Archive for the ‘News and Views’ Category

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Once again the American publishing model proves to be DEAD… A new center for innovation to be born soon

February 25, 2009

What is wrong with this picture? Earlier this month I received the following press release from the folks at Hallmark magazine:

Hallmark Magazine’s February/March ’09 issue, on newsstands beginning today, is up 53% in paging and 37% in revenue when compared with the same 2008 issue. Those numbers are not typos. In this economy, when many publishers are managing layoffs, cutbacks and advertising discounts, Hallmark Magazine’s Carol Campbell Boggs continues to leverage the power of the Hallmark halo to tremendous effect.

hallmark-magazineNew advertisers in the February/March issue include: Pfizer, Sony, Novartis and PBS with new business from P&G, GSK and Hormel. The issue also represents the first with the rate base increase to 800,000 — a 100% increase since the magazine’s fall 2006 launch. This sustained growth is certainly cause for celebration within Hallmark; it’s also a marked success in the publishing industry during a time of major transition.

And, as indicated in the 2008 year-end PIB report, Hallmark Magazine is one of the few to finish the year ahead – and one of only a handful of magazines enjoying double-digit growth!

Today I received the news that Hallmark magazine is no longer going to be published. Folio magazine quoted Hallmark president and CEO Donald J. Hall Jr., saying that

“the decision to stop publishing the magazine was reached after a “comprehensive analysis” of the overall magazine industry.

“Despite favorable consumer acceptance of the publication, we cannot justify continued investment in the magazine at a time when we must focus our efforts and resources only on those projects that will lead to long-term profitable revenue growth for the company,” he said.

The magazine’s 28 employees have been laid off, the company said. In addition, 10 Kansas City, Missouri-based positions in the company’s creative division will be eliminated.

How on earth can you justify a magazine that is growing both in advertising and circulation is being shuttered? Very simple, it means that the magazine was not making any money from circulation and at the same time it brings to question the revenues coming from advertising. Is it heavy discounts or give-a-ways? Who knows? One thing I know for sure is that the American publishing model is DEAD. It is time to reinvent the publishing model. It is time to charge the readers the price of the magazines. It is time for innovation in print and in the American publishing model. Stop giving away your pages and your content on a silver platter with no real price. Now is the time for change. A change that will not take us from print to the web, but rather a change that will create a new publishing model incorporating both print and the web. A model that uses content and the concept of selling content as its basic corner stone. We MUST stopping giving our content and our pages for free or close to free. It is a shame (I can’t think of any other word) when a successful (or so we were told a few weeks ago) magazine like Hallmark is forced to shut down. We need to search for a cure for the ills of our industry. Every venue is sick. An over the counter medicine is not going to be enough. Our illnesses are grave, but they are not terminal if we innovate. We have to invent new medicines to cure the ills of our industry, all venues of our industry. The publishing model, the distribution model, the pricing model and the staffing model. We have to innovate and to create new ways of doing publishing. If we claim to be creative people (journalists, marketers, analysts, designers) now is the time to put our money where our mouth is.

In the next few days, I will be taking the first humble step toward the formation of a new center dealing with magazine and print innovation. The center will be called Magazine Innovation Center (MIC) and will focus on amplifying the future of print. I will need all the help that I can get from all the folks in our industry, here and abroad. We need to innovate. We need to create and be creative. Stay tuned for more details later.

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A Mirage You Can Only See in Print…

February 23, 2009

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To borrow a phrase from our friends in the United Kingdom this is the age of the Super Glossy Magazines. POP magazine may have started this trend eight years ago, and now comes the ultimate super glossy: Mirage. Conceived in South Africa and printed in Germany with a worldwide network of offices and ad reps, Mirage offers a 360-page picture book utilizing the best printing techniques and opting for the best paper combination to create “an international fashion and swimwear magazine inspired by the worlds of jetset hedonism, old school attitude and a certain adolescent nervousness.”

The first issue of Mirage is anything but a mirage. It is as real as it can be. You can hold it, feel the paper, engage and interact with the images, display on your coffee table and in fact start a conversation with anyone who visits you and see the Mirage displayed on your coffee table.

The magazine is published in limited editions of 25,000 and sells for $16.95. Mirage promises “a provocative and universal subject: a new generation of hot boys and girls taking a stand against mediocricy.”

