Archive for the ‘Innovation in print’ Category

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Shirley Halperin, Editor In Chief, Los Angeles Magazine, Shines A Bright Light On The Second Largest City In The U.S.A.  The Mr. Magazine™ Interview

March 28, 2024

“I think there is a place for a curated service, a lifestyle, entertainment, culture, food magazine. It’s not like we’re trying to rewrite the rulebook. We’re just trying to do a really good magazine, which I think after working in media for so long, I’ve really learned how to do.” Shirley Halperin

To say Shirley Halperin, the new editor in chief of Los Angeles magazine , is passionate about magazines, would be an understatement.  Halperin launched her own fanzine as a teen and became an intern at High Times magazine before moving to US Weekly to work under celebrated editor Janice Min, whom she credits with nourishing her editorial skills.

An immigrant who spoke no English when she first arrived in the United States from Israel is today a master of the English language and a skilled and talented editor.  Over the last three decades she practiced her editing skills in a host of consumer and trade publications.  She moved to Los Angeles approximately twenty years ago and the first thing she did was subscribe to Los Angeles magazine.  She thought that was the best vehicle for her to navigate the city.  That familiarity with the magazine became her guiding light as she assumed the leadership position at the magazine and as she carries the new torch to help shed a celebratory light on the city through the pages of the magazine.

“Let’s look at the magazine with a tourist’s eyes. Look at this beautiful city that we live in that has so many different climates and so many different places you can go, and such a multicultural makeup,“ she told me in a fun engaging conversation we had last week.  She added, “The food scene has really been elevated and fashion has been elevated and it’s become the destination for cannabis tourism — all of these things that have happened in the last 10 to 15 years deserved more shine in the pages of the magazine.”

Judging by the few issues she’s edited so far, her statement above rings very true.  Just look at some of the cover stories below and take a look at the current April cover that will hit the newsstands shortly.  As Shirley told me, “ I am bringing the art of magazine making to the magazine.”  Indeed she is.

Enjoy my conversation with Shirley Halperin, editor in chief of Los Angeles magazine.  But first for the sound bites:

On her vision for the magazine: Let’s bring the ooh-la-la back to LA magazine. 

On changing the magazine culture: When I came in, the first thing I wanted to do was just cheer up the place.  It was a little bit of a downer… The covers were like about fires, mudslides and is the apocalypse coming?  Is California going to fall off into the ocean?

On the role of a city magazine: I always like to say we curate your free time. There is a place for a curated service, a lifestyle, entertainment, culture, food magazine. It’s not like we’re trying to rewrite the rulebook. We’re just trying to do a  really good magazine.

On the magazine readership: I think our readership is older.  They came up with magazines.  They remember Los Angeles magazine. This has had a lot of celebrities and politicians and sports stars. And it has made its impact locally.

On the role of AI creating content: In terms of delivering the content that we deliver, it is high quality content.  And it’s using these years and years of all of our editors experience into putting together a really high quality editorial product. I just don’t think of AI as editorial.

On her most pleasant surprise since assuming the job: Learning the diplomacy of working in a team, keeping the peace, keeping people happy, making sure you have a business plan and a vision.

On her biggest challenge: The business side… It’s really about finding the advertisers, finding the companies that you can grow with.

On adapting to a digital world: It took a while for the print world, the old guard to come around to digital. And now we’re expected to be experts in digital… I would say I’m an expert at making a print magazine. Absolutely. But am I an expert in digital? I’m still learning.

On the separation between church and state: I definitely think the wall has been grayed a little bit even at very mass market magazines.  Major national publications by big publishers are doing a lot of advertorial and sponsored content.  I understand why they’re doing it. It is a must for the business.

On AI and Sora and truth and misinformation:  What we bring to our readers is authenticity.  We vet our articles.   All of the sources are fact checked.  They go through many eyeballs. That’s something that AI doesn’t do. It’s like how do you know what’s real? 

On bridging the gap among the magazine readers:  The magazine readership is very wealthy and doesn’t always know street culture or where the best tacos are or any of those things. I’m really trying to bridge those worlds.  L.A. can feel like a very vast sprawl. But in a sense, we have a very tight community and we need to bring that sense of community back.  So that’s  the overarching theme.

And now for the lightly edited conversation with Shirley Halperin, editor in chief, Los Angeles magazine:

Samir Husni: Congratulations on being the new editor of Los Angeles magazine, the magazine for the second largest city in the country.

Shirley Halperin: Thank you.

Samir Husni: You have a great responsibility almost one in every four Los Angeles folks read the magazine and the digital site. What’s your goal? What’s your objective of leading such a magazine after your illustrious career in so many other publications from Entertainment Weekly to The Hollywood Reporter to Variety?

Shirley Halperin: Well first of all, what an honor to speak with you. You are the man of magazines and I’ve been following your work for a long time. So thank you.

Samir Husni: Thank you, Shirley.

Shirley Halperin: When I moved to LA from New York in 2005, almost 20 years ago, the first thing I did was subscribe to Los Angeles magazine. I didn’t know anything about my city, I didn’t know where to go, what to eat.  I found the magazine to be an incredible resource, and really made me feel like I had a new home, like I knew what my new home was.  So I was always a very big fan of this magazine.

In terms of my goal for the magazine when I came in, the first thing I wanted to do was just cheer up the place.  It was a little bit of a downer. It had been after COVID, which granted was incredibly challenging, especially for magazines. The LA Magazine covers were about fires, mudslides and is the apocalypse coming?  Is California going to fall off into the ocean?

And after COVID, we all needed to be lifted up. So my vision for the magazine was, let’s bring the ooh-la-la back to LA magazine.  Let’s look at the magazine with a tourist’s eyes. Look at this beautiful city that we live in that has so many different climates and so many different places you can go, and such a multicultural makeup. The food scene has really been elevated and fashion has been elevated and it’s become the destination for cannabis tourism — all of these things that have happened in the last 10 to 15 years deserved more shine in the pages of the magazine. And I know this because I was a subscriber.

I wasn’t looking to leave Variety, but the position became available and the people who bought the magazine I knew well, especially Ben Meiselas, who’s a very interesting media figure. It just felt right. This is the magazine that I loved and I really feel like I could put my touch on it and make it more for all of LA as opposed to one small segment of LA, which was a very wealthy part of LA.

LA is much more than that. So that was my overarching vision, is to look at it with tourist’s eyes. Remember what it is that we love about this city. Highlight the things that this city has really excelled in, especially in the last five to 10 years. And that is mainly food and culture. That was my vision.

Samir Husni: I took a look at your LAmag.com and it feels like you are now more of a daily with a monthly print publication?

Shirley Halperin: Kind of. I think all the magazines have had to adjust to this.  What information do you provide to your readers on a daily basis?  And what is the stuff that you really you put a team on, editors on,  you have it vetted and looked at by several different people.  It’s like two different products.

I don’t see us as a daily news site necessarily, but I see us as a daily site. I feel like we need to connect with our with our community every day.  And what people are talking about. So if one day it’s the graffiti towers, there’s these abandoned buildings in Los Angeles that have been tagged and now people are like, is this an art project? Is this vandalism? That’s very pertinent to everyday life in in LA.  So I’m just trying to find those stories with a very small team.

I started in magazines running my own little magazine, my own little fanzine, and I had a very small team.  So I feel like I went back completely full circle to 1995 when I was starting out.

Samir Husni: As you look to implement your goal for Los Angeles magazine, what do you think is the role of a city magazine in this digital age? What’s the role of a printed city monthly magazine?

Shirley Halperin: Well, it’s highly curated. I always like to say we curate your free time. What are you going to do on the weekend? Where are you going to go eat? Which neighborhoods are you going to visit? Are you thinking of moving? What is this neighborhood like? What is it like by the hills? What’s it like by the ocean? I feel like there’s a place for that because there’s not a lot of print publications left in Los Angeles. We just broke the news that L.A. Weekly was laying off most of its edit staff. The L.A. Times is really in a mess right now. It’s not like we have a lot of competition.

There is Angeleno and there’s a couple of other magazines here. But I don’t think that they provide the sort of service magazine that we do, which is putting our editors on curating your best life in Los Angeles. I joke that I wish the new generation would embrace print magazines the way they embrace vinyl records.  Can you imagine if one day, like all the gen alphas are like, we just want print,  that’s my dream.  I think our readership is older.  They came up with magazines.  They remember Los Angeles magazine. This has had a lot of celebrities and politicians and sports stars. And it has made its impact locally.

So locally, yes, I think there is a place for a curated service, a lifestyle, entertainment, culture, food magazine. It’s not like we’re trying to rewrite the rulebook. We’re just trying to do a really good magazine, which I think after working in media for so long, I’ve really learned how to do.

Samir Husni: What role do AI and Sora play in the making of Los Angeles magazine? What are you doing to ensure that readers continue to put their trust in the magazine content?

Shirley Halperin:  What we bring to our readers is authenticity.  We vet our articles.   All of the sources are fact checked.  They go through many eyeballs. That’s something that AI doesn’t do. It’s like how do you know what’s real?  We want to touch on what’s real. Now, if that means that there’s going to be immersive exhibits you can do in L.A. that use AI, well, that’s fantastic. But in terms of delivering the content that we deliver, it is high quality content.  And it’s using these years and years of all of our editors experience into putting together a really high quality editorial product. I just don’t think of AI as editorial. I love what it can do.

We use it sometimes to try out headlines. It’s very useful, but it does still come down to the editor saying this is the headline that’s going to work best in terms of our readership, the SEO, all of that. I fully expect L.A. to be among the leaders in bringing together innovation in AI.  We’ll see what that does to the news business.  It’s very sort of vague right now.

Samir Husni: What has been the most pleasant surprise since you accepted the job as editor in chief?

Shirley Halperin:  How much amazing food I get to eat. (she laughs).  What has been surprising? Learning the diplomacy of working in a team, keeping the peace, keeping people happy, making sure you have a business plan and a vision.  And I’m surprised that myself, having been a number two and a number three for a long time, that I was able to take all of those  skills that I learned from editors that I really look up to, like Janice Min, who I worked with for 12 years, like my friend Lori Majewski, who’s doing a lot of writing for us, and Jeremy Helligar at People.

Those are the people that taught me to edit. And now I’m taking all of those skills and using them. That’s what surprised me is my sort of ability to filter all of that information and all of that knowledge from working in the trades, from working at massive entertainment magazines, from working at Us Weekly, where you had to live and die on the newsstand, taking all of that and putting it into this this project has been fulfilling and surprising. 

Samir Husni: What was the biggest challenge?

Shirley Halperin:  The biggest challenge is the business side. I think back to the days of 1999 and 2000 when there was so much money out there from the dot.com boom and it filtered its way to the print magazines. That is no longer the situation. Now it’s really about finding the advertisers, finding the companies that you can grow with.

There’s a lot of really amazing local companies that start in L.A. whether it’s like food or products they start in Erewhon and Whole Foods and then they make it across the country. We need to build with those brands and with those companies. So the business side has been challenging.

Not everyone knows the media world, the traditional print media world. There’s a lot of a learning curve with our owners, which who have been great and super supportive, but they’re not in the media business. So that’s been challenging.

That’s not to say we should still do it this way, but there is a wisdom to this and the wisdom is X, Y and Z.  I just love magazines. I grew up loving magazines. My dream was to be the editor of Bop magazine, which was a teeny bopper magazine, and I became the editor of that magazine.

I’ve fulfilled a lot of my magazine aspirations. But that doesn’t mean that the love for the media has gone away. It really hasn’t.  I’m just as motivated and ambitious today with magazines. But yeah, the business side is a challenge. Print is a challenge.  Finding a balance for your revenues from events, from digital, your traditional advertising, activations, all of the things that didn’t really exist when I was coming up. Now that’s the bulk of the business.  So it takes a lot of business thinking as opposed to purely editorial.

Samir Husni: Do you believe there is still a wall between church and state or that disappeared to the digital revolution?

Shirley Halperin:  I don’t think it’s purely digital. I definitely think the wall has been grayed a little bit even at very mass market magazines.  Major national publications by big publishers are doing a lot of advertorial and sponsored content.  I understand why they’re doing it. It is a must for the business. It’s revenue and you need it.

When I came to Variety, they had a similar situation. They didn’t have a music section. They brought me in because they saw that there was a music business and they wanted to tap into it.  A lot of that was figuring out where there were business prospects, so what kind of editorial package can I put together that can be sold and turned into an event and a moneymaker?  My first task was we need you to come up with a new music franchise for this magazine.  I said I’d always wanted to do a thing called Hitmakers, which is you take a song and you break apart every person who worked on that song — the songwriter, the producer, of course, the artist, but also the team, the marketing team, the A&R team … Those are the people that actually like get into the grooves of the music.  We did this event. We tried it for the first year.  It went really well. Now it’s in year seven. It’s a giant event, hundreds of people and major advertising goes into that issue.

There’s table sales and there’s sponsorships.  It turned into a moneymaker. But that doesn’t take away from the editorial vision, which is let’s break down these songs and really see who is responsible.  A lot of people take credit for a hit song and say I worked on that. I came up with that. But it actually is like probably a dozen to 20 people that it takes to make a hit song.

That’s an example of something where it’s like, is that line blurred? I don’t know. I see it more as collaborative. What are your goals on the business side? What are my goals on the editorial side? And how can we come together with the understanding that this needs to be profitable? It’s not a purely editorial product.

There is a marketing and an advertising component to it. How can we make it work for us?  I’m always thinking of things where we should call this brand and do this special activation that it always involves print of some sort. So maybe it’s a display outdoors.

Maybe it’s something that folds out in our magazine. But it’s something that you can’t get on the Internet. That is what a magazine provides.

That goes back to like my teeny bopper days where I wanted the biggest poster of Duran Duran that I can buy at my local supermarket for $2.95. And that was the magazine that I bought. So I’m still trying to come at it with that with that idea.

And that’s why I’m like Gen Alpha, please embrace magazines. Let us make beautiful products for you. That’s kind of my philosophy on it.

Samir Husni:  Way back city and regional magazine used to have the best off and the worst off. And then, they stuck to the best off. Do you think city and regional magazines have to focus more on the positive things in town?

Shirley Halperin:   Absolutely. That was one of the things I was thinking about when I took the job is to shine a light on the city.  Yes, we have a lot of problems. There’s a homelessness crisis, and the fentanyl pandemic hasn’t come here, but it will.

There’s social media and there’s kids that are having trouble. They’re all incredibly important. And we do shine a light on them.  But I really just wanted to bring back that positivity.  L.A. is made up of mostly transplants. The reason people move here is because they want the sunshine. They want the quality of life. They want a backyard. They want to have pets.

They want to be able to drive to the to the mountains to ski, and the ocean to swim. So, I just wanted to bring that focus back to that. Just thinking of all the people that moved to L.A. or that live here and don’t really know their city or were holed up for three years during the pandemic and have to rediscover their city.  All of these things were stuff  that I thought of.  There’s a lot of things that I want to do that I still haven’t done. But they all celebrate the city.

I grew up in New Jersey and went to spent my early years in New York.  There were alt weeklies like  the Village Voice, the New York Press,  and all of these publications, free weeklies that were available around the city.  They were a resource. It saddens me that they’re no longer around. But I’m taking the feelings and the connections that those  alt weeklies brought and trying to bring it into L.A. magazine.

It’s a challenge. The magazine readership is of a higher income bracket and doesn’t always know street culture or where the best tacos are. I’m really trying to bridge those worlds.  L.A. can feel like a very vast sprawl. But in a sense, we have a very tight community and we need to bring that sense of community back.  So that’s  the overarching theme.

Samir Husni:  So before I ask you my personal questions, is there anything I did not ask and you would like to add?

Shirley Halperin:  That’s such a good question.  I ask a lot of my interview subjects that same question. It sounds like a really dumb question, but it’s actually important because, like, you know, you’re not a mind reader. And it’s often that last thought that I find ends up giving you something more.

So is there anything you didn’t ask about?

I spent 13 years in the trade world, which is a very different animal from the consumer magazine world.  The print advertising situation is not as dire. They need those Oscar campaigns and Emmy campaigns.  I learned a lot about how this town works, which even though it’s a regional publication, it’s not an entertainment publication. This is an entertainment town. And I really feel you need to know that world coming into a position like this as an EIC at L.A. magazine.

So I would just give a lot of credit, even though these products, The Hollywood Reporter, Billboard and Variety were not newsstand titles. They still were incredibly educational in terms of how you hit the town and you hit a particular industry.  You work to cover it well and work with it well.

I think those skills really came in handy. Again, thanks to Janice (Min) for bringing me on to THR and showing me the way.

Samir Husni:  My two final questions.  If I come to visit you one evening unannounced, what do I catch you doing? Reading a book, watching TV, cooking?

Shirley Halperin:  Probably cooking.  I love to cook.  Another pandemic thing that I picked up, I became obsessed with cooking and quality vegetables and produce.   It’s another reason why I moved to Los Angeles, just for the good produce and the good food.

