRider members for the most part are people who go trail riding and they’re paying about $150 per year to be a member so they have towing insurance for their truck and their trailer. So let’s make The Trail Rider the official magazine of USRider, raise the price of the membership and everybody gets a subscription to the magazine and we increase the content to include some more information about their membership and benefits.
We did that going through a full year renewal cycle and it appears that’s going to really transform The Trail Rider magazine to a much, much better business.
Samir Husni: You’ve been in the business a long time and technically, with almost the same team, which is one of those rare things in the industry. As the business transformed, what was the major stumbling block that faced you and how did you overcome it?
Andrew Clurman: I give Skip (Efrem “Skip” Zimbalist III) a lot of credit in this and I give Brian (Brian Sellstrom) who’s one of my other partners, credit as well; neither of them came from magazine publishing the way that I did. Literally, my second job out of college was in special interest media, but they came from different arenas. Skip worked at McKinsey & Company in strategic planning and Brian had different experiences, so they were not as steeped in the traditional business model of magazine publishing.
When it came to seeing all the changes in the marketplace and how we needed to create a much more diversified business, some of it was just keeping a very open mind about what is interesting and possible and what fits.
For example, when we were looking at USRider; we have private equity partners who have been fantastic, great and incredibly supportive and have given us all the capital we’ve needed to build the business. When we brought this one forward and said we want to buy this towing company, we don’t own the tow trucks, we have a service bureau that does it, but our partner’s reactions were that doesn’t fit with your business. You guys are publishers and that just doesn’t make any sense.
It took a fair amount of convincing and us saying just trust us and it does make sense; it’s a subscription business and a membership business. And it’s been wildly successful.
I think the path to victory these days is opening your mind to what kind of businesses you can be in that may be obvious or not so obvious. And I also think to not being overly fixated quite honestly on digital as the singular path to prosperity for, call it, traditional media companies. I’ve seen a lot of people overspend and over-focus on digital and it’s grown their audience and in some case may have grown their revenue, but I haven’t seen a company transformed by just basically saying we’re going to go from print to print plus digital.
Samir Husni: That’s why I refer to digital as the seductive, beautiful mistress roaming the streets looking for her next victim. (Laughs)
Andrew Clurman: (Laughs too). That’s a bit darker view, but there are a lot of false prophets out there of digital.
Samir Husni: Do you think traditional media companies can exist without print?
Andrew Clurman: As in phasing out their print?
Samir Husni: Yes. Phasing it out and saying that they’re saving so much money on ink, paper, distribution and mail that they’re just going to go full-blown digital.
Andrew Clurman: I think it depends on what kind of print they have. There are certainly many cases in the B to B world of B to B print businesses that have gone completely digital or mostly digital. In our world we’ve got a lot of incredible loyalists and people of all ages who like the aesthetic of print, they like the print medium. And our print is profitable, it’s not the highest margin business that we have, but it’s profitable.
I would say that it would be hard for me to imagine us getting out of print and just being event services and digital.
Samir Husni: What has been the most pleasant moment in your career that you can recall?
Andrew Clurman: When we started AIM and we literally came up with the idea in Skip Zimbalist’s kitchen, talking about what it might be and we started with a small acquisition of five, very disparate small magazines and it seemed a long, long way from our previous company which had world famous national special interest brands, so it felt like we kind of stepped way off the track.
We opened our Boulder office in December 2013 with about 200 people. We have offices elsewhere, but we brought almost 50 magazine brands, other parts of the company and everybody here and we had a celebration of that. It was gratifying to see it and to say we’ve built a great company with incredibly passionate people and great brands and really interesting and different lines of businesses that we’re in, with a clear path to grow in the future, after struggling through the really challenging parts of getting up to a decent size and the incredibly challenging years of 2008 through 2010. And sort of hitting a point where we had created what we thought was a great business; we had a great team and an exciting plan to go forward.
Samir Husni: Talking about going forward; if you would put your futuristic cap on for just a second and take us one year into the future, what would you expect to tell me different from today?
Andrew Clurman: We have three things that we launched this year and we’re hoping that they will become even bigger and more important next year and they fall into the category of one is film, video, production and sales. You were at the IMAG conference, so you heard Scott (Schulman) from Rodale talking about their ‘Rodale U’ and we have our own AIM Healthy U, so we have launched an online education platform where we’re producing and selling classes right now for everything from the business of yoga for people who are opening their own yoga studios, to gluten-free cooking and eating.
We do a lot of seminars and classes now in different categories; we’re doing Log Home University, where people come for a full day to hear about how to build and manage a log home’ we have a TrawlerFest University, where people come for two or three days to learn about boat maintenance and management.
I think we have a lot of class curriculum content that we can move to an online education format and sell it, frankly, for at least what we’re charging offline, if not in some cases, more because we can add more elements to the curriculum. So, that’s number one.
Number two is we’re growing our event business and have acquired a couple of event businesses this year and are looking at acquiring more. I expect that to be meaningfully bigger than it is right now and broader, in terms of a couple of exciting new categories.
And the third is that we’ve kind of taken a page out of the business to business generation model, which B to B companies have been doing that for years, which is content marketing to drive customer acquisition and we’ve launched a program to do that in our home category very successfully and we see that working in some of the other verticals where we have big-ticket items like boats, horses and ski vacations. Those are three things that I think we have good momentum on and I can see them as drivers across a lot of our categories next year.
Samir Husni: What motivates you to get up in the morning and say it’s going to be a great day?
Andrew Clurman: I’ve always been excited by ideas, whether they’re mine or someone else’s. And I love the power of taking an idea and bringing it to life and building a team and a business around it. So, I’m constantly thinking about the great ideas we have and how we can turn them into something real. That’s what has kept me in this business and also keeps me going.
Samir Husni: My typical last question; what keeps you up at night?
Andrew Clurman: (Laughs) It’s not coffee; I gave up drinking coffee. We’ve worked very hard to build a diversified, defensible, growing business, but you still just have to acknowledge at the end of the day that there are many things beyond your control. And not obsess about those things that may go bump-in-the-night.
But even given that, you’re constantly worrying or on the lookout for anything that can go wrong. I guess it’s like the old Spiro Agnew or Richard Nixon quote: if you’re not paranoid, you just don’t know whose out to get you. Just trying to live in an enlightened state of paranoia, I’d say, would be what keeps me up at night.
“I think the bigger surprise is that in this day and age there’s so much of the world that somehow believes that the rise of digital media has undermined the importance of print media and I think we’ve proven that not only is that false, but it’s really the exact opposite. If you harness it correctly, digital media only enhances the power of print media because it gives you so many different pipes to tell the story.” Chris Mitchell
“I’m a believer in the power of beautiful production quality and in telling that story, especially where there is a visual element, as only ink on paper can do.” Chris Mitchell
From “Deep Throat” to a pregnant Demi Moore; Vanity Fair covers have given us much to talk about and consider over the years. The magazine’s impactful way of presenting its stories through masterful writing and spectacular visuals has always left its audience breathless and sometimes speechless with intriguing wonder at the artful and articulate way the magazine reflects society.
And with the latest Caitlyn Jenner cover and breaking story; Vanity Fair carefully and meticulously unfolded the content and visuals through a combined and consummate print and digital effort that was nothing short of a masterpiece.
Chris Mitchell came onboard as publisher of Vanity Fair in September 2014 from GQ and has proven he is as adept as the brand at staying on top of the game when it comes to innovation in advertising and execution of the brand’s many facets. With over 20 years of magazine experience, Chris is no stranger to the intricacies of magazine media and guides the legacy brand with a succinct and steady hand.
I spoke to Chris recently about the dynamic effect Vanity Fair, across all its platforms, and especially print, has on its audience and his belief that digital doesn’t undermine print, that in fact, it only reinforces it. His unwavering deference to the power of a magazine cover and how it can still, even in this digital age, have a gripping and moving reaction on all who see it, in fact more so than any other form of media, is something that he takes very seriously. The conversation was inspiring and riveting as we talked about the brand’s past, present and future and the lasting and memorable impression that good storytelling can still leave with readers. It was a fascinating discussion.
So, please enjoy the Mr. Magazine™ interview with a man who believes in the power of the printed page and the importance of digital to keep it flourishing, Chris Mitchell, Publisher, Vanity Fair.