Mirage combines “jetset hedonism with 21st century voyeurism” and provides solid proof for the Thomases of this world, that print even makes a Mirage something that you see, touch and enjoy. Check the magazine on the newsstands and its media kit here.

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Shocking News: The Web is NOT a PRINT Medium…

February 11, 2009

For starters I agree with the saying, “if it does not move, or if it does not sound, it has no place on the web.” The beauty of the internet is it provides us with moving objects, beautiful sounds and animated illustrations. Unlike magazines, which by nature, are meant to provide us with still objects (frozen great images) and a combination of the 26 lead soldiers (the ABCs for those who want to know) in a way that will and should (if done well) captivate all our senses. To each medium its own.

So, it is beyond me to understand why people, very creative people, spend so much time to create what they call “e-zines” that do nothing but imitate ink on paper. If I want a magazine page to flip open, I will reach to a printed magazine. Why should I imitate that flipping feel of a real magazine on the web? If I wanted to read something for the pleasure of reading why do I have to use a magnifier to do so on the screen? I do not do that with my printed magazine. picture-1

The web and the internet are completely different beasts from the printed publications. Until we use them as such, we will continue to do our industry and our magazines a disservice to both our readers and customers. New media deserve to be treated with new ideas and not a mere rehash of old stuff that we’ve being used too. What are the benefits of recreating “traditional media” on the screens of the “new media?” It is, for sure, beyond my scope of understanding. Successful ventures are going to be those which utilize all the relevant channels to serve the relevant audiences with the relevant messages.

It is a shame to put good ideas to waste, just because we are trying to imitate something else.

By the way, the reason for this blog is an e mail I received this morning from the United Kingdom. David Leydon, the creator of a new e-zine Good Bad Ugly sent me an e-mail introducing his new e-zine. He wrote:

Good Bad Ugly is another one of those e-zines that keep cropping up, but Good Bad Ugly is hopefully a little different in approach and style and hopefully we manage to deliver a half decent magazine for free.

If you think about it how often do you spend £4 on a magazine and feel robbed? Belittled? Disappointed? Saddened? Angry? Or Frustrated? Well it happened to us at Good Bad Ugly a lot. In fact almost every time we bought a magazine at least one of those things buzzed through our head. So we set about building our very own magazine. Take a look and decide what you think, hopefully you’ll avoid some of those emotions as you wander through Good Bad Ugly’s very first issue, the TV Issue. Or we just be a rubbish free mag – who knows???

The idea behind it all is that if you contribute you take ownership of what you do and have complete artistic freedom with it – well as long as it’s not going to get sued!

Check it out and find I6 pages of irreverent, hopefully entertaining, possibly artistic, different, inventive (well it could be?),free and completely independent goodness.

Click here to read the first issue of Good Bad Ugly. To me, Good Bad Ugly deserves an A for effort, as for the execution, that is a different story for a different blog.

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Alyce Alston: A Purpose Driven Publisher Who’s Helping Reinvent the Publishing Model