I would probably be watching bad reality TV. I might be listening to a podcast about some crime that happened forever ago.  Or I might also be watching a documentary about some long lost blues musician. I’m just like a real sponge of knowledge.

We had an event last week. It was our L.A. Woman event honoring Kris Jenner as Woman of the Year.  I didn’t launch it, but rethought it for L.A. magazine. Among the honorees were Elizabeth and Catherine An, two sisters who came from a Vietnamese refugee family and went on to build a food-fusion dynasty here in California via the restaurant Crustacean.

I also emigrated, from Israel, and I didn’t speak English when I got here. So all of my immersion and ESL classes were with refugees who were coming from Vietnam or other parts of Southeast Asia at the same time.

And when I was in college at Rutgers University, I was a history major and studied the Vietnam War, which, of course, taught me a lot about America and our politics.  Then to see these incredibly successful two Vietnamese women, I immediately thought about all of the Vietnam studies that I’d done. You know, so it’s just like the sort of like passion for history that’s still there.

I’m so happy and thankful for it. I think a lot of it is because of my family, being Holocaust survivors and then moving to Israel and then moving to the U.S., It’s like we’re a real immigrant story. And I’m fascinated by other immigrant stories.

Samir Husni:  My last question is what keeps Shirley up at night these days?

Shirley Halperin: I’m always thinking about stories that are like three to four to five months away. Another thing I learned at the trades was the value of a good anniversary, you know, whether it’s like the launch of a major studio or someone’s birth or someone’s death or someone’s legacy.

I’m always thinking about like, oh, it’s 2024. What happened in 1964 that we could mark this year or maybe 84?  Should we be looking at 84? Is it an 80s year right now? These are the things I think about as I’m going to sleep. Isn’t that ridiculous? No,  it’s fun.

It keeps your mind working.

Samir Husni:  Thank you

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Good Journalism, Thoughtful Passion, And A Solid Business Are What “Connect” Gia Miller & Justin Negard “to Northern Westchester.” The Mr. Magazine™ Interview.

March 20, 2024

“It’s a nice feeling, working together. We’re both very creative, and we bounce ideas off of each other really well. When one of us is stuck on something, the other one can really jump in to help that idea form and get it to the right place. It’s been a really nice partnership in that way.” Gia Miller

“We’re telling real stories and we’re putting in quality-level journalism into it. We’re fact checking everything. We’re finding as many experts as we can, so the story is being told correctly. And I think a big point that’s worth touching on is that we don’t do pay to play. Obviously, we have advertisers, and we’re happy to have them. But we don’t allow that to affect our editorial, and people really have noticed that.” Justin Negard

Journalism, quality journalism, passion, thoughtful passion, business, solid business, are the major cornerstones of Connect to Northern Westchester.  Cornerstones that are rapidly disappearing from the worlds of journalism, passion, and business.  Until you meet Gia Miller and Justin Negard, and you see clearly that quality journalism, thoughtful passion, and good solid business thinking are all manifested through the two of them and their magazine that they founded to serve the area of Northern Westchester, New York.

A good read and a better display of visual photography, typography, and illustrations that “connects” you to an area of our country which brings the term local to a national level. 

A job so very well done that I thought I should have a chat with Gia and Justin, mainly for selfish reasons, to show me that good quality journalism is not dead and that there are good story tellers who believe in the value of printed magazines and what they have to offer.

My conversation with Gia Miller, the co-founder, co-publisher and editor-in-chief,  and Justin Negard, co-founder, co-publisher and creative director was as delightful as the magazine itself.  So please enjoy this conversation with two entrepreneurs who still believe in the power of print in a digital age. 

But first for the soundbites:

On why print: (Gia Miller) The problem is when you try to connect digitally, your feed is really curated. You’re only getting news and information about people that you’ve chosen to get news and information about. 

On the early days: (Gia Miller) We originally started as a website towards the beginning of the pandemic. And it was literally just for our small town of Katonah. So, when we ended up deciding that we were going to print a magazine, we went back and forth with the name, and we chose to keep it as Katonah Connect, even though we were mailing to a larger audience than just Katonah, because that name had name recognition.

On their feeling today about the magazine: (Justin Negard) I think everything we’ve done has been kind of a surprise. The very first edition, we had that beautiful feeling that, hey, we put out our first magazine. And that hasn’t gone away yet. We’ve put out our second, our third, and now we’re over a dozen. And each time it’s special. It’s an amazing thing. But we don’t really notice it as we’re going along. We sort of step back, and we think about the fact that this started with a conversation at a coffee shop. And now we are covering so much of our region.

On the business model: (Gia Miller) From a business model perspective, we pay for the publication with advertising. I actually remember in journalism school learning how much money subscriptions suck from your business. So, we decided that we would do direct mail and just directly mail into homes and businesses in our area and support the publication via advertising.

On the most pleasant moment: (Gia Miller) I always say I’m living the dream I never knew I had.

On teamwork: (Justin Negard) I love calling the shots creatively. I’m very lucky that we work so well together because we each stay in our lane and we’re each very good at what we do…And we both have great taste, so it’s easy.

On keeping it local: (Gia Miller) You can find 25 stories online about how to put on your makeup or the latest fitness craze, but you can’t find 25 stories that are local, that are about the people in your community. I think the positivity is a part of it, and then, honestly, it’s the community piece. Knowing who your neighbors are, who the business owners are and what they’re up to. We take a lot of national stories, and we make them local. We only interview local experts. We bring it back to our community in whatever way we can.

On the status of journalism: (Justin Negard) We are at a point where journalism is a very loose word and it’s become weaponized and co-opted by the wrong people on both sides of the political spectrum or possibly even in other countries. My hope is that the younger generations are smarter to these things, and they know what they are reading and where it’s coming from, whereas maybe older generations don’t pay attention to that as much.

On their mission and vision: (Justin Negard) We’re not trying to influence anybody, but we want to at least establish quality journalism wherever our footprint is.

And now for the lightly edited conversation of Gia Miller & Justin Negard, founders of Connect to Northern Westchester magazine:

Samir Husni: Why did you decide to connect via a print magazine? 

Gia Miller: That’s a great question. It kind of just happened, honestly. I think the problem is when you try to connect digitally, your feed is really curated. You’re only getting news and information about people that you’ve chosen to get news and information about.  In order to really know who’s in your community, that’s what the media is for; that’s what newspapers and magazines exist for.

Justin Negard: There was a real void in our community. The numbers are showing also that local publications are actually thriving. So even though some magazines are switching to digital, for a lot of reasons, my opinion is that people don’t necessarily care about having an actual paper news feed. They just want to get that hard hitting quick news or whatever it may be, wherever they are. But when it comes down to a local level, people like having an actual, ‘this is our town, this is my business’ publication.

To Gia’s point, there was a void in our community that needed to be filled. 

Gia Miller: We previously had a really nice local magazine in our area. I used to write for them occasionally.  At the beginning of the pandemic, it was sold to a family who chose to recreate it into what they envisioned. And it lost that local feel. It lost that feeling of community, of knowing who your neighbors are.

Justin Negard: Also, we are fortunate we live not too far from Manhattan. We have a lot of very interesting and talented and artistic people in our neck of the woods. There were tons, and there’s still a ton of stories to tell. 

Samir Husni: What drives you to this trust in print, especially on the local level? 

Justin Negard: Well, there are two sides of it:  Our personal preference, which, I know, you can’t run a business around personal preference, but it does matter. So, I am a designer, and I was a journalism graduate. And Gia is an accomplished journalist herself. In both of our worlds, we appreciate paper. We love paper. When we’re putting this magazine together, one of the fun things was laying out all these magazines in front of us, different samples from our printer, and touching each page and figuring out which paper stock we prefer.

It’s a pleasure now to see it laid out in the way that it is. We’ve designed our spine so there would be a rainbow; these little details matter to us. But even on the business side, if you look at our model right now, the print is skyrocketing. We’re doing great. And that’s been the focus of our income.

Gia Miller: We get a lot of feedback because we’re local. We actually see our readers and talk to them just when we’re shopping or whatever. Everybody tells us how much they like print, regardless of their age–younger than us, older than us. They all want to touch and hold and feel something. Very oddly to me, we get tons of compliments on our paper, on the quality of our paper.

Justin Negard: Another thing we did, that leans into that, is since our very first issue, we decided to put artwork on the back cover. We don’t sell that real estate. This is for local artists, which we are blessed to have so many talented local artists in our community. This is probably our highest profile one, a man named Ed Giobbi. In the beginning, we were wondering if we’re going to have enough stories to fill our pages, and now we’re laughing, because I found out that three blocks down the street from where both of us live is a man named Ed Giobbi, who is a bit of a recluse, but he’s a master painter who’s in the MoMA, the Tate, the Chicago Art Institute, the Whitney, and many other places.

So, we featured his artwork, and we feature a variety of artists in our area. Because it’s a print publication, the artwork extends the shelf life of this magazine. Because when you’re done looking at our covers, you can flip it over and leave this on your table. Now you have some beautiful artwork as well, which people have appreciated. 

Gia Miller: Yeah, it works. We hear from people all the time. 

Justin Negard: I design all the covers. As such, we keep that very simple as well. We don’t put local celebrities and subheadings and all this to clutter up the page. We keep it very clean for that exact same reason. We want this to look beautiful on people’s tables for some time to come. So even if the issue is a year old, it still holds up. 

Samir Husni: Great.  Since you started the magazine in 2022, you moved from zero circulation to over 21,000. Tell me about the business model. Tell me about that growth.  How does it feel to see this growth going on? 

Gia Miller:  Honestly,  everything has been a pleasant surprise as we’ve gone along. We’ve grown because the demand is there, and we’ve been able to support it financially. Even our name change was a surprise.

We originally started as a website towards the beginning of the pandemic. And it was literally just for our small town of Katonah. So, when we ended up deciding that we were going to print a magazine, we went back and forth with the name, and we chose to keep it as Katonah Connect, even though we were mailing to a larger audience than just Katonah because that name had name recognition.

Our thought was that we’d get a good four or five years out of that name before we had to change it. And it came quickly. It was about a year and a half.

Justin Negard: Yeah, it was much quicker than we thought. So, everything we’ve done has been kind of a surprise.

We had that beautiful feeling when we put out our first issue, and that hasn’t gone away yet. We put out our second, our third, and now we’re over a dozen, and each time it’s special. We’ve been growing and we’ve been so busy, and we haven’t paid attention.

We pay attention to every little detail, but we don’t always necessarily step back and really reflect on where it is. So, to answer your question, it’s an amazing thing, but we don’t really notice it as we’re going along. We sort of step back, and we think this started with a conversation in a coffee shop, and now we are covering so much of our region.

Gia Miller: And from a business model perspective, we pay for the publication with advertising. I actually remember in journalism school learning how much money subscriptions suck from your business. So, we decided that we would do direct mail and just directly mail into homes and businesses in our area and support the publication via advertising. So that’s the business model we’ve chosen.

Samir Husni: How does it feel to actually own the magazine?

Gia Miller: I always say I’m living the dream I never knew I had.

Justin Negard: How does it feel for me personally? Most of my career has been as a designer and a photographer, and that, of course, branched out into the worlds of branding, website design, brochures. I mean, you name it. So many different problems you’d have to solve. And for me, this is the epitome of all my skill sets. Everything that I’ve learned to do over the last decade plus of my career as a designer, I do every single day now and a whole lot more.

I love calling the shots creatively. I’m very lucky that we work so well together because we each stay in our lane and we’re each very good at what we do.  I’ve said if I can continue making money and paying our bills doing this, it’s the absolute dream, 100 percent. We don’t have to really answer anybody but ourselves. And we both have great taste, so it’s easy.

Gia Miller: I’m trying to think of the best way to answer that question: how does it feel still? We very intentionally did not want investors. We didn’t want to have to report to someone who would tell us, “that’s not a good idea,” or “that’s a little risky.”

It’s a nice feeling that we have; we’re both very creative and we bounce ideas off of each other really well. When one of us is stuck on something, the other one can really jump in and help that idea form and get it to the right place. And it’s been a really nice partnership in that way.

And there have been a number of articles that we’ve published that I’m pretty positive if we had financial backing, we would have been told no. And they were very well received in our community. 

Justin Negard: Our very first issue, when it came out, we met with a wonderful person who was an editor at a previous magazine at some point.  She gave us some advice on the visual side. She said, this is lovely, but maybe have a local celebrity and have those subheadings and all that sort of thing. I mean, these are opinions that are perfectly well grounded. And there’s a lot of marketing and research behind making some of those decisions or turning down a certain article, whatever it may be.  We have been able to avoid that.

And I think our instincts have been good. If you have a local magazine, your inclination is to write about the local soccer game or to write about the local celebrity. We have a little bit of that, but we have leaned into more just interesting stories. They’re going to be interesting wherever you go, locally or nationally. And that’s what we’ve been able to do.

And if I can add one little detail to it, maybe because of the pandemic and various factors in our life, but humbly, Gia and I are probably far enough along in our careers and in our skills that we could work in Manhattan and work for an agency or work for a publication somewhere down there. But for circumstances in our life, we are local. And so, we have what I hope are national skills that we’ve brought to this local level. So that makes us more unique than other publications.

One of the things that I heard a lot is the reason there’s a rise in the city and local and regional magazines is that the need for that positive feeling, that you feel good as opposed to everything you’re bombarded with around you.

Samir Husni: Do you apply that to your magazine?

Justin Negard and Gia Miller (in unison):  Yes.

Gia Miller: But also, no, we’re not negative. We don’t feel the need to bash anybody. We come out every other month. We’re not hard news.  So that isn’t there. But I also think there’s a need for knowing what’s going on in your community and knowing local stories. On a national scale, magazines like Glamour, Cosmo and Marie Claire, they tell very similar stories. And you can also find 25 stories online about how to put on your makeup or the latest fitness craze or whatever.  But you can’t find 25 stories that are local, that are about the people in your community.

I think the positivity is a part of it, too. And, honestly, the community piece, knowing who your neighbors are, who the business owners are and what they’re up to. And we take a lot of national stories, and we make them local. We only interview local experts. We bring it back to our community in whatever way we can.

Justin Negard: I think the quality we bring to it as well. There are so many 24-hour news channels. And now, these days, without putting politics in the conversation, people are getting their medical opinions and their political opinions from, with all due respect to the Joe Rogans of the world, for example, or these 24-hour news channels that don’t always have the most credible journalists on the station. 

I think people are also hungry to read quality journalism. It doesn’t have to revolve around who’s running for president right now. There are other stories to tell. So, we certainly do put a positive spin on most of our stories, which is a consequence of the stories we’re telling.

We’re telling real stories and we’re putting quality level journalism into it. We’re fact checking everything. We’re finding as many experts as we can. So, the story is being told correctly. We have very strong opinions on a variety of things in our world today, but we keep that out as well.

And I think a big point that’s worth touching on is that we don’t do pay to play. Obviously, we have advertisers and we’re happy to have them, but we don’t allow that to affect our editorial. We did that in the beginning just for our own passion and our own our standards, our own morals . But we were also surprised that people really have noticed that in our area. And there are other publications in our region, and God bless them, but when you talk to people, they say, “yeah, that’s been paid for, and that’s also been paid for.” And they like the fact that we don’t do any of that. 

Samir Husni: Do you think, is it passion that’s going to drive the future of good journalism, the future of good magazines, as opposed to chain ownership or venture capitalists or people who have no idea what journalism is all about? 

Gia Miller: I hope so.  There are several chain publications in our area and the larger area around us who don’t know a lot about journalism, and it shows.  I think it is a skill set that you develop. You can study it in school or not, but you have to learn the skills to develop it. And I think from what we’ve seen, we’ve very quickly achieved respect in the community, and it’s because that’s our background.

Justin Negard: I think I would say yes.  There is definitely a difference. I think we are at a point where journalism is a very loose word and it’s become weaponized and co-opted by the wrong people on both sides of the political spectrum, or possibly even in other countries. My hope is that the younger generations are smarter to these things and they know what they are reading and where it’s coming from, whereas maybe older generations don’t pay attention to that as much. I hope, this is all big hope, that the younger generations will be smarter than that and this will eventually level out and they’ll realize what’s BS and what’s actually coming from a credible news source.

All we can do, though, is continue to sort of push back on that. There was another local publication that had been looking to sell and they did face sort of this onslaught of larger companies that were trying to push more of an agenda in the region. They’re trying to influence people on a more local level. We’re not trying to influence anybody, but we want to at least establish quality journalism wherever our footprint is.

Gia Miller: I want to know what you think about that question.

Samir Husni: You can tell that there is some good quality journalism in here. This is not like somebody got an article from a PR agency and then published it. And so, I congratulate you on that, because I’m one of those people who, before I retired, I told my students that journalism is dead. But I’m first-generation Presbyterian, so I believe in life after death. So, folks like you are bringing journalism, good quality journalism back. Because I learned in journalism school years ago that when a journalist gives his or her opinion, he or she is no longer a journalist. And we have nothing but opinion these days, and I wish it was good opinions or opinions based on facts.

