Archive for the ‘Innovation in print’ Category

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Joe Berger, Magazine Marketing Consultant, On Magazine Distribution, Launching Magazines, And The Major Changes He Witnessed Over More Than 40 Years In The Business.  The Mr. Magazine™ Interview.

April 18, 2024

Joe Berger has been at it since the early 1980s.  He understands and knows the single copy and subscription magazine distribution channels inside out.  He is too humble to call himself president or founder of Joe Berger Consulting and prefers to be referred to as a “Magazine Marketing Consultant.” 

In that capacity, he offers service and advice to magazine publishers both big and small.  He is also will to chat with you about your magazine for an hour or two before “going on the clock.”

A realist and a firm believer that in a digital age, the platforms out there don’t meet the definition of a what a real magazine is, but he knows how expensive doing a print today, even if it is only 5,000 copies.

I asked Joe about his job and whether it is a walk in a rose garden, his answer, “Well, Samir, I look at it this way. Roses are pretty, right? They smell nice. They’re nice to look at. It’s great to sit in a rose garden. But if the chair collapses and you fall into the rose bush, you’re going to get stuck with a lot of thorns. Magazines aren’t easy. They’re not an easy thing to love. They’re not an easy thing to get into.”

So without any further delay, please enjoy my conversation with Joe Berger.  But first the soundbites:

On the changes in the magazine distribution industry: The first is you had the consolidation of magazine publishers through the leveraged buyouts of the 80s and 90s, carrying through to the private equity purchases in this century.

On another major change: When I got in the business in 82, there were probably about 11 national magazine distributors. Over time they were winnowed down till now, in 2024, we have one.

And one more change: The next set of changes came in subscription marketing. The advent of auto renew is a pretty big deal for both print and digital publishers. It can make life both a blessing and a curse for publishers.

On the cup half full or half empty: I’m generally an optimistic person. It comes down to what are you willing to deal with? Nostalgia is a very powerful emotion, but it doesn’t really do anything other than give you a desire for the way things were.

On his advice for someone launching a magazine: The advice that I give to everybody is, let’s look at your business plan, but just as important, maybe even more so, read your contracts and understand them.

On the biggest stumbling block launching a magazine: Money is a stumbling block, even for somebody who just wants to do something small, 5,000 copies, because press runs at that price are very pricey per copy. And then, how are you going to get them out to your audience?

On digital platforms: At the end of the day, I’m inclined to agree with you that if it’s just a website with a bunch of news articles, that’s not a magazine, that’s a website with news articles. The reality is that all these different things over the years were supposed to save magazines: tablets, pivot to video, pivot to subscriptions. Now, we’re pivoting to AI.

On his job as a walk in a rose garden:  Well, Samir, I look at it this way. Roses are pretty, right? They smell nice. They’re nice to look at. It’s great to sit in a rose garden. But if the chair collapses and you fall into the rose bush, you’re going to get stuck with a lot of thorns.

On bookazines: As far as bookazines go, they exist because the newsstand market does not work anymore. It doesn’t work very well for mass merchandise titles and it doesn’t work so great for specialty and niche titles.

On whether the newsstands will continue to exist: So long as Barnes & Noble exists,  we will have large-scale magazine racks.

On what he misses most: As far as the newsstand industry goes, the newsstand industry conferences that we used to have, it was nice to see people. The one-on-one meetings were  worthwhile.

And now for the lightly edited conversation with Joe Berger, Magazine Marketing Consultant:

Samir Husni: So you have been in this business since, what, the 80s?

Joe Berger: Since June of 1982. I graduated from college. I had a job offer from a small, actually the smallest national distributor at the time, a company called Capital Distributing. Capital was    owned by a publishing house called Charlton Press.

They published magazines, comics, and books. Most everything they had were the number two, three or four in their category. And they had offered me a job post-graduation on the terms that I got out to Chicago in early June for training.

And if you recall, back then, there was a pretty bad recession going on. So, I was happy to have a job offer. And that’s when it all kind of began for me.

Samir Husni: That’s great. And in those 40 plus years, I’m sure you’ve seen a few things. Can you name three major things that you think have changed?

Joe Berger: I can come up with nine divided into three different areas, all things that I’m involved in currently. Starting in newsstand distribution, three big things happened there.

The first is you had the consolidation of magazine publishers through the leveraged buyouts of the 80s and 90s, carrying through to the private equity purchases in this century. You also had the consolidation of the wholesaler side of the business. That was due, in many cases, to the owners fear of being charged by the FTC with collusion. Remember, the business came into being because of the FTC breaking up the old American News monopoly in the 1950’s. Many of the businesses were family owned and on their second, third, or fourth generation, and the new generations just didn’t want to have anything to do with all the changes the retailers wanted. And then the last thing that happened was the consolidation and collapse of national distributors.

When I got in the business in 82, there were probably about 11 national magazine distributors. Over time they were winnowed down till now, in 2024, we have one.

The next set of changes came in subscription marketing. The advent of auto renew is a pretty big deal for both print and digital publishers. It can make life both a blessing and a curse for publishers. The advent of email marketing is a big deal as well. And lastly, the fact that the post office has gone from kind of a pain in the neck to a giant pain in the neck, culminating in the difficulties we’ve seen arise even in the past six months.

Finally, in the magazine houses themselves consolidation has also been a really big deal. A number of very large magazine publishers and an even greater number of medium-sized publishers have just gone away. Secondly, the rise of digital publishers, who are is turning back to print to use as a brand extension. And lastly, the consolidation of major printers who will do magazines has affected everybody.

Samir Husni: Are you seeing the cup as half full or half empty?

Joe Berger: I’m generally an optimistic person. It comes down to what are you willing to deal with? Nostalgia is a very powerful emotion, but it doesn’t really do anything other than give you a desire for the way things were. You can’t go back, and in many cases they weren’t that way to begin with. I’d rather look to the future.

Samir Husni: Let me put you on the spot. If somebody today says, Joe, I want to start a new magazine, do you say like, get out of here? Or do you say, oh, come on and let me give you some advice?

Joe Berger: It would depend. I have said, go away. I give anybody who contacts me an hour or two of my time for free. And then after that, if they’re serious, we start the clock.

The advice that I give to everybody is, let’s look at your business plan, but just as important, maybe even more so, read your contracts and understand them. And for the love of God, don’t take them to your cousin Gerald, who does real estate on the side, because he’s not going to be able to understand these things and point you in the right direction.

About two years ago, I had a guy come to me. He had a really cool-looking alternative art magazine. I liked it a lot. And I liked him, but it became readily apparent that this guy didn’t have much money. And the contract that he was under with a very small distributor was not going to do him any good. He was never going to see any money.

There was really nothing that could be done for him unless he was willing to blow his rent money for the next few years. So I told him: here’s a couple things you might try to do and good luck. On the other hand, I’ve had people come to me who have a decent amount of money in the bank ready to invest in this. And if they have a halfway decent business plan I’ll work with them.  

Money is a stumbling block, even for somebody who just wants to do something small, 5,000 copies, because press runs at that price are very pricey per copy. And then, how are you going to get them out to your audience?

Samir Husni: You think that’s the reason people go digital?

Joe Berger: I think so, sure, because there’s less cost involved. And theoretically, you can get to your audience quicker.

At the end of the day, I’m inclined to agree with you that if it’s just a website with a bunch of news articles, that’s not a magazine, that’s a website with news articles. The reality is that all these different things over the years were supposed to save magazines: tablets, pivot to video, pivot to subscriptions. Now, we’re pivoting to AI. So far, none of it has actually done very much except for the very largest publishers that still have a bankroll that they can afford to lose.

Samir Husni: You’ve worked with some big publishers, and continue to consult with some major publishers. Has it been a walk in the rose garden through those years? Or have you had to pick a lot of thorns?

Joe Berger: Well, Samir, I look at it this way. Roses are pretty, right? They smell nice. They’re nice to look at. It’s great to sit in a rose garden. But if the chair collapses and you fall into the rose bush, you’re going to get stuck with a lot of thorns. Magazines aren’t easy. They’re not an easy thing to love. They’re not an easy thing to get into.

And honestly, as I’ve discovered, they’re not an easy thing to get out of. I have a really weird skill set. I’ve had many employers, potential employers, kind of look at me and go, I don’t know what to do with you. You’re an interesting guy and you seem nice, but I can’t fit you into that. So that’s at least been my experience.

Samir Husni: No, it’s not. Magazines aren’t easy. That’s for sure.

Joe Berger: On the other hand, to get back to them looking nice and smelling pretty, that’s very true. There’s been a lot of things about being in this business that I’ve really enjoyed. And there’s also things in this business at times that wake me up at two in the morning and keep me up until the sun comes out.

Samir Husni: Tell me, as you look at the field of magazines today, this is one thing you didn’t mention in terms of the changes that are taking place. We’ve seen a huge drop in the number of new magazines coming into the marketplace. I mean, the height of almost 500, 700 magazines back in the 80s and 90s to less than a hundred in the last two or three years.

But the market has exploded with bookazines. What’s your thoughts about this bookazine phenomenon? Are they magazines?

Joe Berger: Funny that you asked that question because in my newsletter on Tuesday, I’ll answer that question. But I’ll premiere it for you and you can tell me what you think about it.

As far as bookazines go, they exist because the newsstand market does not work anymore. It doesn’t work very well for mass merchandise titles and it doesn’t work so great for specialty and niche titles. Bookazines exist because the traditional newsstand market collapsed along with the titles that supported and made the newsstand distribution system exist in the first place. TV Guide, Cosmo, People, the women’s general service titles at checkout, adult publications, which was one of the big legs of a traditional magazine wholesaler’s profit center. All of that’s gone and nothing came that could take its place.

In the 90s and the early aughts, the industry was held up and supported to some degree because there was a decent number of medium-sized publications that still made the market possible. Titles like ones that I worked with, Computer Shopper, Low Rider, those types of publications. And that was a big part of what made it work. When that stopped working, it cleared the path for bookazines.

The only people who can really do bookazines effectively and with enough volume to make it worthwhile though still are very, very large publishers. So are they magazines? Again, if you go to the fact that a magazine is something that’s metered, that has frequency and that sort of thing, no. They’re basically annuals. They’re special interest publications. Back in the day when I worked at Outside, we had an Outside annual, with a different BiPAD and UPC code from Outside magazine.

Bookazines are using what’s left of the newsstand distribution business. There’s nothing wrong with them.  They’re something that at the moment is continuing an industry and making it possible for the industry to exist in some form. If you took bookazines away from what’s left of the newsstand marketplace, the market would shrink probably another 50 to 60 percent.

Samir Husni: Do you think we will see the day that there will be no newsstands in this country?

Joe Berger: No. Just like will we see a day when there’s going to be no record stores? There are still record stores. There’s not very many of them, but they’re still here.

Barnes & Noble, so long as Barnes & Noble exists,  we will have large-scale magazine racks. Now, we are seeing in their new stores, that are smaller than their old full-service stores, that the rack is about half the size of what it used to be, which means they can carry fewer titles. So we might see something like that happen.

And we obviously see in mainstream stores, Walgreens, Walmart, CVS, that the mainline rack has shrunk. In many cases, some stores I used to haunt on a pretty regular basis, they’ve gone from 12 running feet down to two. Sometimes you see checkouts, sometimes you see the checkouts pulled out.

I don’t think we’ll see the newsstand go away, but I think the newsstand will continue to shrink. And the other side of that equation, though, Samir, and I think this is good, is that we will see a lot of publishers who still want to sell their magazines via retail find other markets and places to sell them, if they’re clever enough.

Samir Husni: Can you give me an example of those other places?

Joe Berger: Sure. Go to a magazine like Kinfolk, for example, and look at their stockist list, and they’re in stores that have nothing to do with traditional newsstand distribution.

Samir Husni: Do you consult with Kinfolk?  

Joe Berger: I do not, but there’s a lot of indie magazines that I track. You might find them in clothing stores, they can be in record stores, they can be in all kinds of different alternative outlets, generally not mainstream retail. So long as some of that exists, there’s hope out there.

Samir Husni: Tell me, if you reflect back on those 40 years, what was the most pleasant moment, pleasant surprise, like, wow, I’ve made it.

Joe Berger: I don’t know if I’ve ever actually had that feeling.

Samir Husni: The opposite of that, what was the most challenging moment? You said, why am I doing this?

Joe Berger: That’s an easy one. First, let me answer your first question. In 1995, when the industry started to consolidate, it became very apparent that the industry as I knew it wasn’t going to exist anymore. Things were chaotic for several years, and when the dust began to settle, I realized that if I could survive that I could survive anything. Around 2002 I worked out a deal with the Athlon Sports Company, to bring my consulting practice in house with them and join with a colleague of mine, who I knew quite well and respected highly, and spent a number of years working with him, and with a gentleman who ran their newsstand department, and I really enjoyed that.

Maybe that’s when I thought I had made it?

In 2009, when the whole economy pretty much collapsed, Athlon exited our agreement and I was back on my own. They tried to do it with some dignity and respect, which were the words they used. But honestly, the feeling of betrayal that I felt at that time was very, very intense.

That was a pretty dark moment. Over the next decade we had Source Interlink collapse, we had a couple of other fairly large specialty wholesalers collapse, we had Kable go out of business, Curtis go out of business, all of that. It became apparent to me that I needed to change my focus and add some skill sets, which is what I’ve done since then.

So now, I’d say I feel more like a seasoned veteran. A survivor. And I still work with some very good people. That’s a nice feeling.

Samir Husni: What do you miss most? I mean, do you miss the face-to-face meetings that you used to do visiting the wholesaler? Do you miss the conferences, the conventions that are all gone?

Joe Berger: Yeah. As far as the newsstand industry goes, the newsstand industry conferences that we used to have, it was nice to see people. The one-on-one meetings were  worthwhile.

The thing I enjoyed most about the newsstand side of the business were the people. There were a lot of characters in the business, and some really, really good people. Some of them are now doing other things. Many of them have passed away. And that’s a shame. A lot of deep knowledge about how to do things has been lost over the years.

On the other hand, I mean, I still have a lot of face-to-face meetings like this, like you and I are having right now. And again, I’m doing other things as well. And so, I get together with those people and have meetings with them.

And I try to keep as many scheduled meetings with clients as I can.

Samir Husni: Before I ask my typical last two questions, is there anything I failed to ask you that you’d like to ask and answer?

Joe Berger: Good lord, I don’t know. I guess it’s, if I have any real regret or sadness about the magazine industry here in the States, it would be the fact that we don’t really have any good organizations right now. A lot of it, so much of it has sort of gone off into very niche directions.

There is the Niche Conference, there’s CRMA, there’s IRMA, but none of them are really nationally oriented. Companies like Mequoda have some meetings. There’s a subscription e-commerce service bureau company here in Chicago that has meetings for their clients. But there isn’t a really large-scale organization. And I think that’s a shame. I see it as something that’s hurting this business.

You have FIPP and Distripress in Europe.  I love what the International Magazine Conference has created.  Many good things could come out of that organization. I would love it if there was some way we could get their footprint here, stateside, bigger, so we could start doing IMC meetings here. Maybe at some point that’ll happen.

Samir Husni: If I come to visit you one day unannounced, what do I find you doing? Packing boxes these days?

Joe Berger: In the next two weeks, for sure. And then probably the two weeks after that, you’d see us unpacking boxes. But on a typical night, if Samir dropped in, you’d probably find me walking the foster dog, getting her ready for her evening. Then we’d be cooking some dinner, and then we’d have some dinner. And then we might play some games or read. At some point, we might all wind up on the couch, watching a little bit of TV. And then the dog would get her last walk of the night, and that would be that. Which I think is pretty much what a lot of people do.

Samir Husni: What keeps you up at night? I know you said sometimes you wake up at two in the morning until the sun comes up.

Joe Berger: Right now, the thing that will be waking me up at night and keeping me up for an hour or two would just simply be going through the list of everything we need to do as we prepare for this move to a new home and a new way of living.

But if you press me as far as magazine-related things, I guess  it would be the usual list of things that need to be done: Run the gap list, compare e-commerce results, look at a newsstand trial galley, edit the newsletter.  Do I have the headspace for all of this?

As far as the rest of it goes, you can’t really worry too much about what’s going to happen in the future because no matter how prepared you are, you never know exactly what’s going to happen.

Thank you, Samir. I appreciate the opportunity. We’ll talk to you soon.

Samir Husni: Thank you.

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A Pioneer In The Field Of Single Copy Distribution, Linda Ruth, President, PSCS Inc., Tells Samir “Mr. Magazine™” Husni: “We’ve Got To Be Doing What’s Best For Every Member In This Business.”

April 12, 2024

A pioneer in the field of single copy distribution, Linda Ruth, president of PSCS Inc., has been one of a very few women working in the newsstands’ distribution channel of the magazine business.  She started in the 1980s when the single copy industry was comprised of at least eight major national distributors and almost 400 wholesalers and too many to count retailers.  Things have changed, and they changed a lot, to say the least.

I had the opportunity to chat with Linda about the many changes taking place in an important sector of the magazine industry, a sector that is rarely talked about, and we went down through memory lane, the present, and of course the future.  What is going on now, and what to expect in the future.  The role of print and bookazines in a digital world and the advice she gives to newcomers to the magazine world.

A very frank and down to earth discussion with a woman who has seen it all and is still at it, with the same spirit and passion she had when she first started.   At no loss of words, she tells you the status of the industry as it is without any sugar coating and she is quick to caution you that, “We’re in a situation now where we’re all on the same ship, all the distribution channel partners, and we don’t want it to sink, but we’ve really got to work together to keep that ship afloat. We can’t be fighting over the lifeboats.”

So please enjoy my conversation with Linda Ruth, president, PSCS Inc.  But first the soundbites…

On a major change in the single copy distribution business: When I got started, there were plenty of women in publishing, in editorial and even in subscription circulation, but very few in newsstand sales in magazines. That’s one thing that has changed to some extent.

On another major change in the distribution channel: We’re down to a small handful of companies, with one large company, Accelerate 360, dominating national distribution; wholesaling; data; retailer racking; and even have their own not-insubstantial publishing arm.

On a third major change in the distribution business:  Publishers used to have a lot more power in the distribution business. They could negotiate discounts; they could pick and choose what retailers got the display allowance. Now they feel powerless.

On the status of single copy sales today: We’re in a situation now where we’re all on the same ship, all the distribution channel partners, and we don’t want it to sink, but we’ve really got to work together to keep that ship afloat. We can’t be fighting over the lifeboats.

On new magazines arriving to the marketplace: Some of the most successful ones have gotten a good online start before they came to print, they started an online community, and they developed a really great level of interest in what they had to say.

On magazine categories that are doing well: The craft space is still doing well, and the mindfulness space. I have a new title in the architecture space, and it’s taking a little bit of a quirky, different angle on it, and I’m really optimistic about it.

On the current bookazine scene: It’s great. You get these publications with fewer issues, higher quality, higher price points. The reader gets something of real value and they’re paying for what they get. The publisher sells at higher efficiencies and is able to monetize circulation.

On young people working in this industry: As long as this business is seen as declining, we’re not going to attract a lot of young people to it. I would like to see that change.

On the power of print in a digital age: I mentioned the print publishers who’ve come to me from digital. And of course you have publishers that start in print and then migrate partially or totally to digital. That’s not always a complete disaster, but sometimes a publisher is not expecting the loss of authority that can come from that change.

And now for the lightly edited conversation with Linda Ruth, president, PSCS Inc:

Samir Husni: Hello, Linda, and thank you for chatting with me. We’ve known each other for years. There’s a lot of talk in the industry about magazines and the future of magazines, but very few talk about magazine distribution, whether on the subscription side or the newsstand. So my question to you, you’ve been in this business on the circulation side for many years.

Linda Ruth: That’s right, I got started in the 1980s working for BYTE, a McGraw Hill magazine, in Peterborough, New Hampshire.

Samir Husni: Over those years, what do you see as the major changes? ‘

Linda Ruth: When I got started, there were plenty of women in publishing, in editorial and even in subscription circulation, but very few in newsstand sales in magazines. That’s one thing that has changed to some extent.

Back then, there were roughly 400 wholesalers. Most of those wholesalers or even most of them were family-owned. Their companies were passed down from generation to generation.

They used to have conventions several times a year. And I remember talking to one of the women at a convention one evening, and she was expressing what it was like to be part of a wholesaler family. “We’re a group,” she told me, “a special group of people who have been involved with magazines as part of a family tradition. And in some ways it feels like we’re royalty.”