February 8, 2009

Alyce Alston is on a purpose driven mission: meeting customers’ demands and acknowledging that content is king. She is not afraid of what is going on in the media business nor she is afraid of starting new magazines in this climate. “This is the real world,” she told me in a phone interview, “and we have no other choice but to find unique ways to publish and to leverage the Reader’s Digest global brand.” The President of the Home & Garden and Health & Wellness at The Reader’s Digest Association is living the real world both in her professional and personal life. She launches three new magazines this week and enjoys driving a mini-van while living in a country house watching birds with her son. The former publisher of W and O, The Oprah magazine said that her current job is the “most entrepreneurial job she’s ever held.” She referred to her job at RD both as a “producer and a development officer.”
purposedrivenconnectionBeing true to her title at RD, she is in the business of “planting seeds.” And this week Alston isplanting three new seeds, Rick Warren’s Purpose Driven Connection, Best You and Fresh Home. Three new magazines but the “greatest of them all” is the Purpose Driven Connection. “These are exciting times, planting new seeds, finding new ways to do things and being involved in the biggest effort and investment of a new launch.” The Purpose Driven Connection is “The Bomb, The Big Thing” Alston said. “It requires a different level of confidence and a totally new model of publishing.”
Creating a “microphone to the world” was the genesis of the idea Alston presented to the Rev. Rick Warren. RD is a global company and Warren is global. RD is a multi-media and so is Warren. RD, the 3 billion dollar company has a giant marketing arm that can reach afar. “So, taking the message and vision of Rick Warren and putting the two power houses together, Purpose Driven Connection was born.” Warren has the content, the vision and the longevity. He is “an everyday visionaire” said Alston and we wanted to take that vision and content and create “an ongoing communication vehicle.”
Alston asked herself a series of questions regarding this ongoing vehicle. “How to disseminate the content? What is the best medium to do such a job? What is the best approach to create such a vehicle?” Well, the answer came in Alston’s vision of a new publishing model: the membership model. “We have the message, we have the audience, now we have to create the channel,” she said. So, a magazine alone was not enough, but a rather a bundle of information (a magazine, a video, a workbook, a website, etc) all aimed at members rather than just readers. “That bundle of information will provide a lot of value to the consumers and will have a much bigger value than the price the consumer will pay for the product.”
The Purpose Driven Connection is being launched with a circulation of 500,000 with the aim of reaching a million circulation by the end of the first year. The publishing model is based on a two-tier model. First tapping in the 100,000 plus churches that are affiliated with Rick Warren, than other churches offering them memberships in the Purpose Driven Connection. Direct mail and e-mail blasts and kits will be reaching those churches and their pastors inviting them to be members of the PDC. The other part is putting the magazine on the newsstands providing the same opportunity for folks to join the network. “This is a circulation driven model,” Alston said. “The focus is on building the membership first.” Next in the plans for the PDC and Alston is the launch next week of the “biggest Christian website ever built.”
bestyouYou will think that the Purpose Driven Connection project should be keeping Alston busy 24/7. Well, think again. The mission-driven publisher with the purpose to reach customers who count is launching two other titles at the same time. Fresh Home and Best You are two new quarterlies that share one secret according to Alston. “The model is completely different. I am leveraging the assets of our global company and I am leveraging the content from other countries,” she said. “You can’t publish a new magazine today if we don’t find a better way of efficiently planting seeds.” freshhomeblog Fresh Home is using re-purposed content from a sister magazine in Australia and Best You is doing the same from a sister publication in Canada. “We will not do it if it was not for the content re-purposing,” Alston said. “The cost will make it prohibitive in today’s marketplace. I have no other choice.”
Alston is using the newsstands as the “acid test” for those two new magazines and hoping that the “consumer demand” that their research showed will come true on the newsstands. Both magazines offer fresh (no pun intended) content to serve the best of you. This is the real world indeed, and those are real magazines. Alyce Alston is helping plant some new seeds to create a new publishing model. The time is right, and as Alston said “content is king” and “consumer demand” will be the key to open the new publishing kingdom doors.
No wonder Alyce Alston is a purpose driven publisher.

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Winds of Change in the Publishing Model Are Starting to Blow…

February 5, 2009

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It has been over five years since I first suggested the crazy idea of charging people for the content that we create. I wrote a book called “Selling Content” to illustrate that very point. I have written articles and blogs preaching the importance of charging for our content if we are to survive. In most cases it fell on deaf ears or on those who were quick to tell me why it will never work. Moving from a business that count customers to a business that find customers who count should be the essence of our new publishing model.
Well, tomorrow, TIME magazine runs a cover story on How to Save Your Newspaper by Walter Isaacson. The article by Isaacson states that the way magazines and newspapers are dispensing their content for free makes no sense. He says, “This is not a business model that makes sense.” I say, Amen. Read the entire article by Walter Isaacson here. The irony of course, is that I am doing the opposite of what Mr. Isaacson and I are preaching: letting you read the article for free.