But first, the sound-bites:
On the impact of Vanity Fair covers: Vanity Fair has a track record for impactful covers. No one else is in its league when it comes to finding those cultural moments that become iconic or the subject matter that everyone is talking about; what we used to call the “watercooler moments” as it related to TV.
On what he believes makes Vanity Fair stand out from the rest of the magazines out there: I’ve been an avid reader and subscriber for 20-plus years. And like you, in some respects, I’ve been a student of magazines for much longer than that. To me what has always been the uniqueness of Vanity Fair, and I think that this applies especially to the 20-something-years that Graydon Carter has been at the helm, is that it’s the perfect mix of being an incredibly commercial vehicle and incredibly intelligent; it’s the perfect mix of art and commerce.
On what he would say to the doubters and media critics out there who believe print is in decline or dying: These misnomers are ultimately created by even our own industry. Many times entities like Women’s Wear Daily want to talk about ad pages alone as an indication of a brand’s relevance and that’s perpetuating an outdated metric, in my opinion.
On how the magazine-making business model has changed before 2007 and after 2007: With a story such as the Caitlyn Jenner piece; the way that we harnessed the website as well as our social media partners and outlets to make the story even bigger than it would have been in 2007 is not a small thing. With a story this big in 2007, even in 2010 frankly, we would have had a very different press and social media case. We would have released the issue on the newsstands and there would have been a lot of press that followed. But it wouldn’t have received anywhere near the “watercooler moment” that we achieved because we used our site to feed stories over a period of time.
On what he would like to say a year from now about Vanity Fair’s accomplishments: I don’t think it’ll even take a year because when I look at the type of projects we have in the pipeline in front of our advertisers now, I know one thing to be true; if we can change the nature of the conversation with our advertisers to be one of a marketing partnership and if they can see us as someone who can deliver content for them; what I know is that increases the size of the advertising deals that you do with these partners; it increases it because they get excited about the work and the more excited they get about the work, the more that they want to run it in bigger quantities and the more that they want to see it live on all of these different platforms.
On the power and ability of a magazine cover to sustain the audience’s attention long after other media platforms: We have all these formats to increase video and that makes us a more interesting and robust way to tell the story across all platforms. And then we get that beautiful synergy that shows how the print product enforces or memorializes a story in a very different way than you’re telling it socially or in video.
On whether he can ever envision a day without a printed Vanity Fair: No. I’m a believer in the power of beautiful production quality and in telling that story, especially where there is a visual element, as only ink on paper can do.
On the major stumbling block he’s had to overcome during his career: There was a point where I was debating about whether I should be on the editorial side or the business side. And I saw that as a real fork in the road and it was only as the business became more dynamic and I learned a lot along the way that I realized that our job and the editor’s job are wonderfully cooperative and collaborative. And that makes it more fun for us and I think it makes it more successful for them. And I think it can be done in a way that doesn’t violate the quality or the ethics of great journalism.
On his most pleasant moment: I found a home at Condé Nast a long time ago and I’m incredibly fortunate to have had that home for as long as I have and to have experienced so many different, great brands and properties that Condé Nast owns. To be able to work at one company, but have eight or nine different jobs over 20 years is really a lucky thing.
On what keeps him up at night: What keeps me up at night has always been the same thing: we have the blessing and the curse of being a periodical. And with that comes the fact that you have a goal that you have to hit and when you finish one month, or a day, or a quarter of your digital or however you measure it, there’s always another one right behind that you have to hit. So you’re never done.
And now the lightly edited transcript of the Mr. Magazine™ conversation with Chris Mitchell, Publisher, Vanity Fair.
Samir Husni: When you were appointed publisher at Vanity Fair from GQ in September 2014; did you ever expect something as impactful as the Caitlyn Jenner cover to happen?
Chris Mitchell: I didn’t and I should have if you look at it in one way. Vanity Fair has a track record for impactful covers. No one else is in its league when it comes to finding those cultural moments that become iconic or the subject matter that everyone is talking about; what we used to call the “watercooler moments” as it related to TV.
And so breaking the Watergate “Deep Throat” story, having the first pictures of Tom Cruise’s daughter; obviously, the Demi Moore cover when she was pregnant; these are amazing watershed moments.
But I didn’t expect this because you don’t quite know when they’re going to find another one.
Samir Husni: When Bob Sauerberg made the announcement that you were being appointed publisher, he said, “Vanity Fair is one of Condé Nast’s – if not the industry’s – most significant and profitable brands.” Why do you think the entire American psyche, if not the world’s, has been impacted so heavily by Vanity Fair? In your opinion, what’s Vanity Fair’s uniqueness among all the other magazines out there?
Chris Mitchell: I’ve been an avid reader and subscriber for 20-plus years. And like you, in some respects, I’ve been a student of magazines for much longer than that. To me what has always been the uniqueness of Vanity Fair, and I think that this applies especially to the 20-something-years that Graydon Carter has been at the helm, is that it’s the perfect mix of being an incredibly commercial vehicle and incredibly intelligent; it’s the perfect mix of art and commerce.
It doesn’t shy away from the commercial side, as is evidenced in each and every cover, and it does it in a way that makes it such a wonderful business. That’s true in terms of its circulation too; it provides that home for advertisers and makes it special for them. Advertisers can see themselves in this environment.
As publishers we’re always selling the quality of our audience and the uniqueness of our demographics, but the reality is we all have something unique and that’s something that everybody has. But Vanity Fair has created an environment for advertising that makes the advertisers easily see themselves and their brands in the pages. And that’s made it super-successful.
Then it also has the depth of reporting and the depth of writing that gives it the engagement factor that to me is the perfect mix. It’s no surprise that the magazine is so tremendously successful.
I think the bigger surprise is that in this day and age there’s so much of the world that somehow believes that the rise of digital media has undermined the importance of print media and I think we’ve proven that not only is that false, but it’s really the exact opposite. If you harness it correctly, digital media only enhances the power of print media because it gives you so many different pipes to tell the story.
And it’s something that we’ve been preaching to advertisers for years. We’ve said the bigger your website gets, the bigger your magazine circulation gets and the more opportunities you have to go to advertisers and really be marketing partners because you have so many more strong platforms to harness and do that.
To me that’s the greater story. I think hopefully after the impact of the Caitlyn Jenner story, people will realize that magazines become even more powerful because of their digital counterparts.
Samir Husni: As you reign in and gather the responses from all over the world regarding the Caitlyn Jenner cover; what could you still relate to those prophets of doom and gloom, those doubters, the ones that keep telling us that the power of magazines, the power of engagement is in decline? “Print is dead” isn’t as prevalent as before, but now, instead, they’re saying it’s in decline.
Chris Mitchell: I was in Europe maybe four weeks ago. It was soon after Women’s Wear Daily had come out with yet another article, which they do, I think every spring and fall, that says here’s what the magazine sold on the newsstand and they made their sort of ritualized prediction that newsstand circulation was going to fall.
And what was interesting was I found myself having to explain to a lot of clients, because the story was picked up in some of the papers, that it was not an indication of the health or vitality of magazine companies as a business, because of the obviously shrinking importance of the newsstand and the small percentage of an overall circulation level that the newsstand has. And that’s a larger issue that has more to do with newsstand distribution, wholesalers and points of sale, than it does the desirability or vitality of magazines. And in fact, the overall circulations are maintaining record high levels or growing, in most cases. At the same time, the digital audiences are also growing.
What this says to me is these misnomers are ultimately created by even our own industry. Many times entities like Women’s Wear Daily want to talk about ad pages alone as an indication of a brand’s relevance and that’s perpetuating an outdated metric, in my opinion.
Obviously, we run a business today where our digital revenue becomes a bigger piece of our overall revenue every year, which becomes a bigger percentage of the revenue. And I for one, never wanted to be a publisher who was trying to push pages on someone, instead of selling them a bigger partnership in whatever advertising form factor it takes. And I believe most publishers think like I think that my job is to bring you my audience and create a program or a partnership that works for you, the advertiser. And I don’t care if you buy 100% print or 100% digital or put it somewhere in the middle. But that’s at odds still to this day with some of these outlets that just want to record ad pages or that are using newsstands’ increase or decline as an indication of how healthy your magazine is. And these things are so silly and outdated and don’t reflect the way the business and the world has changed.
Samir Husni: Talking about change; if you were to compare and contrast magazine-making pre-2007 to after 2007, how do you think the business-making model has changed?