Of course that is very much changed. The independent retailers are mostly gone, the chain stores have taken over, and the wholesalers have vanished. We’re down to a small handful of companies, with one large company, Accelerate 360, dominating national distribution; wholesaling; data; retailer racking; and even have their own not-insubstantial publishing arm. This was a road down which we began marching decades ago, and it may have been unavoidable, but it leaves publishers in a place where they have no choices. Distribution costs rise and they don’t have any recourse. A publisher recently said to me, “I trust the people who are working there on our behalf, but as for their owners, the big money interests, it feels like they’re not working with us to keep us all in business. They’re just picking over the carcass of the newsstand industry.”

Samir Husni: So do you think the wholesalers changed from royalty to beggars?

Linda Ruth: Not beggars, because the power resides with them. That’s a third big change: publishers used to have a lot more power in the distribution business. They could negotiate discounts; they could pick and choose what retailers got the display allowance. Now they feel powerless. Every year they are being asked for more in terms of more fees, more discounts, more commissions; even promotions are being set up and billed back to them without their say-so. And while publishers in the past had money to burn (another change we could discuss—the parties alone back then!), many publishers today are running on a very tight margin. There isn’t a lot to play with, and every successive change makes them feel like they are moving closer to the brink of doom.

Samir Husni: What do you think can be done about that?

Linda Ruth: We’re in a situation now where we’re all on the same ship, all the distribution channel partners, and we don’t want it to sink, but we’ve really got to work together to keep that ship afloat. We can’t be fighting over the lifeboats. We’ve got to be doing what’s best for every member in this business. We have a lot of conversations about what the distributors need to stay in business; and from a publisher’s perspective it’s important to keep them in business. But it would be good to also ask the publisher, hey, what can we do to help you stay in business? We know that you’re creating the product, you’re paying your editors, you’re paying your printers, your shippers. How can we help keep you in business? And once those questions are asked, maybe we can find some answers that don’t endanger the entire supply chain.

Samir Husni: I agree, that’s one of the important things that we have to keep in mind. What about somebody who wants to start a new magazine today, and they come to you and said, Linda, I need your help. What would you tell them? Forget about it?

Linda Ruth: Not at all. Every year I have a few publishers who come to me and say, I want to start a print magazine. And some of them survive, and some thrive. I have a couple of really promising ones right now that I’m very excited about. I work with them to minimize the risk at the same time we’re developing a print audience.

Some of the most successful ones have gotten a good online start before they came to print, they started an online community, and they developed a really great level of interest in what they had to say. They’ll have a strong website, a strong list, good social media presence. They know they have a message that people want to hear. The messages tend to be fairly vertical nowadays, and that’s a good thing.

So I help them get a start in the bookstores and any appropriate specialty outlets.

That reduces their risk, because publishers nowadays are coming with very high quality publications, ones that cost a lot to put together in print, and they don’t want to blow out a couple of hundred thousand copies and take the risk that they won’t sell. Years ago you got a nice sales pop just for launching a magazine; the first issue would be higher than the subsequent two or three, and then you could build back to that launch level. That doesn’t happen anymore. You’ve got to get in there, find your space, find your category, and then build more organically. Where there is sufficient interest, there will always be room to grow.

Samir Husni: You mentioned you’re seeing more vertical new magazines, like they have to be in a vertical space. Is there any specific space you are seeing more than the others?

Linda Ruth: The craft space is still doing well, and the mindfulness space. I have a new title in the architecture space, and it’s taking a little bit of a quirky, different angle on it, and I’m really optimistic about it. And I have a couple of thought leader magazines. Historically, opinion hasn’t been the easiest category. But that’s changing a bit. There’s so much noise in the online communication channels, so much misinformation, disinformation, AI, that people are looking for more fact-based, reasoned views and opinions.

Samir Husni: You mentioned crafts, and you’ve represented some of the largest craft publishers, like Stampington, and you also represent the Old Farmer’s Almanac and their publications; so you work across a variety of categories. With all these existing clients, I mean, have your journeys with them been a walk in a rose garden?

Linda Ruth: Not always a walk in the rose garden, but for the most part, it’s been really satisfying. Working on a magazine, I won’t say it’s like raising a kid, because it’s not. But it has this element that you’re really putting something of yourself into it, and you’re creating something and growing something. You’re working with some of the most creative people there are, who want to reach out to like-minded readers, who take great pride in what they’re doing. Who are creating whole worlds for themselves and their readers. Who are, especially in today’s climate, very brave. It’s a privilege.

Samir Husni: You mentioned creating new worlds, and we have a world of bookazines that are out there. What is this doing to the magazine category?

Linda Ruth: It’s great. You get these publications with fewer issues, higher quality, higher price points. The reader gets something of real value and they’re paying for what they get. The publisher sells at higher efficiencies and is able to monetize circulation.

Samir Husni: And what do you think about the power of print in this digital age?

Linda Ruth: I mentioned the print publishers who’ve come to me from digital. And of course you have publishers that start in print and then migrate partially or totally to digital. That’s not always a complete disaster, but sometimes a publisher is not expecting the loss of authority that can come from that change. The loss of advertisers, the greater difficulty in getting samples, interviewees, and various kinds of contributions.

Samir Husni: Can you imagine a print magazine wholly made for advertising (MFA) only like what’s happening with Forbes.com?  

Linda Ruth: Actually, yes. Remember Computer Shopper?

Samir Husni: In your career, 40 plus years, can you name a particularly challenging time; and can you name a special moment or a pleasant surprise?

Linda Ruth: I can, and the two go hand in hand. In the 1990s, I was working for a big consultant and we were building a company together and he fired me. It felt like a huge betrayal. I didn’t know what to do, and I had always heard that after you’ve been fired, you were poison in this business and no one would have anything to do with you.

And I started getting calls, from client publishers, from wholesalers and national distributors and even a couple of retailers, and they said, Linda, we don’t know what happened with you, but you can count on us. One of my publishers told someone, “If Linda wants a job, she can come work for us. And if she wants to be a consultant, we’re going to be her first client.” A distributor hired me for a year’s worth of consulting. And a wholesaler group asked me to continue managing their retail program.

It was a wonderful, uplifting experience for me to have such an outpouring of support from all corners of the industry. It made me feel like this industry was home to me. And some of those people are gone now, but a lot of them are still here, and I have so much appreciation for them to this day.

Samir Husni: Is there a question I didn’t ask you and you’re dying to ask yourself and answer it?

Linda Ruth: I think the question would be, where is the next generation in this industry? Where is the next generation of people in magazine distribution, magazine sales and distribution? One of the reasons that I know so many people in this industry is we grew up in the industry together. Now they’re in charge of things. They’re running the national distributor and in high level positions at the wholesaler and at the retail chains. I do have younger people in their thirties who work in my office. But I am not seeing people in their generation for them to work with and talk to and learn side by side with. As long as this business is seen as declining, we’re not going to attract a lot of young people to it. I would like to see that change.

Samir Husni: I don’t want to take a lot of your time, but my typical last two questions is, if I come uninvited one evening to your house without a notice, what would I catch you doing? Reading a book, watching TV, cooking?

Linda Ruth: All of the above, or maybe playing a video game, up until about nine o’clock. I like to front load my days, so although you are always welcome, you don’t want to show up too late, Samir.  

Samir Husni: And what keeps Linda up at night these days?

Linda Ruth: Not much–I sleep really well.  

Well, I really appreciate you taking the time and. I’m so pleased that I got this opportunity. It’s always great to spend a little time with you, Samir.

Samir Husni: Thank you.

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Using Print To Establish A Multi-Platform Lifestyle Media Brand  With NEW YOU At Its Center.  The Mr. Magazine™ Interview With Vanessa Walker, President, NEW YOU Media.

April 4, 2024

“The name NEW YOU will stand for health and wellness, will stand for beauty, will stand for a name that you could trust and you can inspire. You’re aspiring to be a NEW YOU.” Vanessa Walker

Vanessa Walker may not be a household media name.  However, after celebrating her ninth NEW YOU Awards last week, Ms. Walker has turned to be a truly media power person to contend with.  She did not come from a media background, but from a consumer packaged goods background, mainly the beverage brands LaCroix and Celsius.  She came to NEW YOU in 2020, originally a monthly magazine , “and has turned it into a 360 lifestyle brand – launching products, a conference, an awards platform and most recently launched their latest venture a content production studio.”

All of this in the span of a little more than three years.  Her plans don’t stop there.  She wants folks to know that NEW YOU is for the “timeless, ageless, quality for classy, educated people who are in the know,” and she is doing her best to deliver on that promise.

From seeking celebrities who are timeless and ageless, the likes of Christy Brinkley and others, to adorn the covers of the new NEW YOU, to adding the tag line “The Voice of Health and Beauty” to the name of the magazine, she uses her experience in the beverage industry and her marketing career to use at NEW YOU, and it shows.

Please enjoy this fun conversation with Vanessa Walker, president, NEW YOU media.  But first for the soundbites….

On NEW YOU magazine future: The future of the magazine, the magazine is the crowning jewel. The magazine is the creme de la creme. If we offer you a cover of a magazine, it’s because we want to have you featured, but we also want to use you to brand ourselves in the eye of the beholder.

On putting Christy Brinkley on the cover: We put a 70-year-old on the cover.  Why? Because she’s ageless, she’s timeless, and she’s relevant to everyone. She’s also classy. And so, when we talk about NEW YOU, we want a timeless classic beauty.

On her role as president of NEW YOU: It’s been a time of repositioning. It’s been a time of rebranding.  It’s been a time of fun. I mean, this is our ninth awards, third in-person and the awards have gotten larger and larger. I’m very excited for this year’s NEW YOU awards.

On being more than a magazine: This is a unique company in that they have a junction of media and they have a supplement line so we have the backbone of two uniquely separate, yet adjacent in some way or complementary, I would say, companies.

On NEW YOU audience: That’s really what our positioning is, timeless, ageless, quality for classy, educated people who are in the know.

On NEW YOU 360: Now, the good news is that we can take the printed publication, support it with our website and support it with our social to ensure that we have the story part too…

Really making that magazine come to life with a 360, not acting like it’s a standalone, it’s out there, it’s irrelevant to our website and social, they all have to be intertwined.

And now for my lightly edited conversation with Vanessa Walker, president, NEW YOU:

Samir Husni:  How  does it feel moving from a beverage company to a media company?

Vanessa Walker: You know, that’s a great question, because they’re so different. The volume is much higher in beverage. It’s much faster paced. It’s a much broader, larger operation.

So, I feel like I have picked up a lot of free time, to be honest, time to think. And I guess in media, with journalism, or stories, or covers, or any of that, you need time to think and be creative. So, this is a very different way.

I loved the aspect of branding, and marketing, and positioning within those beverage companies and innovation. I’m going to bring a little bit of that over here to NEW YOU, with a line of products and brands that NEW YOU will also have. So, we’re going to expand the name of the franchise.

It feels different. It feels good. It feels creative.

Samir Husni:  Some say that journalism is becoming branding and marketing. So, do you feel that you fell in the right spot?

Vanessa Walker: I do. Absolutely. Marketing is storytelling. You know, what is this? It’s a liquid in a bottle, or a can. And why does this person need it? You have to inspire someone.

It has to taste great. Sure. But many things taste great.

So, you’re really competing with huge, you know, juggernaut, Goliath companies out there that also have great tasting items. Why does this person need your item? You have to story tell, inspire them. They have to feel smarter, encouraged, nutritious.

I think of a person, a feature, a topic, a brand, it’s all closely woven.

Samir Husni:  Tell me about your goals for NEW YOU? I know you’re doing events, you reduced the frequency of the magazine. Tell me briefly if you and I are having this conversation a year from now, what you would have accomplished at NEW YOU?

Vanessa Walker: We’d like to make it a multimedia broad spectrum. So, the name NEW YOU will stand for health and wellness, will stand for beauty, will stand for a name that you could trust and you can inspire. You’re aspiring to be a NEW YOU.  How do I make myself a NEW YOU? I’m evolving, I’m learning. And so, we’re going to use all of our corporate assets.

NEW YOU is owned by Great HealthWorks.  Great HealthWorks is a D2C fully vertically integrated machine. It’s a supplement company at the heart and the core, we make and manufacture. We bottle here, we pick, pack and ship.

So, through a full warehouse, we actually create our own media through the NEW YOU Media Group. So, we film all of our own infomercials, including the scripting, pre-production, production, and post-production. And then we air, we buy our own media.

We traffic the television shows. So, we already have at the core of our corporate, kind of at a juncture of the supplement company, a pet company that we now purchased in July. And then NEW YOU, we already had beyond a magazine, we have an entire television production department in our midst.  We branded it the NEW YOU Studio. We can film for ourselves and we can film for third parties. If we have a NEW YOU event, the NEW YOU Beauty Awards, why don’t we go ahead and offer those finalists, those winners and those companies or sponsors that we’re meeting through that engagement to come to our studio and film content there? Also, if they have a brand, we may acquire it.

We could put it in through our DTC engine, we could manufacture it, we could fulfill it. And why don’t we have our own line of brands under the name NEW YOU and supplements, advertise those, bring them to the events, use kind of this community that we’re building of interaction through social and the live events, the finalists and winners, to sell products and do it in a 360 multimedia way.

The future of the magazine, the magazine is the crowning jewel. The magazine is the creme de la creme. If we offer you a cover of a magazine, it’s because we want to have you featured, but we also want to use you to brand ourselves in the eye of the beholder. So, we’re using those magazines as branding touch points, as we change as an entity, that magazine really confirms who we are at that time as we’re evolving.

Samir Husni: You’re used to the touchy-feely. I mean, you have to touch the drink, you have to touch the… So, what role the printed magazine? You said it’s the crown jewel, but I mean, what role is it playing or it plays in building that multimedia empire?

Vanessa Walker: So, actually, Christy Brinkley was a magazine cover for us in December. We’ve gone to a new cleaner look.

It looks a bit more Chanel in our branding. It’s black and white, or the reverse of that white with the black, that square edge.

What we’re doing is we’re setting ourselves apart. We’re not a Hot Topic. We’re not a weekly mag.  We’re not an influencer of the day. Christie made a career of being in charge of herself from top to bottom. Yes, she’s beautiful, but what it takes to be there in her seventies is another story.

We want to feature that because we know that beauty is a journey and its beauty and wellness combined. So, we’re kind of telling you who we are, what we’re about, who are we featuring. We put a 70-year-old on the cover.  Why? Because she’s ageless, she’s timeless, and she’s relevant to everyone. She’s also classy. And so, when we talk about NEW YOU, we want a timeless classic beauty.  Someone who is bringing more to the table than just a flash in the pan good looks.

Samir Husni:  And how would you characterize the first few years you’ve been the president now of the NEW YOU media?

Vanessa Walker: It’s been a time of repositioning. It’s been a time of rebranding.  It’s been a time of fun. I mean, this is our ninth awards, third in-person and the awards have gotten larger and larger. I’m very excited for this year’s NEW YOU awards.

We decided to use the atmosphere. One of the things about NEW YOU, we’re not located in New York. We’re not located in LA. We’re located just north of Miami. Miami is our stomping ground.

We’re having a welcome VIP party the night before the awards in a collaboration with Miami Swim Week – The Shows. Let’s use the assets of Miami. So, here we are at the W South Beach collaborating with Miami Swim Week – The Shows. And we’re going to benefit Make-A-Wish Southern Florida. My personal friend is Flo Rida called me and said, “I would love to perform.”

So a concert by Flo Rida to wrap up the night and that’s just our kickoff party. We’re just getting started. We have designs from Ema Savahl, glow in the dark bathing suit designs coming down the catwalk.

We also have Tony Dovolani from Dancing with the Stars. He’s going to do a little Miami salsa dance with a couple of ladies to kick off the night as we’re paying homage to Make-A-Wish Southern Florida.

The next day, we’re going to have our awards. We’re going to kick the day off with an exhibit hall, which is new for us, but we had such fantastic reception last year with people feeling like they wanted to touch and feel these brands that we’re giving exhibitors opportunity to connect one-on-one with consumers. With consumers and networking individuals there, influencers can take their brands away as samples.

Later we go into an influencer panel where we hear from six people about how they made it in the industry and what making it means to them. And then we’re going to take a big cocktail break, a lot of Instagrammable moments, and finally the awards: 17 awards altogether between brands, influencers, and editors’ choice awards.

Samir Husni:  It sounds like a lot of fun. Since you assumed this job, have you been walking in a rose garden?

Vanessa Walker:  Everything has its challenges and I think we’re going through challenges even this week with the last minute fall outs from the hotels that we’re involved with for these events in Miami. It becomes quite the scene, but we’re having a fantastic time. And we have so many new staff members that we’ve just recently hired in the course of the last year, from email marketing to social media to influencer manager and a digital senior marketing manager.

We’re really building out the infrastructure internally to make the NEW YOU Studio, that content powerhouse that can be beyond the infomercials of the early days of our parent company. And so this will be the first year that most of those people have experienced the NEW YOU awards. They haven’t been with us until now. It’s exciting.

Samir Husni: Do you think you’re setting a plan or a stage for other media companies to follow suit to see what they can do with their print only medium?

Vanessa Walker: It’s tough. This is a unique company in that we have a junction of media so we have the backbone of two uniquely separate, yet adjacent in some way or complementary companies.

.

But if you didn’t have this level of infrastructure, I can’t see that there would be many media companies able to chase us with supplements manufacturing and DTC. The infrastructure that’s been built over 20 years at Great HealthWorks without there being some kind of major merger.

We’ve got three bottling lines here, all the direct-to-consumer, billing, shipping, packing, and everything right here at our warehouse. So it’ll be easy for us to develop a line of complementary supplements once we build out the positioning of the brand.  What does NEW YOU stand for, and then carry that over into line of wellness items. I don’t see other media groups being able to transition that thoroughly through that many different aspects of touching consumers, no.

Samir Husni: So do you think you don’t have any competitors or you do have competitors? Vanessa Walker: I haven’t seen one yet.

Samir Husni: What was the most pleasant moment that surprised you since you became the president?

Vanessa Walker: I think I’m always surprised, when you have a monthly publication which was heavily distributed on the newsstands until 2017 then printed once a quarter and now a biannual, when we call someone, and this is really a testament to Toni Negas, who’s our managing director, and the relationships that she’s amassed over the years, we have very large names coming to the cover. So that means the reputation has maintained itself all of this time, whether we’ve been on shelf every month or we’re taking a break from shelf and we’re doing it on a bi-annual basis.

The name NEW YOU has a tremendous amount of brand equity. And just the fact that we’ve maintained, in a dot-com era where every name seems to be taken, a fabulous name NEW YOU, it has so many meanings and it’s so timeless. And that’s really what our positioning is, timeless, ageless, quality for classy, educated people who are in the know. They’re focusing on their health and their wellness and their beauty. And it’s inside and out. So I think every time that somebody comes to the phone and says, yes, we want to do a cover or calls us and says, we would like to pitch for a cover, I’m delighted and surprised by that.

Samir Husni: And what has been the biggest challenge that you did not expect?

Vanessa Walker: The biggest challenge is probably how fast paced media is today.  I already expected it, but it’s just the challenge for me is keeping up with it. And so what does it mean to be a publication? Because you have a timestamp when you’re a publication, right? We’re leading up to something, we’re coming out with it. But what if we put someone on the cover and then the day before we went with this cover, they were in a car accident, God forbid, or a scandal broke and they’re all over the news and their homes are being raided.

Then what? We look like we’re out of date immediately. Now, the good news is that we can take the printed publication, support it with our website and support it with our social to ensure that we have the story part too. Since our story broke, this occurred.  Really making that magazine come to life with a 360, not acting like it’s a standalone, it’s out there, it’s irrelevant to our website and social, they all have to be intertwined.

We began to do digital covers. When we released Christie Brinkley we shot her for the cover and she was on the print magazine cover. But we also did the behind the scenes video where we shot the cover, her hair was blowing in the wind. And so when you looked at it, you said, this is a video. As you kept watching, we took you into the cover, into the behind the scenes of the photo shoot. We came back out and ended on the cover again. So it was a live cover.

Samir Husni: As I move to ask you my typical final questions, is there anything that I have failed to ask you that you would like to add?

Vanessa Walker: One thing I’d like to add is how proud I am of our notion to go live with the Beauty Awards three years ago.  Since that time, Sephora has created a live event called Sephora. And Allure has created their live event called Allure Live Event. So I think we’ve already hit the nail on the head with something.  My thought is that we don’t have to be everything to everyone. We don’t need total world domination. Those are very large brands.