Justin Negard: And I would tell anyone seeing this or reading this, whatever, it’s not just passion, I mean it definitely is passion for us. We’re doing this as a labor of love, but there are financial dividends. Neither of us are driving Rolls Royces today, but there’s a hunger for this. So, if there’s anyone on the fence thinking, “journalism is dead, I shouldn’t do it, I should do something else, I should just sell out and work for the big company that’s blah blah blah,”– nope, don’t do that.

There’s a lot of hunger for good quality journalism. People are ready to have a good organic meal.

Samir Husni: A more personal question, if I come visiting you one evening, unannounced, what would I catch you doing? Reading a book, watching TV, listening to music?

Gia Miller: Working!

Justin Negard: One hundred percent, working. 

Gia Miller: And calling each other on the phone about this page or that story or whatever. 

Justin Negard: We have started doing almost like a day in the life of a publisher sort of thing, which is almost laughable because I think our typical day is not standard for most, even most publishers, although we have a lot of respect for the busy schedule of any publisher.

But we’ve branched out now as well. And we haven’t needed to, but we wanted to. So, we branched out into a lot of video work. We have a heavy digital footprint. We are very involved in social media. We even launched an app recently.

I mean, we have a lot of plates spinning at once. The magazine is still probably our main event, but videos have picked up tremendously.

So, every single day, if you look at our calendar, we have a chunk of time where we are reaching out to advertisers, where we are working on layouts, where we are writing stories, where we are going to local events, where we are filming videos. I mean, it’s nonstop, truly, truly nonstop to the extent, and I say this with a lot of humor, that people in our region recognize us now, which is kind of kind of flattering and weird.

Sometimes, we eat in other towns where our magazine doesn’t mail to because people recognize our faces. They know us from social media, from me running around with the camera everywhere we go. It’s a lot.

We also have interns, collaborators. So, we’re juggling a million things, and then we’re talking to someone like yourself.

Samir Husni: So, my typical last question is what keeps you up at night these days?

Gia Miller:  Trying to get everything done. I’m thankful we’re not a monthly because we would not be functioning humans if we were. 

But what keeps us up? You know, on my end, now we have a lot of writers who freelance for us. And so, it’s where is this story and when do I need to get that one in? People missing deadlines, that stuff keeps me up.

And advertising, which is the part of the business I hate the most, selling ads. That’s not my skill set. 

Justin Negard: I personally have so many things in front of me. What keeps me up is definitely working. Gia and I are texting each other until sometimes one, two, three in the morning, depending on what we’re working on. So literally, that’s what keeps us up.  Working on the magazine itself. But as soon as that’s done, I have videos to work on. We’re working on the app.  We’re running. There’s just so much to juggle. But it’s rewarding.

We’re proud of the results. And that’s something that I think is worth mentioning. It definitely feels like work. I’m not someone who says it doesn’t feel like it feels like work, but we’re so proud of it.

We’re building something. We’re not just working.

Samir Husni: Congratulations and a job well done. Keep up the good work.

Gia Miller: Thank you.

h1

Will Lee, CEO, ADWEEK To Samir “Mr. Magazine™” Husni: “I Believe In The Ability Of A Print Publication To Create A Relationship With The Consumer That Is Very Different Than Digital…”

March 12, 2024

“I think that the opportunity for ADWEEK is really to transcend the category of trade publication and to evolve into a business intelligence resource platform tool for not just advertisers and marketers and people who are in the brand world, but also media, technology, publishers, and ultimately the aspiration for us to be as valuable and as essential to CEOs and CFOs.” Will Lee

“I want to capture the executive or the director’s 8 to 10 minutes of their morning media diet, however long that is, and however they consume it, but really be essential to them on a daily basis.” Will Lee

From a hefty background in magazine media to a role at NPR, Will Lee, CEO of ADWEEK, is now set to transfer an industry publication to a major resource platform tool to advertisers, marketers and people who are in the brand business world.

He brings his passion and dedication to an industry in dire need of such passion and dedication.  A lot has changed since ADWEEK was launched in 1979.  The industry that the magazine was launched to serve is not the same in 2024 and the magazine itself is not the same.  High hopes and plans are in store for ADWEEK.

To check on those hopes and plans I reached out to Will Lee, who was appointed CEO eight months ago and we had a very pleasant and futuristic conversation. 

But before you read the entire conversation, here are the soundbites:

On his view of the ADWEEK community: What I mean by community is not just convenings and gatherings, but really having a very core group of people who help shape ADWEEK both from external side and inside.

On the role of Sora and AI: I happen to think Sora is something that we need, and generally video. Video based AI is something that we as a publication and as experts really need to help marketers and advertisers understand how to use it and also what the dangers are.

On the trust factor of AI: But if we can figure out a way to use AI to service the information that we already have and the information that we’ll be creating,  people will trust us as opposed to GPT-4 or Gemini.

On the role of print in a digital age: I believe in the ability of a print publication to create a relationship with the consumer that is very different than digital or social or audio or other formats. And the reason that is, it’s  almost an evergreen resource.

On the role of the magazine cover: It’s about having covers that get people’s attention and  say something and are meaningful to the audience. Because, again, these covers, these magazines have to have real utility. So that’s the thing I’m going to stress with the magazine, is that it is very, it is an important and essential utility.

On his job at NPR: So this was almost like a sabbatical that I took in public media. What I would say specifically about NPR, is that NPR actually is a very sophisticated commercial business, if you will.  Obviously, it’s a non-profit, but it thinks like a commercial media company.

On the changes of the media business model: That the notion of scale and audience size as a predictor of commercial success, that correlation is completely going to change

On looking at the future of the business: I think about the agency landscape and about what will happen to creative agencies as a result of Sora and all the rest of the AI tools, as well as how quickly the internet and web publishing are going to be drastically altered over the next two years.

On his views of the open web: We’re about to enter a phase of the open web, which is going to be literally one million times worse than what the blogosphere looked like in 2005. If you think about the barrier to entry was very low, anybody could start a blog and there was all this terrible, low quality content out there. Some of it got monetized and some of it didn’t.

On what keeps him up at night: The way that our media is now shaped from a financial standpoint and from a business standpoint, where so much of the, the media that is high quality, you have to pay for, and you have to pay a lot for, I think is a real problem.

And now for the lightly edited conversation with Will Lee, CEO of ADWEEK.


Samir Husni: Congratulations. It has been eight months since you’ve become the CEO of ADWEEK.

Will Lee: Yes.

Samir Husni: I read you are going to transform ADWEEK from an industry publication to a platform that will reflect that advertising, marketing, journalism that’s taking place in 2024. Can you give me a brief roadmap on what your plans are?

Will Lee: Sure.  I think that the opportunity for ADWEEK is really to transcend the category of trade publication and to really evolve into a business intelligence resource platform tool, however you want to describe it, for the not just advertisers and marketers and people who are in the brand world, but also media, technology, publishers, and ultimately ask for the aspiration is for us to be as valuable and as essential to CEOs and CFOs. Also other members of the C-suite as we are to marketers and advertisers.

Now, of course, the brand ecosystem is still the core of our audience. So we want to be able to serve them in the ways that they need to, but really we want to become a much more valuable resource to the entire ecosystem and to the entire executive team in terms of  a roadmap. That’s sort of the overall vision.

In terms of the roadmap it’s a few things:  One is to continue to raise the standard and the level of our content product. So that is creating new and better email products, for instance, creating new and better audio and video products, and also to use the magazine in more essential and interesting ways. I want to capture the executive or the director’s 8 to 10 minutes of their morning media diet, however long that is, and however they consume it, but really be essential to them on a daily basis.

It is about elevating the level of the product. So if you go beyond that, then in terms of the customer continuum for ADWEEK, there’s the editorial content and there’s our event business, right? We’ll continue to evolve that and connect our editorial and content to our live events in a much, much deeper way. So that’s another part of the roadmap. 

The third part of it is really building community. What I mean by community is not just convenings and gatherings, but really having a very core group of people who help shape ADWEEK both from external side and inside.  Really have a way of connecting all of that into one continuum for our audience.

Samir Husni: You have a trusted brand. How are you going to deal with all the untrusted things that are taking place? From folks using AI to create deep fake videos or whether the new Sora that is coming soon, that’s going to create video from a short text.  What are your plans to combat the negatives of AI and Sora and all the other new technologies that’s coming up?

Will Lee: Sure. I happen to think Sora is something that we need, and generally video. Video based AI is something that we as a publication and as experts really need to help marketers and advertisers understand how to use it and also what the dangers are.

From an editorial standpoint, we need to be curating the best information.  Both from experts internally, but also from the industry to help people understand how to navigate that. There’s a possibility that video AI and particularly, and maybe source specifically, could be the subject of an entire conference for us? Going forward and getting people to talk about it and to understand what the challenges are is really important.

Separately, because we’re a trust resource, one of the things we’ll be working on is using AI to sort of confine the amount of information that you can get from ADWEEK. In other words, almost create  an AI portal or a bot, if you were some kind of product that uses the 45 years of information that we have at ADWEEK to inform the consumer. So we can use it to our benefit.

Obviously, the large language models are going to scrape our stuff from the web and other places.  But if we can figure out a way to use AI to service the information that we already have and the information that we’ll be creating,  people will trust us as opposed to GPT-4 or Gemini.

Samir Husni: In the last few days we’ve seen that those sources are deeply untrustworthy.  When ADWEEK was started in 1979 the status of marketing, the status of advertising and the status of journalism were completely different that we are seeing today. How are you going to use the print edition of ADWEEK to reflect the true value of advertising, the true value of marketing, the true value of journalism, or what directives are you giving to your people?

Will Lee: It’s a really good question, Samir.  As you know, my background, my last job was at NPR and we had a  legacy media source there as broadcast radio. Before that I was with People, Entertainment Weekly, The Hollywood Reporter, and so on.  I really believe in the ability of a print publication to create a relationship with the consumer that is very different than digital or social or audio or other formats. And the reason that is, it’s almost an evergreen resource.  

The thing that we need to do in our magazine going forward is to be very high utility.  It can’t just be pretty pictures and interesting graphics, but it has to be a utility. I talk about it like the magazine should almost be like a Harvard Business School case study that you actually want to read. In other words, like it’s something that you can keep around, you can pass around, you can, you can refer back to it. And of course that product will be very, very closely tied in and integrated with our digital product and our other products.

But how we can transform ADWEEK, the magazine into something that someone wants to keep,  so for instance, if you think about the Harvard Business Review,  we all have stacks of Harvard Business Reviews  in our homes that we don’t want to throw away because we’re worried that we’re going to miss something. And yet you might not read the entire thing.  In fact, you might not read any of it.  I want ADWEEK to have that level of staying power and I think it can. We just put Christina Aguilera on the cover, which, you know, isn’t exactly what the HBR would do. The reason that it’s important for us to have people like Christina on the cover, and we’ve got some celebrity covers coming up.

It’s about having covers that get people’s attention and  say something and are meaningful to the audience. Because, again, these covers, these magazines have to have real utility. So that’s the thing I’m going to stress with the magazine, is that it is very, it is an important and essential utility.  We had Naomi Osaka on the cover. It’s not about having celebrities or not celebrities on the cover. We did a cover with DoorDash,  and we did a cover about their Super Bowl campaign.

Samir Husni:  Just a fun question, in your previous jobs The Hollywood Reporter or Entertainment Weekly, or People, did any celebrity ever ask you to be on your digital page or on the magazine cover? 

It’s a good question. It’s interesting at EW once we started to reduce the frequency, we started to do more digital covers, which were essentially these great assets, short form videos, for social platforms, Instagram, TikTok, and they were beautiful and lushly produced, kind of more so than the print covers. I think the interesting thing about digital covers is just how widely they can be seen, because it still has real meaning for someone to be on a cover like that.

There were people who obviously  wanted the cover.  Particularly People, because it’s still so widely distributed.  The power of a cover is, it’s staying power.  It’s always there. It’s a physical asset.  I’ll tell you this, it’s amazing how many times I get on a call with somebody from an agency or from a brand marketer, and they’ll have a framed cover of ADWEEK in their office and say look, I still have this from when I was on the Hot List cover or whatever.

So it’s actually really, it’s an important asset for us. And I really enjoy the craft. And so it’s, I feel lucky that we still do it.

Samir Husni:  You came to ADWEEK from NPR. So you saw the not-for-profit reporting and dealing with media. How is it different to be working for-profit now? 

Will Lee: Oh, so many ways, Samir, so many ways. Actually, all of my career before NPR was in the for-profit sector. So this was almost like a sabbatical that I took in public media. What I would say specifically about NPR, is that NPR actually is a very sophisticated commercial business, if you will.  Obviously, it’s a non-profit, but it thinks like a commercial media company.  We did a lot of things to license in terms of business development, in terms of even corporate development considering lots of different kinds of M&A and partnerships and so forth, which very much like, are like commercial media.

I think the one thing that is significantly different is from a mission and from a goals standpoint, serving the American public is so much in the forefront of what NPR does, which I don’t think, if you went and asked the CEOs of ten publishing companies, that would be the first thing that comes out of their mouth in terms of like what their mission, what their goals are, which is fine because they have a different set of  stakeholders. But, the thing that was inspiring to me that I loved about NPR, and frankly is going to be really important in 2024 is NPR’s ability to, and the importance of NPR’s service to the American public.

Samir Husni: If you look at the status of marketing or advertising today compared to your previous years, your previous career, how would you describe it? Are we better off? Are we worse than it was? 

Will Lee:  You know we can talk for an hour about this.  Let’s just take advertising specifically. Obviously with what seems like a true cookie-less future happening like in real time, that will change significantly.  Anybody who publishes on the web can make money, It just will, it will change the cost of things, it will change how consumers are targeted.

That will have significant ripple effects on the businesses that I’ve worked with. Until a year and a half or so, that the notion of scale and audience size as a predictor of commercial success, that correlation is completely going to change.

Now, I can’t tell you whether what the true statistical sort of wavelength and amplitude of there is, but it’s going to change significantly.  And I think, that will alter, how media are created. I think also that in marketing, because of the way that the economy has been, so unpredictable over the last year and a half, I think marketers are in a very different situation,  I wouldn’t say that they’re in a very dynamic moment, which is to say their budgets are more under scrutiny.  Their role in growth and in driving the business forward is much “murkier” than it has been in a long time.

ADWEEK’s place in all of this is to help, to quote somebody I spoke to recently, “so it’s kind of messy right now.” And I think one of ADWEEK’s roles is to un-mess that mess.  To be a good curator, to be  good way of helping to clarify.  I don’t pretend that we’re going to have the answers, but I think through all of our different audience touch points, editorial, events, experiences, and community, I think we do have a way to, to help. And so I think it’s a really exciting time for ADWEEK. I think about the agency landscape and about what will happen to creative agencies as a result of Sora and all the rest of the AI tools, as well as how quickly the internet and web publishing are going to be drastically altered over the next two years.

I think this is a really, really interesting time to be at a B2B publication, looking at the landscape as a whole.

Samir Husni: So if you think anyone who has access to a laptop or a phone can be a publisher, is that a good thing or a bad thing? 

Will Lee: I don’t think I have a binary answer there.  I do think that my consumption behavior has changed significantly over the last two and two and a half years where I read a lot more individually published newsletters from people that I trust.  Casey Newton, a platformer, I’ll read across all of my span of interest. Instead of reading a brand, I read individuals.  I do think that the individual contributor is an important force. The notion of anybody being able to create movies, webpages and all this sort of thing.

There’s significant danger there.  We’re about to enter a phase of the open web, which is going to be literally one million times worse than what the blogosphere looked like in 2005. If you think about the barrier to entry was very low, anybody could start a blog and there was all this terrible, low quality content out there. Some of it got monetized and some of it didn’t.

I think you’re about to enter a phase where that will become almost infinite. And that is frightening. We have to have better discovery and better curation.  And frankly, I don’t think that Google and some of the other platforms have taken that seriously enough into account. 

Samir Husni:  Let me shift a little bit,  I used to look at the launch of the year at the Hot List of ADWEEK and sadly speaking there’s not many launches these days. The industry has changed to a bookazine industry.  Do you think this is a sign of the future that we are going to lose big launches Like Portfolio and Domino that ADWEEK used to celebrate?

If you think about what’s happening now with Buzzfeed, Vice, and some of those other businesses.  Which probably replaced some of those big splashy launches.  Media entities now might not just be a magazine. Obviously you wouldn’t just launch a magazine today.

You’d launch the whole span of it  a multi-platform product. We’re going to see more great brands. 

You’ve just given me idea, which is that instead of sort of the launch of the year being focused on a magazine, it’s really the publishing launch of the year. Because in the next year or two, there will be more people who try interesting things. I think they’re going to be narrower and I think there’ll be a little bit more niche. I don’t think you could launch a general interest business publication like Portfolio today. But I do think that you could do something a little narrower, and it could succeed. So it’d be interesting to see how people think of a print product today.