Chris Mitchell: I think in two really important ways. With a story such as the Caitlyn Jenner piece; the way that we harnessed the website as well as our social media partners and outlets to make the story even bigger than it would have been in 2007 is not a small thing. With a story this big in 2007, even in 2010 frankly, we would have had a very different press and social media case. We would have released the issue on the newsstands and there would have been a lot of press that followed.
But it wouldn’t have received anywhere near the “watercooler moment” that we achieved because we used our site to feed stories over a period of time. We had a very deliberate strategy for how we released additional parts of the story over time using our website and even through the press and helped to make it the story that it became.
From an advertising standpoint, and this is another one where you’re running contrary to what the naysayers say, but there has never been a more exciting time for us to be in the advertising business with our advertisers because we have so many ways that we can help them tell their story.
And when I look back at what we did in 2007, it was easier in the sense that people made a greater percentage of their pledges to print, but it was also less interesting because that’s all you had really was to sell someone advertising pages. And today we fully see ourselves more like an agency than anything else. And I impress this to people on our team, that I don’t want to be in the media-selling business; I don’t want the relationship that I have with my client to be primarily a media-selling relationship. I want to be really an idea-driven, access-driven agency partner of theirs, who can deliver them an idea and deliver them custom content that they can use across their platforms, our platforms and frankly if it’s a big enough idea; it’ll be bigger than just what I can sell them in the media. That’s the new model that I’m really excited about.
Samir Husni: I can feel the passion and intrigue that these new changes bring to you, so if you and I were talking again a year from now and I asked you what you had accomplished in that year; what would you tell me?
Chris Mitchell: I don’t think it’ll even take a year because when I look at the type of projects we have in the pipeline in front of our advertisers now, I know one thing to be true; if we can change the nature of the conversation with our advertisers to be one of a marketing partnership and if they can see us as someone who can deliver content for them; what I know is that increases the size of the advertising deals that you do with these partners; it increases it because they get excited about the work and the more excited they get about the work, the more that they want to run it in bigger quantities and the more that they want to see it live on all of these different platforms.
So the best way that you can achieve a marketing partnership where you have a print component and a digital component and a shared social component and a mobile component is to create something for these advertisers that they want to see living on all those platforms. The selfish part of it is, and to your point, in 12 months or six months, what you’re going to see is even more of these multifaceted, multiplatform deals that we’re doing where we have a significant stake in the game and are using our assets to create the content and that advertiser feels like they’re an engaged part of the process and in true partnership with a brand like Vanity Fair, which in many ways I think, is a money-can’t-buy opportunity.
Samir Husni: What do you think it will take to change the minds of some of the media reporters or critics, and as you stated so well, these outdated ways of predicting the future for the magazine industry? When Caitlyn Jenner appeared on ABC, there was talk about it for maybe an hour or two or three on social media and then it was over. Yet when Vanity Fair ran the cover; the story stayed on the tongues of everyone as though it had just been broke. What more evidence do media critics need to see to believe magazines are not a dying industry?
Chris Mitchell: Half-kidding and half-seriously, I think the up fronts this year changed that conversation for us. Most people acknowledged, thanks to the rise of Internet video and thanks to what I think you see companies like ours at the forefront doing, which is getting very ambitious about creating that kind of video content; we become magazines in less the traditional sense and more magazines in the broader sense. We become magazines in the way that TV news magazines are magazines. We have all these formats to increase video and that makes us a more interesting and robust way to tell the story across all platforms. And then we get that beautiful synergy that shows how the print product enforces or memorializes a story in a very different way than you’re telling it socially or in video.
The short answer to your question is we don’t become the story that people are talking about being irrelevant anymore; I think that traditional television has become the story that people are jumping on as being a lot less interesting, sexy and probably as relevant as it used to be and that’s a good thing. Let them take some of the brunt of that. Now people are questioning its relevance and let them figure it out just like we did. In all fairness, we had to figure out in the changing media landscape how we ourselves could change so that we were taking advantage and leaning into the use of these different platforms, instead of simply going with the flow.
I don’t think we will ever win by insisting that traditional magazines done in traditional ways can remain unchanged and our business factors can’t remain unchanged either. It’s when we adapt to the new landscape, both in how we go to market the client, which is what I’m focused on, and how we roll out a story or tell a story beautifully, that you win.
Samir Husni: Has anyone ever approached Vanity Fair and said I would like my picture to be on your website or do most want to be featured on the cover of the magazine?
Chris Mitchell: I honestly think that conversation is changing. And that’s even true with regards to our writers and photographers now. That has been an education process for all of us. In the past, it was certainly the cover that gleaned all of the prestige and I think that there is something wonderful about the fact that that will always be a hugely significant thing. But I think the more that we all see the power of the website, the more a writer wants to break his/her story there.
Certainly, Graydon is at that place where he believes the power to break a story on Vanity Fair.com, maybe it’s a different kind of story than you would break in the magazine, or you would do it in a different way or you might do it in conjunction with both print and digital, the way we did the Caitlyn Jenner story.
So it’s educating every one of the stakeholders in that process, from the photographer to the writer to even the editors themselves, the importance of using different mediums and that one is not subservient to the other. Breaking Caitlyn online showed that.
Think back to the days when Internet place was shovel-ware or brochure-ware and what we proved was that by breaking the story online and really telling the story for a full week online did something really powerful that the magazine then reinforced and it wasn’t the other way around.
Samir Husni: Can you ever imagine a day when there isn’t a printed Vanity Fair?
Chris Mitchell: No. I’m a believer in the power of beautiful production quality and in telling that story, especially where there is a visual element, as only ink on paper can do.
I think that there will certainly be some magazines that will have frequency changes. I think that there were some magazines who tried some circulation changes. I can see a day, whether this is 10 years or 50 years down the road, where your subscription cost is a lot higher, your production values are even higher than they are today. Your size; your form factors may be higher; my wife is editor of Condé Nast Traveler and it’s a great example of that, I think.
And if that means you end up with a more expensive, smaller circulation magazine, you’ll just have to see what the economics of that magazine will be. But I don’t think you’ll ever see a world where beautiful, glossy magazines that are telling a lifestyle story or telling a visual story the way we do will ever go away.
Samir Husni: What has been the major stumbling block that you’ve had to face during your career of magazine-making and how did you overcome it?
Chris Mitchell: I’ve worked in magazines my entire career and I’ve been following you the whole time and I knew that I wanted to work in magazines when I started one in college. So, I never did anything else and I never looked back. I don’t really have a huge stumbling block.
But I’ll tell you there was a point where I was debating about whether I should be on the editorial side or the business side. And I saw that as a real fork in the road and it was only as the business became more dynamic and I learned a lot along the way that I realized that our job and the editor’s job are wonderfully cooperative and collaborative. And that makes it more fun for us and I think it makes it more successful for them. And I think it can be done in a way that doesn’t violate the quality or the ethics of great journalism.
Samir Husni: And what has been the most pleasant moment?
Chris Mitchell: I found a home at Condé Nast a long time ago and I’m incredibly fortunate to have had that home for as long as I have and to have experienced so many different, great brands and properties that Condé Nast owns. To be able to work at one company, but have eight or nine different jobs over 20 years is really a lucky thing. And I get to do it working for the same great, bright people and with the same bright colleagues, but I’ve had a wonderful time reinventing myself when it comes to the way in which we go to market with these brands.
Samir Husni: My typical last question; what keeps you up at night?
Chris Mitchell: What keeps me up at night has always been the same thing: we have the blessing and the curse of being a periodical. And with that comes the fact that you have a goal that you have to hit and when you finish one month, or a day, or a quarter of your digital or however you measure it, there’s always another one right behind that you have to hit. So you’re never done. And what keeps me up at night is the same thing that kept me up 20 years ago; how are you going to make your numbers, your day, your week, your month, your quarter, your year. But that’s the business we’ve chosen. (Laughs)
“We’ve never believed print is dead. We hope to launch in the U.S., as I said, new print magazines every 24 months.” David Carey
“First and foremost our print is a very good business all around the world. We have profits that we want to generate for our parent company and we’re good at publishing magazines. And so we believe in them; we have a portfolio of titles. In any given year we’ll have brands like Town & Country and Woman’s Day that are having terrific years and then sometimes you have others that have an off year.” David Carey
What do you say about a man whose leadership has brought about so much tremendous organic growth through acquisitions and launches that his company is now twice the size it was five years ago when he first came onboard, and yet, he genuinely gives all the credit to his creative staff and senior leadership teams for their hard work and dedication? You would most likely say: if we had more David’s, we could conquer more Goliath’s.