I’m flattered that our little team in South Florida hit the nail on the head that a Beauty Awards event should be live. And that now in our third year, we have evolved it. I feel like we’re a little bit ahead of the game.  We’ve evolved it now to include awards, panel speakers, and exhibits, networking for VIPs, and just a fun kickoff party the night before in Miami.  We’re going to continue to utilize our location as a destination so that we’re not only branding NEW YOU on the web and just in print, but also branding and establishing it as a multicultural bilingual entity here in the Miami area. We have big Hispanic stars coming.

Elizabeth Gutierrez, who’s one of the foremost Spanish soap opera stars, Tele Novelas. She’s actually kicking off our panel and she’s moderating our panel. We have Alexa Dellanos,  who has 9 million fans as an influencer.  There’s some other very large names, Roxana Garcia, Maggie Jimenez. We’re dominating in the South Florida market because we’re so close to the people. So we’re finding a way to make this a bilingual without really tainting it one way or the other.

Everybody feels like something is for them. And we’re doing it well in both the live event and with our social media strategy.

Samir Husni: My final questions are more on the personal side.  If I come to visit you one evening unannounced, what do I catch you doing? Cooking, reading a magazine, watching TV. What do I catch you doing?

You catch me walking in the door and feeding four dogs and then letting them out the what I call the Kentucky Derby. Because once I open up the patio door into my yard, they take off like a shot.  It’s like somebody blew a gun in the air. My pets are my passion. And so you catch me with the four of them.

And my whole life at home revolves around the four dogs and treats and outside walks and playtime and sitting on the couch with them. I do work at night. I tend to come home, eat and spend about an hour and a half with the dogs. And then I sit back down at my laptop again. It’s a very nasty habit.

And I work for about another hour because I have a lot of alone time then. And I can prepare for the next day.  I leave that laptop so that the next morning when I wake up and I’m letting the dogs back out again, I’m brewing my coffee on my Keurig and I’m sitting back down to catch any last-minute pointers or notes that I want to send out before the day gets going.

So I’m a late riser, but a late nighter. Just my schedule.

Samir Husni: My typical final question is what keeps Vanessa up at night these days?

Vanessa Walker: Oh, boy. Right now, going into the Beauty Awards, it’s the logistics with the hotel.  So pulling this event off is keeping me up at night in the near term. On the longer term coming, looking at how the roles will evolve according to the skill set of the team members here and really setting those goals down with them so they understand 12 months from now exactly what we see the NEW YOU Studio becoming, because we will be open for business within the next 12 months.

It’s already fully functional, but we’re undergoing renovations and branding. Our product line will be enhanced. And I’m sure our awards next year will be way over the top, even bigger than it is this year.

Samir Husni:  Thank you.

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Shirley Halperin, Editor In Chief, Los Angeles Magazine, Shines A Bright Light On The Second Largest City In The U.S.A.  The Mr. Magazine™ Interview

March 28, 2024

“I think there is a place for a curated service, a lifestyle, entertainment, culture, food magazine. It’s not like we’re trying to rewrite the rulebook. We’re just trying to do a really good magazine, which I think after working in media for so long, I’ve really learned how to do.” Shirley Halperin

To say Shirley Halperin, the new editor in chief of Los Angeles magazine , is passionate about magazines, would be an understatement.  Halperin launched her own fanzine as a teen and became an intern at High Times magazine before moving to US Weekly to work under celebrated editor Janice Min, whom she credits with nourishing her editorial skills.

An immigrant who spoke no English when she first arrived in the United States from Israel is today a master of the English language and a skilled and talented editor.  Over the last three decades she practiced her editing skills in a host of consumer and trade publications.  She moved to Los Angeles approximately twenty years ago and the first thing she did was subscribe to Los Angeles magazine.  She thought that was the best vehicle for her to navigate the city.  That familiarity with the magazine became her guiding light as she assumed the leadership position at the magazine and as she carries the new torch to help shed a celebratory light on the city through the pages of the magazine.

“Let’s look at the magazine with a tourist’s eyes. Look at this beautiful city that we live in that has so many different climates and so many different places you can go, and such a multicultural makeup,“ she told me in a fun engaging conversation we had last week.  She added, “The food scene has really been elevated and fashion has been elevated and it’s become the destination for cannabis tourism — all of these things that have happened in the last 10 to 15 years deserved more shine in the pages of the magazine.”

Judging by the few issues she’s edited so far, her statement above rings very true.  Just look at some of the cover stories below and take a look at the current April cover that will hit the newsstands shortly.  As Shirley told me, “ I am bringing the art of magazine making to the magazine.”  Indeed she is.

Enjoy my conversation with Shirley Halperin, editor in chief of Los Angeles magazine.  But first for the sound bites:

On her vision for the magazine: Let’s bring the ooh-la-la back to LA magazine. 

On changing the magazine culture: When I came in, the first thing I wanted to do was just cheer up the place.  It was a little bit of a downer… The covers were like about fires, mudslides and is the apocalypse coming?  Is California going to fall off into the ocean?

On the role of a city magazine: I always like to say we curate your free time. There is a place for a curated service, a lifestyle, entertainment, culture, food magazine. It’s not like we’re trying to rewrite the rulebook. We’re just trying to do a  really good magazine.

On the magazine readership: I think our readership is older.  They came up with magazines.  They remember Los Angeles magazine. This has had a lot of celebrities and politicians and sports stars. And it has made its impact locally.

On the role of AI creating content: In terms of delivering the content that we deliver, it is high quality content.  And it’s using these years and years of all of our editors experience into putting together a really high quality editorial product. I just don’t think of AI as editorial.

On her most pleasant surprise since assuming the job: Learning the diplomacy of working in a team, keeping the peace, keeping people happy, making sure you have a business plan and a vision.

On her biggest challenge: The business side… It’s really about finding the advertisers, finding the companies that you can grow with.

On adapting to a digital world: It took a while for the print world, the old guard to come around to digital. And now we’re expected to be experts in digital… I would say I’m an expert at making a print magazine. Absolutely. But am I an expert in digital? I’m still learning.

On the separation between church and state: I definitely think the wall has been grayed a little bit even at very mass market magazines.  Major national publications by big publishers are doing a lot of advertorial and sponsored content.  I understand why they’re doing it. It is a must for the business.

On AI and Sora and truth and misinformation:  What we bring to our readers is authenticity.  We vet our articles.   All of the sources are fact checked.  They go through many eyeballs. That’s something that AI doesn’t do. It’s like how do you know what’s real? 

On bridging the gap among the magazine readers:  The magazine readership is very wealthy and doesn’t always know street culture or where the best tacos are or any of those things. I’m really trying to bridge those worlds.  L.A. can feel like a very vast sprawl. But in a sense, we have a very tight community and we need to bring that sense of community back.  So that’s  the overarching theme.

And now for the lightly edited conversation with Shirley Halperin, editor in chief, Los Angeles magazine:

Samir Husni: Congratulations on being the new editor of Los Angeles magazine, the magazine for the second largest city in the country.

Shirley Halperin: Thank you.

Samir Husni: You have a great responsibility almost one in every four Los Angeles folks read the magazine and the digital site. What’s your goal? What’s your objective of leading such a magazine after your illustrious career in so many other publications from Entertainment Weekly to The Hollywood Reporter to Variety?

Shirley Halperin: Well first of all, what an honor to speak with you. You are the man of magazines and I’ve been following your work for a long time. So thank you.

Samir Husni: Thank you, Shirley.

Shirley Halperin: When I moved to LA from New York in 2005, almost 20 years ago, the first thing I did was subscribe to Los Angeles magazine. I didn’t know anything about my city, I didn’t know where to go, what to eat.  I found the magazine to be an incredible resource, and really made me feel like I had a new home, like I knew what my new home was.  So I was always a very big fan of this magazine.

In terms of my goal for the magazine when I came in, the first thing I wanted to do was just cheer up the place.  It was a little bit of a downer. It had been after COVID, which granted was incredibly challenging, especially for magazines. The LA Magazine covers were about fires, mudslides and is the apocalypse coming?  Is California going to fall off into the ocean?

And after COVID, we all needed to be lifted up. So my vision for the magazine was, let’s bring the ooh-la-la back to LA magazine.  Let’s look at the magazine with a tourist’s eyes. Look at this beautiful city that we live in that has so many different climates and so many different places you can go, and such a multicultural makeup. The food scene has really been elevated and fashion has been elevated and it’s become the destination for cannabis tourism — all of these things that have happened in the last 10 to 15 years deserved more shine in the pages of the magazine. And I know this because I was a subscriber.

I wasn’t looking to leave Variety, but the position became available and the people who bought the magazine I knew well, especially Ben Meiselas, who’s a very interesting media figure. It just felt right. This is the magazine that I loved and I really feel like I could put my touch on it and make it more for all of LA as opposed to one small segment of LA, which was a very wealthy part of LA.

LA is much more than that. So that was my overarching vision, is to look at it with tourist’s eyes. Remember what it is that we love about this city. Highlight the things that this city has really excelled in, especially in the last five to 10 years. And that is mainly food and culture. That was my vision.

Samir Husni: I took a look at your LAmag.com and it feels like you are now more of a daily with a monthly print publication?

Shirley Halperin: Kind of. I think all the magazines have had to adjust to this.  What information do you provide to your readers on a daily basis?  And what is the stuff that you really you put a team on, editors on,  you have it vetted and looked at by several different people.  It’s like two different products.

I don’t see us as a daily news site necessarily, but I see us as a daily site. I feel like we need to connect with our with our community every day.  And what people are talking about. So if one day it’s the graffiti towers, there’s these abandoned buildings in Los Angeles that have been tagged and now people are like, is this an art project? Is this vandalism? That’s very pertinent to everyday life in in LA.  So I’m just trying to find those stories with a very small team.

I started in magazines running my own little magazine, my own little fanzine, and I had a very small team.  So I feel like I went back completely full circle to 1995 when I was starting out.

Samir Husni: As you look to implement your goal for Los Angeles magazine, what do you think is the role of a city magazine in this digital age? What’s the role of a printed city monthly magazine?

Shirley Halperin: Well, it’s highly curated. I always like to say we curate your free time. What are you going to do on the weekend? Where are you going to go eat? Which neighborhoods are you going to visit? Are you thinking of moving? What is this neighborhood like? What is it like by the hills? What’s it like by the ocean? I feel like there’s a place for that because there’s not a lot of print publications left in Los Angeles. We just broke the news that L.A. Weekly was laying off most of its edit staff. The L.A. Times is really in a mess right now. It’s not like we have a lot of competition.

There is Angeleno and there’s a couple of other magazines here. But I don’t think that they provide the sort of service magazine that we do, which is putting our editors on curating your best life in Los Angeles. I joke that I wish the new generation would embrace print magazines the way they embrace vinyl records.  Can you imagine if one day, like all the gen alphas are like, we just want print,  that’s my dream.  I think our readership is older.  They came up with magazines.  They remember Los Angeles magazine. This has had a lot of celebrities and politicians and sports stars. And it has made its impact locally.

So locally, yes, I think there is a place for a curated service, a lifestyle, entertainment, culture, food magazine. It’s not like we’re trying to rewrite the rulebook. We’re just trying to do a really good magazine, which I think after working in media for so long, I’ve really learned how to do.

Samir Husni: What role do AI and Sora play in the making of Los Angeles magazine? What are you doing to ensure that readers continue to put their trust in the magazine content?

Shirley Halperin:  What we bring to our readers is authenticity.  We vet our articles.   All of the sources are fact checked.  They go through many eyeballs. That’s something that AI doesn’t do. It’s like how do you know what’s real?  We want to touch on what’s real. Now, if that means that there’s going to be immersive exhibits you can do in L.A. that use AI, well, that’s fantastic. But in terms of delivering the content that we deliver, it is high quality content.  And it’s using these years and years of all of our editors experience into putting together a really high quality editorial product. I just don’t think of AI as editorial. I love what it can do.

We use it sometimes to try out headlines. It’s very useful, but it does still come down to the editor saying this is the headline that’s going to work best in terms of our readership, the SEO, all of that. I fully expect L.A. to be among the leaders in bringing together innovation in AI.  We’ll see what that does to the news business.  It’s very sort of vague right now.

Samir Husni: What has been the most pleasant surprise since you accepted the job as editor in chief?

Shirley Halperin:  How much amazing food I get to eat. (she laughs).  What has been surprising? Learning the diplomacy of working in a team, keeping the peace, keeping people happy, making sure you have a business plan and a vision.  And I’m surprised that myself, having been a number two and a number three for a long time, that I was able to take all of those  skills that I learned from editors that I really look up to, like Janice Min, who I worked with for 12 years, like my friend Lori Majewski, who’s doing a lot of writing for us, and Jeremy Helligar at People.

Those are the people that taught me to edit. And now I’m taking all of those skills and using them. That’s what surprised me is my sort of ability to filter all of that information and all of that knowledge from working in the trades, from working at massive entertainment magazines, from working at Us Weekly, where you had to live and die on the newsstand, taking all of that and putting it into this this project has been fulfilling and surprising. 

Samir Husni: What was the biggest challenge?

Shirley Halperin:  The biggest challenge is the business side. I think back to the days of 1999 and 2000 when there was so much money out there from the dot.com boom and it filtered its way to the print magazines. That is no longer the situation. Now it’s really about finding the advertisers, finding the companies that you can grow with.

There’s a lot of really amazing local companies that start in L.A. whether it’s like food or products they start in Erewhon and Whole Foods and then they make it across the country. We need to build with those brands and with those companies. So the business side has been challenging.

Not everyone knows the media world, the traditional print media world. There’s a lot of a learning curve with our owners, which who have been great and super supportive, but they’re not in the media business. So that’s been challenging.

That’s not to say we should still do it this way, but there is a wisdom to this and the wisdom is X, Y and Z.  I just love magazines. I grew up loving magazines. My dream was to be the editor of Bop magazine, which was a teeny bopper magazine, and I became the editor of that magazine.

I’ve fulfilled a lot of my magazine aspirations. But that doesn’t mean that the love for the media has gone away. It really hasn’t.  I’m just as motivated and ambitious today with magazines. But yeah, the business side is a challenge. Print is a challenge.  Finding a balance for your revenues from events, from digital, your traditional advertising, activations, all of the things that didn’t really exist when I was coming up. Now that’s the bulk of the business.  So it takes a lot of business thinking as opposed to purely editorial.

Samir Husni: Do you believe there is still a wall between church and state or that disappeared to the digital revolution?

Shirley Halperin:  I don’t think it’s purely digital. I definitely think the wall has been grayed a little bit even at very mass market magazines.  Major national publications by big publishers are doing a lot of advertorial and sponsored content.  I understand why they’re doing it. It is a must for the business. It’s revenue and you need it.

When I came to Variety, they had a similar situation. They didn’t have a music section. They brought me in because they saw that there was a music business and they wanted to tap into it.  A lot of that was figuring out where there were business prospects, so what kind of editorial package can I put together that can be sold and turned into an event and a moneymaker?  My first task was we need you to come up with a new music franchise for this magazine.  I said I’d always wanted to do a thing called Hitmakers, which is you take a song and you break apart every person who worked on that song — the songwriter, the producer, of course, the artist, but also the team, the marketing team, the A&R team … Those are the people that actually like get into the grooves of the music.  We did this event. We tried it for the first year.  It went really well. Now it’s in year seven. It’s a giant event, hundreds of people and major advertising goes into that issue.

There’s table sales and there’s sponsorships.  It turned into a moneymaker. But that doesn’t take away from the editorial vision, which is let’s break down these songs and really see who is responsible.  A lot of people take credit for a hit song and say I worked on that. I came up with that. But it actually is like probably a dozen to 20 people that it takes to make a hit song.

That’s an example of something where it’s like, is that line blurred? I don’t know. I see it more as collaborative. What are your goals on the business side? What are my goals on the editorial side? And how can we come together with the understanding that this needs to be profitable? It’s not a purely editorial product.

There is a marketing and an advertising component to it. How can we make it work for us?  I’m always thinking of things where we should call this brand and do this special activation that it always involves print of some sort. So maybe it’s a display outdoors.

Maybe it’s something that folds out in our magazine. But it’s something that you can’t get on the Internet. That is what a magazine provides.

That goes back to like my teeny bopper days where I wanted the biggest poster of Duran Duran that I can buy at my local supermarket for $2.95. And that was the magazine that I bought. So I’m still trying to come at it with that with that idea.

And that’s why I’m like Gen Alpha, please embrace magazines. Let us make beautiful products for you. That’s kind of my philosophy on it.

Samir Husni:  Way back city and regional magazine used to have the best off and the worst off. And then, they stuck to the best off. Do you think city and regional magazines have to focus more on the positive things in town?

Shirley Halperin:   Absolutely. That was one of the things I was thinking about when I took the job is to shine a light on the city.  Yes, we have a lot of problems. There’s a homelessness crisis, and the fentanyl pandemic hasn’t come here, but it will.

There’s social media and there’s kids that are having trouble. They’re all incredibly important. And we do shine a light on them.  But I really just wanted to bring back that positivity.  L.A. is made up of mostly transplants. The reason people move here is because they want the sunshine. They want the quality of life. They want a backyard. They want to have pets.

They want to be able to drive to the to the mountains to ski, and the ocean to swim. So, I just wanted to bring that focus back to that. Just thinking of all the people that moved to L.A. or that live here and don’t really know their city or were holed up for three years during the pandemic and have to rediscover their city.  All of these things were stuff  that I thought of.  There’s a lot of things that I want to do that I still haven’t done. But they all celebrate the city.

I grew up in New Jersey and went to spent my early years in New York.  There were alt weeklies like  the Village Voice, the New York Press,  and all of these publications, free weeklies that were available around the city.  They were a resource. It saddens me that they’re no longer around. But I’m taking the feelings and the connections that those  alt weeklies brought and trying to bring it into L.A. magazine.

It’s a challenge. The magazine readership is of a higher income bracket and doesn’t always know street culture or where the best tacos are. I’m really trying to bridge those worlds.  L.A. can feel like a very vast sprawl. But in a sense, we have a very tight community and we need to bring that sense of community back.  So that’s  the overarching theme.

Samir Husni:  So before I ask you my personal questions, is there anything I did not ask and you would like to add?

Shirley Halperin:  That’s such a good question.  I ask a lot of my interview subjects that same question. It sounds like a really dumb question, but it’s actually important because, like, you know, you’re not a mind reader. And it’s often that last thought that I find ends up giving you something more.

So is there anything you didn’t ask about?

I spent 13 years in the trade world, which is a very different animal from the consumer magazine world.  The print advertising situation is not as dire. They need those Oscar campaigns and Emmy campaigns.  I learned a lot about how this town works, which even though it’s a regional publication, it’s not an entertainment publication. This is an entertainment town. And I really feel you need to know that world coming into a position like this as an EIC at L.A. magazine.

So I would just give a lot of credit, even though these products, The Hollywood Reporter, Billboard and Variety were not newsstand titles. They still were incredibly educational in terms of how you hit the town and you hit a particular industry.  You work to cover it well and work with it well.

I think those skills really came in handy. Again, thanks to Janice (Min) for bringing me on to THR and showing me the way.

Samir Husni:  My two final questions.  If I come to visit you one evening unannounced, what do I catch you doing? Reading a book, watching TV, cooking?

Shirley Halperin:  Probably cooking.  I love to cook.  Another pandemic thing that I picked up, I became obsessed with cooking and quality vegetables and produce.   It’s another reason why I moved to Los Angeles, just for the good produce and the good food.

I would probably be watching bad reality TV. I might be listening to a podcast about some crime that happened forever ago.  Or I might also be watching a documentary about some long lost blues musician. I’m just like a real sponge of knowledge.

We had an event last week. It was our L.A. Woman event honoring Kris Jenner as Woman of the Year.  I didn’t launch it, but rethought it for L.A. magazine. Among the honorees were Elizabeth and Catherine An, two sisters who came from a Vietnamese refugee family and went on to build a food-fusion dynasty here in California via the restaurant Crustacean.

I also emigrated, from Israel, and I didn’t speak English when I got here. So all of my immersion and ESL classes were with refugees who were coming from Vietnam or other parts of Southeast Asia at the same time.

And when I was in college at Rutgers University, I was a history major and studied the Vietnam War, which, of course, taught me a lot about America and our politics.  Then to see these incredibly successful two Vietnamese women, I immediately thought about all of the Vietnam studies that I’d done. You know, so it’s just like the sort of like passion for history that’s still there.