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The Only Obama/Bush Cover I found in Europe…

January 29, 2009

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Traveling through-out Europe last week, I came back with tens of newspapers and magazines celebrating the inauguration of President Obama. It was a complete celebration. You would have thought that President Obama has been elected president in Belgium, Holland, France, Germany, Spain, and even as far as Finland. However, one magazine stopped me in my tracks: the Italian newsweekly Panorama. Their cover read George W. Obama and the picture is one of the best photo-shopped images that I have witnessed on a magazine cover in a long time. Judge it for yourself and let me know whether you agree with me or not. It pays to be different (sometimes)…

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HOPE in the Midst of all the Bad News… New Magazine Launches are UP

January 28, 2009

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I will leave it up to other media reporters and critics to report the bad news of our industry. As for me, I will continue to be the bearer of good news, and talking of good news I am glad to report that the number of new magazines launched in 2008 has exceeded that of 2007 by two titles. Our final tally of new magazine launches reveal that in 2008 a total of 715 new magazines were launched compared with 713 in 2007. Of note is that this number exceeds all predictions (including mine) that the number of new launches in 2008 will be down. Of more interest is the number of new launches 20 years ago totaled 491 new magazines. Of course, for those of us with short memories, there was no internet in 1988.
While the number of magazines published with a 4X frequency or more continues to witness declines in the last few years, the number of annuals and specials are on an increase. Publishers are finding solace in all those book-a-zines in which the cover price ranges from $9.95 to $14.95. Even the annuals have taken a back seat to all those specials that have no frequency commitment (lovingly referred to in our industry as one-shots).

The chart below illustrates the breakdown of titles in 1988, 2007 and 2008.

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For those who need the exact breakdown, here are the numbers for 1988, 2007 and 2008:
Annual: 157, 21, 22
4x or more: 290, 243, 217
Special: 44, 422, 456
Total: 491, 713 , 715

And if that is not enough to give you some hope, take a look at the chart below to see the number of new magazine launches during the last 20 years and how did we fare in this business.

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So, the next time you hear or read about yet one more magazine beating the dust, just in keep in mind that it is not all bad out there. It is just so hard when the times are tough to see the light at the end of the tunnel. We can only see the train coming. I hope the charts above will act as a reminder that it is much better to “light a candle rather than curse the dark.”

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Breaking News: Anderson News’ Answer to Avoid a Circulation Meltdown

January 27, 2009

In the ever going attempt to keep the single copy sales mechanism afloat, Anderson News announced two weeks ago their intend to charge magazine publishers 7 cents for every magazine distributed. I have been watching the debate between magazine publishers and their distributors for years now, and I find it amazing that after years of silence on behalf of the distributors the mode have changed. Distributors are now breaking that code of silence that engulfed the industry for years and starting to communicate with the media.

What follows is the introduction from an e mail that Anderson News sent earlier today:

US Magazine Industry Risks Circulation Meltdown
Clearing up 10 misconceptions about the Anderson plan could avert severe disruption

To continue distribution of magazine copies after February 1, 2009, Anderson News has
announced that it requires $.07/copy in excess of its current discount and reimbursement of its
scanned based trading (SBT) customer inventory costs…


The ten misconceptions that Anderson’s press release discusses are:

1. Anderson’s proposal will cost publishers over $1 billion.
2. Anderson wants to exit the business.
3. Publishers can use the US Postal service to deliver and sell magazines to retailers.
4. Anderson should get its fees by lowering retail discounts.
5. Retail discounts are too high and should be reduced.
6. National distributions have a solution to the wholesalers’ financial challenges.
7. Anderson’s exit will serve the best interests of publishers and retailers alike.
8. Anderson is more expensive than the non-service or “direct” wholesale model.
9. Anderson’s competitors can absorb its business.
10. Anderson has made proposals like this in the past and is bluffing today.

Anderson News had one answer to all of the above so-called misconceptions. False.

For those of you who are interested in the details of this matter, here is the entire release from Anderson News: (Be warned, it is lengthy…)

US Magazine Industry Risks Circulation Meltdown
Clearing up 10 misconceptions about the Anderson plan could avert severe disruption

To continue distribution of magazine copies after February 1, 2009, Anderson News has
announced that it requires $.07/copy in excess of its current discount and reimbursement of its
scanned based trading (SBT) customer inventory costs.
Anderson’s proposal may be viewed as a temporary or “stop gap” measure designed to create
immediate stability, ensuring distribution of magazines to a competitive marketplace. Once
Anderson has eliminated its operating losses, it welcomes alternative longer-term compensation
strategies and solutions.
Since Anderson’s announcement there have been several articles written on the subject. Also,
Anderson News has had a number of conversations with its retail customers, national distributors
and publishers and found a number of misconceptions and misstatements about our proposal and
about our business in general. A discussion of ten of these misconceptions follows:

1. Anderson’s proposal will cost publishers over $1 billion. False. The application of $.07
per copy to the 2.184 billion annual copies distributed through full service wholesalers results in
an aggregate gross cost to all publishers of $152 million, not $1 billion. Over the past ten years
wholesaler gross profits have not kept pace with inflation as measured by the CPI. The $.07 fee
will quickly restore stability to our business by eliminating our operating losses. The fee will
also act as an incentive to eliminate waste represented by print order copies that exceed retail
display capacities. Obviously, copies that will not fit on retail display fixtures have no hope of
sale. Eliminating this waste would reduce print orders, saving publishers print, paper and
distribution costs. Indeed if selling efficiency of single copy magazines increased from the
current 35% to 41%, the aggregate publisher PP&D cost savings exceeds the proposed fees.

2. Anderson wants to exit the business. False. Anderson wants a viable, profitable business. It
is no longer willing to absorb losses. Anderson News’ magazine sales in 2008 were about $760
million, and it reported a net loss of over $20 million. Its projections show that the $.07 fee
after allowance for reduced print runs will reverse the Anderson losses. Going forward,
Anderson projects that its net operating margin to be less than 2% of sales.

3. Publishers can use the US Postal service to deliver and sell magazines to retailers. False.
The postal service can make deliveries to storefronts, but store delivery is just a part of wholesale
services. Anderson aggregates and coordinates product, service and information for retailers
and publishers. Imagine the chaos of multiple deliveries to retailers. Anderson gets all
publications to storefronts in one delivery. Anderson creates weekly orders for each storefront
from its massive data files, delivers and checks-in each order (which is needed for payment and
to maintain retail “item” files that track retail transactions), and merchandises the copies by
placing new publications on display and by removing unsold copies for processing and
destruction. Anderson also monitors and updates retailer POS systems. The cost sharing
routines of Anderson are effective. For little more than half the cost of one $.42 first class
stamp, Anderson does much more than the post office. Anderson adds value to the single copy
channel. Publishers have sold direct to retailers, and the results were a disaster for the both the
retailer and publisher. Publications failed to get timely display and retail shortages,
discrepancies and payment problems were common.

4. Anderson should get its fees by lowering retail discounts. False. Anderson operates in a
highly competitive marketplace. If Anderson reduces its retailer discounts, it loses business.
Maintaining sales is important to the density and effectiveness of its delivery routes. Anderson
has met the higher discounts of its competition only when necessary to maintain its sales volume
and protect its route density. Anderson has lost business when the competitive bids were too
great.

5. Retail discounts are too high and should be reduced. False. The single copy magazine
category is mature and has experienced sales declines over the past decade. The category
competes at retail for display space with hundreds of other items. The magazine category is
being deemphasized by retailers as it fails to deliver sales growth. Many examples exist where
key retailers have reduced the category’s display space or moved displays outside of higher
traffic areas. If retail margins are reduced or costs otherwise increased for retailers, display space
for the magazine category will further decline.

6. National distributions have a solution to the wholesalers’ financial challenges. False. The
national distributors have known of the channel’s failed economic model for over a decade.
Rather than address the challenges through innovative change and leadership, national
distributors did little except protect their own financial interests by rewriting their client
agreements to pass financial risk and costs through to publishers. National distributors inhibited
Anderson’s efforts to hold substantive discussions with their client publishers and to institute
meaningful change. National distributors could have been working with their client publishers to
rationalize all discounts relative to their underlying distribution costs. They could have removed
the “free rider” title subsidies associated with certain large publication (most notably found with
certain lower cover price weekly publications). National distributors could have eliminated
discriminatory pricing practices of client publishers that have fueled retail demands by national
retail chains. Also, they could have limited print orders to balance production with retail display
capacities. National distributors are uniquely positioned to change the compensation strategies
of its clients’ distribution channel. The current compensation structure contains no cost based
fee element. (Incorporation of such fees results in strong incentives for efficient behavior and
discourages waste and inefficiency, eliminating substantial costs for all parties.) Anderson is
compensated purely based upon a percentage of sales. Given the mature nature of the industry,
this compensation model is broken. Intermediaries like wholesalers should be paid for the value
added activities they perform. The current compensation model simply has not kept up with the
increasing costs to pick, pack, deliver, merchandise, and return magazines. Rather than acting,
national distributors have waited until the need to act has become dire and the potential
consequences of inaction catastrophic. To date, national distributors’ have responded to
Anderson’s proposal with calls for “business as usual”, reflecting that that they are part of the
problem and not the solution.