David Carey is a man who believes that through a true team camaraderie and aggregation of experience and wisdom, any problem that arises can be resolved. And these words aren’t lightly-spoken; they are powerfully succinct. While David Carey may be at the helm of Hearst Magazines; he reiterates strongly that it’s himself and a host of hundreds that have brought the company to the forefront of the magazine media industry and helped to prove that print is alive and kicking in New York, the United States and globally as well and that the Hearst brand, across all its platforms, is very much hale and hearty.
I spoke with David recently about his upcoming fifth anniversary as president of Hearst Magazines and we talked about some of his most important successes, which he shared totally with his team, and about a particular failure that he assumed complete responsibility for. It was a conversation that looked back on his early years at Hearst, checked in with his present situation, and also expanded into the future of the globally-growing company. His focus is clear; while he’s very proud of his team’s accomplishments over the last five years, he’s also ready to move forward and see them meet and exceed more expectations.
Get ready to meet a man who is as dedicated to his brand and his teams as he is humble about his own accomplishments – get ready to enjoy the Mr. Magazine™ interview with David Carey, President, Hearst Magazines.
But first-the sound-bites:
David Carey, president, Hearst Magazines.
On a brief overview of his first five years at Hearst: Keep in mind, and I want to be very clear about this; when I say “my” most successful accomplishments, the hard work is done by a great leadership team. The things that we’re most proud of have been done by a group of very talented individuals. By no means did David Carey do these things alone. It was David Carey and a cast of hundreds. There are many things that Hearst Magazines can be proud of over the last five years. At the top of the list I would certainly put our global acquisition four years ago of Hachette.
On any particular failure he encountered over the years: This one was my idea, so I’ll take full responsibility for this failure. About three or four years ago, thinking about the strength of our Super brand in Cosmo and how it could be extended, we thought we would create a digital-only magazine called Cosmo for Guys.
On his strategy of keeping print at the forefront while exploring the digital possibilities: It’s obvious; first and foremost our print is a very good business all around the world. We have profits that we want to generate for our parent company and we’re good at publishing magazines. And so we believe in them; we have a portfolio of titles. In any given year we’ll have brands like Town & Country and Woman’s Day that are having terrific years and then sometimes you have others that have an off year. We talked about being unbound and we live those words and the way we think of unbound is a deep commitment to print, but a deep commitment to the other businesses we are developing off of these legendary print titles.
On any doubts he may have had regarding the “unbound” formula: We never had any doubts in totality. At any given time we might have a brand or two around the world, but that’s fine; that’s a different decision. That would be a brand business decision, but we never had any doubts about the medium itself. I sleep very well at night running a company that has substantial print revenues and growing digital revenues. We have to execute well, but we never had any core doubts about the business. We’ll be publishing our fashion brands ten years from now, twenty years from now and thirty years from now without a doubt.
On why he believes Hearst magazines, such as Dr. Oz The Good Life, HGTV and Food Network are still defying the odds on newsstands: The newsstand is a very complex environment and you have multi layers of issues affecting the channel. I’m not surprised that our new brands have done so well; people like new media brands. There’s obviously a strong interest in the new. People like new TV shows, new films, new books and new recorded music. And magazines are all a part of that.
On whether he can ever envision the United States without newsstands: In airports and bookstores and places like that, absolutely not. However with the bookstores, I’m not going to make a prediction about them; I’ll let you do that. But especially in transportation areas; people find that magazines are a very popular way of entertaining themselves while traveling. So certainly, magazine-buying will always be a part of the travel experience.
On Hearst’s bookazine future: I can say our bookazine strategy has probably been the least developed. That said, give us another 90 days and you will see an announcement of our bookazine strategy which will be more ambitious going forward than it has been in the last couple of years. Stay tuned.
On the reasoning behind the freemium magazine TrendingNY: As you know we have a global business and in the U.K. these freemium magazines occupy a really lively part of the marketplace, where they have ShortList, Stylist, and Time Out New York is in that space. And these are handsome products that are well-supported by advertisers. Trending is our way of winging into that and getting a sense of how that market operates. And how we can build ad support and physically get magazines out into people’s hands. So, we’re very happy with it.
On whether he believes the advertising pendulum is swinging back toward print: I think it goes by category and if you look at the PIB data, you’ll find some categories that have done very well and have been strong, but then some that have been weak. I would say that we do find areas for our print business where our titles have done great year over year.
On the power of the magazine cover: There’s no denying the power of a magazine cover. They are coveted by newsmakers, film stars and others that have important stories to share. We think the Vanity Fair, Caitlyn Jenner coup is a triumph for the entire magazine industry. I’m pleased for my former colleagues at Condè Nast, but it’s a genius move for the whole business by showing the power of a single magazine cover which convened a very large audience. It’s nice to see this validated in such a public way.
On the major stumbling block he’s faced in the last five years: The only thing that frustrates me is we are blessed with having a broad, complex global business and time is extremely valuable. By the end of the week, I’ve probably only gotten 70% completed of what I wanted to get done in any given week. What is my frustration? It’s that we have greater ambitions and more things that we want to do than our senior leadership has time to get done in any given week or month.
On his most pleasant moment: I’m blessed. For me, working with our creative staff is the very best part of my job. Being close to the creative process and watching what they do, supporting what they do and protecting what they do, that’s what I get the most satisfaction from.
On anything else he’d like to add: I’m just so grateful for everything the organization has done in a relatively short period of time. Doing a billion dollar acquisition, buying two business-to-business companies; we have both our iCrossing digital marketing agency, as well as in September 2014 we added an adjacency to our CDS business called Kubra, another payments company, and the magazines that we’ve launched, along with the digital innovations that we’ve done; I’m just very grateful for our growth. While I’m part of the process; it is brought about by the people who implement these great moves and I couldn’t be happier with them.
On what keeps him up at night: I don’t want to come across as cavalier, but nothing. It’s not that in any given day or week we’re not without our problems, of course we have them. But my experience has shown that a group of executives, aggregating their experience and wisdom have a pretty good track record when it comes to solving problems.
And now the lightly edited transcription of the Mr. Magazine™ exclusive conversation with David Carey, President of Hearst Magazines.
The Hearst Tower (Headquarters of Hearst Magazines) on 8th Ave. in New York City.
Samir Husni: This month, June, is your fifth anniversary with Hearst. My first question is can you give me a five-year report, maybe the three most successful accomplishments you’ve had and, just to keep it on the humble side, one failure?
David Carey: Keep in mind, and I want to be very clear about this; when I say “my” most successful accomplishments, the hard work is done by a great leadership team. The things that we’re most proud of have been done by a group of very talented individuals. By no means did David Carey do these things alone. It was David Carey and a cast of hundreds. I always hate it when I hear senior executives say, “I did this” or “I did that,” the right answer here is “we” with our senior leadership team. We are partners in the great innovation of this business.
There are many things that Hearst Magazines can be proud of over the last five years. At the top of the list I would certainly put our global acquisition four years ago of Hachette. We acquired 100 businesses in ten countries with 5,000 employees. So, you talk about a real Herculean integration task, integrating them into the Hearst culture to add value to their businesses. Our global team did simply an amazing job of that. I would say 90 days in everyone was just totally a part of the group.
If you would have asked me the day before we closed about what was ahead of us, I would have admitted to some anxiety. All over the world it was lots of people that we didn’t know and we just leaped headfirst into that first 100 days and I have to say, not only in terms of the cultural integration, but the business performance with the businesses that we acquired when Hachette owned them, were lackluster within the U.S. structure. These businesses now are just doing great; I can’t share the financials, but I can tell you it has been a grand slam homerun with these businesses. And that’s at the top of the list. And really, great credit to our integration teams all over the world, because there is a certain style at Hearst where we respect the individuals, so going through that was quite tricky.
I am very proud of what the team and our organization have done with our digital strategy, of course. We operate now with a single, global digital strategy. We’ve seen explosive audience growth; we’ve launched new digital businesses in Nigeria and other places that we’ve never existed before. And we’re very proud of that.