I’m so happy and thankful for it. I think a lot of it is because of my family, being Holocaust survivors and then moving to Israel and then moving to the U.S., It’s like we’re a real immigrant story. And I’m fascinated by other immigrant stories.

Samir Husni:  My last question is what keeps Shirley up at night these days?

Shirley Halperin: I’m always thinking about stories that are like three to four to five months away. Another thing I learned at the trades was the value of a good anniversary, you know, whether it’s like the launch of a major studio or someone’s birth or someone’s death or someone’s legacy.

I’m always thinking about like, oh, it’s 2024. What happened in 1964 that we could mark this year or maybe 84?  Should we be looking at 84? Is it an 80s year right now? These are the things I think about as I’m going to sleep. Isn’t that ridiculous? No,  it’s fun.

It keeps your mind working.

Samir Husni:  Thank you

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Good Journalism, Thoughtful Passion, And A Solid Business Are What “Connect” Gia Miller & Justin Negard “to Northern Westchester.” The Mr. Magazine™ Interview.

March 20, 2024

“It’s a nice feeling, working together. We’re both very creative, and we bounce ideas off of each other really well. When one of us is stuck on something, the other one can really jump in to help that idea form and get it to the right place. It’s been a really nice partnership in that way.” Gia Miller

“We’re telling real stories and we’re putting in quality-level journalism into it. We’re fact checking everything. We’re finding as many experts as we can, so the story is being told correctly. And I think a big point that’s worth touching on is that we don’t do pay to play. Obviously, we have advertisers, and we’re happy to have them. But we don’t allow that to affect our editorial, and people really have noticed that.” Justin Negard

Journalism, quality journalism, passion, thoughtful passion, business, solid business, are the major cornerstones of Connect to Northern Westchester.  Cornerstones that are rapidly disappearing from the worlds of journalism, passion, and business.  Until you meet Gia Miller and Justin Negard, and you see clearly that quality journalism, thoughtful passion, and good solid business thinking are all manifested through the two of them and their magazine that they founded to serve the area of Northern Westchester, New York.

A good read and a better display of visual photography, typography, and illustrations that “connects” you to an area of our country which brings the term local to a national level. 

A job so very well done that I thought I should have a chat with Gia and Justin, mainly for selfish reasons, to show me that good quality journalism is not dead and that there are good story tellers who believe in the value of printed magazines and what they have to offer.

My conversation with Gia Miller, the co-founder, co-publisher and editor-in-chief,  and Justin Negard, co-founder, co-publisher and creative director was as delightful as the magazine itself.  So please enjoy this conversation with two entrepreneurs who still believe in the power of print in a digital age. 

But first for the soundbites:

On why print: (Gia Miller) The problem is when you try to connect digitally, your feed is really curated. You’re only getting news and information about people that you’ve chosen to get news and information about. 

On the early days: (Gia Miller) We originally started as a website towards the beginning of the pandemic. And it was literally just for our small town of Katonah. So, when we ended up deciding that we were going to print a magazine, we went back and forth with the name, and we chose to keep it as Katonah Connect, even though we were mailing to a larger audience than just Katonah, because that name had name recognition.

On their feeling today about the magazine: (Justin Negard) I think everything we’ve done has been kind of a surprise. The very first edition, we had that beautiful feeling that, hey, we put out our first magazine. And that hasn’t gone away yet. We’ve put out our second, our third, and now we’re over a dozen. And each time it’s special. It’s an amazing thing. But we don’t really notice it as we’re going along. We sort of step back, and we think about the fact that this started with a conversation at a coffee shop. And now we are covering so much of our region.

On the business model: (Gia Miller) From a business model perspective, we pay for the publication with advertising. I actually remember in journalism school learning how much money subscriptions suck from your business. So, we decided that we would do direct mail and just directly mail into homes and businesses in our area and support the publication via advertising.

On the most pleasant moment: (Gia Miller) I always say I’m living the dream I never knew I had.

On teamwork: (Justin Negard) I love calling the shots creatively. I’m very lucky that we work so well together because we each stay in our lane and we’re each very good at what we do…And we both have great taste, so it’s easy.

On keeping it local: (Gia Miller) You can find 25 stories online about how to put on your makeup or the latest fitness craze, but you can’t find 25 stories that are local, that are about the people in your community. I think the positivity is a part of it, and then, honestly, it’s the community piece. Knowing who your neighbors are, who the business owners are and what they’re up to. We take a lot of national stories, and we make them local. We only interview local experts. We bring it back to our community in whatever way we can.

On the status of journalism: (Justin Negard) We are at a point where journalism is a very loose word and it’s become weaponized and co-opted by the wrong people on both sides of the political spectrum or possibly even in other countries. My hope is that the younger generations are smarter to these things, and they know what they are reading and where it’s coming from, whereas maybe older generations don’t pay attention to that as much.

On their mission and vision: (Justin Negard) We’re not trying to influence anybody, but we want to at least establish quality journalism wherever our footprint is.

And now for the lightly edited conversation of Gia Miller & Justin Negard, founders of Connect to Northern Westchester magazine:

Samir Husni: Why did you decide to connect via a print magazine? 

Gia Miller: That’s a great question. It kind of just happened, honestly. I think the problem is when you try to connect digitally, your feed is really curated. You’re only getting news and information about people that you’ve chosen to get news and information about.  In order to really know who’s in your community, that’s what the media is for; that’s what newspapers and magazines exist for.

Justin Negard: There was a real void in our community. The numbers are showing also that local publications are actually thriving. So even though some magazines are switching to digital, for a lot of reasons, my opinion is that people don’t necessarily care about having an actual paper news feed. They just want to get that hard hitting quick news or whatever it may be, wherever they are. But when it comes down to a local level, people like having an actual, ‘this is our town, this is my business’ publication.

To Gia’s point, there was a void in our community that needed to be filled. 

Gia Miller: We previously had a really nice local magazine in our area. I used to write for them occasionally.  At the beginning of the pandemic, it was sold to a family who chose to recreate it into what they envisioned. And it lost that local feel. It lost that feeling of community, of knowing who your neighbors are.

Justin Negard: Also, we are fortunate we live not too far from Manhattan. We have a lot of very interesting and talented and artistic people in our neck of the woods. There were tons, and there’s still a ton of stories to tell. 

Samir Husni: What drives you to this trust in print, especially on the local level? 

Justin Negard: Well, there are two sides of it:  Our personal preference, which, I know, you can’t run a business around personal preference, but it does matter. So, I am a designer, and I was a journalism graduate. And Gia is an accomplished journalist herself. In both of our worlds, we appreciate paper. We love paper. When we’re putting this magazine together, one of the fun things was laying out all these magazines in front of us, different samples from our printer, and touching each page and figuring out which paper stock we prefer.

It’s a pleasure now to see it laid out in the way that it is. We’ve designed our spine so there would be a rainbow; these little details matter to us. But even on the business side, if you look at our model right now, the print is skyrocketing. We’re doing great. And that’s been the focus of our income.

Gia Miller: We get a lot of feedback because we’re local. We actually see our readers and talk to them just when we’re shopping or whatever. Everybody tells us how much they like print, regardless of their age–younger than us, older than us. They all want to touch and hold and feel something. Very oddly to me, we get tons of compliments on our paper, on the quality of our paper.

Justin Negard: Another thing we did, that leans into that, is since our very first issue, we decided to put artwork on the back cover. We don’t sell that real estate. This is for local artists, which we are blessed to have so many talented local artists in our community. This is probably our highest profile one, a man named Ed Giobbi. In the beginning, we were wondering if we’re going to have enough stories to fill our pages, and now we’re laughing, because I found out that three blocks down the street from where both of us live is a man named Ed Giobbi, who is a bit of a recluse, but he’s a master painter who’s in the MoMA, the Tate, the Chicago Art Institute, the Whitney, and many other places.

So, we featured his artwork, and we feature a variety of artists in our area. Because it’s a print publication, the artwork extends the shelf life of this magazine. Because when you’re done looking at our covers, you can flip it over and leave this on your table. Now you have some beautiful artwork as well, which people have appreciated. 

Gia Miller: Yeah, it works. We hear from people all the time. 

Justin Negard: I design all the covers. As such, we keep that very simple as well. We don’t put local celebrities and subheadings and all this to clutter up the page. We keep it very clean for that exact same reason. We want this to look beautiful on people’s tables for some time to come. So even if the issue is a year old, it still holds up. 

Samir Husni: Great.  Since you started the magazine in 2022, you moved from zero circulation to over 21,000. Tell me about the business model. Tell me about that growth.  How does it feel to see this growth going on? 

Gia Miller:  Honestly,  everything has been a pleasant surprise as we’ve gone along. We’ve grown because the demand is there, and we’ve been able to support it financially. Even our name change was a surprise.

We originally started as a website towards the beginning of the pandemic. And it was literally just for our small town of Katonah. So, when we ended up deciding that we were going to print a magazine, we went back and forth with the name, and we chose to keep it as Katonah Connect, even though we were mailing to a larger audience than just Katonah because that name had name recognition.

Our thought was that we’d get a good four or five years out of that name before we had to change it. And it came quickly. It was about a year and a half.

Justin Negard: Yeah, it was much quicker than we thought. So, everything we’ve done has been kind of a surprise.

We had that beautiful feeling when we put out our first issue, and that hasn’t gone away yet. We put out our second, our third, and now we’re over a dozen, and each time it’s special. We’ve been growing and we’ve been so busy, and we haven’t paid attention.

We pay attention to every little detail, but we don’t always necessarily step back and really reflect on where it is. So, to answer your question, it’s an amazing thing, but we don’t really notice it as we’re going along. We sort of step back, and we think this started with a conversation in a coffee shop, and now we are covering so much of our region.

Gia Miller: And from a business model perspective, we pay for the publication with advertising. I actually remember in journalism school learning how much money subscriptions suck from your business. So, we decided that we would do direct mail and just directly mail into homes and businesses in our area and support the publication via advertising. So that’s the business model we’ve chosen.

Samir Husni: How does it feel to actually own the magazine?

Gia Miller: I always say I’m living the dream I never knew I had.

Justin Negard: How does it feel for me personally? Most of my career has been as a designer and a photographer, and that, of course, branched out into the worlds of branding, website design, brochures. I mean, you name it. So many different problems you’d have to solve. And for me, this is the epitome of all my skill sets. Everything that I’ve learned to do over the last decade plus of my career as a designer, I do every single day now and a whole lot more.

I love calling the shots creatively. I’m very lucky that we work so well together because we each stay in our lane and we’re each very good at what we do.  I’ve said if I can continue making money and paying our bills doing this, it’s the absolute dream, 100 percent. We don’t have to really answer anybody but ourselves. And we both have great taste, so it’s easy.

Gia Miller: I’m trying to think of the best way to answer that question: how does it feel still? We very intentionally did not want investors. We didn’t want to have to report to someone who would tell us, “that’s not a good idea,” or “that’s a little risky.”

It’s a nice feeling that we have; we’re both very creative and we bounce ideas off of each other really well. When one of us is stuck on something, the other one can really jump in and help that idea form and get it to the right place. And it’s been a really nice partnership in that way.

And there have been a number of articles that we’ve published that I’m pretty positive if we had financial backing, we would have been told no. And they were very well received in our community. 

Justin Negard: Our very first issue, when it came out, we met with a wonderful person who was an editor at a previous magazine at some point.  She gave us some advice on the visual side. She said, this is lovely, but maybe have a local celebrity and have those subheadings and all that sort of thing. I mean, these are opinions that are perfectly well grounded. And there’s a lot of marketing and research behind making some of those decisions or turning down a certain article, whatever it may be.  We have been able to avoid that.

And I think our instincts have been good. If you have a local magazine, your inclination is to write about the local soccer game or to write about the local celebrity. We have a little bit of that, but we have leaned into more just interesting stories. They’re going to be interesting wherever you go, locally or nationally. And that’s what we’ve been able to do.

And if I can add one little detail to it, maybe because of the pandemic and various factors in our life, but humbly, Gia and I are probably far enough along in our careers and in our skills that we could work in Manhattan and work for an agency or work for a publication somewhere down there. But for circumstances in our life, we are local. And so, we have what I hope are national skills that we’ve brought to this local level. So that makes us more unique than other publications.

One of the things that I heard a lot is the reason there’s a rise in the city and local and regional magazines is that the need for that positive feeling, that you feel good as opposed to everything you’re bombarded with around you.

Samir Husni: Do you apply that to your magazine?

Justin Negard and Gia Miller (in unison):  Yes.

Gia Miller: But also, no, we’re not negative. We don’t feel the need to bash anybody. We come out every other month. We’re not hard news.  So that isn’t there. But I also think there’s a need for knowing what’s going on in your community and knowing local stories. On a national scale, magazines like Glamour, Cosmo and Marie Claire, they tell very similar stories. And you can also find 25 stories online about how to put on your makeup or the latest fitness craze or whatever.  But you can’t find 25 stories that are local, that are about the people in your community.

I think the positivity is a part of it, too. And, honestly, the community piece, knowing who your neighbors are, who the business owners are and what they’re up to. And we take a lot of national stories, and we make them local. We only interview local experts. We bring it back to our community in whatever way we can.

Justin Negard: I think the quality we bring to it as well. There are so many 24-hour news channels. And now, these days, without putting politics in the conversation, people are getting their medical opinions and their political opinions from, with all due respect to the Joe Rogans of the world, for example, or these 24-hour news channels that don’t always have the most credible journalists on the station. 

I think people are also hungry to read quality journalism. It doesn’t have to revolve around who’s running for president right now. There are other stories to tell. So, we certainly do put a positive spin on most of our stories, which is a consequence of the stories we’re telling.

We’re telling real stories and we’re putting quality level journalism into it. We’re fact checking everything. We’re finding as many experts as we can. So, the story is being told correctly. We have very strong opinions on a variety of things in our world today, but we keep that out as well.

And I think a big point that’s worth touching on is that we don’t do pay to play. Obviously, we have advertisers and we’re happy to have them, but we don’t allow that to affect our editorial. We did that in the beginning just for our own passion and our own our standards, our own morals . But we were also surprised that people really have noticed that in our area. And there are other publications in our region, and God bless them, but when you talk to people, they say, “yeah, that’s been paid for, and that’s also been paid for.” And they like the fact that we don’t do any of that. 

Samir Husni: Do you think, is it passion that’s going to drive the future of good journalism, the future of good magazines, as opposed to chain ownership or venture capitalists or people who have no idea what journalism is all about? 

Gia Miller: I hope so.  There are several chain publications in our area and the larger area around us who don’t know a lot about journalism, and it shows.  I think it is a skill set that you develop. You can study it in school or not, but you have to learn the skills to develop it. And I think from what we’ve seen, we’ve very quickly achieved respect in the community, and it’s because that’s our background.

Justin Negard: I think I would say yes.  There is definitely a difference. I think we are at a point where journalism is a very loose word and it’s become weaponized and co-opted by the wrong people on both sides of the political spectrum, or possibly even in other countries. My hope is that the younger generations are smarter to these things and they know what they are reading and where it’s coming from, whereas maybe older generations don’t pay attention to that as much. I hope, this is all big hope, that the younger generations will be smarter than that and this will eventually level out and they’ll realize what’s BS and what’s actually coming from a credible news source.

All we can do, though, is continue to sort of push back on that. There was another local publication that had been looking to sell and they did face sort of this onslaught of larger companies that were trying to push more of an agenda in the region. They’re trying to influence people on a more local level. We’re not trying to influence anybody, but we want to at least establish quality journalism wherever our footprint is.

Gia Miller: I want to know what you think about that question.

Samir Husni: You can tell that there is some good quality journalism in here. This is not like somebody got an article from a PR agency and then published it. And so, I congratulate you on that, because I’m one of those people who, before I retired, I told my students that journalism is dead. But I’m first-generation Presbyterian, so I believe in life after death. So, folks like you are bringing journalism, good quality journalism back. Because I learned in journalism school years ago that when a journalist gives his or her opinion, he or she is no longer a journalist. And we have nothing but opinion these days, and I wish it was good opinions or opinions based on facts.

Justin Negard: And I would tell anyone seeing this or reading this, whatever, it’s not just passion, I mean it definitely is passion for us. We’re doing this as a labor of love, but there are financial dividends. Neither of us are driving Rolls Royces today, but there’s a hunger for this. So, if there’s anyone on the fence thinking, “journalism is dead, I shouldn’t do it, I should do something else, I should just sell out and work for the big company that’s blah blah blah,”– nope, don’t do that.

There’s a lot of hunger for good quality journalism. People are ready to have a good organic meal.

Samir Husni: A more personal question, if I come visiting you one evening, unannounced, what would I catch you doing? Reading a book, watching TV, listening to music?

Gia Miller: Working!

Justin Negard: One hundred percent, working. 

Gia Miller: And calling each other on the phone about this page or that story or whatever. 

Justin Negard: We have started doing almost like a day in the life of a publisher sort of thing, which is almost laughable because I think our typical day is not standard for most, even most publishers, although we have a lot of respect for the busy schedule of any publisher.

But we’ve branched out now as well. And we haven’t needed to, but we wanted to. So, we branched out into a lot of video work. We have a heavy digital footprint. We are very involved in social media. We even launched an app recently.

I mean, we have a lot of plates spinning at once. The magazine is still probably our main event, but videos have picked up tremendously.

So, every single day, if you look at our calendar, we have a chunk of time where we are reaching out to advertisers, where we are working on layouts, where we are writing stories, where we are going to local events, where we are filming videos. I mean, it’s nonstop, truly, truly nonstop to the extent, and I say this with a lot of humor, that people in our region recognize us now, which is kind of kind of flattering and weird.

Sometimes, we eat in other towns where our magazine doesn’t mail to because people recognize our faces. They know us from social media, from me running around with the camera everywhere we go. It’s a lot.

We also have interns, collaborators. So, we’re juggling a million things, and then we’re talking to someone like yourself.

Samir Husni: So, my typical last question is what keeps you up at night these days?

Gia Miller:  Trying to get everything done. I’m thankful we’re not a monthly because we would not be functioning humans if we were. 

But what keeps us up? You know, on my end, now we have a lot of writers who freelance for us. And so, it’s where is this story and when do I need to get that one in? People missing deadlines, that stuff keeps me up.

And advertising, which is the part of the business I hate the most, selling ads. That’s not my skill set. 

Justin Negard: I personally have so many things in front of me. What keeps me up is definitely working. Gia and I are texting each other until sometimes one, two, three in the morning, depending on what we’re working on. So literally, that’s what keeps us up.  Working on the magazine itself. But as soon as that’s done, I have videos to work on. We’re working on the app.  We’re running. There’s just so much to juggle. But it’s rewarding.

We’re proud of the results. And that’s something that I think is worth mentioning. It definitely feels like work. I’m not someone who says it doesn’t feel like it feels like work, but we’re so proud of it.

We’re building something. We’re not just working.

Samir Husni: Congratulations and a job well done. Keep up the good work.

Gia Miller: Thank you.

h1

Will Lee, CEO, ADWEEK To Samir “Mr. Magazine™” Husni: “I Believe In The Ability Of A Print Publication To Create A Relationship With The Consumer That Is Very Different Than Digital…”

March 12, 2024

“I think that the opportunity for ADWEEK is really to transcend the category of trade publication and to evolve into a business intelligence resource platform tool for not just advertisers and marketers and people who are in the brand world, but also media, technology, publishers, and ultimately the aspiration for us to be as valuable and as essential to CEOs and CFOs.” Will Lee

“I want to capture the executive or the director’s 8 to 10 minutes of their morning media diet, however long that is, and however they consume it, but really be essential to them on a daily basis.” Will Lee

From a hefty background in magazine media to a role at NPR, Will Lee, CEO of ADWEEK, is now set to transfer an industry publication to a major resource platform tool to advertisers, marketers and people who are in the brand business world.

He brings his passion and dedication to an industry in dire need of such passion and dedication.  A lot has changed since ADWEEK was launched in 1979.  The industry that the magazine was launched to serve is not the same in 2024 and the magazine itself is not the same.  High hopes and plans are in store for ADWEEK.

To check on those hopes and plans I reached out to Will Lee, who was appointed CEO eight months ago and we had a very pleasant and futuristic conversation. 

But before you read the entire conversation, here are the soundbites:

On his view of the ADWEEK community: What I mean by community is not just convenings and gatherings, but really having a very core group of people who help shape ADWEEK both from external side and inside.

On the role of Sora and AI: I happen to think Sora is something that we need, and generally video. Video based AI is something that we as a publication and as experts really need to help marketers and advertisers understand how to use it and also what the dangers are.