7. Anderson’s exit will serve the best interests of publishers and retailers alike. False. When
Anderson announced its proposal, one national distributor executive reportedly commented that
another wholesaler would take Anderson business. Without meaningful change, why would
another wholesaler want more unprofitable business? The obvious answer is that profits can be
restored when competition in a market is eliminated. Reduced competition will hurt publishers
and retailers alike. When competition is eliminated without regulatory oversight all parties lose.
Competition is the driving force to innovation and efficiency. Without competition, retailers and
publishers risk their existing discounts and the category will lose its relevancy to retailers.
Display space will be lost to competing consumer products. Even though the category needs
competition, certain national distributors are recommending the implementation of distribution
plans to the marketplace that are premised on the elimination of “choice” and competition. Why
would publishers put so much at risk when acceptance of Anderson’s proposal entails a
manageable cost and flexibility for the future?

8. Anderson is more expensive than the non-service or “direct” wholesale model. False. The
“direct” wholesalers are paid “reship” or freight allowances, given RDA through a base discount,
and enjoy other favorable terms and conditions. For some publishers these allowances represent
more than Anderson’s $.07 fee proposal and are currently paid to competitors that typically do
not perform in-store service. Publishers pay more and get less when they sell copies to non-
service distributors. These practices are nonsensical and may violate fair trade laws and
regulations that prohibit discriminatory pricing. It is wrong to give better terms and conditions to
some wholesalers than others. Anderson’s in-store service model costs publishers less and
provides them greater value through its in-store merchandising services. Further, its proposed
fee narrows the existing compensation gap with competing “direct’ wholesalers.

9. Anderson’s competitors can absorb its business. False. Anderson’s key competitors have
acknowledged operating losses. One competitor, Source Interlink, is a public company. On
December 10, 2008 Source Interlink reported massive net losses for the nine months ended
October 31, and its balance sheet reflected liabilities that exceeded tangible assets by nearly $1.4
billion. To absorb Anderson’s business, competitors (including Source Interlink) will have to
purchase over $70 million of inventory that Anderson owns and that is located in the stores of
some of Anderson’s largest retail customers. Otherwise, retail sales will suffer if Anderson is
forced to reclaim its retail inventories for its secured lenders. Anderson’s competitors will incur
substantial costs to replicate Anderson’s distribution network that crosses the United States. The
requisite capital investment together with the expense to hire and adequately train several
thousand associates is prohibitive. The aggregate costs to Anderson’s exit are staggering. How
can Anderson’s competitors that have each acknowledged operating at a loss afford such costs?
They cannot. Further, how much will be lost in magazine sales during a chaotic transition?

10. Anderson has made proposals like this in the past and is bluffing today. False. Anderson
has proposed changes to address serious problems within the single copy distribution channel on
numerous occasions. Those efforts elicited such limited action and change by publishers and
national distributors that Anderson is forced to take urgent action on its own. Anderson’s
contingency plans include meeting with its retail customers to discuss how retailers might
directly buy certain nonparticipating titles. Anderson wants to stay in business with the same
publishers and retailers that it has served for decades.
Killing the messenger is not a solution. Creating stability is the prudent solution.

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Design Mind…Putting Print in Motion: An Interview with Sam Martin

January 16, 2009

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Innovation seems to be the topic of the moment. Bright spots in the midst of all the dark clouds surrounding our industry are starting to surface. One such bright spot is a new magazine that was launched last July: Design Mind. Today the second issue is out. What follows are two clips from the magazine’s press release and an in-depth interview I have conducted with Sam Martin, Design Mind editor-in-chief.

Design Mind in their own words:

“By reading design mind, business leaders and design professionals gain ideas and insights into everything from social innovation and design research to technology news and management techniques,” said Sam Martin, editor-in-chief of design mind. “Following the successful launch of our first print issue, we’ve taken the magazine to a new level, designing it so that our readers can easily engage with frog’s leading thinkers.”

Written by frog designers, technologists, and strategists, design mind articles provide the design and innovation community with perspectives on industry trends, emerging technologies, and global consumer culture. The magazine is published three times per year and features interviews with high-profile thought leaders along with contributions from external writers, designers, and photographers.