And of course, our continued commitment to new magazines, which during the five years, Food Network was launched by Cathie (Black) and Michael (Clinton) and is of course a great star. HGTV has been a terrific business, and we’re a year or so into Dr. Oz; now we’re thinking about what comes next. All of those we’re very proud of and the teams have done a spectacular job with them.
But not everything has worked. As you’ve reported before, we believe in failing fast. We’ve tried things and we don‘t go out of our way to publicize our failures, but there have been some and there should be some.
This one was my idea, so I’ll take full responsibility for this failure. About three or four years ago, thinking about the strength of our Super brand in Cosmo and how it could be extended, we thought we would create a digital-only magazine called Cosmo for Guys, Kate White had created it; you subscribed to it online. Where a guy would never go up and buy Cosmo on the newsstand, if there was a magazine that kind of explained women that would be very appealing to men.
So, we must have published either seven or eight editions and I thought it was a great, creative product, but it failed to find an audience. Then we shut it down. We failed fast; we had an interesting concept; we thought it was going to win and we did some clever promotion around it, but it didn’t scale and by its first anniversary we shut it down. And I can tell you, my clever idea did not work.
Samir Husni: (Laughs) I think they actually published the whole year, otherwise they would have refunded my money. They published 12 issues; I still have them on my iPad. (Laughs again)
David Carey: (Laughs too) Maybe they did. Sadly, you were among the small population of people who subscribed to it.
Samir Husni: (Laughs) I really wasn’t the audience, but…
David Carey: Our audience was under 10,000. It was not enough to have a business. It was clever and fun and it was also a part of the experimentation that we did within the ad space, so I’m proud we did it; we lost a little bit of money, but that also credits our ability to shut something down that isn’t working and move on. Not everything you’ll do within a company is going to work, so I certainly don’t mind talking about that being a miss.
Samir Husni: You and the team are investing in print, but still exploring digital by entering and creating so many digital initiatives. Five or six years ago everyone in our business was saying print is dead and the future is digital or the future is the tablet. Now we’re hearing the reverse; we’re hearing tablets are dead; the homepage is dead and now everything is mobile. But you and your team had the foresight to never ignore print, instead you continued to enhance print and continued to launch new magazines, all the while keeping digital in the forefront as well. What made you and your team go with that strategy?
David Carey: It’s obvious; first and foremost our print is a very good business all around the world. We have profits that we want to generate for our parent company and we’re good at publishing magazines. And so we believe in them; we have a portfolio of titles. In any given year we’ll have brands like Town & Country and Woman’s Day that are having terrific years and then sometimes you have others that have an off year.
We like our portfolio approach across geographies, across audiences and across ad categories. So we recognize, as I say, the key to being a successful publisher today is to have a great deal of dexterity. And so we know that we have to be incredibly skilled at digital publishing and incredibly skilled at print publishing and to do so simultaneously. And that requires having the right teams in place.
Our print teams on the new magazines are led by Ellen Levine, who’s such a genius at creating these new products and then we brought in a group of digital entrepreneurs like Troy Young to lead our digital efforts. We don’t see these two platforms as opposing, we see them as complimentary businesses and they require the right executives to be in charge of them.
We’ve never believed print is dead. We hope to launch in the U.S., as I said, new print magazines every 24 months. And we have ideas that we could do it more often, but we want to make sure that we can devote sufficient corporate attention for at least two years before we bring on the next business, so we pace ourselves to make sure that our management focus isn’t diluted. And we’re looking at new print magazines all over the world.
I know that it’s easy for a pundit to write the “Print is Dead” headline, but we love the fact that you’re reading and you’ve been reporting a number of digital brands that are now launching print components, such as C/Net and others. We recognize for marketers and for these brands the value of this physical media that lives alongside television and digital and other forms of communication. So, we get it. Our strategy is as committed as it can be and we refer to it, and you saw the debut of this position four years ago when we bought Hachette. We talked about being unbound and we live those words and the way we think of unbound is a deep commitment to print, but a deep commitment to the other businesses we are developing off of these legendary print titles.
Samir Husni: Did you ever have any doubts that the “unbound” formula would work as opposed to what other media companies were doing by placing all their bets on digital?
David Carey: We never had any doubts in totality. At any given time we might have a brand or two around the world, but that’s fine; that’s a different decision. That would be a brand business decision, but we never had any doubts about the medium itself. I sleep very well at night running a company that has substantial print revenues and growing digital revenues. We have to execute well, but we never had any core doubts about the business. We’ll be publishing our fashion brands ten years from now, twenty years from now and thirty years from now without a doubt.
Samir Husni: Even on the newsstands, David, with the three new titles from the last five years, Food Network, HGTV and Dr. Oz The Good Life, your newsstand sales are bucking the trends. When we hear that there’s a decline of 50%, yet Dr. Oz The Good Life sold out on the newsstands, and Food Network and HGTV when they were launched and until now, I think Food Network is presently the second largest-selling monthly magazine on the newsstands; why do you think those magazines did so well and are still doing well and also why do you think the industry doesn’t promote these success stories?
David Carey: The newsstand is a very complex environment and you have multi layers of issues affecting the channel. I’m not surprised that our new brands have done so well; people like new media brands. There’s obviously a strong interest in the new. People like new TV shows, new films, new books and new recorded music. And magazines are all a part of that.
We’re not surprised in any way to see these brands go from zero to two or 300,000 virtually overnight. The consumer appetite for new magazines is high. And we’ve certainly built nice businesses against that.
Samir Husni: And all of these new businesses that you’ve started were actually begun on the newsstands.
David Carey: In some cases, it’s a hybrid. For Oz, we had some issues that were bagged with First magazines, but the newsstands are a very important piece of it. We were testing direct mail solicitations at the same time, so that we could get a wide census.
For all of our new magazines we publish two issues and these are live tests; we put copies out on the newsstands and we also do a lot of direct mail. So that we can replicate what it might look like as a real business. We only budget two issues and then we stop, look at the results and go from there.
Samir Husni: Can you ever envision America without newsstands?
David Carey: In airports and bookstores and places like that, absolutely not. However with the bookstores, I’m not going to make a prediction about them; I’ll let you do that. But especially in transportation areas; people find that magazines are a very popular way of entertaining themselves while traveling. So certainly, magazine-buying will always be a part of the travel experience.
Samir Husni: What about bookazines? I interviewed Tony Romando of Topix Media Lab recently and of course all he publishes are bookazines. He’s putting three bookazines on the newsstands every week; Time Inc. is putting three to four bookazines each week; Meredith is also doing that; are we going to see Hearst jumping onto the bookazine bandwagon en masse?
David Carey: I can say our bookazine strategy has probably been the least developed. That said, give us another 90 days and you will see an announcement of our bookazine strategy which will be more ambitious going forward than it has been in the last couple of years. Stay tuned. We have several that are underway, but I can’t reveal yet how we’re going to launch them.
Samir Husni: After testing four issues, your latest launch is TrendingNY, the freemium magazine. Can you tell me a little bit about the reasoning behind the magazine?
David Carey: As you know we have a global business and in the U.K. these freemium magazines occupy a really lively part of the marketplace, where they have ShortList, Stylist, and Time Out New York is in that space. And these are handsome products that are well-supported by advertisers.
Trending is our way of winging into that and getting a sense of how that market operates. And how we can build ad support and physically get magazines out into people’s hands. So, we’re very happy with it.
It is an R&D project for us, let’s be clear, but we like the way we’re learning the physical street distribution. It’s really developing new skills for the whole company. And it’s skills that we see in other markets. In the U.S., this freemium market isn’t as well-developed, but in the U.K. in a matter of years, it became a really acknowledged and normal part of the media ecosystem. We’re hoping to explore Trending and it’s our way of playing in that space.
Samir Husni: We hear about advertisers leaving print and that you can’t depend on advertising anymore to support your print product, yet we see Hearst launching Trending where all the revenue is strictly coming from advertising. If we visualize advertising as the pendulum of a clock; is the pendulum swinging back toward print a little bit or it’s still stuck in the digital time warp?
David Carey: I think it goes by category and if you look at the PIB data, you’ll find some categories that have done very well and have been strong, but then some that have been weak. I would say that we do find areas for our print business where our titles have done great year over year. Luxury and high-end have been especially robust in every way. And that’s a category that has strongly supported print and our product business is much stronger now than it has been. So, we’re happy about that.