On the trust factor of AI: But if we can figure out a way to use AI to service the information that we already have and the information that we’ll be creating,  people will trust us as opposed to GPT-4 or Gemini.

On the role of print in a digital age: I believe in the ability of a print publication to create a relationship with the consumer that is very different than digital or social or audio or other formats. And the reason that is, it’s  almost an evergreen resource.

On the role of the magazine cover: It’s about having covers that get people’s attention and  say something and are meaningful to the audience. Because, again, these covers, these magazines have to have real utility. So that’s the thing I’m going to stress with the magazine, is that it is very, it is an important and essential utility.

On his job at NPR: So this was almost like a sabbatical that I took in public media. What I would say specifically about NPR, is that NPR actually is a very sophisticated commercial business, if you will.  Obviously, it’s a non-profit, but it thinks like a commercial media company.

On the changes of the media business model: That the notion of scale and audience size as a predictor of commercial success, that correlation is completely going to change

On looking at the future of the business: I think about the agency landscape and about what will happen to creative agencies as a result of Sora and all the rest of the AI tools, as well as how quickly the internet and web publishing are going to be drastically altered over the next two years.

On his views of the open web: We’re about to enter a phase of the open web, which is going to be literally one million times worse than what the blogosphere looked like in 2005. If you think about the barrier to entry was very low, anybody could start a blog and there was all this terrible, low quality content out there. Some of it got monetized and some of it didn’t.

On what keeps him up at night: The way that our media is now shaped from a financial standpoint and from a business standpoint, where so much of the, the media that is high quality, you have to pay for, and you have to pay a lot for, I think is a real problem.

And now for the lightly edited conversation with Will Lee, CEO of ADWEEK.


Samir Husni: Congratulations. It has been eight months since you’ve become the CEO of ADWEEK.

Will Lee: Yes.

Samir Husni: I read you are going to transform ADWEEK from an industry publication to a platform that will reflect that advertising, marketing, journalism that’s taking place in 2024. Can you give me a brief roadmap on what your plans are?

Will Lee: Sure.  I think that the opportunity for ADWEEK is really to transcend the category of trade publication and to really evolve into a business intelligence resource platform tool, however you want to describe it, for the not just advertisers and marketers and people who are in the brand world, but also media, technology, publishers, and ultimately ask for the aspiration is for us to be as valuable and as essential to CEOs and CFOs. Also other members of the C-suite as we are to marketers and advertisers.

Now, of course, the brand ecosystem is still the core of our audience. So we want to be able to serve them in the ways that they need to, but really we want to become a much more valuable resource to the entire ecosystem and to the entire executive team in terms of  a roadmap. That’s sort of the overall vision.

In terms of the roadmap it’s a few things:  One is to continue to raise the standard and the level of our content product. So that is creating new and better email products, for instance, creating new and better audio and video products, and also to use the magazine in more essential and interesting ways. I want to capture the executive or the director’s 8 to 10 minutes of their morning media diet, however long that is, and however they consume it, but really be essential to them on a daily basis.

It is about elevating the level of the product. So if you go beyond that, then in terms of the customer continuum for ADWEEK, there’s the editorial content and there’s our event business, right? We’ll continue to evolve that and connect our editorial and content to our live events in a much, much deeper way. So that’s another part of the roadmap. 

The third part of it is really building community. What I mean by community is not just convenings and gatherings, but really having a very core group of people who help shape ADWEEK both from external side and inside.  Really have a way of connecting all of that into one continuum for our audience.

Samir Husni: You have a trusted brand. How are you going to deal with all the untrusted things that are taking place? From folks using AI to create deep fake videos or whether the new Sora that is coming soon, that’s going to create video from a short text.  What are your plans to combat the negatives of AI and Sora and all the other new technologies that’s coming up?

Will Lee: Sure. I happen to think Sora is something that we need, and generally video. Video based AI is something that we as a publication and as experts really need to help marketers and advertisers understand how to use it and also what the dangers are.

From an editorial standpoint, we need to be curating the best information.  Both from experts internally, but also from the industry to help people understand how to navigate that. There’s a possibility that video AI and particularly, and maybe source specifically, could be the subject of an entire conference for us? Going forward and getting people to talk about it and to understand what the challenges are is really important.

Separately, because we’re a trust resource, one of the things we’ll be working on is using AI to sort of confine the amount of information that you can get from ADWEEK. In other words, almost create  an AI portal or a bot, if you were some kind of product that uses the 45 years of information that we have at ADWEEK to inform the consumer. So we can use it to our benefit.

Obviously, the large language models are going to scrape our stuff from the web and other places.  But if we can figure out a way to use AI to service the information that we already have and the information that we’ll be creating,  people will trust us as opposed to GPT-4 or Gemini.

Samir Husni: In the last few days we’ve seen that those sources are deeply untrustworthy.  When ADWEEK was started in 1979 the status of marketing, the status of advertising and the status of journalism were completely different that we are seeing today. How are you going to use the print edition of ADWEEK to reflect the true value of advertising, the true value of marketing, the true value of journalism, or what directives are you giving to your people?

Will Lee: It’s a really good question, Samir.  As you know, my background, my last job was at NPR and we had a  legacy media source there as broadcast radio. Before that I was with People, Entertainment Weekly, The Hollywood Reporter, and so on.  I really believe in the ability of a print publication to create a relationship with the consumer that is very different than digital or social or audio or other formats. And the reason that is, it’s almost an evergreen resource.  

The thing that we need to do in our magazine going forward is to be very high utility.  It can’t just be pretty pictures and interesting graphics, but it has to be a utility. I talk about it like the magazine should almost be like a Harvard Business School case study that you actually want to read. In other words, like it’s something that you can keep around, you can pass around, you can, you can refer back to it. And of course that product will be very, very closely tied in and integrated with our digital product and our other products.

But how we can transform ADWEEK, the magazine into something that someone wants to keep,  so for instance, if you think about the Harvard Business Review,  we all have stacks of Harvard Business Reviews  in our homes that we don’t want to throw away because we’re worried that we’re going to miss something. And yet you might not read the entire thing.  In fact, you might not read any of it.  I want ADWEEK to have that level of staying power and I think it can. We just put Christina Aguilera on the cover, which, you know, isn’t exactly what the HBR would do. The reason that it’s important for us to have people like Christina on the cover, and we’ve got some celebrity covers coming up.

It’s about having covers that get people’s attention and  say something and are meaningful to the audience. Because, again, these covers, these magazines have to have real utility. So that’s the thing I’m going to stress with the magazine, is that it is very, it is an important and essential utility.  We had Naomi Osaka on the cover. It’s not about having celebrities or not celebrities on the cover. We did a cover with DoorDash,  and we did a cover about their Super Bowl campaign.

Samir Husni:  Just a fun question, in your previous jobs The Hollywood Reporter or Entertainment Weekly, or People, did any celebrity ever ask you to be on your digital page or on the magazine cover? 

It’s a good question. It’s interesting at EW once we started to reduce the frequency, we started to do more digital covers, which were essentially these great assets, short form videos, for social platforms, Instagram, TikTok, and they were beautiful and lushly produced, kind of more so than the print covers. I think the interesting thing about digital covers is just how widely they can be seen, because it still has real meaning for someone to be on a cover like that.

There were people who obviously  wanted the cover.  Particularly People, because it’s still so widely distributed.  The power of a cover is, it’s staying power.  It’s always there. It’s a physical asset.  I’ll tell you this, it’s amazing how many times I get on a call with somebody from an agency or from a brand marketer, and they’ll have a framed cover of ADWEEK in their office and say look, I still have this from when I was on the Hot List cover or whatever.

So it’s actually really, it’s an important asset for us. And I really enjoy the craft. And so it’s, I feel lucky that we still do it.

Samir Husni:  You came to ADWEEK from NPR. So you saw the not-for-profit reporting and dealing with media. How is it different to be working for-profit now? 

Will Lee: Oh, so many ways, Samir, so many ways. Actually, all of my career before NPR was in the for-profit sector. So this was almost like a sabbatical that I took in public media. What I would say specifically about NPR, is that NPR actually is a very sophisticated commercial business, if you will.  Obviously, it’s a non-profit, but it thinks like a commercial media company.  We did a lot of things to license in terms of business development, in terms of even corporate development considering lots of different kinds of M&A and partnerships and so forth, which very much like, are like commercial media.

I think the one thing that is significantly different is from a mission and from a goals standpoint, serving the American public is so much in the forefront of what NPR does, which I don’t think, if you went and asked the CEOs of ten publishing companies, that would be the first thing that comes out of their mouth in terms of like what their mission, what their goals are, which is fine because they have a different set of  stakeholders. But, the thing that was inspiring to me that I loved about NPR, and frankly is going to be really important in 2024 is NPR’s ability to, and the importance of NPR’s service to the American public.

Samir Husni: If you look at the status of marketing or advertising today compared to your previous years, your previous career, how would you describe it? Are we better off? Are we worse than it was? 

Will Lee:  You know we can talk for an hour about this.  Let’s just take advertising specifically. Obviously with what seems like a true cookie-less future happening like in real time, that will change significantly.  Anybody who publishes on the web can make money, It just will, it will change the cost of things, it will change how consumers are targeted.

That will have significant ripple effects on the businesses that I’ve worked with. Until a year and a half or so, that the notion of scale and audience size as a predictor of commercial success, that correlation is completely going to change.

Now, I can’t tell you whether what the true statistical sort of wavelength and amplitude of there is, but it’s going to change significantly.  And I think, that will alter, how media are created. I think also that in marketing, because of the way that the economy has been, so unpredictable over the last year and a half, I think marketers are in a very different situation,  I wouldn’t say that they’re in a very dynamic moment, which is to say their budgets are more under scrutiny.  Their role in growth and in driving the business forward is much “murkier” than it has been in a long time.

ADWEEK’s place in all of this is to help, to quote somebody I spoke to recently, “so it’s kind of messy right now.” And I think one of ADWEEK’s roles is to un-mess that mess.  To be a good curator, to be  good way of helping to clarify.  I don’t pretend that we’re going to have the answers, but I think through all of our different audience touch points, editorial, events, experiences, and community, I think we do have a way to, to help. And so I think it’s a really exciting time for ADWEEK. I think about the agency landscape and about what will happen to creative agencies as a result of Sora and all the rest of the AI tools, as well as how quickly the internet and web publishing are going to be drastically altered over the next two years.

I think this is a really, really interesting time to be at a B2B publication, looking at the landscape as a whole.

Samir Husni: So if you think anyone who has access to a laptop or a phone can be a publisher, is that a good thing or a bad thing? 

Will Lee: I don’t think I have a binary answer there.  I do think that my consumption behavior has changed significantly over the last two and two and a half years where I read a lot more individually published newsletters from people that I trust.  Casey Newton, a platformer, I’ll read across all of my span of interest. Instead of reading a brand, I read individuals.  I do think that the individual contributor is an important force. The notion of anybody being able to create movies, webpages and all this sort of thing.

There’s significant danger there.  We’re about to enter a phase of the open web, which is going to be literally one million times worse than what the blogosphere looked like in 2005. If you think about the barrier to entry was very low, anybody could start a blog and there was all this terrible, low quality content out there. Some of it got monetized and some of it didn’t.

I think you’re about to enter a phase where that will become almost infinite. And that is frightening. We have to have better discovery and better curation.  And frankly, I don’t think that Google and some of the other platforms have taken that seriously enough into account. 

Samir Husni:  Let me shift a little bit,  I used to look at the launch of the year at the Hot List of ADWEEK and sadly speaking there’s not many launches these days. The industry has changed to a bookazine industry.  Do you think this is a sign of the future that we are going to lose big launches Like Portfolio and Domino that ADWEEK used to celebrate?

If you think about what’s happening now with Buzzfeed, Vice, and some of those other businesses.  Which probably replaced some of those big splashy launches.  Media entities now might not just be a magazine. Obviously you wouldn’t just launch a magazine today.

You’d launch the whole span of it  a multi-platform product. We’re going to see more great brands. 

You’ve just given me idea, which is that instead of sort of the launch of the year being focused on a magazine, it’s really the publishing launch of the year. Because in the next year or two, there will be more people who try interesting things. I think they’re going to be narrower and I think there’ll be a little bit more niche. I don’t think you could launch a general interest business publication like Portfolio today. But I do think that you could do something a little narrower, and it could succeed. So it’d be interesting to see how people think of a print product today.

I talk about Monocle a lot and how Tyler (Brule) and his team believe in and lean  hard into the print side of things.  They have multiple print publications. So I do think that there’s room for that.

Samir Husni: Let me just end up by asking you two personal questions. One, if I come to visit you uninvited one evening to your home, what do I catch you doing? Watching TV, reading a book, cooking? 

Will Lee: Depending on what time it is,  reading with my two and a half year old son or building towers out of magnet tiles. After he goes to bed, I love to be in the kitchen trying things out. I do like that.

Samir Husni: My last question to you is what keeps you these days up at night?

Will Lee:  As a first time CEO thing that keeps me up as night is asking myself the question, are we moving fast enough with enough velocity and with enough impact.  Sort of instilling that urgency and embodying it. Showing the team and even our audiences that we are moving quickly we are changing quickly, we are evolving quickly, and doing it  sensibly and responsibly. That’s something I honestly think about in the middle of the night  more often than I’d like.

That’s kind of a personal one, but on a larger scale, the way that our media is now shaped from a financial standpoint and from a business standpoint, where so much of the, the media that is high quality, you have to pay for, and you have to pay a lot for, I think is a real problem. And I’m not saying this as a plug for NPR, but I think that, you know, having free and openly available sources of, of high quality information for the consumer is incredibly important.  That does concern me from almost from the viewpoint of the future of the democracy in the Republic.

Samir Husni: Thank you.

h1

AARP The Magazine And Its Sister Publication AARP Bulletin Defy The Odds And Thrive Where Others Could Not.  The Mr. Magazine™ Interview With Shelagh Daly Miller, VP And Group Publisher, AARP Media Advertising Network

March 6, 2024

“All you have to do is dig in a little bit and understand that the 50 plus market, they own the wealth.  There’s a flood of sort of that gray wave in pop culture and music.” Shelagh Daly Miller

“Everywhere you go and everywhere you look, you see someone who’s over 50, whether it’s at your gym or whether it’s at the grocery store. You can’t ignore the size of the audience.” Shelagh Daly Miller

While it seems that everything and everyone are targeting generation Z or the millennials, AARP The Magazine, and its sister publication, AARP Bulletin, are doing just the opposite. Combining both a strong editorial content and even stronger advertising content, the magazines continue to soar to new heights. I don’t need to remind you that you have to be at least 50 to access one of the three age targeted editions of the magazine: 50+, 60+, and the largest of the crowd, 70+. This mass-circulated publication makes no apologies for its print prowess and passionate nature regarding ink on paper.

The magazine is the largest-circulation publication in the United States with over 38.9 million readers and its sister AARP Bulletin reigns supreme with 32.6 million in readership. Combine the two together and the numbers are a staggering testament to the power of print and its relevant audience, while never ignoring the reach and information the brand’s digital extensions offer. 

I thought it was time again to revisit with Shelagh Daly Miller the Vice President, Group Publisher, AARP Media Advertising Network who has been with the brand for 23+ years. Coming from a background rich in advertising and publishing, she is a woman very much at home in the world of magazines and magazine media.

I interviewed Shelagh and asked about AARP and the world of magazines and magazine media. The world of advertising and the role of print delivering ads at the beginning of the journey. I hope that you enjoy this very inspiring and print-positive Mr. Magazine™ interview with a passionate woman and her brand that make no apologies for their faith and commitment to all platforms, print included, Shelagh Daly Miller, Vice President, Group Publisher, AARP Media Advertising Network.

But first for the soundbites:

On the status of the magazine and the Bulletin: To consistently have both AARP the Magazine and The Bulletin as number one and number two in terms of most read magazines, that’s pretty incredible.

On her success in a heavily doubted print future: So I think that was, maybe not so much a surprise, but, you know, 39 million readers is nothing to sneeze at. And in a climate where print has an uncertain future for many, I think it’s just shown us that  we’re doing a great job out there.

On her editorial team:  So Myrna (Blyth) and Bob (Love) and Neil (Wertheimer) and Steve Perrine and all of those terrific journalists, they’re living the 50 plus life. And I think that they’re excited to combine journalistic expertise with  an opportunity to kind of show everyone how great it is to be in the 50 plus life stage. 

On the role of ads in the publications: One of the things about magazines that I know I like is that the ads are part of the experience, you know? They’re not popping up and hitting me in the face the way they sometimes do in other media. It’s actually part of the experience and it’s a very tactile experience.

On how is print different than digital: Or in our case we’ve had some success with flip covers where you physically have to turn. So you’re really engaging with the medium. And personally, I love that.

On the future of her audience:  As people continue to live longer and more and more boomers are getting into that 70 plus it’s going to continue to grow. 

On her biggest challenge: One of the ongoing challenges is convincing people that 50 plus is viable and vibrant and a terrific opportunity to sell products and services to…. Another great challenge that came my way about a dozen years ago was getting into the digital space with aarp.org, which has grown into a tremendously robust and vibrant digital platform. So that kept me as a personally super engaged and always learning.

On her goals for 2024: I’d like to hit our revenue goals. That’s always my first and foremost. And I hope that I can tell you that I’ve exceeded my revenue goals for 2024 in 2025.

On anything she’d like to add: What we didn’t really talk about is how many of our advertisers are running in both print and digital. And that seems to be sort of the ideal combination.  And for us, and I think for other print vehicles as well print is really a chance to kind of get that purchase journey started and really hit them sort of at the top of the funnel, create that awareness.

On staying the course:  We’re continuing to do what we do best, which is to really inform, educate and entertain and delight our members with really quality content and trusted environments that you just don’t find across the media landscape anymore.

On what keeps her up at night:  How do we get the 28 to 35 year old media folks to really understand who this market is? That has been a challenge since the day I walked in the door.

On what I might catch her doing if I visit unannounced: You might also find me on the pickleball court because I live most of the year in Florida and I’m an avid and passionate pickleball player.

And now for the lightly edited conversation with Shelagh Daly Miller, Vice President and Group Publisher:

Samir Husni: My first question to you is, you know, in this day and age where a lot of magazines are cutting frequency, cutting circulation, I remember last year you told me that AARP, the magazine, is a necessity. Why do you think it’s a necessity and why do you think your print publications, both of them, the Bulletin and the magazine, have done exceptionally well last year? 

Shelagh Daly Miller: Well, I would say that a lot of it has to do with the trust that we provide to our members. We are a brand that they trust and that translates into trusting the information that we provide them.  So I do think that it’s a very trusted environment in a kind of wacky world where people are looking for things that are safe and trusted. And so I think that’s part of it. I also think that when someone joins AARP, they’ve taken an action around a life stage. They’re raising their hand. They’re saying, yep, I’m 50 plus and I’m going to embrace it. I’m going to join AARP.

The publications are sort of a gift in exchange for you taking an action. So I think that brings a level of engagement where they said, okay, I’m 50, I’m joining this organization and now they’re sending me these publications. And gee, now that I’m reading them, it’s all about me.

They really see themselves and their life stage and all of the issues that they’re dealing with in life reflected in the pages of the magazine. So I think there’s a real connection there.

Samir Husni:  You mentioned two keywords:  trust and engagement.  How are you translating this trust and engagement to your advertisers?  You have the trust and engagement from the readers and from the members. Sure.  How are you translating it to the advertisers?

Shelagh Daly Miller: Well, I would say that our advertisers are also looking for a trusted environment. There are some platforms, particularly in the digital space, where they don’t have as much control over where their message is being viewed in what kind of environment. So, you know, we have that contextual alignment for advertisers and marketers who are looking to reach people in the 50 plus life stage.

We provide the contextual alignment because that is what we’re writing about. Both of the publications are focused on that life stage.  I think advertisers do appreciate the trusted brand as well.  In fact, not only does AARP’s brand give a trusted halo, but our advertisers go through a pretty rigorous approval process from an ad policy team. And while some advertisers don’t understand why we won’t accept certain things or, you know, we need substantiation of claims and things like that, I think there are a lot of advertisers who actually appreciate that. But mostly, I think, too, we really become a consultative partner with our marketers.

We offer so much beyond just selling an ad page or selling a campaign. We have such a depth and breadth of insights. So we really try and help our marketing partners be smarter, really understand the market.