My Interview with Sam Martin, Design Mind’s Editor-in-Chief
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When the first issue arrived in my office I was stunned by an elegant personalized hand-written note from the editor-in-chief. It was something I have not seen in ages. The handwritten note and the magazine were reason enough for me to get in touch with Mr. Martin and ask him a series of questions. Whose behind Design Mind? What does it offer? Why in print? Is there a future for print? These questions and more were answered by the magazine’s editor-in-chief Sam Martin. I asked Mr. Martin What is Design Mind?

Design Mind publishes articles that comment on the intersection of technology, business, and culture. A lot of what informs this intersection is design, so we sort of look at culture, business, and technology through the lens of design.

This is the product Frog Design, Inc. Can you give us a little background? What is the link between the two?

Yes, there is definitely a link. That is, it is published by Frog Design and is part of the Frog marketing platform. It is a custom publication. However, we are very much looking for a journalistic voice here and some really objective commentary. We consider it a thought leadership effort at picking out trends that are building, looking at the fringe of what is happening in culture and business and where things might be headed. Frog is what we call a global innovation firm. We’re going to have our 40th anniversary as a company next year.

We were started in Germany by a well-known German product designer named Hartmut Esslinger. Hartmut worked for Sony in the seventies. His big break was being hired by Steve Jobs at Apple in the early eighties where he helped design and actually came up with the design language for the Apple 2C computer, which is called the Snow White computer language. It was a big break that came with a lot of attention. That’s when Hartmut and the whole team moved to California.

Over the years, we have taken on a lot more. We get a lot of product design. We also moved into sort of visual design, designing user interfaces in cell phones, web sites, and other kinds of digital software and that sort of thing. After all of this, we’ve now become design consultants, where we give largely global Fortune 500 companies advice on product strategy and that sort of thing. So, Frog is the reason behind the magazine, but it’s also its own brand.

Which brings me to my next question: why a magazine? Are magazines still matter? Does print still matter in your business?

Yes. I think print does matter. I don’t think print is dead, as has been the contention for so many years. I think that this is because print has a longevity that’s not available by digital means. Now, I do think that print is being redefined. We think it’s a good idea because we can target our audience, almost hyper-targeting. We do a small print run at 5000 copies an issue. And we have the ability to partner with other media groups or with conferences like Poptech. We think that the value that it gives our clients as a piece of marketing material is second to none. In fact, there are statistics that show that business executives still read print. It’s almost a 2:1 margin in print versus web reading. While my opinion is that news and print aren’t necessarily compatible, I think print offers much more memorable long term and valuable outlet for information. It’s something you want to keep around. It’s the tactile feel that people really enjoy, and, from a marketing prospective, it’s also a little bit of a surprise. We got a lot of media attention because of it. Why are you doing print? And for us, it’s actually working quite well. It’s doing what we need it to do, which is drumming up some PR. It’s an excellent outlet for the people that work in our company. We have over 400 people worldwide working at Frog, the kind of people that always have great ideas. They’re looking for outlets, and this a great place for them to show their ideas off.

So, what is your publishing model that you are following with Design Mind?

That’s an interesting question. We have to figure out a different way to use print, and I think that might be what you’re getting. The fact that it is significant that this magazine is being published by Frog Design Company, using a marketing budget. I think it speaks to sort of the splintering of news. It’s commensurate with what’s happening with this world. This long tailing of fact where you’ve got lots of small businesses or many voices as opposed to one voice. Because we produced it from the inside looking out, it worked. It wouldn’t work if we did it as if we were talking at people, even overly pushing the fact that it comes from Frog Design or tried to sell our brand. This really is about talking about relevant ideas and exploring trends. It just happens to be sponsored by Frog Design. It works for the reader and the publisher in that regard.

Why themed issues? First it was Numbers, now Motion….

Well, the themes that we choose are largely based around the areas in the industries that we’re playing in, we want to play in, or we want to get involved with. They are very, very loosely interpreted.

On Motion, Frog does a lot of work in the mobile industry. We also do a lot of work in the health care industry. So, we thought motion could encompass both of those things. There is also stuff on the entertainment industry, so we could talk about moving pictures on a very basic level. There’s also going to be an article on ADHD, because children with ADHD are often described as being in perpetual motion. The mobile industry and the movement of digital media and social media is also gonna be part of the next issue. So, we choose the things because we think they’re interesting. They’re focused on the industries that we deal with.