I talk about Monocle a lot and how Tyler (Brule) and his team believe in and lean  hard into the print side of things.  They have multiple print publications. So I do think that there’s room for that.

Samir Husni: Let me just end up by asking you two personal questions. One, if I come to visit you uninvited one evening to your home, what do I catch you doing? Watching TV, reading a book, cooking? 

Will Lee: Depending on what time it is,  reading with my two and a half year old son or building towers out of magnet tiles. After he goes to bed, I love to be in the kitchen trying things out. I do like that.

Samir Husni: My last question to you is what keeps you these days up at night?

Will Lee:  As a first time CEO thing that keeps me up as night is asking myself the question, are we moving fast enough with enough velocity and with enough impact.  Sort of instilling that urgency and embodying it. Showing the team and even our audiences that we are moving quickly we are changing quickly, we are evolving quickly, and doing it  sensibly and responsibly. That’s something I honestly think about in the middle of the night  more often than I’d like.

That’s kind of a personal one, but on a larger scale, the way that our media is now shaped from a financial standpoint and from a business standpoint, where so much of the, the media that is high quality, you have to pay for, and you have to pay a lot for, I think is a real problem. And I’m not saying this as a plug for NPR, but I think that, you know, having free and openly available sources of, of high quality information for the consumer is incredibly important.  That does concern me from almost from the viewpoint of the future of the democracy in the Republic.

Samir Husni: Thank you.

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AARP The Magazine And Its Sister Publication AARP Bulletin Defy The Odds And Thrive Where Others Could Not.  The Mr. Magazine™ Interview With Shelagh Daly Miller, VP And Group Publisher, AARP Media Advertising Network

March 6, 2024

“All you have to do is dig in a little bit and understand that the 50 plus market, they own the wealth.  There’s a flood of sort of that gray wave in pop culture and music.” Shelagh Daly Miller

“Everywhere you go and everywhere you look, you see someone who’s over 50, whether it’s at your gym or whether it’s at the grocery store. You can’t ignore the size of the audience.” Shelagh Daly Miller

While it seems that everything and everyone are targeting generation Z or the millennials, AARP The Magazine, and its sister publication, AARP Bulletin, are doing just the opposite. Combining both a strong editorial content and even stronger advertising content, the magazines continue to soar to new heights. I don’t need to remind you that you have to be at least 50 to access one of the three age targeted editions of the magazine: 50+, 60+, and the largest of the crowd, 70+. This mass-circulated publication makes no apologies for its print prowess and passionate nature regarding ink on paper.

The magazine is the largest-circulation publication in the United States with over 38.9 million readers and its sister AARP Bulletin reigns supreme with 32.6 million in readership. Combine the two together and the numbers are a staggering testament to the power of print and its relevant audience, while never ignoring the reach and information the brand’s digital extensions offer. 

I thought it was time again to revisit with Shelagh Daly Miller the Vice President, Group Publisher, AARP Media Advertising Network who has been with the brand for 23+ years. Coming from a background rich in advertising and publishing, she is a woman very much at home in the world of magazines and magazine media.

I interviewed Shelagh and asked about AARP and the world of magazines and magazine media. The world of advertising and the role of print delivering ads at the beginning of the journey. I hope that you enjoy this very inspiring and print-positive Mr. Magazine™ interview with a passionate woman and her brand that make no apologies for their faith and commitment to all platforms, print included, Shelagh Daly Miller, Vice President, Group Publisher, AARP Media Advertising Network.

But first for the soundbites:

On the status of the magazine and the Bulletin: To consistently have both AARP the Magazine and The Bulletin as number one and number two in terms of most read magazines, that’s pretty incredible.

On her success in a heavily doubted print future: So I think that was, maybe not so much a surprise, but, you know, 39 million readers is nothing to sneeze at. And in a climate where print has an uncertain future for many, I think it’s just shown us that  we’re doing a great job out there.

On her editorial team:  So Myrna (Blyth) and Bob (Love) and Neil (Wertheimer) and Steve Perrine and all of those terrific journalists, they’re living the 50 plus life. And I think that they’re excited to combine journalistic expertise with  an opportunity to kind of show everyone how great it is to be in the 50 plus life stage. 

On the role of ads in the publications: One of the things about magazines that I know I like is that the ads are part of the experience, you know? They’re not popping up and hitting me in the face the way they sometimes do in other media. It’s actually part of the experience and it’s a very tactile experience.

On how is print different than digital: Or in our case we’ve had some success with flip covers where you physically have to turn. So you’re really engaging with the medium. And personally, I love that.

On the future of her audience:  As people continue to live longer and more and more boomers are getting into that 70 plus it’s going to continue to grow. 

On her biggest challenge: One of the ongoing challenges is convincing people that 50 plus is viable and vibrant and a terrific opportunity to sell products and services to…. Another great challenge that came my way about a dozen years ago was getting into the digital space with aarp.org, which has grown into a tremendously robust and vibrant digital platform. So that kept me as a personally super engaged and always learning.

On her goals for 2024: I’d like to hit our revenue goals. That’s always my first and foremost. And I hope that I can tell you that I’ve exceeded my revenue goals for 2024 in 2025.

On anything she’d like to add: What we didn’t really talk about is how many of our advertisers are running in both print and digital. And that seems to be sort of the ideal combination.  And for us, and I think for other print vehicles as well print is really a chance to kind of get that purchase journey started and really hit them sort of at the top of the funnel, create that awareness.

On staying the course:  We’re continuing to do what we do best, which is to really inform, educate and entertain and delight our members with really quality content and trusted environments that you just don’t find across the media landscape anymore.

On what keeps her up at night:  How do we get the 28 to 35 year old media folks to really understand who this market is? That has been a challenge since the day I walked in the door.

On what I might catch her doing if I visit unannounced: You might also find me on the pickleball court because I live most of the year in Florida and I’m an avid and passionate pickleball player.

And now for the lightly edited conversation with Shelagh Daly Miller, Vice President and Group Publisher:

Samir Husni: My first question to you is, you know, in this day and age where a lot of magazines are cutting frequency, cutting circulation, I remember last year you told me that AARP, the magazine, is a necessity. Why do you think it’s a necessity and why do you think your print publications, both of them, the Bulletin and the magazine, have done exceptionally well last year? 

Shelagh Daly Miller: Well, I would say that a lot of it has to do with the trust that we provide to our members. We are a brand that they trust and that translates into trusting the information that we provide them.  So I do think that it’s a very trusted environment in a kind of wacky world where people are looking for things that are safe and trusted. And so I think that’s part of it. I also think that when someone joins AARP, they’ve taken an action around a life stage. They’re raising their hand. They’re saying, yep, I’m 50 plus and I’m going to embrace it. I’m going to join AARP.

The publications are sort of a gift in exchange for you taking an action. So I think that brings a level of engagement where they said, okay, I’m 50, I’m joining this organization and now they’re sending me these publications. And gee, now that I’m reading them, it’s all about me.

They really see themselves and their life stage and all of the issues that they’re dealing with in life reflected in the pages of the magazine. So I think there’s a real connection there.

Samir Husni:  You mentioned two keywords:  trust and engagement.  How are you translating this trust and engagement to your advertisers?  You have the trust and engagement from the readers and from the members. Sure.  How are you translating it to the advertisers?

Shelagh Daly Miller: Well, I would say that our advertisers are also looking for a trusted environment. There are some platforms, particularly in the digital space, where they don’t have as much control over where their message is being viewed in what kind of environment. So, you know, we have that contextual alignment for advertisers and marketers who are looking to reach people in the 50 plus life stage.

We provide the contextual alignment because that is what we’re writing about. Both of the publications are focused on that life stage.  I think advertisers do appreciate the trusted brand as well.  In fact, not only does AARP’s brand give a trusted halo, but our advertisers go through a pretty rigorous approval process from an ad policy team. And while some advertisers don’t understand why we won’t accept certain things or, you know, we need substantiation of claims and things like that, I think there are a lot of advertisers who actually appreciate that. But mostly, I think, too, we really become a consultative partner with our marketers.

We offer so much beyond just selling an ad page or selling a campaign. We have such a depth and breadth of insights. So we really try and help our marketing partners be smarter, really understand the market.

We help from a creative optimization standpoint. Obviously, we help with performance optimization. But I think that kind of consultative approach has had a positive impact on developing relationships with marketers who have been advertising in our publications.

Samir Husni:  Do you think, do you attribute the vast misinformation that’s out there and the bombardment of whether it’s digital spying on your privacy or do you attribute that to the success and the increase of readership of AARP the magazine last year?

Shelagh Daly Miller: I think that’s part of it. I do think that, you know, that sort of trusted brand and that trusted environment plays a big part. I also think that the fact that we’re read in home, the magazine is delivered to the home.  That’s sort of your own environment. You choose to, as part of our strategy, we want to provide our members with information, how they want to read it, when they want to read it, where they want to read it.  We know that a lot of people started spending more time at home during the pandemic. And I think that the fact that we’re really large, I think too, that people are looking for value and there’s a lot of value that you can find through our publications. That’s part of who AARP is, savings and value, etc. . 

Samir Husni:  I’ve seen so many magazines either fold or went digital, what about the 50 plus audience that you feel other magazine publishers and other media companies are ignoring?

Shelagh Daly Miller: Yeah. Well, I do think that other media companies and marketers continue to ignore the market.  Personally, I don’t think it’s a smart marketing decision on the part of the media companies or on the part of the marketers. All you have to do is dig in a little bit and understand that the 50 plus market, they own the wealth.  There’s a flood of sort of that gray wave in pop culture and music.

The Golden Bachelor was a big hit recently. Everywhere you go and everywhere you look, you see someone who’s over 50, whether it’s at your gym, whether it’s, you know, at the grocery store. You can’t ignore the size of the audience.

I think that with some of the shifts in the growing influence on pop culture, I’m hoping that more marketers come along and more media outlets. I mean, one challenge on the media side is, we really dominate. So I don’t know that you want to start a publication to compete with us. That would be kind of a tough task.  Others have tried. And I mean, I go back to the my days in media planning when More Magazine and Mirabella and those were sort of way ahead of the curve in a way because boomers hadn’t started to turn 40 and 50 at that point.  I think for marketers, it’s a big opportunity. For media companies, I think it’s a mistake.

Samir Husni:  Wow.  Talking about wow, can you please tell me what was the most pleasant surprise you enjoyed in 2023? 

Shelagh Daly Miller: The most pleasant surprise of 2023. I would have to say that probably the continuation of our readership numbers going up. To your point, we read so much about publications shutting their doors, going out of print, moving to digital, going away altogether, and to consistently have both AARP the Magazine and The Bulletin as number one and number two in terms of most read magazines, that’s pretty incredible.

The magazine hit an all-time high in 2023. So I think that was, maybe not so much a surprise, but, you know, 39 million readers is nothing to sneeze at. And in a climate where print has an uncertain future for many, I think it’s just shown us that  we’re doing a great job out there.

We are serving our members’ needs and they want to read these publications. And I think that’s exciting.

Samir Husni:  And do you still practice what you preach in terms of like, you told me you don’t have a Kindle, you still like print?

Shelagh Daly Miller: I don’t have a Kindle.I still like to read. I do like to read paper. You know, I think one of the things about magazines that I know I like is that the ads are part of the experience, you know? They’re not popping up and hitting me in the face the way they sometimes do in other media. It’s actually part of the experience and it’s a very tactile experience.

You’re physically seeing the colors and touching the pages. And sometimes there’s unique executions that might be a little interesting.  Or in our case we’ve had some success with flip covers where you physically have to turn. So you’re really engaging with the medium. And personally, I love that.  I do think that’s part of the reason that our members are continuing to embrace print. It’s also quite portable. You can easily carry it from room to room.

As we age, I know that my eyes struggle to read long articles on my iPhone. So if I want to sit at my computer, I have to physically go into that room. Or I could just grab the magazine and go wherever I want to go.

I think partially it’s the same reason I’m still passionate about selling AARP’s properties.  They are part of the audience. They understand the vibrancy around the 50plus market and the life stage.

Samir Husni:  Well, I mean, without getting political, but as we see our presidential elections with both candidates approaching 80, is there any, or over 80, is there any chance that we are going to see like a forced addition of AARP for 80 plus?

Shelagh Daly Miller: I don’t think so. We have our 70 plus version and that is actually our biggest, from a circulation standpoint, 70 plus is our biggest version. Obviously it covers multiple decades and we know people are living longer, but we have 70 plus edition. With Ringo on the cover.

I just started receiving as a member, the 60 plus edition. So I’ve aged out of the 50 plus as of October this year, last year. So, but no, I don’t think, I think that the 70 plus version is very relevant for the various stages of the older segment of our audience. So I think it’ll just continue to grow.  I think as people continue to live longer and more and more boomers are getting into that 70 plus it’s going to continue to grow. 

Samir Husni:  You talk with such passion about the magazine and print and is your job like a walk in a rose garden?

Shelagh Daly Miller: No, definitely not. I celebrated my 23rd anniversary last week at AARP.

And as you may recall from prior chats, I had been at American Baby and Sesame Street Parents prior to AARP. So, and I was in my thirties, when I made that decision. And I would say it’s never been a walk in the park.

Partially because the brand doesn’t translate well to young media people. They think of us as old and marketers as well.  One of the ongoing challenges is convincing people that 50 plus is viable and vibrant and a terrific opportunity to sell products and services to.

Another great challenge that came my way about a dozen years ago was getting into the digital space with aarp.org, which has grown into a tremendously robust and vibrant digital platform. So that kept me as a personally super engaged and always learning. But I think AARP has never been a media company where the phones are ringing.

We’re making them ring on the other side. So definitely not a walk in the rose garden, but I love my job and I feel very fortunate to have spent 23 years with a brand like this. 

Samir Husni:  You and I are having this conversation next year in March  of 2025, what would you tell me you’ve accomplished or you hope to accomplish in 2024? 

Shelagh Daly Miller: I’d like to hit our revenue goals. That’s always my first and foremost. And I hope that I can tell you that I’ve exceeded my revenue goals for 2024 in 2025.  I’d like to hit our revenue goals.  And I hope that I can tell you that I’ve exceeded my revenue goals for 2024 in 2025.  That we’re continuing to do what we do best, which is to really inform, educate and entertain and delight our members with really quality content and trusted environments that you just don’t find across the media landscape anymore.

I’m excited about 2024.  We’re off to a really good start. I think we all know  that the outlook is not super optimistic for print, but I’m feeling very optimistic in our properties in    2024. We’ve already closed a few issues and we’re up from where we were last year and, you know up is up and that’s exciting to me.

I think another thing is our industry, particularly on the agency side has been very slow to get back to personal interactions and, and those face-to-face meetings. I believe wholeheartedly that there is nothing like face-to-face.  So I hope I’m able to tell you next March that I traveled more and that I was in, in our territories more frequently and,  meeting with clients and really doing what we do best, educating and forming and influencing marketers to really take advantage of this tremendous market. 

Samir Husni:  I know you’re not a media company as AARP.  However you have some of the strongest editorial folks creating that content, like Myrna Blyth,  Bob Love and such.   What do you think they make them tick and click?  Why is your editorial team still excited about producing good journalism?

Shelagh Daly Miller: I think partially it’s the same reason I’m still passionate about selling AARP’s properties.  They are part of the audience. They understand the vibrancy around the 50plus market and the life stage. They’re excited to write about it and to bring an amazing lineup of journalists, as you said, to really help bring our publications to life.

If we didn’t have good content, we’d have nothing to sell. So, I mean, those guys are rock stars in my opinion.  I mean, the fact that we’ve got Ringo Starr and Robert De Niro.

When I first got to AARP, I remember they had a hard time getting folks on the cover. And prior to me being there, the covers were often cartoons. They weren’t pop culture.

So Myrna and Bob and Neil and Steve Perrine and all of those terrific journalists, they’re living the 50 plus life. And I think that they’re excited to combine journalistic expertise with  an opportunity to kind of show everyone how great it is to be in the 50 plus life stage. 

Samir Husni:  Anything else I failed to ask you?

Shelagh Daly Miller: What we didn’t really talk about is how many of our advertisers are running in both print and digital. And that seems to be sort of the ideal combination.

And for us, and I think for other print vehicles as well print is really a chance to kind of get that purchase journey started and really hit them sort of at the top of the funnel, create that awareness.  It’s really an opportunity to just create that journey to start that journey and make people aware of who you are.

And then you combine that with a really strategic digital piece and you’ve got  the whole funnel. With our properties, what’s unique is that we can take someone through the purchase funnel with just our media, because we’ve got huge print, huge awareness, huge dumping people into the top of that funnel, and we can carry them  through our digital properties. So I think we offer a great opportunity. I just hope that we can help the rest of the marketing world understand that 50 plus is a great opportunity.

Samir Husni:  Let me shift gears and ask you my usual last questions: if all of a sudden I come to visit you one evening unannounced, what do I catch you doing? Reading a book, watching TV, cooking, listening? 