But there are other categories where we have faced questions where magazines have struggled in the media mix, sometimes the digital and sometimes the television. I think you have to break it down into different ad categories overall. So we have ad categories that we think are performing great and then we have others that we think we can still improve.
Samir Husni: We all have seen what happened recently with the Caitlyn Jenner story.
David Carey: Yes and what a great endorsement for the power of a magazine cover.
Samir Husni: And that’s my next question to you, David; in this day and age where everybody tells us that we live in a digital age, and believe me I know it too, my Apple watch is around my wrist now; why do you think her being on the cover of a print magazine, Vanity Fair, created such a powerful impact, as opposed to the interview she gave on ABC?
David Carey: Well, there’s no denying the power of a magazine cover. They are coveted by newsmakers, film stars and others that have important stories to share. We think the Vanity Fair, Caitlyn Jenner coup is a triumph for the entire magazine industry. I’m pleased for my former colleagues at Condè Nast, but it’s a genius move for the whole business by showing the power of a single magazine cover which convened a very large audience. It’s nice to see this validated in such a public way.
Samir Husni: What has been the major stumbling block for you in the last five years and how did you overcome it?
David Carey: The only thing that frustrates me is we are blessed with having a broad, complex global business and time is extremely valuable. By the end of the week, I’ve probably only gotten 70% completed of what I wanted to get done in any given week. What is my frustration? It’s that we have greater ambitions and more things that we want to do than our senior leadership has time to get done in any given week or month. So that’s always our focus; how do we manage that to our resources?
We, the organization, have accomplished a great deal in five years. We’ve doubled the size of the magazine company through organic growth, through acquisitions and launches. The company is twice the size today than it was five years ago.
But we have a long list of things that we want to accomplish, so that’s the only stumbling block. If I look back over the last five years, I’m very proud of what we’ve gotten done, but we know we still have so much more to do.
Samir Husni: And if you could pen the most pleasant moment in those five years; what would it be?
David Carey: I’m blessed. For me, working with our creative staff is the very best part of my job. When I see one of our teams, editorial teams, create a new product or create an issue, these are kind of like TV shows; they have 10 or 12 times per year that they get to enter their creativity. And I love it when people take creative risks and they’re validated by the marketplace and they get a real hit.
Being close to the creative process and watching what they do, supporting what they do and protecting what they do, that’s what I get the most satisfaction from.
Samir Husni: Anything else that you’d like to add?
David Carey: I’m just so grateful for everything the organization has done in a relatively short period of time. Doing a billion dollar acquisition, buying two business-to-business companies; we have both our iCrossing digital marketing agency, as well as in September 2014 we added an adjacency to our CDS business called Kubra, another payments company, and the magazines that we’ve launched, along with the digital innovations that we’ve done; I’m just very grateful for our growth. While I’m part of the process; it is brought about by the people who implement these great moves and I couldn’t be happier with them.
Samir Husni: And my typical last question; what keeps you up at night?
David Carey: I don’t want to come across as cavalier, but nothing. It’s not that in any given day or week we’re not without our problems, of course we have them. But my experience has shown that a group of executives, aggregating their experience and wisdom have a pretty good track record when it comes to solving problems.
I know sometimes if we do have a challenge, we don’t get it solved in one day, but given enough time, you get it to the right place in the majority of situations. Again, I sleep well at night because I know that there’s always an answer there some place, sometimes it’s not as immediately inherent as you’d like it to be, but it’s always there. I’m just lucky to be a part of a team that has accomplished so much.
Samir Husni: Thank you.
“The types of content pieces that are created in the magazine, the opportunities that it affords us from an editorial perspective to continue to celebrate the entrepreneurs and entrepreneurial capitalism around the world that the world is increasingly moving to a place where those are the types of people that do tell the stories of business; it gives us access in a way that we would not have with just digital.” Mark Howard
Before native advertising, product placement and content marketing were terms that some holier-than-thou media critics and magazine pontiffs were using to cast aspersions and judgements on those that were practicing the model, Forbes Media was busy perfecting it. From content stories that were brand-produced, with their highly successful BrandVoice business model, to custom publishing done to an art form, Forbes has been leading the way in honoring their reader’s intelligence to know the difference between editorial and advertorial, with the act of transparency at the forefront of everything they do.
Mark Howard is chief revenue officer of Forbes and knows better than anyone that innovation and creative thinking when it comes to the execution of ideas is critical to the survival of any magazine media company in today’s digital world.
I recently spoke with Mark about the success of BrandVoice, the future of Forbes and where he saw the company heading. It was a very open and honest discussion about the idea of native advertising and content marketing that may have some rethinking their position on the subject. The transparent and highly savvy execution of Forbes’ business model presents another alternative to the revenues of legacies and offers a vision for the future many could use.
So, I hope you enjoy this illuminating conversation with Mark Howard, CRO, Forbes Media. And if you keep an open mind when it comes to something other mediums have been doing for generations; you may be surprised at the possibilities.
But first, the sound-bites:
On anything negative he can visualize from the BrandVoice concept of telling different brand stories from the business world on Forbes’ covers: We do not and I’ll explain why. For many, many years we’ve believed that the cover of the magazine is the front door of the brand. For five years now, we’ve been embracing a people-centric cover strategy where individuals grace the cover of our magazine. And coinciding with that philosophy, five years ago we also launched the concept of BrandVoice, where brands tell stories through their lenses and from their points of view from the business world.
On why there seems to be a different set of rules for magazine media from other platforms when it comes to native advertising and product placement: I think for many years there were a set of rules that people for the most part followed, in terms of best practices for the industry. And quite frankly, I think that the times progressed faster than those rules, so we lived in an interim period where the way consumers behaved and certainly the way that those other mediums evolved was just quicker when it came to best business practices.
On the fact the Forbes’ model has been leading the way in programmatic buying and native advertising before anyone else was even talking about it: You know I think the driving force behind all of this was really when the Forbes family took a chance and acquired True/Slant, which was of course created by Lewis DVorkin, who has since stayed on and really transformed the overall vision for Forbes media.
On whether he thinks other media companies may replicate the Forbes model: In various forms there have been a lot of other companies that have replicated either digitally or in print the expansion of contributor-based content creation. I don’t think very many of them, certainly none that have the brand cache of a Forbes; none of the other brands at our level necessarily tout it the way that we do, where we put it front and center and we talk about the fact that the economics of content creation were broken and disruptions like digital media and programmatic media and social media were changing the way that you had to think about your business.
On whether he believes Forbes could have reached its present 70% digital revenue without a print component: When you think about the Forbes brand and you think about our history and the equity that the Forbes name carries in the marketplace; that has absolutely given us an opportunity to build our digital business in a way that we would not have been able to do otherwise without it.
On whether he can ever envision Forbes media without a printed Forbes magazine: Today, no, and in the near future, no, absolutely not. The types of content pieces that are created in the magazine, the opportunities that it affords us from an editorial perspective to continue to celebrate the entrepreneurs and entrepreneurial capitalism around the world that the world is increasingly moving to a place where those are the types of people that do tell the stories of business; it gives us access in a way that we would not have with just digital.
On the fear that a smaller company will look at Forbes business model and start selling their covers as cover stories: It’s always possible. I think what it will come down to is what value do readers place on that brand? If they’re starting from scratch, they don’t have the equity in the marketplace that a Forbes does. They certainly don’t have the cache.
On the definition of the term BrandVoice in the world of advertising today: It’s content that’s told in the voice of the brand, not something that’s been created necessarily in the Forbes voice on behalf of a brand.
On the difference between BrandVoice and the whole genre of content marketing and custom publishing: Obviously, custom publishing still represents a lot of business for us as well. That’s actually doing particularly well, which is exciting for us. But I think the big difference is the content is intended to read more like an article or be presented as an infographic or an online post in the same sort of format and read the same way that editorial content would be presented.
On the major stumbling block he’s had to face: I inherited the business at a time when the digital revenue had just, at that point, equaled print revenue. And of course, digital was continuing to grow. The big challenges in the marketplace surrounding the plateauing or slight decline overall of print advertising of course is something that we addressed as well as the continued migration of digital ad dollars in the programmatic.