We help from a creative optimization standpoint. Obviously, we help with performance optimization. But I think that kind of consultative approach has had a positive impact on developing relationships with marketers who have been advertising in our publications.

Samir Husni:  Do you think, do you attribute the vast misinformation that’s out there and the bombardment of whether it’s digital spying on your privacy or do you attribute that to the success and the increase of readership of AARP the magazine last year?

Shelagh Daly Miller: I think that’s part of it. I do think that, you know, that sort of trusted brand and that trusted environment plays a big part. I also think that the fact that we’re read in home, the magazine is delivered to the home.  That’s sort of your own environment. You choose to, as part of our strategy, we want to provide our members with information, how they want to read it, when they want to read it, where they want to read it.  We know that a lot of people started spending more time at home during the pandemic. And I think that the fact that we’re really large, I think too, that people are looking for value and there’s a lot of value that you can find through our publications. That’s part of who AARP is, savings and value, etc. . 

Samir Husni:  I’ve seen so many magazines either fold or went digital, what about the 50 plus audience that you feel other magazine publishers and other media companies are ignoring?

Shelagh Daly Miller: Yeah. Well, I do think that other media companies and marketers continue to ignore the market.  Personally, I don’t think it’s a smart marketing decision on the part of the media companies or on the part of the marketers. All you have to do is dig in a little bit and understand that the 50 plus market, they own the wealth.  There’s a flood of sort of that gray wave in pop culture and music.

The Golden Bachelor was a big hit recently. Everywhere you go and everywhere you look, you see someone who’s over 50, whether it’s at your gym, whether it’s, you know, at the grocery store. You can’t ignore the size of the audience.

I think that with some of the shifts in the growing influence on pop culture, I’m hoping that more marketers come along and more media outlets. I mean, one challenge on the media side is, we really dominate. So I don’t know that you want to start a publication to compete with us. That would be kind of a tough task.  Others have tried. And I mean, I go back to the my days in media planning when More Magazine and Mirabella and those were sort of way ahead of the curve in a way because boomers hadn’t started to turn 40 and 50 at that point.  I think for marketers, it’s a big opportunity. For media companies, I think it’s a mistake.

Samir Husni:  Wow.  Talking about wow, can you please tell me what was the most pleasant surprise you enjoyed in 2023? 

Shelagh Daly Miller: The most pleasant surprise of 2023. I would have to say that probably the continuation of our readership numbers going up. To your point, we read so much about publications shutting their doors, going out of print, moving to digital, going away altogether, and to consistently have both AARP the Magazine and The Bulletin as number one and number two in terms of most read magazines, that’s pretty incredible.

The magazine hit an all-time high in 2023. So I think that was, maybe not so much a surprise, but, you know, 39 million readers is nothing to sneeze at. And in a climate where print has an uncertain future for many, I think it’s just shown us that  we’re doing a great job out there.

We are serving our members’ needs and they want to read these publications. And I think that’s exciting.

Samir Husni:  And do you still practice what you preach in terms of like, you told me you don’t have a Kindle, you still like print?

Shelagh Daly Miller: I don’t have a Kindle.I still like to read. I do like to read paper. You know, I think one of the things about magazines that I know I like is that the ads are part of the experience, you know? They’re not popping up and hitting me in the face the way they sometimes do in other media. It’s actually part of the experience and it’s a very tactile experience.

You’re physically seeing the colors and touching the pages. And sometimes there’s unique executions that might be a little interesting.  Or in our case we’ve had some success with flip covers where you physically have to turn. So you’re really engaging with the medium. And personally, I love that.  I do think that’s part of the reason that our members are continuing to embrace print. It’s also quite portable. You can easily carry it from room to room.

As we age, I know that my eyes struggle to read long articles on my iPhone. So if I want to sit at my computer, I have to physically go into that room. Or I could just grab the magazine and go wherever I want to go.

I think partially it’s the same reason I’m still passionate about selling AARP’s properties.  They are part of the audience. They understand the vibrancy around the 50plus market and the life stage.

Samir Husni:  Well, I mean, without getting political, but as we see our presidential elections with both candidates approaching 80, is there any, or over 80, is there any chance that we are going to see like a forced addition of AARP for 80 plus?

Shelagh Daly Miller: I don’t think so. We have our 70 plus version and that is actually our biggest, from a circulation standpoint, 70 plus is our biggest version. Obviously it covers multiple decades and we know people are living longer, but we have 70 plus edition. With Ringo on the cover.

I just started receiving as a member, the 60 plus edition. So I’ve aged out of the 50 plus as of October this year, last year. So, but no, I don’t think, I think that the 70 plus version is very relevant for the various stages of the older segment of our audience. So I think it’ll just continue to grow.  I think as people continue to live longer and more and more boomers are getting into that 70 plus it’s going to continue to grow. 

Samir Husni:  You talk with such passion about the magazine and print and is your job like a walk in a rose garden?

Shelagh Daly Miller: No, definitely not. I celebrated my 23rd anniversary last week at AARP.

And as you may recall from prior chats, I had been at American Baby and Sesame Street Parents prior to AARP. So, and I was in my thirties, when I made that decision. And I would say it’s never been a walk in the park.

Partially because the brand doesn’t translate well to young media people. They think of us as old and marketers as well.  One of the ongoing challenges is convincing people that 50 plus is viable and vibrant and a terrific opportunity to sell products and services to.

Another great challenge that came my way about a dozen years ago was getting into the digital space with aarp.org, which has grown into a tremendously robust and vibrant digital platform. So that kept me as a personally super engaged and always learning. But I think AARP has never been a media company where the phones are ringing.

We’re making them ring on the other side. So definitely not a walk in the rose garden, but I love my job and I feel very fortunate to have spent 23 years with a brand like this. 

Samir Husni:  You and I are having this conversation next year in March  of 2025, what would you tell me you’ve accomplished or you hope to accomplish in 2024? 

Shelagh Daly Miller: I’d like to hit our revenue goals. That’s always my first and foremost. And I hope that I can tell you that I’ve exceeded my revenue goals for 2024 in 2025.  I’d like to hit our revenue goals.  And I hope that I can tell you that I’ve exceeded my revenue goals for 2024 in 2025.  That we’re continuing to do what we do best, which is to really inform, educate and entertain and delight our members with really quality content and trusted environments that you just don’t find across the media landscape anymore.

I’m excited about 2024.  We’re off to a really good start. I think we all know  that the outlook is not super optimistic for print, but I’m feeling very optimistic in our properties in    2024. We’ve already closed a few issues and we’re up from where we were last year and, you know up is up and that’s exciting to me.

I think another thing is our industry, particularly on the agency side has been very slow to get back to personal interactions and, and those face-to-face meetings. I believe wholeheartedly that there is nothing like face-to-face.  So I hope I’m able to tell you next March that I traveled more and that I was in, in our territories more frequently and,  meeting with clients and really doing what we do best, educating and forming and influencing marketers to really take advantage of this tremendous market. 

Samir Husni:  I know you’re not a media company as AARP.  However you have some of the strongest editorial folks creating that content, like Myrna Blyth,  Bob Love and such.   What do you think they make them tick and click?  Why is your editorial team still excited about producing good journalism?

Shelagh Daly Miller: I think partially it’s the same reason I’m still passionate about selling AARP’s properties.  They are part of the audience. They understand the vibrancy around the 50plus market and the life stage. They’re excited to write about it and to bring an amazing lineup of journalists, as you said, to really help bring our publications to life.

If we didn’t have good content, we’d have nothing to sell. So, I mean, those guys are rock stars in my opinion.  I mean, the fact that we’ve got Ringo Starr and Robert De Niro.

When I first got to AARP, I remember they had a hard time getting folks on the cover. And prior to me being there, the covers were often cartoons. They weren’t pop culture.

So Myrna and Bob and Neil and Steve Perrine and all of those terrific journalists, they’re living the 50 plus life. And I think that they’re excited to combine journalistic expertise with  an opportunity to kind of show everyone how great it is to be in the 50 plus life stage. 

Samir Husni:  Anything else I failed to ask you?

Shelagh Daly Miller: What we didn’t really talk about is how many of our advertisers are running in both print and digital. And that seems to be sort of the ideal combination.

And for us, and I think for other print vehicles as well print is really a chance to kind of get that purchase journey started and really hit them sort of at the top of the funnel, create that awareness.  It’s really an opportunity to just create that journey to start that journey and make people aware of who you are.

And then you combine that with a really strategic digital piece and you’ve got  the whole funnel. With our properties, what’s unique is that we can take someone through the purchase funnel with just our media, because we’ve got huge print, huge awareness, huge dumping people into the top of that funnel, and we can carry them  through our digital properties. So I think we offer a great opportunity. I just hope that we can help the rest of the marketing world understand that 50 plus is a great opportunity.

Samir Husni:  Let me shift gears and ask you my usual last questions: if all of a sudden I come to visit you one evening unannounced, what do I catch you doing? Reading a book, watching TV, cooking, listening? 

Shelagh Daly Miller: Well, usually cooking at least a few nights a week. That’s definitely a passion for me.  I would say it’s probably a combination of cooking and reading a book.

Probably watching some TV.  I’m a real sucker for Bravo.  I feel like it’s cotton candy for the brain. So when I really need to unwind a little, Real Housewives or Below Deck, might be where you’d find me.

The other thing is you might also find me on the pickleball court because I live most of the year in Florida and I’m an avid and passionate pickleball player.

Samir Husni:  And my typical last question, what’s keeping you up at night these days? 

Shelagh Daly Miller: As far as what keeps me up at night, you know what? How do we get the 28 to 35 year old media folks to really understand who this market is? That has been a challenge since the day I walked in the door. They might say, Oh, well, you know, my mom’s 55 and my dad’s 58. Oh, so where was the last trip that they took? Actually they love to travel. They did a wine country bike tour. Well, that’s who we’re talking about.

We’re not talking about someone sitting on a porch in a rocking chair, or maybe there’s some of them and that’s okay too. But there’s a lot of people that are in this market that don’t look the way that these young people think they look. And I’d love to be able to change that image.

That is  a challenge from the day I walked in the door. And that’s probably what keeps me up at night from a business standpoint.

Samir Husni:  Thank you.

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Ori Magazine: “An Antidote To What We’ve Been Seeing In The Travel Industry,” Kade Krichko, Founding Editor, To Samir “Mr. Magazine™” Husni.  The Mr. Magazine™ Interview

March 1, 2024

“I think there’s a lot of red flags when it comes to starting a print publication right now, but I would almost argue that not as many as three or four years ago,” Kade Krichko

Ori “is a word that started out of convenience, but it’s really turned into something very representative of what we’re trying to do with the magazine, which is connecting east, west, north, south, all of it. And it shows. I mean, I glanced through the first issue, and you get that global feeling within the pages, which I can call like a coffee table magazine.” Kade Krichko

Kade Krichko, Founding Editor, Ori magazine

Call it love of print, love for travel, love for storytelling, love for going national and global… or, for short, call it Ori. The new magazine for travel from the source.

Kade Krichko is the man behind Ori. His love for print, travel, storytelling, and going global is manifested in the first issue of a beautiful coffee table type magazine.

I reached out to Kade and chatted about Ori, its origin, its concept, and its roadmap for the future. What follows is the lightly edited interview with Kade, but first the soundbites:
On the name Ori: That was our travel from the source idea that we built this magazine on, and then Ori, the name is kind of funny, but Ori is short for origin, also for original, for orient, all these ideas of direction, right?

On role of print in a digital age:  For us, it was the idea of, again, this antidote of this digital scrolling world that we live in, where everything moves so fast. And we, even magazines, are moving so fast.

On what else besides the magazine they are doing: But, yeah, we want this to be a community that’s represented. And so, part of that is having some merchandise that people can wear and that will, you know, bring up some questions at the dinner party. Like, oh, what is Ori? That’s interesting.

On the action the magazine will generate: When that curiosity is piqued, people want an action step. So, when they’re excited about traveling and they like the way that we see the world and travel the world, why not travel with us and go have these experiences with us?

On the biggest challenge he is facing:  So I think, you know, establishing a path forward, not being afraid to adjust that path, and then explaining and bringing people along that journey with you has been the biggest challenge, but also one of the greatest creative challenges I’ve had in my career.

On the most pleasant moment: I think hearing from creatives and their feedback has been the most rewarding element of my career, maybe even my life.

On his expectations for 2025: I hope that we have launched one to two more trips that are associated with some of our content and that we have a group of curious travelers that are not only reading our magazine but are offering feedback and that are letting us know what parts of the world they want to know more about.

On what keeps him up at night: Besides typos? I go to bed at night full of ideas and anxious to wake up the next day and implement them or explore them.

And now for the lightly edited conversation with Kade Krichko, founding editor, Ori magazine:

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Samir Husni: First, congratulations on the new magazine. 

Kade Krichko: Thank you so much.

Samir Husni: Are you out of your mind to start a print publication in a digital age? 

Kade Krichko: I am the right kind of out of my mind, I think. Yes, I think there’s a lot of red flags when it comes to starting a print publication right now, but I would almost argue that not as many as three or four years ago. So, yes, there were some warning signs, and obviously some of these bigger companies have had a very, very tough time of late. And I think what we’re seeing is a rebirth, or maybe a safety valve that is the independent magazine. So, in that respect, I feel like I have entered a completely different lane than some of these other publications that are struggling right now.  But, yeah, obviously a little bit scary to start a print publication in the age of digital, right? 

Samir Husni: So, tell me a little bit more about Ori. I mean, it’s a travel from the source and the name, the origin. How did you come up with this idea to have a travel from the source magazine? 

Kade Krichko: I think you kind of nailed it a little bit in the question. Because Ori, for me, not only did I never think I’d start a print publication, I never thought I’d start a travel print publication. But what Ori is, is kind of an antidote to what we’ve been seeing in the travel industry, which is this idea of, we are a travel magazine, but I’m almost explaining as we are a magazine for travelers, because the travel magazines of old were going to these places, they were talking about their experiences, and they were coming home and explaining what these places were like, but really from the perspective of parachuting in and then parachuting out.

So, this idea of traveling from the source is actually reaching out to the source, being the people who live in these destinations, the people who live in these countries, the people who live in these towns, that work as journalists, that work as storytellers, that work as teachers, that work in restaurants, and having them explain what makes their home so great, or so interesting, or so dynamic. So, in that sense, it’s not a total shift, but a little bit of a pivot, and the idea of getting stories from the people who are living it.

That was our travel from the source idea that we built this magazine on, and then Ori, the name is kind of funny, but Ori is short for origin, also for original, for orient, all these ideas of direction, right? Originally, I started with Origen, I like speaking Spanish, I’ve spent a bunch of time in Spanish-speaking countries, and all of my friends told me they wouldn’t read my Spanish travel magazine.

I was like, come on guys, humor me a little bit, but ultimately they won out, and I decided, you know what, you’re right, Origen only represents part of the world.  If we cut that in half, we have a base word, Ori, which is Latin, which, you know, Origem is Portuguese, I’m not sure what origin is in Italian, so I’m not going to mispronounce it, but it also starts with Ori.  And we have all these Latin words that Ori itself means to begin, to rise, to appear.

But then we look at Japanese and we have origami, and Ori there means opportunity. So, that was beautiful and something that I was like, wow, that’s potent,  that’s, you know, east to west crossing over.  And then I had another friend tell me that, wow, I didn’t know you spoke Hebrew, and I said, well, I don’t.  And he’s like, well, Ori means light in Hebrew.  I was like, oh, wow, now we’re connecting, you know, this is a word that’s connecting.  And I was at an event this weekend in Brooklyn, we had a magazine launch party in Brooklyn, New York, and I had someone come up to me and be like, did you know Ori in Nigeria is actually a very important metaphysical force that is associated with destiny? And this idea that when your Ori is in line that you are living your best life and this whole thing that I had no idea about, you know.

So, it’s a word that started out of convenience, but it’s really turned into something very representative of what we’re trying to do with the magazine, which is connecting east, west, north, south, all of it. And it shows. I mean, I glanced through the first issue, and you get that global feeling within the pages, which I can call like a coffee table magazine.

But at the same time, I mean, it’s like you said, it’s travel from the source. 

Samir Husni: So, tell me, when you came up with the idea and finally determined on the name of Ori, and why twice a year?

Kade Krichko: That was another creative risk we took. We have some modeling with other publications that have done this recently, especially in the independent space.

You have, you know, the Mountain Gazette, which is a mountain lifestyle magazine. You have some more niche mountain and sports publications that are doing a victory journal in Brooklyn, New York. There’s Sports Culture Magazine.

For us, it was the idea of, again, this antidote of this digital scrolling world that we live in, where everything moves so fast. And we, even magazines, are moving so fast. You see The New Yorker, which is ultimately the pinnacle of a lot of what we do as journalists.

And they’re publishing so frequently that people don’t have time to finish that magazine before the next one shows up. And for us, we really wanted people to sit with our magazine. We wanted them to read it cover to cover, hopefully because they enjoy it, but if not, because they have the time to do it at the very least.

And maybe they find enjoyment when they actually have to slow down and read it.  So, we figured, you know, people are going to get angry either way. And if people get a little frustrated that there’s not another magazine for them to read, we’re creating our own demand in that sense.

We want people to be excited for the next magazine and have it show up and then be ready to consume and to learn and to experience what we’ve been putting together.

Samir Husni: And I’ve noticed not only you launched a magazine, but you launched also like a store with goods that people can order and buy. And tell me about the whole brand.

I mean, what’s the goal in 2024?

Kade Krichko: I think, yeah, in 2024, you need to offer a little bit more than just the publication. And if we’re not, we aren’t releasing anything digitally. We do have a blog that will have, you know, useful travel information and fun stories.

But, yeah, we want this to be a community that’s represented. And so, part of that is having some merchandise that people can wear and that will, you know, bring up some questions at the dinner party. Like, oh, what is Ori? That’s interesting.

And then also, yeah, just that idea of representation.  And then also something we’re doing recently is we’ve launched trips that are in association with the magazine. Because we feel like the magazine is about piquing curiosity.

When that curiosity is piqued, people want an action step. So, when they’re excited about traveling and they like the way that we see the world and travel the world, why not travel with us and go have these experiences with us? So, we have kind of tied this into the full circle experience. Read with us, then come see the world with us idea.

So, in the spring, we’re going to Basque Country, Spain, a place that I lived for a number of years, connecting with some friends there. And kind of living this mantra that we’re pushing in the magazine, this idea of going to the source to learn about things. We’re going and interacting with local businesses, with local wineries, with local restaurants, with local guides, and trying to emulate what we do in the pages out in the real world.

And, you know, I think the shop connects with the magazine, connects with the trips. We want to create this ecosystem, this community, rather, that once you’re kind of bought into it, you really can be a part of it. And you can help, you know, you can help us spread the word, but you can also use it to connect with other folks, including the people who put the magazine together.

Myself, I’m an email away. I mean, we’re super small.  Our staff is two, maybe three, depending on the day, because sometimes our designer is working with us, but most of the time he has a real job. Good for him. But yeah, we want this to be approachable.  And we thought that having, you know, some merchant some connection to the product was part of that.

Samir Husni: So tell me, Kade, what was the most challenging moment you faced from the moment you came up with the idea to the launch of the magazine?

Kade Krichko: Well, that is a great question, because it all kind of molds into one massive mountain that I’ve been climbing. I think the challenge has been turning. The vision is very clear for me of what I would like to do with Ori and what we would like to do as a community.

But it has been hard to translate that in today’s landscape, that I feel like there’s a set of boxes that people are comfortable with, and we rest comfortably outside of that box. So trying to show people that there are multiple ways to consume this information, to enjoy this experience, has been the most difficult. These conversations help. I think you and I getting to talk, you know, helps you understand what we’re doing and hopefully some others to understand what we’re doing. But I don’t, I’m not able to have that conversation with everybody every day. So I think, you know, establishing a path forward, not being afraid to adjust that path, and then explaining and bringing people along that journey with you has been the biggest challenge, but also one of the greatest creative challenges I’ve had in my career.

Something I really enjoy. Get me talking and I won’t stop, because I really do believe in this product, but I also believe in this platform. I think what we’re doing is somewhat innovative in our space, as far as, you know, supporting storytellers and yeah, something I can go on and on about.

That’s been the challenge, is doing something a little bit different, believing in it and then translating it.

Samir Husni: And what was the most pleasant moment you had?