Shelagh Daly Miller: Well, usually cooking at least a few nights a week. That’s definitely a passion for me.  I would say it’s probably a combination of cooking and reading a book.

Probably watching some TV.  I’m a real sucker for Bravo.  I feel like it’s cotton candy for the brain. So when I really need to unwind a little, Real Housewives or Below Deck, might be where you’d find me.

The other thing is you might also find me on the pickleball court because I live most of the year in Florida and I’m an avid and passionate pickleball player.

Samir Husni:  And my typical last question, what’s keeping you up at night these days? 

Shelagh Daly Miller: As far as what keeps me up at night, you know what? How do we get the 28 to 35 year old media folks to really understand who this market is? That has been a challenge since the day I walked in the door. They might say, Oh, well, you know, my mom’s 55 and my dad’s 58. Oh, so where was the last trip that they took? Actually they love to travel. They did a wine country bike tour. Well, that’s who we’re talking about.

We’re not talking about someone sitting on a porch in a rocking chair, or maybe there’s some of them and that’s okay too. But there’s a lot of people that are in this market that don’t look the way that these young people think they look. And I’d love to be able to change that image.

That is  a challenge from the day I walked in the door. And that’s probably what keeps me up at night from a business standpoint.

Samir Husni:  Thank you.

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Ori Magazine: “An Antidote To What We’ve Been Seeing In The Travel Industry,” Kade Krichko, Founding Editor, To Samir “Mr. Magazine™” Husni.  The Mr. Magazine™ Interview

March 1, 2024

“I think there’s a lot of red flags when it comes to starting a print publication right now, but I would almost argue that not as many as three or four years ago,” Kade Krichko

Ori “is a word that started out of convenience, but it’s really turned into something very representative of what we’re trying to do with the magazine, which is connecting east, west, north, south, all of it. And it shows. I mean, I glanced through the first issue, and you get that global feeling within the pages, which I can call like a coffee table magazine.” Kade Krichko

Kade Krichko, Founding Editor, Ori magazine

Call it love of print, love for travel, love for storytelling, love for going national and global… or, for short, call it Ori. The new magazine for travel from the source.

Kade Krichko is the man behind Ori. His love for print, travel, storytelling, and going global is manifested in the first issue of a beautiful coffee table type magazine.

I reached out to Kade and chatted about Ori, its origin, its concept, and its roadmap for the future. What follows is the lightly edited interview with Kade, but first the soundbites:
On the name Ori: That was our travel from the source idea that we built this magazine on, and then Ori, the name is kind of funny, but Ori is short for origin, also for original, for orient, all these ideas of direction, right?

On role of print in a digital age:  For us, it was the idea of, again, this antidote of this digital scrolling world that we live in, where everything moves so fast. And we, even magazines, are moving so fast.

On what else besides the magazine they are doing: But, yeah, we want this to be a community that’s represented. And so, part of that is having some merchandise that people can wear and that will, you know, bring up some questions at the dinner party. Like, oh, what is Ori? That’s interesting.

On the action the magazine will generate: When that curiosity is piqued, people want an action step. So, when they’re excited about traveling and they like the way that we see the world and travel the world, why not travel with us and go have these experiences with us?

On the biggest challenge he is facing:  So I think, you know, establishing a path forward, not being afraid to adjust that path, and then explaining and bringing people along that journey with you has been the biggest challenge, but also one of the greatest creative challenges I’ve had in my career.

On the most pleasant moment: I think hearing from creatives and their feedback has been the most rewarding element of my career, maybe even my life.

On his expectations for 2025: I hope that we have launched one to two more trips that are associated with some of our content and that we have a group of curious travelers that are not only reading our magazine but are offering feedback and that are letting us know what parts of the world they want to know more about.

On what keeps him up at night: Besides typos? I go to bed at night full of ideas and anxious to wake up the next day and implement them or explore them.

And now for the lightly edited conversation with Kade Krichko, founding editor, Ori magazine:

Screenshot

Samir Husni: First, congratulations on the new magazine. 

Kade Krichko: Thank you so much.

Samir Husni: Are you out of your mind to start a print publication in a digital age? 

Kade Krichko: I am the right kind of out of my mind, I think. Yes, I think there’s a lot of red flags when it comes to starting a print publication right now, but I would almost argue that not as many as three or four years ago. So, yes, there were some warning signs, and obviously some of these bigger companies have had a very, very tough time of late. And I think what we’re seeing is a rebirth, or maybe a safety valve that is the independent magazine. So, in that respect, I feel like I have entered a completely different lane than some of these other publications that are struggling right now.  But, yeah, obviously a little bit scary to start a print publication in the age of digital, right? 

Samir Husni: So, tell me a little bit more about Ori. I mean, it’s a travel from the source and the name, the origin. How did you come up with this idea to have a travel from the source magazine? 

Kade Krichko: I think you kind of nailed it a little bit in the question. Because Ori, for me, not only did I never think I’d start a print publication, I never thought I’d start a travel print publication. But what Ori is, is kind of an antidote to what we’ve been seeing in the travel industry, which is this idea of, we are a travel magazine, but I’m almost explaining as we are a magazine for travelers, because the travel magazines of old were going to these places, they were talking about their experiences, and they were coming home and explaining what these places were like, but really from the perspective of parachuting in and then parachuting out.

So, this idea of traveling from the source is actually reaching out to the source, being the people who live in these destinations, the people who live in these countries, the people who live in these towns, that work as journalists, that work as storytellers, that work as teachers, that work in restaurants, and having them explain what makes their home so great, or so interesting, or so dynamic. So, in that sense, it’s not a total shift, but a little bit of a pivot, and the idea of getting stories from the people who are living it.

That was our travel from the source idea that we built this magazine on, and then Ori, the name is kind of funny, but Ori is short for origin, also for original, for orient, all these ideas of direction, right? Originally, I started with Origen, I like speaking Spanish, I’ve spent a bunch of time in Spanish-speaking countries, and all of my friends told me they wouldn’t read my Spanish travel magazine.

I was like, come on guys, humor me a little bit, but ultimately they won out, and I decided, you know what, you’re right, Origen only represents part of the world.  If we cut that in half, we have a base word, Ori, which is Latin, which, you know, Origem is Portuguese, I’m not sure what origin is in Italian, so I’m not going to mispronounce it, but it also starts with Ori.  And we have all these Latin words that Ori itself means to begin, to rise, to appear.

But then we look at Japanese and we have origami, and Ori there means opportunity. So, that was beautiful and something that I was like, wow, that’s potent,  that’s, you know, east to west crossing over.  And then I had another friend tell me that, wow, I didn’t know you spoke Hebrew, and I said, well, I don’t.  And he’s like, well, Ori means light in Hebrew.  I was like, oh, wow, now we’re connecting, you know, this is a word that’s connecting.  And I was at an event this weekend in Brooklyn, we had a magazine launch party in Brooklyn, New York, and I had someone come up to me and be like, did you know Ori in Nigeria is actually a very important metaphysical force that is associated with destiny? And this idea that when your Ori is in line that you are living your best life and this whole thing that I had no idea about, you know.

So, it’s a word that started out of convenience, but it’s really turned into something very representative of what we’re trying to do with the magazine, which is connecting east, west, north, south, all of it. And it shows. I mean, I glanced through the first issue, and you get that global feeling within the pages, which I can call like a coffee table magazine.

But at the same time, I mean, it’s like you said, it’s travel from the source. 

Samir Husni: So, tell me, when you came up with the idea and finally determined on the name of Ori, and why twice a year?

Kade Krichko: That was another creative risk we took. We have some modeling with other publications that have done this recently, especially in the independent space.

You have, you know, the Mountain Gazette, which is a mountain lifestyle magazine. You have some more niche mountain and sports publications that are doing a victory journal in Brooklyn, New York. There’s Sports Culture Magazine.

For us, it was the idea of, again, this antidote of this digital scrolling world that we live in, where everything moves so fast. And we, even magazines, are moving so fast. You see The New Yorker, which is ultimately the pinnacle of a lot of what we do as journalists.

And they’re publishing so frequently that people don’t have time to finish that magazine before the next one shows up. And for us, we really wanted people to sit with our magazine. We wanted them to read it cover to cover, hopefully because they enjoy it, but if not, because they have the time to do it at the very least.

And maybe they find enjoyment when they actually have to slow down and read it.  So, we figured, you know, people are going to get angry either way. And if people get a little frustrated that there’s not another magazine for them to read, we’re creating our own demand in that sense.

We want people to be excited for the next magazine and have it show up and then be ready to consume and to learn and to experience what we’ve been putting together.

Samir Husni: And I’ve noticed not only you launched a magazine, but you launched also like a store with goods that people can order and buy. And tell me about the whole brand.

I mean, what’s the goal in 2024?

Kade Krichko: I think, yeah, in 2024, you need to offer a little bit more than just the publication. And if we’re not, we aren’t releasing anything digitally. We do have a blog that will have, you know, useful travel information and fun stories.

But, yeah, we want this to be a community that’s represented. And so, part of that is having some merchandise that people can wear and that will, you know, bring up some questions at the dinner party. Like, oh, what is Ori? That’s interesting.

And then also, yeah, just that idea of representation.  And then also something we’re doing recently is we’ve launched trips that are in association with the magazine. Because we feel like the magazine is about piquing curiosity.

When that curiosity is piqued, people want an action step. So, when they’re excited about traveling and they like the way that we see the world and travel the world, why not travel with us and go have these experiences with us? So, we have kind of tied this into the full circle experience. Read with us, then come see the world with us idea.

So, in the spring, we’re going to Basque Country, Spain, a place that I lived for a number of years, connecting with some friends there. And kind of living this mantra that we’re pushing in the magazine, this idea of going to the source to learn about things. We’re going and interacting with local businesses, with local wineries, with local restaurants, with local guides, and trying to emulate what we do in the pages out in the real world.

And, you know, I think the shop connects with the magazine, connects with the trips. We want to create this ecosystem, this community, rather, that once you’re kind of bought into it, you really can be a part of it. And you can help, you know, you can help us spread the word, but you can also use it to connect with other folks, including the people who put the magazine together.

Myself, I’m an email away. I mean, we’re super small.  Our staff is two, maybe three, depending on the day, because sometimes our designer is working with us, but most of the time he has a real job. Good for him. But yeah, we want this to be approachable.  And we thought that having, you know, some merchant some connection to the product was part of that.

Samir Husni: So tell me, Kade, what was the most challenging moment you faced from the moment you came up with the idea to the launch of the magazine?

Kade Krichko: Well, that is a great question, because it all kind of molds into one massive mountain that I’ve been climbing. I think the challenge has been turning. The vision is very clear for me of what I would like to do with Ori and what we would like to do as a community.

But it has been hard to translate that in today’s landscape, that I feel like there’s a set of boxes that people are comfortable with, and we rest comfortably outside of that box. So trying to show people that there are multiple ways to consume this information, to enjoy this experience, has been the most difficult. These conversations help. I think you and I getting to talk, you know, helps you understand what we’re doing and hopefully some others to understand what we’re doing. But I don’t, I’m not able to have that conversation with everybody every day. So I think, you know, establishing a path forward, not being afraid to adjust that path, and then explaining and bringing people along that journey with you has been the biggest challenge, but also one of the greatest creative challenges I’ve had in my career.

Something I really enjoy. Get me talking and I won’t stop, because I really do believe in this product, but I also believe in this platform. I think what we’re doing is somewhat innovative in our space, as far as, you know, supporting storytellers and yeah, something I can go on and on about.

That’s been the challenge, is doing something a little bit different, believing in it and then translating it.

Samir Husni: And what was the most pleasant moment you had?

Kade Krichko: I think hearing from creatives and their feedback has been the most rewarding element of my career, maybe even my life. And when I say creatives, I mean writers, I mean photographers, I mean illustrators and artists. I’ve had so many people that I’ve worked with in just the short amount of time reach out and say thank you, and that this was something that they’ve been waiting for, and that they never thought it would come, and that they wish us the best. When somebody wishes you the best, you feel a responsibility to keep going and to make sure that you make them proud. So when the magazine did come out this past November, our first issue, to then get a second round of thank yous and wows and this is better than we imagined, that’s a great feeling. And part of the thank you is this creative grant that we’ve built into our magazine, which again, when I speak of innovation, I didn’t think this was something innovative, and it’s not innovative in the nonprofit space, but perhaps in the publishing space.

Every subscription we get, we take a portion of that subscription revenue and we put it into a safe bank account, and we watch that grow as we gain subscribers. And then once our issue comes out, we go back to our subscribers, folks like you and me, who have read the magazine, and we ask them, what was your favorite piece from this magazine? What really resonated with you? And we basically have a vote, and when that vote is tallied, we award that money that we’ve been saving to a creative team, so a photographer and a writer, to fund their next project.

We don’t ask them what their next project is, we don’t tell them it has to be with us, we give it to them and we say, we believe in you. And to have that belief, I’ve been on the other side as a writer, to have that belief from an editorial staff, you feel like you can move mountains. You feel like you can do anything if somebody’s like, I believe in you. It’s not just me saying that, it’s all of our subscribers saying, we believe in you, your storytelling, and we want to see what you do next, and we’re following along. And so as far as gratification goes, we just awarded our first creative grant, and actually you’re one of the first people to officially know this, but we awarded it to a creative team out of Mexico City, a female writer and a female photographer,  Tamara de Anda and Eunice Adorno. And so they will be receiving our first creative grant this week, and we’ll be able to use that for whatever they want moving forward.

And we’re excited to see where they go, and I think a lot of people will be following along now because they want to see where their money goes, right?

Samir Husni: That’s great. So you and I are talking in January of 2025, what would you tell me you’ve accomplished in 2024?

Kade Krichko: I love this. We should hire you on our business side of things to keep us focused. By 2025, I hope we have three magazines out the door. I hope that our creative grant has grown into something that people in the media industry cannot ignore, that this is a new way of doing things in publishing, that at this point, I hope multiple magazines are copying us because I don’t want to be the only one that’s rewarding creatives in our small space. I hope that we have launched one to two more trips that are associated with some of our content and that we have a group of curious travelers that are not only reading our magazine but are offering feedback and that are letting us know what parts of the world they want to know more about.

Hopefully that’s not just in the U.S. and North America, we hope that that is all over the world. Our first issue went to 13 different countries. We’ve only really done marketing in the U.S. and very limited marketing. Marketing being reach out to my friends and say, hey, this is pretty cool. t’s something we’ve been working on. You should check it out.

So, yeah, to be a little more global as a global magazine, I think would be absolutely amazing.

As a pipe dream of mine is to offer this in different languages. But that might be a 2026 conversation.

Samir Husni: If I come unannounced to visit you one evening at home, what would I catch you doing?  

Kade Krichko: I would probably be trying to put my laptop down, but I would be doing so while cooking  and listening to music. I think those are the two things that help me recenter myself in the evening time and also continue learning while relaxing. I think cooking and music are both really fluid and imperfect, similar to language, similar to some kinds of storytelling.

So yeah, I’d probably be playing some music from some part of the world that I hadn’t heard yet and cooking a dish with what I have in the kitchen, hopefully with more than one person in the apartment, but I’ll do it for myself and for a new friend too.

Samir Husni: Excellent. And what keeps Kade up at night these days?

Kade Krichko: Do we really want the answer to that?  Besides typos? I think that Ori has ignited an energy in me that I haven’t felt in a long time.

I go to bed at night full of ideas and anxious to wake up the next day  and implement them or explore them. I wish I was getting more sleep because it does keep me up at night, but that is a fire I feel really gifted to have, that every day I wake up very motivated to make this thing better and to see where it can go. And I’m sure you get that a lot from, especially like self-starters and people in the independent space, but I do think it’s true.

I think the people who hang around the longest have that. And I think finding satisfaction in that is often the hard part, but when you do align those two things, it’s intoxicating. It’s an incredible feeling.

Samir Husni: Thank you and good luck on the future of Ori.

h1

Kent Johnson, CEO Of Highlights for Children, To Samir “Mr. Magazine™” Husni: “There Are Things That You Do On Paper And In Print, Ways You Process That Can Be Unique From Digital.” The Mr. Magazine™ Exclusive Interview…

February 14, 2024

“I’m an incredibly strong believer in print. And I’m in no way anti-digital or anti-screen. What we try to obsess on is what are all the modalities that one can put into action to create an experience for a kid. And I do believe in puzzling. There are things that you do on paper and in print, ways you process that can be unique from digital. And that’s really important to have in the spectrum of experiences.” Kent Johnson…

“But for us it’s never about bells and whistles of tech or print. It’s about how do you use the capabilities of the technology for the experience that you’re trying to create for the kids. And print is incredible. It’s in the backseat of the car; you can take it with you. You can write in it, share it; it’s batteries never run out.” Kent Johnson…

Highlights for Children was founded in 1946 by Garry Cleveland Myers, Ph.D., and Caroline Clark Myers, who just happen to be the current CEO Kent Johnson’s great-grandparents. And even though Kent is a direct descendant of the company’s founders, he initially had no aspirations to work in the family business. But as fate would have it, he officially joined the company in 2005 and continues to be inspired by the mission to help children become their best selves – curious, creative, caring and confident – and motivated by the challenge of carrying that philosophy into new markets around the world.