On the fact that everything Forbes has done to improve their model and digital business has been with an eye on their print component as well: You’re absolutely right. We have tremendous readership; in fact, we’re at our all-time high in terms of average issue readership, according to MRI, with essentially seven million readers per issue. We actually had with our Billionaire’s issue, which was the last issue that was reported on; we had 7.4 million readers, which was the largest readership of an issue since 2009.
On media critic’s reactions, on a scale from one to ten, on Forbes’ BrandVoice model – ten being the opinion that Forbes sold out: In 2010 when we first launched this, I would say the reaction was a 10. There are articles online about how Forbes had officially sold itself out and this was the beginning of the end of premiere journalism. And the reaction was pretty intense.
On what he would tell Mr. Magazine™ a year from now about Forbes if they were having a conversation: I would tell you that the way in which we’ve used technology and design in both print and digital could further expand the way that brands are telling stories and creating content on Forbes.com and in Forbes magazine.
On anything else he’d like to add: All of these partners are looking at us as cross platforms, integrated partnerships for them. And I think that that’s really where we’re going to continue to see high value for our ability to work with which ever brands; when we can leverage live events featuring the content or at least content ideas; where we can use the magazine to beautifully lay out data that a brand is able to provide for our readership, in context with the flow of the book.
On what keeps him up at night: The biggest thing that I’m thinking about is mobile. It’s mobile and it’s also how do we continue to make sure that we’re quantifying value of the print product.
And now the lightly edited transcript of the Mr. Magazine™ interview with Mark Howard, Chief Revenue Officer, Forbes Media.
Samir Husni: Lately, magazine covers seem to have become very hot, most recently the Vanity Fair cover with Caitlyn Jenner comes to mind. No other medium that I can think of can deliver a topic with the same impact as a magazine cover. And when it comes to the cover of Forbes and what you’ve done with the NorthWestern Mutual voice; do you see anything negative that can result from that move?
Mark Howard: We do not and I’ll explain why. For many, many years we’ve believed that the cover of the magazine is the front door of the brand. For five years now, we’ve been embracing a people-centric cover strategy where individuals grace the cover of our magazine. And we think that it’s reflective of the way that we tell the stories of business through the lens of individuals who are doing interesting and amazing things in the world.
And coinciding with that philosophy, five years ago we also launched the concept of BrandVoice, where brands tell stories through their lenses and from their points of view from the business world. And because we’ve been consistent, in terms of the way that we’ve been presenting our content, labeling our content and calling out that material on the table of contents, as we’ve moved into this year and we had the second cover of the magazine, which was an AT&T BrandVoice, then in the following issue, the retirement guide; Fidelity actually got called out as part of our retirement package on the cover with their BrandVoice.
And now the execution with NorthWestern Mutual, which was a content experience that was very consistent with our Top Women’s issue; we feel that there’s a consistency here, in terms of the way that we’ve developed this program over the last few years and then their inclusion on the cover we believe fits with that concept of being fully transparent, connected with the issue seen, but also separated and identified so that the consumer knows that it’s different from a Forbes editorial product.
Samir Husni: For years other platforms such as television and movies have used the brand voice, have put product placement, native advertising, you name it, into their different environments; why is it when it comes to magazines, and anytime I refer to the word magazine I mean the printed product, why are we treated differently do you think?
Mark Howard: I think for many years there were a set of rules that people for the most part followed, in terms of best practices for the industry. And quite frankly, I think that the times progressed faster than those rules, so we lived in an interim period where the way consumers behaved and certainly the way that those other mediums evolved was just quicker when it came to best business practices.
And so I think it took a number of different executions and publishers to break beyond the governing rules that had existed for many decades and do things that weren’t necessarily accepted as being something the industry as a whole was comfortable with, but like any change I think somebody has got to go first and do things that are reflective of the times that we live in and the fact that consumers are able to comprehend the difference between an ad and editorial.
Samir Husni: For five years now you and Forbes have been leading that revenue strategy based on programmatic buying and native advertising even before anybody else was talking about it. What prepared you from your background to take this leading role and do you think it would have worked at any other media company other than Forbes?
Mark Howard: That’s a great question. You know I think the driving force behind all of this was really when the Forbes family took a chance and acquired True/Slant, which was of course created by Lewis DVorkin, who has since stayed on and really transformed the overall vision for Forbes media.
He really set out with this notion that he’s going to disrupt business journalism and that the tools of the web and the behaviors of consumers as a result of living their lives on the web, increasingly the social web, were capable of experiencing a different type of content-based media company.
Lewis came and shared that vision and at that time, 2009 and 2010, with all the challenges businesses were facing, but especially the business press. The market was right for disruption and Forbes being an independent, at that time family-owned business, we always celebrated that concept of entrepreneurship and entrepreneurism, so it was time for us to also embrace it ourselves, in terms of our own business. That was something that inspired a lot of people. It really did take somebody like Lewis who had a vision, understood where he wanted to go with it and could very clearly articulate that.
I think if you look at all of his posts dating back to 2010; he published our blueprint for what we were doing, not just what we had already done, but also looking forward. And he was fully transparent to anyone who read him about where we were going and that form of communication for the individuals, myself included, who were part of it at Forbes, was very inspiring. We really were a part of a change that was happening with a model that had yet to be proven, but it was absolutely a model that was differentiated.
Samir Husni: Do you expect that model to now be replicated by other magazine companies?
Mark Howard: In various forms there have been a lot of other companies that have replicated either digitally or in print the expansion of contributor-based content creation. I don’t think very many of them, certainly none that have the brand cache of a Forbes; none of the other brands at our level necessarily tout it the way that we do, where we put it front and center and we talk about the fact that the economics of content creation were broken and disruptions like digital media and programmatic media and social media were changing the way that you had to think about your business.
But I think that you see varying degrees of it and I think you see with a lot of the new media that they’re building similar types of businesses knowing that they’re not tied to some of the legacy infrastructure that exists with a lot of traditional companies.
The model has proven itself in that our print business has really stabilized, which is exciting. We’ve been able to hold where we are, and yet the digital business now represents about 70% of our revenue and we’re not in the situation some of the other traditional media companies and traditional publishers are, where they’re trying to make the lead to sustainable growth business; we’ve already made that transition and are profitable and are continuing to grow at a significant clip every year.
Samir Husni: Do you think you could have reached 70% digital revenue without the print component of Forbes as the brand’s cornerstone?
Mark Howard: When you think about the Forbes brand and you think about our history and the equity that the Forbes name carries in the marketplace; that has absolutely given us an opportunity to build our digital business in a way that we would not have been able to do otherwise without it. There is absolutely an expectation around quality of content, quality of organization and quality of audience that comes when you have a background like we do. And that does not necessarily exit with the new media startup companies. So, yes, I think it played a significant part in what we’ve been able to accomplish.
Samir Husni: Can you imagine Forbes media without a printed Forbes magazine?
Mark Howard: Today, no, and in the near future, no, absolutely not. The types of content pieces that are created in the magazine, the opportunities that it affords us from an editorial perspective to continue to celebrate the entrepreneurs and entrepreneurial capitalism around the world that the world is increasingly moving to a place where those are the types of people that do tell the stories of business; it gives us access in a way that we would not have with just digital.
And I also think that it gives us access to editorial talent that we might not necessarily get if we only had a digital property.
Samir Husni: One CEO of a media company was telling me that with the legacy brands it’s so hard to change. His thoughts were it’s easier to kill a legacy brand than start something new because with something new you can do so many different things that you can’t do with a legacy. But when you look at Forbes and what you’ve done; in fact, investing in the print editions and launching international editions all over the world; do you think that there’s a fear that a smaller company or an entrepreneur will look at your model and start actually selling their covers for cover stories?
Mark Howard: It’s always possible. I think what it will come down to is what value do readers place on that brand? If they’re starting from scratch, they don’t have the equity in the marketplace that a Forbes does. They certainly don’t have the cache.
From a reader’s perspective, I think the notion of being on the cover of Forbes magazine can carry such great weight from a business and cultural perspective that it would be very hard for somebody else to be able to replicate that. Now, would I see a place where other startups would take that approach and offer that? Certainly. But would consumers be accepting of that? Probably, as long as they understood that that’s why that individual or that company was placed there. Then it would come down to the merits of the story and if the story behind it was something that was relevant to whatever brand was telling that story, then you’re on to something.
But the worst thing is when your integration of the advertiser isn’t authentic to the way that your brand is positioned in the expectations of your readers.