Kade Krichko: I think hearing from creatives and their feedback has been the most rewarding element of my career, maybe even my life. And when I say creatives, I mean writers, I mean photographers, I mean illustrators and artists. I’ve had so many people that I’ve worked with in just the short amount of time reach out and say thank you, and that this was something that they’ve been waiting for, and that they never thought it would come, and that they wish us the best. When somebody wishes you the best, you feel a responsibility to keep going and to make sure that you make them proud. So when the magazine did come out this past November, our first issue, to then get a second round of thank yous and wows and this is better than we imagined, that’s a great feeling. And part of the thank you is this creative grant that we’ve built into our magazine, which again, when I speak of innovation, I didn’t think this was something innovative, and it’s not innovative in the nonprofit space, but perhaps in the publishing space.

Every subscription we get, we take a portion of that subscription revenue and we put it into a safe bank account, and we watch that grow as we gain subscribers. And then once our issue comes out, we go back to our subscribers, folks like you and me, who have read the magazine, and we ask them, what was your favorite piece from this magazine? What really resonated with you? And we basically have a vote, and when that vote is tallied, we award that money that we’ve been saving to a creative team, so a photographer and a writer, to fund their next project.

We don’t ask them what their next project is, we don’t tell them it has to be with us, we give it to them and we say, we believe in you. And to have that belief, I’ve been on the other side as a writer, to have that belief from an editorial staff, you feel like you can move mountains. You feel like you can do anything if somebody’s like, I believe in you. It’s not just me saying that, it’s all of our subscribers saying, we believe in you, your storytelling, and we want to see what you do next, and we’re following along. And so as far as gratification goes, we just awarded our first creative grant, and actually you’re one of the first people to officially know this, but we awarded it to a creative team out of Mexico City, a female writer and a female photographer,  Tamara de Anda and Eunice Adorno. And so they will be receiving our first creative grant this week, and we’ll be able to use that for whatever they want moving forward.

And we’re excited to see where they go, and I think a lot of people will be following along now because they want to see where their money goes, right?

Samir Husni: That’s great. So you and I are talking in January of 2025, what would you tell me you’ve accomplished in 2024?

Kade Krichko: I love this. We should hire you on our business side of things to keep us focused. By 2025, I hope we have three magazines out the door. I hope that our creative grant has grown into something that people in the media industry cannot ignore, that this is a new way of doing things in publishing, that at this point, I hope multiple magazines are copying us because I don’t want to be the only one that’s rewarding creatives in our small space. I hope that we have launched one to two more trips that are associated with some of our content and that we have a group of curious travelers that are not only reading our magazine but are offering feedback and that are letting us know what parts of the world they want to know more about.

Hopefully that’s not just in the U.S. and North America, we hope that that is all over the world. Our first issue went to 13 different countries. We’ve only really done marketing in the U.S. and very limited marketing. Marketing being reach out to my friends and say, hey, this is pretty cool. t’s something we’ve been working on. You should check it out.

So, yeah, to be a little more global as a global magazine, I think would be absolutely amazing.

As a pipe dream of mine is to offer this in different languages. But that might be a 2026 conversation.

Samir Husni: If I come unannounced to visit you one evening at home, what would I catch you doing?  

Kade Krichko: I would probably be trying to put my laptop down, but I would be doing so while cooking  and listening to music. I think those are the two things that help me recenter myself in the evening time and also continue learning while relaxing. I think cooking and music are both really fluid and imperfect, similar to language, similar to some kinds of storytelling.

So yeah, I’d probably be playing some music from some part of the world that I hadn’t heard yet and cooking a dish with what I have in the kitchen, hopefully with more than one person in the apartment, but I’ll do it for myself and for a new friend too.

Samir Husni: Excellent. And what keeps Kade up at night these days?

Kade Krichko: Do we really want the answer to that?  Besides typos? I think that Ori has ignited an energy in me that I haven’t felt in a long time.

I go to bed at night full of ideas and anxious to wake up the next day  and implement them or explore them. I wish I was getting more sleep because it does keep me up at night, but that is a fire I feel really gifted to have, that every day I wake up very motivated to make this thing better and to see where it can go. And I’m sure you get that a lot from, especially like self-starters and people in the independent space, but I do think it’s true.

I think the people who hang around the longest have that. And I think finding satisfaction in that is often the hard part, but when you do align those two things, it’s intoxicating. It’s an incredible feeling.

Samir Husni: Thank you and good luck on the future of Ori.

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Kent Johnson, CEO Of Highlights for Children, To Samir “Mr. Magazine™” Husni: “There Are Things That You Do On Paper And In Print, Ways You Process That Can Be Unique From Digital.” The Mr. Magazine™ Exclusive Interview…

February 14, 2024

“I’m an incredibly strong believer in print. And I’m in no way anti-digital or anti-screen. What we try to obsess on is what are all the modalities that one can put into action to create an experience for a kid. And I do believe in puzzling. There are things that you do on paper and in print, ways you process that can be unique from digital. And that’s really important to have in the spectrum of experiences.” Kent Johnson…

“But for us it’s never about bells and whistles of tech or print. It’s about how do you use the capabilities of the technology for the experience that you’re trying to create for the kids. And print is incredible. It’s in the backseat of the car; you can take it with you. You can write in it, share it; it’s batteries never run out.” Kent Johnson…

Highlights for Children was founded in 1946 by Garry Cleveland Myers, Ph.D., and Caroline Clark Myers, who just happen to be the current CEO Kent Johnson’s great-grandparents. And even though Kent is a direct descendant of the company’s founders, he initially had no aspirations to work in the family business. But as fate would have it, he officially joined the company in 2005 and continues to be inspired by the mission to help children become their best selves – curious, creative, caring and confident – and motivated by the challenge of carrying that philosophy into new markets around the world.

And speaking of new markets, this Ph.D.-toting physicist partnered with Google recently to create a special edition Highlights|Google magazine as a resource for parents and kids to navigate their digital lives by knowing how to evaluate trustworthy content, protect privacy, and also to deal with the emotional experiences that occur in kids’ online lives. The issue was shared with all of their subscribers as a bonus for being a part of the Highlights world. Creating a kinder, safer world for all is always the goal. Including online.

I spoke with Kent recently and we talked about this latest endeavor with Google. Also about the mission of Highlights in general and how it hasn’t changed since the magazine’s founding in 1946. The care for children hasn’t changed, nor has the concept that some things can make the world a better place, such as Highlights for Children in all its’ many forms.

And now the Mr. Magazine™ exclusive with Kent Johnson, CEO, Highlights for Children.

But first the soundbites:

On whether he was out of his mind to launch a new print magazine in 2023: Are we out of our minds? We are out of our minds. (Laughs) But it has nothing to do with launching brainPPLAY I think, and you taught me this, good magazine launches are not about launching magazines. It’s about thinking through what’s the community you’re serving, where is there a need, what are you trying to achieve with an audience.

On the role of print in this digital age: I’m an incredibly strong believer in print. And I’m in no way anti-digital or anti-screen. What we try to obsess on is what are all the modalities that one can put into action to create an experience for a kid. And I do believe in puzzling. There are things that you do on paper and in print, ways you process that can be unique from digital. And that’s really important to have in the spectrum of experiences.

On how 2023 was for his business: 2023 was hard. We’ve had an interesting journey coming through the pandemic. The pandemic was so disruptive to so much of society, it did create a lot of need for at home learning. And things that would be beneficial for kids. So it actually sort of helped our business grow when the pandemic came.

On what he would hope to say he’d accomplished in 2024: Here are some of the things that we’d like to see. We care about making progress in the way that we interact with our customers. Digital marketing is an area that we have to get better at. So, I would want to say to you that we really understood how to talk to our customers better and reach them better. We have a number of different ideas. It’s not just about throwing more money to Google and Meta, it’s about talking to our customers differently.

On whether he’s still trying to implement his great grandparent’s mission today, only using different ways: We might articulate it a little bit differently, but I think that what drives us and drives me is there is a consistency through life, from the mission and the purpose, when they founded that company back in 1946 to today, we have very aspirational goals. My great grandparents had some foundational ideas that seem as important today as they ever have – that children are important, that childhood is important, that children learn best through positive example and play, that they are capable of far more than we often assume. Some of the ways we reach them have changed, we learn more all the time about how to be that positive example. But the essence of our values remains the same.

On news he wanted to share: Last year we got into a conversation with the Google Foundation about their desire to make a difference for children in trying to broker the risks, the challenges, the realities of life on the Internet. We live in a digital world and people need skills. People need to protect themselves, they need to be Internet Awesome, not Internet Naive, not Internet Unsafe.

On being partners with Google, not enemies: I always wondered how Highlights and Google could have a more positive impact together. Maybe that’s different than the others. (Laughs) We are a content company; we are a publisher, but we’re a kid company. So we have to think about things through that lens.

On whether children are better off today than they were five years ago: My opinion is no, they’re not. I wish it weren’t true. I think income disparity, the negative impacts on mental health and education of the pandemic. Since 2019 to now, we see significant increases in mental health issues, significant challenges around educational issues and school attendance.

On what keeps him up at night: Everything. (Laughs) The pace of change; wanting to have as much success as possible launching preschool curriculum; addressing the cost structures around digital marketing and print production and distribution. I will always talk about purpose and mission, but the economic challenges for the magazine industry, for print, for the U.S. economy, for distribution; the economic challenges are real for us and everyone else in the industry.

And now the lightly edited Mr. Magazine™ interview with Kent Johnson, CEO, Highlights for Children.

Samir Husni: You’re one of the few companies that launched a new magazine in 2023. Are you out of your mind?

Kent Johnson: Are we out of our minds? We are out of our minds. (Laughs) But it has nothing to do with launching brainPlay. I think, and you taught me this, good magazine launches are not about launching magazines. It’s about thinking through what’s the community you’re serving, where is there a need, and what are you trying to achieve with an audience.

So for us, yes we did launch brainPlay as a magazine. Our objective was about serving what we want to cultivate as a special interest across all of our Highlights subscribers. And the tagline for brainPlay is it’s a magazine for puzzle people. So we know that a large fraction of our readers for Highlights love Hidden Pictures; they love some of the brain games; some of the features within Highlights that inspires critical thinking, so puzzling is a significant thing that they like.

We hear the complaint of why is there only one Hidden Picture puzzle? We know that consumers want more. So we wanted to create the special interest add on in a sense. Now it is a standalone magazine; it’s a 6X frequency. But create for those puzzling kids, which frankly we think every kid should be a puzzling kid, our world is in need of children who grow up with the critical thinking, the insight and the innovation skill that we think is developed through a love of puzzling.

So we wanted to serve those kids. And additionally, we wanted to serve them as an extension of Highlights, but we thought if they really could experience broader senses of all the different types of puzzles we had, that it might invite them and their families into our larger puzzling franchise products. And a lot of those are books; some are digital, but many are books that are sold at Target and Walmart and Barnes & Noble.

So we have a large array of ways for kids to experience puzzling and we thought okay, identify yourself as a puzzling kid, experience that every other month as an extension and as a gateway to more puzzling from Highlights or from other companies. So yes, we launched a magazine, but we don’t think we’re out of our minds to believe that our world would be a better place if more puzzling kids got to exercise that puzzling itch.

Samir Husni: What’s the role of print in this digital age?

Kent Johnson: I’m an incredibly strong believer in print. And I’m in no way anti-digital or anti-screen. What we try to obsess on is what are all the modalities that one can put into action to create an experience for a kid. And I do believe in puzzling. There are things that you do on paper and in print, ways you process that can be unique from digital. And that’s really important to have in the spectrum of experiences.

And I think there’s incredible puzzling online. There are incredible apps; there are incredible digital experiences; we have been investing as well in our highlightskids.com, in different kinds of puzzling experiences; our Hidden Pictures app. And nobody in their magazine can touch the Hidden Object and have it animated fill in, I think that’s pretty cool.

But for us it’s never about bells and whistles of tech or print. It’s about how do you use the capabilities of the technology for the experience that you’re trying to create for the kids. And print is incredible. It’s in the backseat of the car; you can take it with you. You can write in it, share it; it’s batteries never run out.

And I do think away from the distractions that are always present on a digital device, print does allow a little bit of a different puzzling experience. The question is how do we use print as part of our mission to help children become their best selves?

Samir Husni: How was 2023 for your business?

Kent Johnson: 2023 was hard. We’ve had an interesting journey coming through the pandemic. The pandemic was so disruptive to so much of society, it did create a lot of need for at home learning. And things that would be beneficial for kids. So it actually sort of helped our business grow when the pandemic came.

But this echo of the pandemic, in terms of inflation and cost pressures, and the reality that the cost pressures in normal economy inflation are one thing, but the inflationary pressures in direct mail and paper and printing, like significantly worse inflation experienced in direct mail printing paper.

So we have had to shrink the business a bit, driven not by any sort of weakness in the brand and how people respond to our marketing efforts, but in the dramatic costs of customer acquisition through channels that we relied on.

So 2023 for us was a year of talking about what’s our strategy for source transformation. We want to think of ourselves where we create subscriptions, not just as a business model of 12 issues mailed to you a year, that’s one way that we define subscription, but internally we’re talking about subscriptions as a relationship, so it has to be more than those 12 issues.

There has to be benefits in ways that a family would say I’m a Highlights subscriber and I have all of these different things: print, digital, other relationships. Maybe even the way I think about myself as a parent in my relationship to Highlights as a subscriber.

So we’re talking a lot about how do we transform the sources of how we bring people into that relationship with us because a lot of what we’ve done as a magazine industry overtime: direct mail, certain other marketing techniques, it’s just become too expensive.

So we’ve had to shrink some traditional sources, which did cause the business to contract, and we’re working really hard at not only acquiring new magazine subscriptions, but also building those relationships. And we need new sources of how we bring people into that relationship.

And I’ve actually gotten excited about it. I kind of wish we’d started it – we were reliant on things that we knew didn’t have a long term future. I said to my board, this may be one of the best things that’s happened to us because it’s forcing us to rethink how we initiate relationships with customers. And I think what we’re building is a more long term, sustainable better business. And also a business that could be better focused on serving the customer.

Samir Husni: If you and I are having this same conversation at the end of the year, what would you hope to tell me you had accomplished in 2024?

Kent Johnson: Here are some of the things that we’d like to see. We care about making progress in the way that we interact with our customers.. Digital marketing is an area that we have to get better at. So I would want to say to you that we really understood how to talk to our customers better and reach them better. We have a number of different ideas. It’s not just about throwing more money to Google and Meta, it’s about talking to our customers differently.

In some cases for us we want to tell you that we had some really successful partnerships, maybe where we’re bringing different brands to bear, to reach and connect to customers through their knowledge and trust of Highlights, but also maybe their relationships with other brands that they know in their market.

I think I’d want to be telling you about how we’re getting younger customers well. I’d want to be telling you about the idea that we changed the way we communicate with families and facilitate community across families.

Last year we acquired a company called Tinkergarten, which is this really neat outdoor learning experiential child-driven set of ideas and curriculum activities. But there’s a really well demonstrated approach to creating communities across the teachers of these outdoor activities and the parent participants. We have so many submissions to our High Five Magazine, of parents showing with pride, what their child made either in the kitchen or as a craft inspired by something in High Five.

So I’d love to be telling you that we found ways to activate those parents, not only to share with us, but to share with each other and their friends and family. Because sharing that kind of experience and modeling for each other, the activities that come off the page is a piece of building community that for us can be transformative.

And this is a little bit unrelated to the magazine industry, but we just announced as a company that we’re launching a Highlights Early Childhood Curriculum. We’re calling it Preschool With A Purpose, we’ve had a team working on this for a couple of years. We’ve built the educational program for an all day, every day preschool program.

So I’d love to be able to tell you that we have this great launch and now kids are experiencing Highlights all day in preschool every day of the week. And they’re taking home an activity every Friday to do at home and that parents are engaging in that way. And that’s a new experience in those settings that’s bringing families into the Highlights relationship.

So someday I want to tell you that we have this huge early childhood program and by the way, 50% of those kids, their families also subscribe to a magazine. That’s not a source that most adult magazines use, but for us it’s so mission-aligned because we’ve always asked ourselves: where are children, what are they doing; is there a way that we can have a positive impact on what’s happening?

And when we talked to preschool teachers and looked at the content that we had already created and the ideas that we had, we knew that we could make a really excellent, innovative preschool curriculum program. So those are a few of the things that I’d want to tell you.

Samir Husni: It seems everything that you do has a purpose: Fun with a Purpose; you even have a chief purpose officer, which no other media company has. Are you still trying to implement the mission your great-grandparents had for Highlights, only using different ways?

Kent Johnson: We might articulate it a little bit differently, but I think that what drives us and drives me is there is a consistency through life, from the mission and the purpose, when they founded that company back in 1946 to today, we have very aspirational goals. We talk about the vision of our company is that if we’re successful, we believe that we’re helping to create a more optimistic and empathetic world where all children can become their best selves.

So it’s a pretty big goal. Our vision statement talks about when we succeed we hope our actions and our impact through the experiences we create ripple out to benefit all society. And we have a society where we’re so far from a situation where all children can become their best selves.

So it is aspirational, but it is the lens that we use to look at everything. We look at capital investment with spread sheets, but we also look at from the lens of what’s the chance that this makes a sustainable, purpose and mission impact? Yes, we do have a chief purpose officer, but I also try to remind everyone purpose is in everyone’s job here.

It’s what motivates me. It’s what sustains us when you have a tough year. You have inflation, okay, we have to overcome that, because we have a higher purpose in what we’re doing. It’s a  conversation that I have in ever hire I make, but I hope that we have it systematized so that it’s a conversation that we have in every employee decision that we make. Are you interested in our purpose? Because if you’re not, you probably don’t belong at our company.

We try to be very clear that it’s the purpose and vision of the company, it’s not just something to make us feel good. It has to drive decision-making; it has to drive prioritization from the board level to every level in the company.

So yes we are implementing my great-grandparents’ mission as much as possible. I’m a believer in capitalism; I’m bullish on our county; I’m bullish on the future; I’m bullish on the innovation that comes from the human spirit. But I’m completely uninterested in being a company that just wants to make money. I think you have to have a higher purpose and when I see that power motivating our employees, it just confirms that that’s the special sauce that has allowed us to survive and succeed. And it’s what’s going to get us the next 78 years.

Samir Husni: Isn’t there some news that you wanted to share with everyone?

Kent Johnson: It ties a little bit with your question about the role of print because I think that we believe some of these powerful, really important digital companies have made print unnecessary. Think of the names that come to mind when you think of the top three most valuable companies.

But let me show you the cover of the special issue we’ve just gotten. You’ll notice a brand on that cover that is not known for their print footprint. And you see the tagline Be Internet Awesome. And I’ll tell you a little bit of the background.

Last year we got into a conversation with the Google Foundation about their desire to make a difference for children in trying to broker the risks, the challenges, the realities of life on the Internet. We live in a digital world and people need skills. People need to protect themselves, they need to be Internet Awesome, not Internet Naive, not Internet Unsafe.

With the pressures and the realities, we have to start younger setting the basis. And as we were having this conversation, at one point together we said if a parent knows they should be educating their kid about these things, they can Google the information. But if you want to make an impact, how would you motivate children and families, how would you reach children and families who are not actively searching for what they need to learn about being safe on the Internet?

Children don’t want to sign up for boring or didactic and what Highlights believes it has mastered in Fun with a Purpose is how to have a kid love it, but take value in learning out of it. So in our conversation with Google we said there’s a lot of understanding in what we should be teaching kids, let’s work together and create something that will draw them into the content.

And out of that came the idea let’s build a full issue, same size, 44 pages; let’s build a special issue of Highlights Magazine; we’ll cobrand it, a special supplement issue, Highlights and Google together. All Google’s knowledge of what curriculum, ideas; Highlight’s special sauce about kids. And so we built the special issue to help bring kids and families into these ideas and move them along.

We also said let’s not just do kids, we’re going to build microsites for parents to help them understand and support, resources for teachers if they want to use it in schools. So we built a lot of that and scaffolding so that people can use this content to start conversations and create experiences that leaves kids safer and more mature and more understanding of the Internet.

And the cool thing is because Google is serious about the impact they want to have on kids in the U.S. and globally, in partnership with them we’re going to be able to send a free copy of this magazine to all 850,000 of our Highlights subscribers as an extra bonus for their subscription relationship with us. And we know that there are many, many kids who don’t subscribe.

So we worked closely with Google and with our business development team. We’re going to distribute another half million copies of this magazine through the Boys & Girls Clubs of America, through Save The Children, through Reading Is Fundamental; also through Blue Star Families to reach military families. So we built the distribution network to get these resources to kids across a whole spectrum of socioeconomic diversity and geography, all of that.