And speaking of new markets, this Ph.D.-toting physicist partnered with Google recently to create a special edition Highlights|Google magazine as a resource for parents and kids to navigate their digital lives by knowing how to evaluate trustworthy content, protect privacy, and also to deal with the emotional experiences that occur in kids’ online lives. The issue was shared with all of their subscribers as a bonus for being a part of the Highlights world. Creating a kinder, safer world for all is always the goal. Including online.

I spoke with Kent recently and we talked about this latest endeavor with Google. Also about the mission of Highlights in general and how it hasn’t changed since the magazine’s founding in 1946. The care for children hasn’t changed, nor has the concept that some things can make the world a better place, such as Highlights for Children in all its’ many forms.

And now the Mr. Magazine™ exclusive with Kent Johnson, CEO, Highlights for Children.

But first the soundbites:

On whether he was out of his mind to launch a new print magazine in 2023: Are we out of our minds? We are out of our minds. (Laughs) But it has nothing to do with launching brainPPLAY I think, and you taught me this, good magazine launches are not about launching magazines. It’s about thinking through what’s the community you’re serving, where is there a need, what are you trying to achieve with an audience.

On the role of print in this digital age: I’m an incredibly strong believer in print. And I’m in no way anti-digital or anti-screen. What we try to obsess on is what are all the modalities that one can put into action to create an experience for a kid. And I do believe in puzzling. There are things that you do on paper and in print, ways you process that can be unique from digital. And that’s really important to have in the spectrum of experiences.

On how 2023 was for his business: 2023 was hard. We’ve had an interesting journey coming through the pandemic. The pandemic was so disruptive to so much of society, it did create a lot of need for at home learning. And things that would be beneficial for kids. So it actually sort of helped our business grow when the pandemic came.

On what he would hope to say he’d accomplished in 2024: Here are some of the things that we’d like to see. We care about making progress in the way that we interact with our customers. Digital marketing is an area that we have to get better at. So, I would want to say to you that we really understood how to talk to our customers better and reach them better. We have a number of different ideas. It’s not just about throwing more money to Google and Meta, it’s about talking to our customers differently.

On whether he’s still trying to implement his great grandparent’s mission today, only using different ways: We might articulate it a little bit differently, but I think that what drives us and drives me is there is a consistency through life, from the mission and the purpose, when they founded that company back in 1946 to today, we have very aspirational goals. My great grandparents had some foundational ideas that seem as important today as they ever have – that children are important, that childhood is important, that children learn best through positive example and play, that they are capable of far more than we often assume. Some of the ways we reach them have changed, we learn more all the time about how to be that positive example. But the essence of our values remains the same.

On news he wanted to share: Last year we got into a conversation with the Google Foundation about their desire to make a difference for children in trying to broker the risks, the challenges, the realities of life on the Internet. We live in a digital world and people need skills. People need to protect themselves, they need to be Internet Awesome, not Internet Naive, not Internet Unsafe.

On being partners with Google, not enemies: I always wondered how Highlights and Google could have a more positive impact together. Maybe that’s different than the others. (Laughs) We are a content company; we are a publisher, but we’re a kid company. So we have to think about things through that lens.

On whether children are better off today than they were five years ago: My opinion is no, they’re not. I wish it weren’t true. I think income disparity, the negative impacts on mental health and education of the pandemic. Since 2019 to now, we see significant increases in mental health issues, significant challenges around educational issues and school attendance.

On what keeps him up at night: Everything. (Laughs) The pace of change; wanting to have as much success as possible launching preschool curriculum; addressing the cost structures around digital marketing and print production and distribution. I will always talk about purpose and mission, but the economic challenges for the magazine industry, for print, for the U.S. economy, for distribution; the economic challenges are real for us and everyone else in the industry.

And now the lightly edited Mr. Magazine™ interview with Kent Johnson, CEO, Highlights for Children.

Samir Husni: You’re one of the few companies that launched a new magazine in 2023. Are you out of your mind?

Kent Johnson: Are we out of our minds? We are out of our minds. (Laughs) But it has nothing to do with launching brainPlay. I think, and you taught me this, good magazine launches are not about launching magazines. It’s about thinking through what’s the community you’re serving, where is there a need, and what are you trying to achieve with an audience.

So for us, yes we did launch brainPlay as a magazine. Our objective was about serving what we want to cultivate as a special interest across all of our Highlights subscribers. And the tagline for brainPlay is it’s a magazine for puzzle people. So we know that a large fraction of our readers for Highlights love Hidden Pictures; they love some of the brain games; some of the features within Highlights that inspires critical thinking, so puzzling is a significant thing that they like.

We hear the complaint of why is there only one Hidden Picture puzzle? We know that consumers want more. So we wanted to create the special interest add on in a sense. Now it is a standalone magazine; it’s a 6X frequency. But create for those puzzling kids, which frankly we think every kid should be a puzzling kid, our world is in need of children who grow up with the critical thinking, the insight and the innovation skill that we think is developed through a love of puzzling.

So we wanted to serve those kids. And additionally, we wanted to serve them as an extension of Highlights, but we thought if they really could experience broader senses of all the different types of puzzles we had, that it might invite them and their families into our larger puzzling franchise products. And a lot of those are books; some are digital, but many are books that are sold at Target and Walmart and Barnes & Noble.

So we have a large array of ways for kids to experience puzzling and we thought okay, identify yourself as a puzzling kid, experience that every other month as an extension and as a gateway to more puzzling from Highlights or from other companies. So yes, we launched a magazine, but we don’t think we’re out of our minds to believe that our world would be a better place if more puzzling kids got to exercise that puzzling itch.

Samir Husni: What’s the role of print in this digital age?

Kent Johnson: I’m an incredibly strong believer in print. And I’m in no way anti-digital or anti-screen. What we try to obsess on is what are all the modalities that one can put into action to create an experience for a kid. And I do believe in puzzling. There are things that you do on paper and in print, ways you process that can be unique from digital. And that’s really important to have in the spectrum of experiences.

And I think there’s incredible puzzling online. There are incredible apps; there are incredible digital experiences; we have been investing as well in our highlightskids.com, in different kinds of puzzling experiences; our Hidden Pictures app. And nobody in their magazine can touch the Hidden Object and have it animated fill in, I think that’s pretty cool.

But for us it’s never about bells and whistles of tech or print. It’s about how do you use the capabilities of the technology for the experience that you’re trying to create for the kids. And print is incredible. It’s in the backseat of the car; you can take it with you. You can write in it, share it; it’s batteries never run out.

And I do think away from the distractions that are always present on a digital device, print does allow a little bit of a different puzzling experience. The question is how do we use print as part of our mission to help children become their best selves?

Samir Husni: How was 2023 for your business?

Kent Johnson: 2023 was hard. We’ve had an interesting journey coming through the pandemic. The pandemic was so disruptive to so much of society, it did create a lot of need for at home learning. And things that would be beneficial for kids. So it actually sort of helped our business grow when the pandemic came.

But this echo of the pandemic, in terms of inflation and cost pressures, and the reality that the cost pressures in normal economy inflation are one thing, but the inflationary pressures in direct mail and paper and printing, like significantly worse inflation experienced in direct mail printing paper.

So we have had to shrink the business a bit, driven not by any sort of weakness in the brand and how people respond to our marketing efforts, but in the dramatic costs of customer acquisition through channels that we relied on.

So 2023 for us was a year of talking about what’s our strategy for source transformation. We want to think of ourselves where we create subscriptions, not just as a business model of 12 issues mailed to you a year, that’s one way that we define subscription, but internally we’re talking about subscriptions as a relationship, so it has to be more than those 12 issues.

There has to be benefits in ways that a family would say I’m a Highlights subscriber and I have all of these different things: print, digital, other relationships. Maybe even the way I think about myself as a parent in my relationship to Highlights as a subscriber.

So we’re talking a lot about how do we transform the sources of how we bring people into that relationship with us because a lot of what we’ve done as a magazine industry overtime: direct mail, certain other marketing techniques, it’s just become too expensive.

So we’ve had to shrink some traditional sources, which did cause the business to contract, and we’re working really hard at not only acquiring new magazine subscriptions, but also building those relationships. And we need new sources of how we bring people into that relationship.

And I’ve actually gotten excited about it. I kind of wish we’d started it – we were reliant on things that we knew didn’t have a long term future. I said to my board, this may be one of the best things that’s happened to us because it’s forcing us to rethink how we initiate relationships with customers. And I think what we’re building is a more long term, sustainable better business. And also a business that could be better focused on serving the customer.

Samir Husni: If you and I are having this same conversation at the end of the year, what would you hope to tell me you had accomplished in 2024?

Kent Johnson: Here are some of the things that we’d like to see. We care about making progress in the way that we interact with our customers.. Digital marketing is an area that we have to get better at. So I would want to say to you that we really understood how to talk to our customers better and reach them better. We have a number of different ideas. It’s not just about throwing more money to Google and Meta, it’s about talking to our customers differently.

In some cases for us we want to tell you that we had some really successful partnerships, maybe where we’re bringing different brands to bear, to reach and connect to customers through their knowledge and trust of Highlights, but also maybe their relationships with other brands that they know in their market.

I think I’d want to be telling you about how we’re getting younger customers well. I’d want to be telling you about the idea that we changed the way we communicate with families and facilitate community across families.

Last year we acquired a company called Tinkergarten, which is this really neat outdoor learning experiential child-driven set of ideas and curriculum activities. But there’s a really well demonstrated approach to creating communities across the teachers of these outdoor activities and the parent participants. We have so many submissions to our High Five Magazine, of parents showing with pride, what their child made either in the kitchen or as a craft inspired by something in High Five.

So I’d love to be telling you that we found ways to activate those parents, not only to share with us, but to share with each other and their friends and family. Because sharing that kind of experience and modeling for each other, the activities that come off the page is a piece of building community that for us can be transformative.

And this is a little bit unrelated to the magazine industry, but we just announced as a company that we’re launching a Highlights Early Childhood Curriculum. We’re calling it Preschool With A Purpose, we’ve had a team working on this for a couple of years. We’ve built the educational program for an all day, every day preschool program.

So I’d love to be able to tell you that we have this great launch and now kids are experiencing Highlights all day in preschool every day of the week. And they’re taking home an activity every Friday to do at home and that parents are engaging in that way. And that’s a new experience in those settings that’s bringing families into the Highlights relationship.

So someday I want to tell you that we have this huge early childhood program and by the way, 50% of those kids, their families also subscribe to a magazine. That’s not a source that most adult magazines use, but for us it’s so mission-aligned because we’ve always asked ourselves: where are children, what are they doing; is there a way that we can have a positive impact on what’s happening?

And when we talked to preschool teachers and looked at the content that we had already created and the ideas that we had, we knew that we could make a really excellent, innovative preschool curriculum program. So those are a few of the things that I’d want to tell you.

Samir Husni: It seems everything that you do has a purpose: Fun with a Purpose; you even have a chief purpose officer, which no other media company has. Are you still trying to implement the mission your great-grandparents had for Highlights, only using different ways?

Kent Johnson: We might articulate it a little bit differently, but I think that what drives us and drives me is there is a consistency through life, from the mission and the purpose, when they founded that company back in 1946 to today, we have very aspirational goals. We talk about the vision of our company is that if we’re successful, we believe that we’re helping to create a more optimistic and empathetic world where all children can become their best selves.

So it’s a pretty big goal. Our vision statement talks about when we succeed we hope our actions and our impact through the experiences we create ripple out to benefit all society. And we have a society where we’re so far from a situation where all children can become their best selves.

So it is aspirational, but it is the lens that we use to look at everything. We look at capital investment with spread sheets, but we also look at from the lens of what’s the chance that this makes a sustainable, purpose and mission impact? Yes, we do have a chief purpose officer, but I also try to remind everyone purpose is in everyone’s job here.

It’s what motivates me. It’s what sustains us when you have a tough year. You have inflation, okay, we have to overcome that, because we have a higher purpose in what we’re doing. It’s a  conversation that I have in ever hire I make, but I hope that we have it systematized so that it’s a conversation that we have in every employee decision that we make. Are you interested in our purpose? Because if you’re not, you probably don’t belong at our company.

We try to be very clear that it’s the purpose and vision of the company, it’s not just something to make us feel good. It has to drive decision-making; it has to drive prioritization from the board level to every level in the company.

So yes we are implementing my great-grandparents’ mission as much as possible. I’m a believer in capitalism; I’m bullish on our county; I’m bullish on the future; I’m bullish on the innovation that comes from the human spirit. But I’m completely uninterested in being a company that just wants to make money. I think you have to have a higher purpose and when I see that power motivating our employees, it just confirms that that’s the special sauce that has allowed us to survive and succeed. And it’s what’s going to get us the next 78 years.

Samir Husni: Isn’t there some news that you wanted to share with everyone?

Kent Johnson: It ties a little bit with your question about the role of print because I think that we believe some of these powerful, really important digital companies have made print unnecessary. Think of the names that come to mind when you think of the top three most valuable companies.

But let me show you the cover of the special issue we’ve just gotten. You’ll notice a brand on that cover that is not known for their print footprint. And you see the tagline Be Internet Awesome. And I’ll tell you a little bit of the background.

Last year we got into a conversation with the Google Foundation about their desire to make a difference for children in trying to broker the risks, the challenges, the realities of life on the Internet. We live in a digital world and people need skills. People need to protect themselves, they need to be Internet Awesome, not Internet Naive, not Internet Unsafe.

With the pressures and the realities, we have to start younger setting the basis. And as we were having this conversation, at one point together we said if a parent knows they should be educating their kid about these things, they can Google the information. But if you want to make an impact, how would you motivate children and families, how would you reach children and families who are not actively searching for what they need to learn about being safe on the Internet?

Children don’t want to sign up for boring or didactic and what Highlights believes it has mastered in Fun with a Purpose is how to have a kid love it, but take value in learning out of it. So in our conversation with Google we said there’s a lot of understanding in what we should be teaching kids, let’s work together and create something that will draw them into the content.

And out of that came the idea let’s build a full issue, same size, 44 pages; let’s build a special issue of Highlights Magazine; we’ll cobrand it, a special supplement issue, Highlights and Google together. All Google’s knowledge of what curriculum, ideas; Highlight’s special sauce about kids. And so we built the special issue to help bring kids and families into these ideas and move them along.

We also said let’s not just do kids, we’re going to build microsites for parents to help them understand and support, resources for teachers if they want to use it in schools. So we built a lot of that and scaffolding so that people can use this content to start conversations and create experiences that leaves kids safer and more mature and more understanding of the Internet.

And the cool thing is because Google is serious about the impact they want to have on kids in the U.S. and globally, in partnership with them we’re going to be able to send a free copy of this magazine to all 850,000 of our Highlights subscribers as an extra bonus for their subscription relationship with us. And we know that there are many, many kids who don’t subscribe.

So we worked closely with Google and with our business development team. We’re going to distribute another half million copies of this magazine through the Boys & Girls Clubs of America, through Save The Children, through Reading Is Fundamental; also through Blue Star Families to reach military families. So we built the distribution network to get these resources to kids across a whole spectrum of socioeconomic diversity and geography, all of that.

And I just really admire Google’s commitment for that reach and it’s been great to partner with them. But in our first conversation it was, do we believe it’s important to give kids experiences to help them be safer and more thoughtful? Does this fit? And actually, one of my calls after the first conversation was to Chris Cully, our chief purpose officer, and it was, this idea came up, how does this fit in your mind with our purpose?

Samir Husni: You’re the only CEO of a media company that I’ve spoken to lately who is building  a partnership with Google and not having them as a nightmare. (Laughs) When I ask others what keeps them up at night, many respond Google. But it’s good to hear that someone with a purpose is building a partnership with them.

Kent Johnson: I don’t think of myself as being in any particular industry We try to think as big as possible about what partners might care about the same things that we do. One of the reasons we work with Save the Children and have decided to deliberately develop a long term relationship with them is because their footprint and the ability to serve people around the world is proven. They have people on the ground. So when things are going on at the border and we want to send stuff there, we can. We’re able to reach kids in the Ukraine. This was a bit more digital, but we granted some rights to another partner to translate a bunch of our content into Ukrainian.

So Highlights has to be really clear about what we’re good at and then find partners and be really clear about what they’re good at. And I think that’s what Google saw in Highlights and for them, when we were in all of these conversations, they said yes, we really think print could be part of our way of achieving what we want to achieve. Who else besides Highlights would we work with for this kind of thing.

I always wondered how Highlights and Google could have a more positive impact together. Maybe that’s different than the others. (Laughs) We are a content company; we are a publisher, but we’re a kid company. So we have to think about things through that lens.

Samir Husni: You said the first call that you made was to your chief purpose officer?