One of the things in the magazine that has received a lot of high accolades is terms of the design in terms of the presentation, and if we look at the name, Design Mind, how do we create a name for a magazine? Where did the name Design Mind come from?

I think a lot goes into a name of a magazine. Design Mind, for us, speaks to our background as designers. That is the reason why we’re in existence. That is the lens through which we look at all of our dealings, so design had to be in the title somewhere. Design Mind really speaks to the fact that we want this to be a thought leadership publication. We wanted to let people know that if you’re reading this magazine, you’re reading our minds. You’re seeing what’s going on behind the scenes. You can have a better understanding of how designers think, and how we are applying design to lots of different problems going on. I think that’s the key. Design has changed so much over the years. What we’re talking about with the magazine is how design can be applied to various problems be they social, how you use a product, how you approach a life situation, how you organize information, how you get to the doctors, how you measure your health, how you watch media or how you connect with other people. Design isn’t just graphic design. It’s not just product design. It’s really kind of a solution-based issue.

What makes Sam Martin tick?

I’m in a unique position here. My background is in journalism. I was an editor at This Old House Magazine for a number of years and before that Mother Earth News. I’ve written a number of nonfiction books, so coming into a company working for a marketing team is a little bit of a change of pace for me. Doing a custom publication has a lot of freedom. Handwriting a note is part of that customization. It’s part of being able to be personal with my audience. I think that is lost sometimes in digital. I think print is very personal because it’s so tactile. It even has a smell to it. I also think that’s very much what this company’s all about. We work with some of the largest companies in the world on many different continents, but we’re small, and we we’re able to give personalized attention to each of our clients. It’s just a culture here, and, for me, it’s important as a writer. You always want to know that you can reach out and influence somebody with your writing and I guess that’s why I sent the handwritten note.

Do you consider yourself a writer or designer or both or can you separate between the two?

I definitely consider myself a writer wearing an editor’s hat right now. Design is something that, I specialized in over the years. I feel very close to the process and being here I’m learning a lot more about it. But I’m a writer first and foremost.

What about the future of print?

I think that this splintering and this hyper-targeting of print products is the future, because I think that’s the only way it can survive. You know the newspaper industry is in such turmoil right now because they just can’t keep up with the news. I think we’re seeing an increase in op-ed style articles. We’re also seeing an increase in trend stories. That’s the only way for print to survive right now. It can’t compete with online news reporting. Print has to become either a thought leadership proposition, or it has to become a deep dive into trends. If you look at successful books like Freakanomics or Malcolm Gladwell’s books, these are books that have picked out trends. They’ve gone past the first couple layers and they’re making connections on the fringes of culture that are not normally made. That’s what innovation is, and, interestingly, Frog is an innovation company. In order for print to innovate, you have to be able to spend time writing your stories. It used to be where reporters would go out and 80% of the time was spent reporting, 20% of the time was spent writing and that’s the way print would work. It would make sense that you would have this hyper-targeted magazines targeting smaller audiences but having many more of them. It’s the long tailing. It’s the same idea behind the long tailing business or the boutiquing of businesses.


So we’ll be doing more digging then?

More digging. Yeah. More searching. There’s too much information. You have to be able to make sense of the information, and you have to be able to draw atypical conclusions. You have to be able to spend more time looking at the information in order to make relevant conclusions.

If somebody asked you and said, Mr. Martin, recommend some magazines for me to actually engage with, benefit from, learn from, imitate, what would those magazines be, besides Design Mind?

I think The New Yorker is still perhaps the best magazine out there right now because of the resources they give to their reporters and the quality of the reporting. Fast Company is one that kind of plays on the same field as Frog does, where they have one foot in design and one foot in business, using that to comment on the culture of those things.

Thank you.

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Print is not DEAD… The Publishing Model, on the other hand, is.

January 16, 2009

Paul Quinn, one of our journalism students at the University of Mississippi interviewed me on the subject of the future of newspapers and print. In a nutshell, I repeated my views that print is not dead but rather it is the publishing model that is DEAD. Now is the time to innovate and to do what Greg Schumann told me yesterday, “Innovate. Do not ride it out. Do not stay the course.”