Samir Husni: Define for me the term BrandVoice in the world of advertising today.
Mark Howard: The quick history is when we launched it as a product in 2010 it was called AdVoice, but AdVoice wasn’t an accurate description of what it is. It wasn’t intended to be an advertisement or advertorial; it was intended to be content told through the voice of a brand.
Almost three years ago there was a team: Lewis DVorkin, myself, Meredith Levien, when she was still at Forbes, Andrea Stegall, who was on Lewis’s team and then of course, with the guidance of Mike Perlis, our CEO, we decided in order to more accurately describe what the product is we were going to change the name from AdVoice to BrandVoice, which has been a tremendous success for us.
To boil it all down and answer your question, it’s content that’s told in the voice of the brand, not something that’s been created necessarily in the Forbes voice on behalf of a brand. And we believe that more and more brands are looking to tell good stories and connect with consumers through the content, but we really want the stories that are being told to feel like they’re coming from that brand, but they need to be nuanced so that’s it’s very appropriate to be consumed on Forbes or in Forbes magazine.
Samir Husni: I know this is a very obvious question and I know what you’re going to tell me, but how is this different from the whole genre of content marketing and custom publishing?
Mark Howard: Obviously, custom publishing still represents a lot of business for us as well. That’s actually doing particularly well, which is exciting for us. But I think the big difference is the content is intended to read more like an article or be presented as an infographic or an online post in the same sort of format and read the same way that editorial content would be presented.
The custom content still reads very much brand-centric, whereas the BrandVoice tells the story of the brand and its products. The BrandVoice is telling the story of the business marketplace or finance marketplace through the lens of the brand, but not necessarily about them.
It’s a nuance thing and sort of in the eyes of the beholder, but I think the other big difference is within context. So, a BrandVoice program, if you look at it in the magazine, always runs within relevant editorial content. An advertorial or a special section is its own thing that’s siloed in the magazine and is not really working to the flow of the content.
Same thing on the website; each of the brands select which editorial stream they want their content to flow through. So, if it’s an article by SAP on cloud computing, they would select something in our cloud computing stream; NorthWestern Mutual would select retirement or one of the other relevant investing streams.
It’s all about the contextual discovery of the content as well as the nuance approach to how it reads more about a topic as opposed to about a brand, if it’s going to be BrandVoice.
Samir Husni: Mark, since you assumed the job as chief revenue officer; what has been the major stumbling block that you’ve had to face and how did you overcome it?
Mark Howard: I inherited the business at a time when the digital revenue had just, at that point, equaled print revenue. And of course, digital was continuing to grow. The big challenges in the marketplace surrounding the plateauing or slight decline overall of print advertising of course is something that we addressed as well as the continued migration of digital ad dollars in the programmatic.
And then increasingly the biggest issue for all publishers is how consumers are now finding and consuming content more and more on mobile devices and yet, a brand advertising marketplace does not yet fully exist to capitalize on that traffic. So, there is very much a macro of factors that are weighing in on us that we’re addressing.
But to your point; we were very aggressive in 2010 on building out the BrandVoice product and creating a new revenue stream, even very aggressive since 2012 in the first quarter and hyper-aggressive with programmatic. And both of those debts have paid off and have continued to stay the course for the rest of our business and helped us to achieve the gross success that we have.
Samir Husni: One of Lewis’s famous quotes when I interviewed him when he was visiting with us here at the University of Mississippi was: “We do not have a magazine problem; we have an advertising problem,” when referring to the print product. And looking at what Forbes has done; it seems to me that you’ve also enhanced the print product; that all of this digital growth didn’t come at the expense of your print entity, but rather, it’s finding ways to ensure that there will be a future for print in this digital age. Am I right or am I wrong?
Mark Howard: You’re absolutely right. There are two things; one is that quote is absolutely correct. We have tremendous readership; in fact, we’re at our all-time high in terms of average issue readership, according to MRI, with essentially seven million readers per issue. We actually had with our Billionaire’s issue, which was the last issue that was reported on; we had 7.4 million readers, which was the largest readership of an issue since 2009.
So, the readership is strong and certainly if you look at the MPA 360 data to look at our overall brand footprint, depending on the given month, we’re either the 4th or 5th largest brand in the entire study, that’s with all magazine brands included. Certainly, the digital has given us exposure to a new audience.
We also think that the unwavering commitment that we’ve had to always represent entrepreneurship and entrepreneurial capitalism and the business world that we live in today, which is all about that, plays true to us as we’ve never had to chase trends or try and reinvent ourselves.
In terms of the print commitment to the product, I think that what’s been spectacular is that the editor of the magazine, Randall Lane, has been very methodical in terms of how he’s evolved the look, feel and flow of the magazine. And while we haven’t done any form of a full-fledged redesign, I think what you would notice is if you laid out an issue from April 2015 to April 2014 and April, the year before that; it’s a very, very different looking product and he puts it together very differently than he used to, but he’s been doing that through a series of small integral changes as opposed to any dramatic shifts, which has resulted in a completely differentiated product that we’re working with right now.
So, it’s been exciting to see that and yet we haven’t necessarily done the things that get some of the big splashes of attention like a full-fledged redesign. But to your point, we have been making very significant investments in photography and design that makes a big difference for the business.
Samir Husni: Since BrandVoice has been in the marketplace; how would you gauge the media critic’s reactions? What has it been on a scale of 1 to 10, with 10 being the opinion that Forbes has sold out and journalism is dead and what in the world is Forbes doing? From your connections, what do you think the reaction has been?
Mark Howard: In 2010 when we first launched this, I would say the reaction was a 10. There are articles online about how Forbes had officially sold itself out and this was the beginning of the end of premiere journalism. And the reaction was pretty intense.
Just a couple of years ago in 2012 when native advertising really came onto the scene, all of those same publications and many of the same reporters were writing stories about how Forbes had created a new line of business understanding the new opportunities of the digital world. And then because everybody, every publisher at that point, had essentially built some form of a native content business; I think that the media world has gotten very comfortable with the various forms that native content comes in, but certainly in January and February, when we did the AT&T and Fidelity covers, people popped back up again. I would put it at a five on that go-round because it involved the cover.
But at the same time, there are also a number of phenomenal posts that said we don’t understand what all this reaction is about; it’s logical and transparent and Forbes has been consistent in the way that they’ve presented themselves over the years. So, that’s why I would put it at a five with this cover, because of the recent cover treatment.
Samir Husni: If you and I are engaged in a conversation one year from now, what would you tell me?
Mark Howard: I would tell you that the way in which we’ve used technology and design in both print and digital could further expand the way that brands are telling stories and creating content on Forbes.com and in Forbes magazine. It’s been very exciting in that a number of very interesting approaches and concepts have been released in the last year.
Samir Husni: Anything else that you’d like to add?
Mark Howard: What’s really exciting for us is that if you look at a partner who has participated in the BrandVoice spread so far this year; you have AT&T, Fidelty, NorthWestern Mutual and ADP in the last issue; we’re taking new approaches to how we’re having their content and usually their data presented.
But more importantly is that all of these partners are looking at us as cross platforms, integrated partnerships for them. And I think that that’s really where we’re going to continue to see high value for our ability to work with which ever brands; when we can leverage live events featuring the content or at least content ideas; where we can use the magazine to beautifully lay out data that a brand is able to provide for our readership, in context with the flow of the book.
We’re starting to see a lot more interest in brands in that level of equal partnerships and that’s very promising for media overall, especially print. And these high impact executions are important. We’re very excited. We have a whole queue of content now that we’re working on and I think you’re going to continue to see the evolution of what you have with BrandVoice, especially in print today, but digital as well. And you’re going to continue to see us push through with creative concepts that hopefully will be very interesting to the readers and will allow us to bring it forward with different advertisers.
Samir Husni: My typical last question; what keeps you up at night?
Mark Howard: The biggest thing that I’m thinking about is mobile. It’s mobile and it’s also how do we continue to make sure that we’re quantifying value of the print product. If we can continue to build more data stats per print and our current readership, then that’s helpful and really the big frontier is a mobile world where most of the monetization takes place with apps and direct response. How do brands break through and use the medium as a brand-building platform and how do we as a publisher continue to create opportunity to do so.
And certainly, BrandVoice, because it’s optimized for mobile and it’s the first step in that process, but I really think that we’re at the first stages of figuring all of that out.