Kent Johnson: Yes, I called Chris and said hey, here’s this idea we just talked about, how does that fit? She said oh my, we’ve thought so many times, how could we be more helpful to kids. There’s all this fake information; there’s passwords; there’s bullying. She said we try to do some of that in the magazine, but you might be able to do a whole 32 pages of it; we love it.

I think a good partnership like this one, it wasn’t like we had to fret over it. We said if that’s really the goal, to help kids be safer, to be kinder, we’re all in.

We also have a curriculum company and I called the head of it and asked, what about this? Is there a need for this in schools? Would you want to be a part of making a positive impact? We do foundational skills in literacy at our curriculum: math, spelling, vocabulary. And her answer was of course. Digital literacy is a foundational skill. We’re not building curriculum there; we’re not really doing that, but that fits why we exist. In school, we would want kids to get all the basic building blocks of literacy that allowed them to be safe and successful and grow and learn in a healthy fashion.

So for us, the goals were fit with that purpose. And that was the lens. Once that all worked out, then it was time to figure out the details. And I’m probably overestimating how much conversation it took to evolve; I’m certainly not giving credit to an editorial team who were already building all their products for our company, then having to throw another full issue  of brand new content in and say that has to get done as well. We’re really fortunate to have incredible teams. And the Google team was incredible, in terms of feedback and underlying content and partnership.

So there’s a lot of credit to go around and it’s a little more complicated than I said. But we’re going to reach 1.5 million kids at least with content that I believe in my heart and soul is going to make a difference with how they interact with part of their everyday life. So it’s exciting.

Samir Husni: Is Chris Cully the longest serving editor at Highlights? She’s 31 years there now?

Kent Johnson: I’m trying to think. There’s not been a lot of editors at Highlights. Let’s see, my great-grandfather started as editor in 1946 and he died in 1971. So I believe there’s a very good chance that Chris is the longest.  

No matter how long she has served, there is no doubt that her passionate advocacy for children has helped shape Highlights during her tenure, and it’s why she was perfect to step into the role of Chief Purpose Office.

Samir Husni: Are the children in the country better off today than they were five years ago?

Kent Johnson: My opinion is no, they’re not. I wish it weren’t true. I think about income disparity, the negative impacts on mental health and education of the pandemic. Since 2019 to now, we see significant increases in mental health issues, significant challenges around educational issues and school attendance.

We put into place an incredible child tax credit that pulled so many kids out of poverty. And we have not been able to reinstate that and the evidence is that if you can pull kids out of poverty, you enhance their brain development, you enhance their health and nutrition, and you’re helping them be their best selves so that they can contribute over long, successful lives and careers.

Unfortunately, I don’t feel kids are better off today than five years ago and I’m a tireless advocate and a believer that we should invest more in our children because it’s investing in our country’s future and it’s investing in what I believe is our most important asset, our children. And that’s a foundational belief for Highlights for Children.

Samir Husni: My typical last question; what keeps you up at night?

Kent Johnson: Everything. (Laughs) The pace of change; wanting to have as much success as possible launching preschool curriculum; addressing the cost structures around digital marketing and print production and distribution. I will always talk about purpose and mission, but the economic challenges for the magazine industry, for print, for the U.S. economy, for distribution; the economic challenges are real for us and everyone else in the industry.

It’s a hard, hard journey to overcome the structural challenges for magazines and for print in this economy. So I’m kept up just thinking about how do we keep this small, but incredible team that we’ve assembled, how do we keep them emotionally, mentally healthy and energized because we have so many challenges and opportunities to tackle.

More and more since the pandemic, I’m up at night thinking how do we keep our people working at their best? How do we create teams that can really perform and execute when the world out there is so messy and there are so many issues and so much to do.

Samir Husni: Thank you.  


 

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Bonnie Kintzer, President & CEO, Trusted Media Brands To Samir “Mr. Magazine™” Husni: “If You Read That Print Magazine You Know That You Will Be Entertained, You’ll Chuckle At The Jokes, You’ll Learn Something; You Might Even Get A Little Teary At A Story. You Can’t Have That Experience On The Web.” A Mr. Magazine™ Exclusive…

February 3, 2024

“Reader’s Digest is the greatest example of successful print because part of it is the physical nature of the product; the fact that it’s small and pocket-sized and you can take it anywhere.” Bonnie Kintzer…

“I think the beauty of print is that the brand is so revered. Our print brands have been around for a long time, they really mean something as opposed to launching a new brand that doesn’t have a history. So I think the beauty of print is having such a great history. When you have something like Reader’s Digest or Taste of Home, it already has this incredible stamp of approval.” Bonnie Kintzer…

Bonnie Kintzer has been president and CEO of Trusted Media Brands for around10 years and isn’t afraid to tout print as the individualized physical experience it is. Oh she’s a firm believer in digital, video and AI, but she doesn’t sweep print under a dilapidated, hole-worn rug either. I spoke with Bonnie recently and we talked about many things. From being considered a media company rather than a magazine company to where she sees the magazine media business heading in the future, the conversation was vast and very informative.

As you read this interview keep in mind that Bonnie oversees titles like Reader’s Digest, Taste of Home, and Family Handyman. Stalwart, trustworthy magazines that have always contributed bountifully to each of their subject matters and genres. And along with the great print products, there are videos, digital entities and even a streaming service title. With a plethora of content such as that, her plate is always full, but you can be sure she still has lots of fun doing what she does. And I know because I asked her…

And now the Mr. Magazine™ exclusive interview with Bonnie Kintzer, president & CEO, Trusted Media Brands. Please enjoy…

But first the soundbites:

On how she saw 2023: I think it was, obviously, a very challenging year. On the print side, we did quite well. We saw great renewals and really terrific response rates to our digital initiatives on the magazine, so I actually think from a print perspective we were very happy. On the digital side we saw a lot of challenges with Google and I think we have responded in kind to that. We had a fantastic December and I think it was a year of transition as in some ways they all are.

On her forecast for 2024: I think our purposefulness will continue to be strong. I think we’re very focused on our four brands; we have four very strong magazines. I think the newsstand will continue to be a challenge, but our direct marketing, whether it’s the mail or digital, continues to do really well. So we feel really good about it.

On why she thinks her print brand is still doing good in this digital age: Because our brands are really beloved, and we focus on four not a larger amount like we used to. I do think too that we were very thoughtful in focusing on the titles that had the longevity, such as Reader’s Digest.

On whether the experience is different when you buy a magazine from the newsstand or get it in the mail as opposed to the web: Oh yes, and it always will be. Reader’s Digest is the greatest example of successful print because part of it is the physical nature of the product; the fact that it’s small and pocket-sized and you can take it anywhere.

On closing the Canadian edition of Reader’s Digest: As you know, Canada is a very small market and it’s a very difficult market from a postal perspective. And I think the team did a fantastic job, but we’re about focus. I can’t emphasize that enough. And I think focus is what helps us to continue to be successful. You have to focus on where the opportunity is and I think that we do that in everything we do.

On whether they’re involved in the bookazine business: We have some bookazines, but it’s really not where we focus. I would say that the newsstand channel is quite broken and we really try to focus on areas where we can have impact. And we have not been able to have great impact on the newsstand. Again, not our focus.

On whether Reader’s Digest is still their number one brand: Yes, in print. And we have other brands outside of print with the FailArmy, The Pet Collective, and the WeatherSpy, People Are Awesome, and we also love our video brands. We launched At Home with Family Handyman, which is a streaming channel, obviously in partnership with Family Handyman. But of the four print brands, yes, Reader’s Digest is the biggest and doing incredibly well.

On where she sees the entire magazine media business heading: I think it will continue to get smaller and I think postal costs will continue to rise. And that will be a challenge. Our audiences can only take so much of a price increase, which means we will have less money to market and to deliver. So I expect it to be a smaller business. I always say that you want it to be a healthy and sustainable business and that’s absolutely the way we run it.

On being a media company instead of a magazine company: We don’t consider ourselves a magazine company at all. We consider ourselves a media company, with video first. We definitely lead with video. That is absolutely where consumers are going, where advertisers are going and as I said, we love our video brands. That’s what makes us and we take care of all parts of our business.

On the challenges she faces moving into 2024: Trying to understand what the situation with ad rates is going to be. I think the Google algorithm changes have affected all of us permanently. So those are big challenges, but I always say in this market you have to be excellent at pivoting and we’re excellent at pivoting. When we can do better with one partner than another we shift our resources. And the team is very adept and very agile.

On the most pleasant surprise of 2023: I’ll tell you a great print surprise. If you remember Reader’s Digest Condensed Books, which were renamed Select Editions, well we relaunched them as Fiction Favorites and it was the highest renewals that we have seen in years. And that was great. That was great to see that people are reading books in print and how great for a Reader’s Digest product that’s been alive for decades to see such a great burst of energy. That was a really wonderful surprise for us on the print side.

On the biggest disappointment of 2023: I think seeing continued postal increases has just been what I call, a criminal act. It was such a blow to all of us. So it’s a huge disappointment that we continue to get those increases and have no way to pass that on to our consumers.

On whether it’s easier to establish an audience for a print brand going to digital or a pure digital product: I think launching digital brands is very hard. It’s very hard to give them the weight that a print brand has. So that would probably be the difference.

On whether she thinks AI will be a friend or a foe to the publishing industry: I think AI is brilliant and fantastic and that it will make us much more efficient. It will allow us to analyze our data much more quickly to determine what data is meaningful and determine what our audiences are looking for. It can help us to pivot even more quickly.

On whether she feels curation in print is more important than ever: Yes, we named Jason Buhrmester to be the chief content officer of all of our print brands to make sure all of our print brands were really getting the necessary focus. We didn’t want them to be less important than their digital siblings. So we feel great about that and that we’re putting the right focus on print and that our leaders are doing the right print curation.

On anything she’d like to add: I’m an optimist by nature. I always tell my team it’s head in the clouds, feet on the ground. We have to understand what’s really happening in the marketplace and be disciplined and data-informed, which we are. And I think we make our decisions carefully and mindfully and we will adjust accordingly.

On what keeps her up at night: The economy. Really understanding what’s going to happen with interest rates. I think the amount of job loss within the industry has been exceptional. And I think that is a big one. Watching what happens with AI and what happens with Google search, both are very big forces and we don’t fully know the impact of them yet on our business.

And now the lightly edited Mr. Magazine™ interview with Bonnie Kintzer, president & CEO, Trusted Media Brands.

Samir Husni: How would you describe 2023?

Bonnie Kintzer: I think it was, obviously, a very challenging year. On the print side, we did quite well. We saw great renewals and really terrific response rates to our digital initiatives on the magazine, so I actually think from a print perspective we were very happy. On the digital side we saw a lot of challenges with Google and I think we have responded in kind to that. We had a fantastic December and I think it was a year of transition as in some ways they all are.

Samir Husni: What’s your forecast for 2024?

Bonnie Kintzer: I think our purposefulness will continue to be strong. I think we’re very focused on our four brands; we have four very strong magazines. I think the newsstand will continue to be a challenge, but our direct marketing, whether it’s the mail or digital, continues to do really well. So we feel really good about it.

Advertising in print is a little up and down, so obviously we’ve always been consumer-driven and we’ll continue to be consumer-driven, although we love our advertising partners. Digitally, I think it will be much more about the higher engagement of every visitor because I think search will continue to be challenged. But I think we have very deep relationships with our audience already and we’ll just focus on deepening them.

Of course, we also have a thriving social and streaming business. We ‘re very big in video now, that’s really the biggest part of our business and that continues to perform well for us.

Samir Husni: Why do you think in this digital age that your print is still doing well? What’s your secret?

Bonnie Kintzer: Because our brands are really beloved, and we focus on four not a larger amount like we used to. I do think too that we were very thoughtful in focusing on the titles that had the longevity, such as Reader’s Digest.

Our brands also live in many different platforms, so if you love Taste of Home, you can love it online and in print, and don’t forget we have a very big book business too unlike other publishers. And our book business and our magazine business work hand in hand.

Reader’s Digest continues to be a powerhouse and performing strongly. As you know, Reader’s Digest is the fabric of many people’s homes; it’s the magazine for everybody. Everyone is included in our title. I think everybody responds very well to that.

Samir Husni: Do you feel that when you buy the magazine on the newsstand or get it in the mail that it’s a different experience than going on the website?

Bonnie Kintzer: Oh yes, and it always will be. Reader’s Digest is the greatest example of successful print because part of it is the physical nature of the product; the fact that it’s small and pocket-sized and you can take it anywhere.

But it’s also the emotional arc. If you read that print magazine you know that you will be entertained, you’ll chuckle at the jokes, you’ll learn something; you might even get a little teary at a story. You can’t have that experience on the web. On the web you’re searching for something or you’re reading something, but you’re unlikely to have that emotional arc and I think that is truly the beauty of the Reader’s Digest magazine.

Samir Husni: When you see something in print do you feel that it’s more truthful than digital?

Bonnie Kintzer: Certainly, we don’t treat our writing that way. (Laughs) I couldn’t comment on other publishers, but we think our web is truthful as is our print.

Samir Husni: I read that you’re closing the Reader’s Digest in Canada. Are you going to substitute that edition with the United States edition?

Bonnie Kintzer: The Canadian audience will have that option. As you know, Canada is a very small market and it’s a very difficult market from a postal perspective. And I think the team did a fantastic job, but we’re about focus. I can’t emphasize that enough.

And I think focus is what helps us to continue to be successful. You have to focus on where the opportunity is and I think that we do that in everything we do. We’re quite disciplined and don’t let the emotion get in the way. We love our products, but we know that in the end we’re running a business and serving an audience. And that’s what we focus on.

Samir Husni: I call 2023 the year of the bookazine because there was more than 1,200 bookazines on the newsstands compared to only 71 new magazines launched, with only one monthly. I know you’re big on books, but are you involved in the bookazine business?  

Bonnie Kintzer: We have some bookazines, but it’s really not where we focus. I would say that the newsstand channel is quite broken and we really try to focus on areas where we can have impact. And we have not been able to have great impact on the newsstand. Again, not our focus.

Samir Husni: Is Reader’s Digest still the number one brand in your stable?

Bonnie Kintzer: Yes, in print. And we have other brands outside of print with the FailArmy, The Pet Collective, and the WeatherSpy, People Are Awesome, and we also love our video brands. We launched At Home with Family Handyman, which is a streaming channel, obviously in partnership with Family Handyman. But of the four print brands, yes, Reader’s Digest is the biggest and doing incredibly well.

Samir Husni: You’ve brought the company out of debt; are you still out of debt?

Bonnie Kintzer: No, we took on debt when we bought Jukin Media two and a half years ago.

Samir Husni: Where do you see the whole magazine media business heading?

Bonnie Kintzer: I think it will continue to get smaller and I think postal costs will continue to rise. And that will be a challenge. Our audiences can only take so much of a price increase, which means we will have less money to market and to deliver. So I expect it to be a smaller business. I always say that you want it to be a healthy and sustainable business and that’s absolutely the way we run it.

Samir Husni: And you’ve already diversified; I remember you told me last year that you were no longer a magazine company, but a media company.

Bonnie Kintzer: Absolutely. We don’t consider ourselves a magazine company at all. We consider ourselves a media company, with video first. We definitely lead with video. That is absolutely where consumers are going, where advertisers are going and as I said, we love our video brands. That’s what makes us and we take care of all parts of our business.

Samir Husni: What are the challenges that face you as you move into 2024?

Bonnie Kintzer: Trying to understand what the situation with ad rates is going to be. I think the Google algorithm changes have affected all of us permanently. So those are big challenges, but I always say in this market you have to be excellent at pivoting and we’re excellent at pivoting. When we can do better with one partner than another we shift our resources. And the team is very adept and very agile.

Samir Husni: What was the most pleasant surprise of 2023?

Bonnie Kintzer: I’ll tell you a great print surprise. If you remember Reader’s Digest Condensed Books, which were renamed Select Editions, well we relaunched them as Fiction Favorites and it was the highest renewals that we have seen in years. And that was great. That was great to see that people are reading books in print and how great for a Reader’s Digest product that’s been alive for decades to see such a great burst of energy. That was a really wonderful surprise for us on the print side.

The launching of At Home with Family Handyman on Samsung has been exceptional. We love that we can take this 70-year-old print brand and make it a part of the streaming universe. It’s very exciting.

Samir Husni: And what was the biggest disappointment of 2023?

Bonnie Kintzer: I think seeing continued postal increases has just been what I call, a criminal act. It was such a blow to all of us. So it’s a huge disappointment that we continue to get those increases and have no way to pass that on to our consumers.

Samir Husni: Since you’ve dealt with print brands going to digital and pure digital, which do you think is easier to establish an audience for?

Bonnie Kintzer: I think the beauty of print is that the brand is so revered. Our print brands have been around for a long time, they really mean something as opposed to launching a new brand that doesn’t have a history. So I think the beauty of print is having such a great history. When you have something like Reader’s Digest or Taste of Home, it already has this incredible stamp of approval.