And I just really admire Google’s commitment for that reach and it’s been great to partner with them. But in our first conversation it was, do we believe it’s important to give kids experiences to help them be safer and more thoughtful? Does this fit? And actually, one of my calls after the first conversation was to Chris Cully, our chief purpose officer, and it was, this idea came up, how does this fit in your mind with our purpose?

Samir Husni: You’re the only CEO of a media company that I’ve spoken to lately who is building  a partnership with Google and not having them as a nightmare. (Laughs) When I ask others what keeps them up at night, many respond Google. But it’s good to hear that someone with a purpose is building a partnership with them.

Kent Johnson: I don’t think of myself as being in any particular industry We try to think as big as possible about what partners might care about the same things that we do. One of the reasons we work with Save the Children and have decided to deliberately develop a long term relationship with them is because their footprint and the ability to serve people around the world is proven. They have people on the ground. So when things are going on at the border and we want to send stuff there, we can. We’re able to reach kids in the Ukraine. This was a bit more digital, but we granted some rights to another partner to translate a bunch of our content into Ukrainian.

So Highlights has to be really clear about what we’re good at and then find partners and be really clear about what they’re good at. And I think that’s what Google saw in Highlights and for them, when we were in all of these conversations, they said yes, we really think print could be part of our way of achieving what we want to achieve. Who else besides Highlights would we work with for this kind of thing.

I always wondered how Highlights and Google could have a more positive impact together. Maybe that’s different than the others. (Laughs) We are a content company; we are a publisher, but we’re a kid company. So we have to think about things through that lens.

Samir Husni: You said the first call that you made was to your chief purpose officer?

Kent Johnson: Yes, I called Chris and said hey, here’s this idea we just talked about, how does that fit? She said oh my, we’ve thought so many times, how could we be more helpful to kids. There’s all this fake information; there’s passwords; there’s bullying. She said we try to do some of that in the magazine, but you might be able to do a whole 32 pages of it; we love it.

I think a good partnership like this one, it wasn’t like we had to fret over it. We said if that’s really the goal, to help kids be safer, to be kinder, we’re all in.

We also have a curriculum company and I called the head of it and asked, what about this? Is there a need for this in schools? Would you want to be a part of making a positive impact? We do foundational skills in literacy at our curriculum: math, spelling, vocabulary. And her answer was of course. Digital literacy is a foundational skill. We’re not building curriculum there; we’re not really doing that, but that fits why we exist. In school, we would want kids to get all the basic building blocks of literacy that allowed them to be safe and successful and grow and learn in a healthy fashion.

So for us, the goals were fit with that purpose. And that was the lens. Once that all worked out, then it was time to figure out the details. And I’m probably overestimating how much conversation it took to evolve; I’m certainly not giving credit to an editorial team who were already building all their products for our company, then having to throw another full issue  of brand new content in and say that has to get done as well. We’re really fortunate to have incredible teams. And the Google team was incredible, in terms of feedback and underlying content and partnership.

So there’s a lot of credit to go around and it’s a little more complicated than I said. But we’re going to reach 1.5 million kids at least with content that I believe in my heart and soul is going to make a difference with how they interact with part of their everyday life. So it’s exciting.

Samir Husni: Is Chris Cully the longest serving editor at Highlights? She’s 31 years there now?

Kent Johnson: I’m trying to think. There’s not been a lot of editors at Highlights. Let’s see, my great-grandfather started as editor in 1946 and he died in 1971. So I believe there’s a very good chance that Chris is the longest.  

No matter how long she has served, there is no doubt that her passionate advocacy for children has helped shape Highlights during her tenure, and it’s why she was perfect to step into the role of Chief Purpose Office.

Samir Husni: Are the children in the country better off today than they were five years ago?

Kent Johnson: My opinion is no, they’re not. I wish it weren’t true. I think about income disparity, the negative impacts on mental health and education of the pandemic. Since 2019 to now, we see significant increases in mental health issues, significant challenges around educational issues and school attendance.

We put into place an incredible child tax credit that pulled so many kids out of poverty. And we have not been able to reinstate that and the evidence is that if you can pull kids out of poverty, you enhance their brain development, you enhance their health and nutrition, and you’re helping them be their best selves so that they can contribute over long, successful lives and careers.

Unfortunately, I don’t feel kids are better off today than five years ago and I’m a tireless advocate and a believer that we should invest more in our children because it’s investing in our country’s future and it’s investing in what I believe is our most important asset, our children. And that’s a foundational belief for Highlights for Children.

Samir Husni: My typical last question; what keeps you up at night?

Kent Johnson: Everything. (Laughs) The pace of change; wanting to have as much success as possible launching preschool curriculum; addressing the cost structures around digital marketing and print production and distribution. I will always talk about purpose and mission, but the economic challenges for the magazine industry, for print, for the U.S. economy, for distribution; the economic challenges are real for us and everyone else in the industry.

It’s a hard, hard journey to overcome the structural challenges for magazines and for print in this economy. So I’m kept up just thinking about how do we keep this small, but incredible team that we’ve assembled, how do we keep them emotionally, mentally healthy and energized because we have so many challenges and opportunities to tackle.

More and more since the pandemic, I’m up at night thinking how do we keep our people working at their best? How do we create teams that can really perform and execute when the world out there is so messy and there are so many issues and so much to do.

Samir Husni: Thank you.  


 

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Bonnie Kintzer, President & CEO, Trusted Media Brands To Samir “Mr. Magazine™” Husni: “If You Read That Print Magazine You Know That You Will Be Entertained, You’ll Chuckle At The Jokes, You’ll Learn Something; You Might Even Get A Little Teary At A Story. You Can’t Have That Experience On The Web.” A Mr. Magazine™ Exclusive…

February 3, 2024

“Reader’s Digest is the greatest example of successful print because part of it is the physical nature of the product; the fact that it’s small and pocket-sized and you can take it anywhere.” Bonnie Kintzer…

“I think the beauty of print is that the brand is so revered. Our print brands have been around for a long time, they really mean something as opposed to launching a new brand that doesn’t have a history. So I think the beauty of print is having such a great history. When you have something like Reader’s Digest or Taste of Home, it already has this incredible stamp of approval.” Bonnie Kintzer…

Bonnie Kintzer has been president and CEO of Trusted Media Brands for around10 years and isn’t afraid to tout print as the individualized physical experience it is. Oh she’s a firm believer in digital, video and AI, but she doesn’t sweep print under a dilapidated, hole-worn rug either. I spoke with Bonnie recently and we talked about many things. From being considered a media company rather than a magazine company to where she sees the magazine media business heading in the future, the conversation was vast and very informative.

As you read this interview keep in mind that Bonnie oversees titles like Reader’s Digest, Taste of Home, and Family Handyman. Stalwart, trustworthy magazines that have always contributed bountifully to each of their subject matters and genres. And along with the great print products, there are videos, digital entities and even a streaming service title. With a plethora of content such as that, her plate is always full, but you can be sure she still has lots of fun doing what she does. And I know because I asked her…

And now the Mr. Magazine™ exclusive interview with Bonnie Kintzer, president & CEO, Trusted Media Brands. Please enjoy…

But first the soundbites:

On how she saw 2023: I think it was, obviously, a very challenging year. On the print side, we did quite well. We saw great renewals and really terrific response rates to our digital initiatives on the magazine, so I actually think from a print perspective we were very happy. On the digital side we saw a lot of challenges with Google and I think we have responded in kind to that. We had a fantastic December and I think it was a year of transition as in some ways they all are.

On her forecast for 2024: I think our purposefulness will continue to be strong. I think we’re very focused on our four brands; we have four very strong magazines. I think the newsstand will continue to be a challenge, but our direct marketing, whether it’s the mail or digital, continues to do really well. So we feel really good about it.

On why she thinks her print brand is still doing good in this digital age: Because our brands are really beloved, and we focus on four not a larger amount like we used to. I do think too that we were very thoughtful in focusing on the titles that had the longevity, such as Reader’s Digest.

On whether the experience is different when you buy a magazine from the newsstand or get it in the mail as opposed to the web: Oh yes, and it always will be. Reader’s Digest is the greatest example of successful print because part of it is the physical nature of the product; the fact that it’s small and pocket-sized and you can take it anywhere.

On closing the Canadian edition of Reader’s Digest: As you know, Canada is a very small market and it’s a very difficult market from a postal perspective. And I think the team did a fantastic job, but we’re about focus. I can’t emphasize that enough. And I think focus is what helps us to continue to be successful. You have to focus on where the opportunity is and I think that we do that in everything we do.

On whether they’re involved in the bookazine business: We have some bookazines, but it’s really not where we focus. I would say that the newsstand channel is quite broken and we really try to focus on areas where we can have impact. And we have not been able to have great impact on the newsstand. Again, not our focus.

On whether Reader’s Digest is still their number one brand: Yes, in print. And we have other brands outside of print with the FailArmy, The Pet Collective, and the WeatherSpy, People Are Awesome, and we also love our video brands. We launched At Home with Family Handyman, which is a streaming channel, obviously in partnership with Family Handyman. But of the four print brands, yes, Reader’s Digest is the biggest and doing incredibly well.

On where she sees the entire magazine media business heading: I think it will continue to get smaller and I think postal costs will continue to rise. And that will be a challenge. Our audiences can only take so much of a price increase, which means we will have less money to market and to deliver. So I expect it to be a smaller business. I always say that you want it to be a healthy and sustainable business and that’s absolutely the way we run it.

On being a media company instead of a magazine company: We don’t consider ourselves a magazine company at all. We consider ourselves a media company, with video first. We definitely lead with video. That is absolutely where consumers are going, where advertisers are going and as I said, we love our video brands. That’s what makes us and we take care of all parts of our business.

On the challenges she faces moving into 2024: Trying to understand what the situation with ad rates is going to be. I think the Google algorithm changes have affected all of us permanently. So those are big challenges, but I always say in this market you have to be excellent at pivoting and we’re excellent at pivoting. When we can do better with one partner than another we shift our resources. And the team is very adept and very agile.

On the most pleasant surprise of 2023: I’ll tell you a great print surprise. If you remember Reader’s Digest Condensed Books, which were renamed Select Editions, well we relaunched them as Fiction Favorites and it was the highest renewals that we have seen in years. And that was great. That was great to see that people are reading books in print and how great for a Reader’s Digest product that’s been alive for decades to see such a great burst of energy. That was a really wonderful surprise for us on the print side.

On the biggest disappointment of 2023: I think seeing continued postal increases has just been what I call, a criminal act. It was such a blow to all of us. So it’s a huge disappointment that we continue to get those increases and have no way to pass that on to our consumers.

On whether it’s easier to establish an audience for a print brand going to digital or a pure digital product: I think launching digital brands is very hard. It’s very hard to give them the weight that a print brand has. So that would probably be the difference.

On whether she thinks AI will be a friend or a foe to the publishing industry: I think AI is brilliant and fantastic and that it will make us much more efficient. It will allow us to analyze our data much more quickly to determine what data is meaningful and determine what our audiences are looking for. It can help us to pivot even more quickly.

On whether she feels curation in print is more important than ever: Yes, we named Jason Buhrmester to be the chief content officer of all of our print brands to make sure all of our print brands were really getting the necessary focus. We didn’t want them to be less important than their digital siblings. So we feel great about that and that we’re putting the right focus on print and that our leaders are doing the right print curation.

On anything she’d like to add: I’m an optimist by nature. I always tell my team it’s head in the clouds, feet on the ground. We have to understand what’s really happening in the marketplace and be disciplined and data-informed, which we are. And I think we make our decisions carefully and mindfully and we will adjust accordingly.

On what keeps her up at night: The economy. Really understanding what’s going to happen with interest rates. I think the amount of job loss within the industry has been exceptional. And I think that is a big one. Watching what happens with AI and what happens with Google search, both are very big forces and we don’t fully know the impact of them yet on our business.

And now the lightly edited Mr. Magazine™ interview with Bonnie Kintzer, president & CEO, Trusted Media Brands.

Samir Husni: How would you describe 2023?

Bonnie Kintzer: I think it was, obviously, a very challenging year. On the print side, we did quite well. We saw great renewals and really terrific response rates to our digital initiatives on the magazine, so I actually think from a print perspective we were very happy. On the digital side we saw a lot of challenges with Google and I think we have responded in kind to that. We had a fantastic December and I think it was a year of transition as in some ways they all are.

Samir Husni: What’s your forecast for 2024?

Bonnie Kintzer: I think our purposefulness will continue to be strong. I think we’re very focused on our four brands; we have four very strong magazines. I think the newsstand will continue to be a challenge, but our direct marketing, whether it’s the mail or digital, continues to do really well. So we feel really good about it.

Advertising in print is a little up and down, so obviously we’ve always been consumer-driven and we’ll continue to be consumer-driven, although we love our advertising partners. Digitally, I think it will be much more about the higher engagement of every visitor because I think search will continue to be challenged. But I think we have very deep relationships with our audience already and we’ll just focus on deepening them.

Of course, we also have a thriving social and streaming business. We ‘re very big in video now, that’s really the biggest part of our business and that continues to perform well for us.

Samir Husni: Why do you think in this digital age that your print is still doing well? What’s your secret?

Bonnie Kintzer: Because our brands are really beloved, and we focus on four not a larger amount like we used to. I do think too that we were very thoughtful in focusing on the titles that had the longevity, such as Reader’s Digest.

Our brands also live in many different platforms, so if you love Taste of Home, you can love it online and in print, and don’t forget we have a very big book business too unlike other publishers. And our book business and our magazine business work hand in hand.

Reader’s Digest continues to be a powerhouse and performing strongly. As you know, Reader’s Digest is the fabric of many people’s homes; it’s the magazine for everybody. Everyone is included in our title. I think everybody responds very well to that.

Samir Husni: Do you feel that when you buy the magazine on the newsstand or get it in the mail that it’s a different experience than going on the website?

Bonnie Kintzer: Oh yes, and it always will be. Reader’s Digest is the greatest example of successful print because part of it is the physical nature of the product; the fact that it’s small and pocket-sized and you can take it anywhere.

But it’s also the emotional arc. If you read that print magazine you know that you will be entertained, you’ll chuckle at the jokes, you’ll learn something; you might even get a little teary at a story. You can’t have that experience on the web. On the web you’re searching for something or you’re reading something, but you’re unlikely to have that emotional arc and I think that is truly the beauty of the Reader’s Digest magazine.

Samir Husni: When you see something in print do you feel that it’s more truthful than digital?

Bonnie Kintzer: Certainly, we don’t treat our writing that way. (Laughs) I couldn’t comment on other publishers, but we think our web is truthful as is our print.

Samir Husni: I read that you’re closing the Reader’s Digest in Canada. Are you going to substitute that edition with the United States edition?

Bonnie Kintzer: The Canadian audience will have that option. As you know, Canada is a very small market and it’s a very difficult market from a postal perspective. And I think the team did a fantastic job, but we’re about focus. I can’t emphasize that enough.

And I think focus is what helps us to continue to be successful. You have to focus on where the opportunity is and I think that we do that in everything we do. We’re quite disciplined and don’t let the emotion get in the way. We love our products, but we know that in the end we’re running a business and serving an audience. And that’s what we focus on.

Samir Husni: I call 2023 the year of the bookazine because there was more than 1,200 bookazines on the newsstands compared to only 71 new magazines launched, with only one monthly. I know you’re big on books, but are you involved in the bookazine business?  

Bonnie Kintzer: We have some bookazines, but it’s really not where we focus. I would say that the newsstand channel is quite broken and we really try to focus on areas where we can have impact. And we have not been able to have great impact on the newsstand. Again, not our focus.

Samir Husni: Is Reader’s Digest still the number one brand in your stable?

Bonnie Kintzer: Yes, in print. And we have other brands outside of print with the FailArmy, The Pet Collective, and the WeatherSpy, People Are Awesome, and we also love our video brands. We launched At Home with Family Handyman, which is a streaming channel, obviously in partnership with Family Handyman. But of the four print brands, yes, Reader’s Digest is the biggest and doing incredibly well.

Samir Husni: You’ve brought the company out of debt; are you still out of debt?

Bonnie Kintzer: No, we took on debt when we bought Jukin Media two and a half years ago.

Samir Husni: Where do you see the whole magazine media business heading?

Bonnie Kintzer: I think it will continue to get smaller and I think postal costs will continue to rise. And that will be a challenge. Our audiences can only take so much of a price increase, which means we will have less money to market and to deliver. So I expect it to be a smaller business. I always say that you want it to be a healthy and sustainable business and that’s absolutely the way we run it.

Samir Husni: And you’ve already diversified; I remember you told me last year that you were no longer a magazine company, but a media company.

Bonnie Kintzer: Absolutely. We don’t consider ourselves a magazine company at all. We consider ourselves a media company, with video first. We definitely lead with video. That is absolutely where consumers are going, where advertisers are going and as I said, we love our video brands. That’s what makes us and we take care of all parts of our business.

Samir Husni: What are the challenges that face you as you move into 2024?

Bonnie Kintzer: Trying to understand what the situation with ad rates is going to be. I think the Google algorithm changes have affected all of us permanently. So those are big challenges, but I always say in this market you have to be excellent at pivoting and we’re excellent at pivoting. When we can do better with one partner than another we shift our resources. And the team is very adept and very agile.

Samir Husni: What was the most pleasant surprise of 2023?

Bonnie Kintzer: I’ll tell you a great print surprise. If you remember Reader’s Digest Condensed Books, which were renamed Select Editions, well we relaunched them as Fiction Favorites and it was the highest renewals that we have seen in years. And that was great. That was great to see that people are reading books in print and how great for a Reader’s Digest product that’s been alive for decades to see such a great burst of energy. That was a really wonderful surprise for us on the print side.

The launching of At Home with Family Handyman on Samsung has been exceptional. We love that we can take this 70-year-old print brand and make it a part of the streaming universe. It’s very exciting.

Samir Husni: And what was the biggest disappointment of 2023?

Bonnie Kintzer: I think seeing continued postal increases has just been what I call, a criminal act. It was such a blow to all of us. So it’s a huge disappointment that we continue to get those increases and have no way to pass that on to our consumers.

Samir Husni: Since you’ve dealt with print brands going to digital and pure digital, which do you think is easier to establish an audience for?

Bonnie Kintzer: I think the beauty of print is that the brand is so revered. Our print brands have been around for a long time, they really mean something as opposed to launching a new brand that doesn’t have a history. So I think the beauty of print is having such a great history. When you have something like Reader’s Digest or Taste of Home, it already has this incredible stamp of approval.

I think launching digital brands is very hard. It’s very hard to give them the weight that a print brand has. So that would probably be the difference.

Samir Husni: Do you feel that AI is going to be a friend or a foe to the publishing business?

Bonnie Kintzer: I think AI is brilliant and fantastic and that it will make us much more efficient. It will allow us to analyze our data much more quickly to determine what data is meaningful and determine what our audiences are looking for. It can help us to pivot even more quickly.

I think the AI impact on search is by far the most worrisome. But we will have to answer that by strengthening our relationships and making what’s strong even stronger. 

Samir Husni: Do you feel that the curation part of print is now more essential than ever?

Bonnie Kintzer: Yes, we named Jason Buhrmester to be the chief content officer of all of our print brands to make sure all of our print brands were really getting the necessary focus. We didn’t want them to be less important than their digital siblings. So we feel great about that and that we’re putting the right focus on print and that our leaders are doing the right print curation.

Creation is critical. You think about all of our titles; Taste of Home we’re curating the best set of recipes so that you can make fantastic meals. I hear from people all of the time about Family Handyman and what’s important to the home this month or new products; curation is critical and a magazine does that so well. I think we are doing a great job and focused in the right manner.

Samir Husni: Anything you’d like to add?

Bonnie Kintzer: I’m an optimist by nature. I always tell my team it’s head in the clouds, feet on the ground. We have to understand what’s really happening in the marketplace and be disciplined and data-informed, which we are. And I think we make our decisions carefully and mindfully and we will adjust accordingly.

Samir Husni: Are you still having fun?

Bonnie Kintzer: I am the longest consecutive CEO next to DeWitt Wallace of this company. I’m almost at 10 years and I’m still having fun. And I still love the team and the brands.

Samir Husni: My typical last question; what keeps you up at night?

Bonnie Kintzer: The economy. Really understanding what’s going to happen with interest rates. I think the amount of job loss within the industry has been exceptional. And I think that is a big one. Watching what happens with AI and what happens with Google search, both are very big forces and we don’t fully know the impact of them yet on our business.

Samir Husni: Thank you.