I think launching digital brands is very hard. It’s very hard to give them the weight that a print brand has. So that would probably be the difference.

Samir Husni: Do you feel that AI is going to be a friend or a foe to the publishing business?

Bonnie Kintzer: I think AI is brilliant and fantastic and that it will make us much more efficient. It will allow us to analyze our data much more quickly to determine what data is meaningful and determine what our audiences are looking for. It can help us to pivot even more quickly.

I think the AI impact on search is by far the most worrisome. But we will have to answer that by strengthening our relationships and making what’s strong even stronger. 

Samir Husni: Do you feel that the curation part of print is now more essential than ever?

Bonnie Kintzer: Yes, we named Jason Buhrmester to be the chief content officer of all of our print brands to make sure all of our print brands were really getting the necessary focus. We didn’t want them to be less important than their digital siblings. So we feel great about that and that we’re putting the right focus on print and that our leaders are doing the right print curation.

Creation is critical. You think about all of our titles; Taste of Home we’re curating the best set of recipes so that you can make fantastic meals. I hear from people all of the time about Family Handyman and what’s important to the home this month or new products; curation is critical and a magazine does that so well. I think we are doing a great job and focused in the right manner.

Samir Husni: Anything you’d like to add?

Bonnie Kintzer: I’m an optimist by nature. I always tell my team it’s head in the clouds, feet on the ground. We have to understand what’s really happening in the marketplace and be disciplined and data-informed, which we are. And I think we make our decisions carefully and mindfully and we will adjust accordingly.

Samir Husni: Are you still having fun?

Bonnie Kintzer: I am the longest consecutive CEO next to DeWitt Wallace of this company. I’m almost at 10 years and I’m still having fun. And I still love the team and the brands.

Samir Husni: My typical last question; what keeps you up at night?

Bonnie Kintzer: The economy. Really understanding what’s going to happen with interest rates. I think the amount of job loss within the industry has been exceptional. And I think that is a big one. Watching what happens with AI and what happens with Google search, both are very big forces and we don’t fully know the impact of them yet on our business.

Samir Husni: Thank you.

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Ryan Dohrn, Owner Of Niche Media Events And Founder Of Brain Swell Media, To Samir “Mr. Magazine™” Husni: “The Problem Is We’re Overly Saturated With Digital.” The Mr. Magazine™ Exclusive…

January 28, 2024

“One of the things that we’ve learned in 2023 is that many advertisers, while they love digital, they just love it, they’re realizing that it’s harder and harder to stand out from the crowd doing only digital. Some differentiating factors have been running in print magazines and running in traditional media, like television and radio.” Ryan Dohrn…

“What I’m trying to get at to share with you is that this whole idea that digital is the future – well, it can only be the future if we can control the saturation and the messaging. The problem is we’re overly saturated with digital and we’re having difficulty controlling the message. But the only way you can really control the message is through traditional media because we get to control our own voice inside the traditional media mechanism.”

Ryan Dohrn knows how to help publishers generate growth when it comes to all revenue channels: print, digital, sales, audience and events. He is the owner of Niche Media Events and the founder of Brain Swell Media, which is a media sales training firm. He knows every facet of the media world like the back of his hand and has trained over 30,000 ad sales reps in 7 countries.

Ryan sells media every day and has been a part of over half a BILLION dollars in media sales. He is a graduate of the Cornell Executive Leadership Program and his 30-year media sales and marketing career includes leadership roles at Disney/ABC TV, Morris Publishing, PennWell Publishing, and The NY Times Company. He is an Emmy Award winner, multiple business book author and has been featured in USA Today and on Forbes.com.  Ryan currently works monthly with over 50 media companies and their related sales and management teams.

I spoke with Ryan recently and we talked about his companies and the energy and synergy they produce. He has a confidence about him that emanates from his speech and makes a person feel instantly in control of whatever situation that’s facing them. It’s a winning quality and one that Mr. Magazine™ thoroughly enjoyed and took advantage of because you never turn down positivity. In any form.

Toward the end of the interview Ryan told me something that sounded very familiar: When you give somebody what they want they’re happy for a short period of time. When you give somebody what they need, you have a customer for a lifetime.

Sounded very familiar…

And now the inspiring interview with Ryan Dohrn, owner of Niche Media Events and founder of Brain Swell Media.

But first the soundbites:

On a recap of 2023, in terms of sales and advertising: One of the biggest things that we learned in 2023 was that those media organizations that were willing to control the narrative out there and were willing to adjust their sales methodologies not only survived in 2023, but they really thrived in 2023.

On whether he thinks artificial intelligence is helping or hurting: It depends upon the circumstance. In the sales business I don’t believe it is helping, because one of the things they’re trying to do is use artificial intelligence (AI) to replace something. Now if we would use AI to enhance things that we’re already doing instead of replacing that would be different. I don’t believe replacing is the right way to think about it at all, especially in media and in media sales. AI can actually help you and make things better.

On where he sees print growing in the future: In the B to B area. I would say in the business world, in B to B manufacturing, any type of business that includes a visceral experience, they’re almost always going to have a good experience with print media.

On what he thinks about the future of city and regional magazines: City and regional magazines are an important part of their communities, but they will need to fight to relevant to thrive. It’s going to be pretty tough because so much of that happens in real time in a city and regional environment, things are happening so quickly that it’s going to be a little bit of a challenge for the magazine component itself to make sure that it stays relevant because things happen so fast in the city and regional environment.

On whether he’s optimistic or pessimistic about 2024: In my opinion, 2024 is going to be a pretty tough year due to the degree of political and economic uncertainty across the country and around the world. I’m already advising my sales clients that you better do your selling in quarters 1, 2, and 3, because by the time we get to the end of third quarter and we’re staring an election in the face, if a salesperson thinks that they can wait until the 4th quarter to save their year, they’re going to be in trouble.

On whether he has more or less clients in 2024 versus 2023: I will have more clients because when things are not good in the world and people need more help with sales, then they call me. When there is a crisis going on in the world; we’ve got Israel at play, Ukraine, you name it, I get busier because people need a lot more help.

On what he was thinking when he bought the Niche Media Conference three years before: People did think I was crazy. They thought I was crazy to buy this business during the pandemic. My mission, and I really feel like it’s one of the reasons God put me on this earth, was really to help people help themselves and help their families. And the Niche Media Conference is a part of my core mission of helping publishers and salespeople make some great money with their business and make some great decisions.

On where his business health comes from: The reason that we’re seeing some real growth is the high level of relevance of all the different topics and information that we’re presenting. So because every day I am knee deep in the media business, I really do know what it is publishers want and salespeople need. I feel like the reason some of the other groups and events have not survived is because they weren’t exceedingly relevant to the immediate needs of these publishers.

On having the Niche Media Awards: I think it’s a good idea and they did in the past. They were called the Nichee Awards and they went away during COVID because it was hard to gather all of that together. But I think we should probably resurrect them because we do need to make sure that we’re awarding people for their excellence in the magazine business. I do believe that we’ve got quite a few more years of this conference ahead.

On the marketing that he’s doing: Yes, the marketing component piece, which you know is core to my heart, sales and marketing, the marketing is an important piece of the puzzle. How do you market to a publisher and not be so overwhelming that it’s kind of too much in their face? But it’s important to be out there.

On what he would hope to tell someone about 2024 a year from now: It was just a mess. I think I’m going to say 2024 was a mess. And I’m hoping from the depths of my heart and the core of my soul, I’m hoping that won’t be the case. But unfortunately as I look across the landscape of the world, I’ve had the opportunity to speak at publishing conferences abroad, and unfortunately I think we’re going to be standing on New Year’s Eve waiting on 2025 and we’re going to say wow! 2024 was a real mess.

On anything he’d like to add: The biggest change I’ve seen is people doing consultative selling, where they’re guiding people toward what they need to do with us as media companies as opposed to delivering on what they want. When you give somebody what they want they’re happy for a short period of time. When you give somebody what they need, you have a customer for a lifetime.

On what keeps him up at night: As I’m getting closer to the other side of my career, I have to fight every day to be relevant. And one of the things I probably think about the most and what keeps me up at night is what will I do this week to be exceedingly relevant to my clients, to other publishers, to my wife, to my children. What can I do to be relevant, because I feel like the moment I lose relevancy will be the moment I should step aside and let someone else be the voice of revenue for the media business. 

And now the lightly edited Mr. Magazine™ interview with Ryan Dohrn, owner of Niche Media Events and founder of Brain Swell Media.

Samir Husni: Can you recap 2023 in terms of sales and advertising? What’s your words of wisdom?

Ryan Dohrn: One of the biggest things that we learned in 2023 was that those media organizations that were willing to control the narrative out there and were willing to adjust their sales methodologies not only survived in 2023, but they really thrived in 2023.

What I’m noticing though is that you have to make changes; you have to be willing to make changes. What’s interesting is, because so many people and advertisers have gone to the digital side of the marketing spectrum, if you will, what’s interesting is the saturation level is really high.

So, one of the things that we’ve learned in 2023 is that many advertisers, while they love digital, they just love it, they’re realizing that it’s harder and harder to stand out from the crowd doing only digital. Some differentiating factors have been running in print magazines and running in traditional media, like television and radio.

I guess what I’m trying to get at to share with you is that this whole idea that digital is the future – well, it can only be the future if we can control the saturation and the messaging. The problem is we’re overly saturated with digital and we’re having difficulty controlling the message. But the only way you can really control the message is through traditional media because we get to control our own voice inside the traditional media mechanism.

Samir Husni: Do you think artificial intelligence is helping or hurting?

Ryan Dohrn: It depends upon the circumstance. In the sales business I don’t believe it is helping, because one of the things they’re trying to do is use artificial intelligence (AI) to replace something. Now if we would use AI to enhance things that we’re already doing instead of replacing that would be different. I don’t believe replacing is the right way to think about it at all, especially in media and in media sales. AI can actually help you and make things better.

So if you look at AI as it can help me be better in sales; it can help me potentially be a better writer, rather than let’s use AI to replace salespeople or to replace writers. That in my opinion is the wrong way to look at it.

Samir Husni: I call 2023 the year of the bookazine because we only had 71 new magazines published, with only one monthly. Where do you see print growing in the future? Or do you?

Ryan Dohrn:. Yes, in the B to B area. I would say in the business world, in B to B manufacturing, any type of business that includes a visceral experience, they’re almost always going to have a good experience with print media.

An example might be, if you look at a magazine like Fender Bender magazine, it’s designed to be read by people who are visceral with their hands, people that repair cars, people that repair dents in cars; the collision industry. I find that with folks who are in visceral experience businesses, magazines tend to be a visceral experience and it seems to work really well.

On the consumer side of things, I get a little more concerned, because it’s difficult for us to create content in a magazine that no one is going to find anyplace else because of the internet. So, I think the consumer side of the business is going to struggle a little bit more than the B to B side where I see magazine media continue to be real strong.

Samir Husni: What about the city and regional magazines?

Ryan Dohrn: City and regional magazines are an important part of their communities, but they will need to fight to relevant to thrive.  I deeply enjoy my C&R clients and their passion for serving their communities. It’s going to be pretty tough because so much of that happens in real time in a city and regional environment, things are happening so quickly that it’s going to be a little bit of a challenge for the magazine component itself to make sure that it stays relevant because things happen so fast in the city and regional environment.

Samir Husni: Are you optimistic or pessimistic about 2024?

Ryan Dohrn: In my opinion, 2024 is going to be a pretty tough year due to the degree of political and economic uncertainty across the country and around the world. I’m already advising my sales clients that you better do your selling in quarters 1, 2, and 3, because by the time we get to the end of third quarter and we’re staring an election in the face, if a salesperson thinks that they can wait until the 4th quarter to save their year, they’re going to be in trouble.

In my opinion, 2024 could potentially be one of the toughest advertising sales years that we’ve seen in quite some time. The reason is because business owners are reluctant to make decisions because they’re concerned about interest rates, the economy, things like that.

We, as media sales professionals, have to control the narrative. If we don’t, as the political cycle season really sets in, and it’s already crazy, it’s going to get even worse. We have to control the narrative and say things like this. Throughout the course of history we have been through economic and political uncertainty before. What we know is that advertisers that consistently advertise through a crisis of any kind almost always come out on the other side of the crisis in better shape. We’ve seen this from the Great Depression all the way through the pandemic.

In the Great Depression we saw Kellogg’s Cereal overtake the giant, Post Cereal Company, and what did they do different, make better cereal? No. They just advertised more effectively. In the pandemic we saw Zoom rise to the top of all communication software for video conferencing as you and I meet here today. What did they do different, have a superior product? Not necessarily. They advertised steadily through the pandemic and now they’re one of the biggest leaders.

So, the secret of this is going to be controlling the narrative and getting people to understand no matter what happens in the world and politically, we have to keep advertising.

Samir Husni: Do you have more or less clients in 2024 than you did in 2023?

Ryan Dohrn: I will have more clients because when things are not good in the world and people need more help with sales, then they call me. When there is a crisis going on in the world; we’ve got Israel at play, Ukraine, you name it, I get busier because people need a lot more help.

What we’re seeing already in 2024, which is something great for you and your customers and listeners, etc., is a lot more marketing summits. I have a lot of clients inviting me and others in to have marketing summits with their advertisers so they can help control this narrative. They bring their advertisers together and say let us show you the latest in marketing trends and technology to help your business and becoming a lot more of a partner with these advertisers. That is a really great idea and I’m seeing a lot of that already in the works for 2024.

Samir Husni: Three years ago you bought Niche Media Conference; were you out of your mind? Conferences are disappearing, what were you thinking?

Ryan Dohrn: People did think I was crazy. They thought I was crazy to buy this business during the pandemic. My mission, and I really feel like it’s one of the reasons God put me on this earth, was really to help people help themselves and help their families. And the Niche Media Conference is a part of my core mission of helping publishers and salespeople make some great money with their business and make some great decisions.

So the reason I bought it is I didn’t want to see it go away. As someone who sells training services to media companies it was the best show of the year for me. I had already been a participant of the event for 18 years, so I decided to buy it and keep it going. Obviously, there’s a need because we’re seeing what used to be 200 people at an event, now we’re at 350 to 400 people, so there’s a big need out there for publishers to gather and to network together. And I think it’s just something important for publishers to be a part of.

Samir Husni: We used to have an abundance of groups like the MPA and Folio, communities such as that. Today we have a noticeable lack of these organizations, they’ve vanished. Where do you get your business health from?

Ryan Dohrn: The reason that we’re seeing some real growth is the high level of relevance of all the different topics and information that we’re presenting. So because every day I am knee deep in the media business, I really do know what it is publishers want and salespeople need. I feel like the reason some of the other groups and events have not survived is because they weren’t exceedingly relevant to the immediate needs of these publishers.

We have a panel of publishers and a panel of advertisers and we make sure that all of the topics are exceedingly relevant to the attendees that are there. The other thing is we work really hard to make it affordable and we also work really hard to only host the event in cities where people can get there in an affordable way. And I call it the Southwest rule: if you can fly Southwest direct, then that’s a good place to have an event. So we try to make it affordable for folks as well.

Relevancy and affordability are the real key components. And then also not overloading the show with sponsors. It can’t be a sales environment; it has to be a learning environment. And that’s an important piece as well.

Samir Husni: Have you considered starting the Niche Media Awards?

Ryan Dohrn: I think it’s a good idea and they did in the past. They were called the Nichee Awards and they went away during COVID because it was hard to gather all of that together. But I think we should probably resurrect them because we do need to make sure that we’re awarding people for their excellence in the magazine business. I do believe that we’ve got quite a few more years of this conference ahead.

Now we are doing a lot more digital-focused tracks and things like that. But are publisher’s track is solely focused on the print media business. And helping those groups not only survive, but thrive. And that really is a core mission of ours.

Samir Husni: It reminds me of a presentation I gave at the Niche Conference, ‘Survive Today To Thrive Tomorrow.’

Ryan Dohrn: Exactly. What’s interesting is you will learn more from your fellow publishers than you will from almost any other conference you attend. So one of the things that we do is a lot of roundtables, people sitting around and talking together. That’s where you really learn a lot.

The other thing that we did that’s different is that we invested heavily in very high end speakers. A lot of conferences you kind of take who you can get – well we actually spend money to bring in top-shelf, name brand speakers because I feel like if someone is going to spend $800 or a $1,000 to attend an event, they should walk away with some really tangible-type information. So we’ve kind of upped that a little bit as well. And then the fun factor; we always want to have a lot of fun at these events. We always try to do a lot of networking and have  a lot of fun.

Samir Husni: I noticed you’re doing a lot of marketing, besides LinkedIn.

Ryan Dohrn: Yes, the marketing component piece, which you know is core to my heart, sales and marketing, the marketing is an important piece of the puzzle. How do you market to a publisher and not be so overwhelming that it’s kind of too much in their face? But it’s important to be out there.

What’s interesting is, all the marketing tools that we use to get publishers to the Niche Media Conference are all the same tools that they should be using to get people to their events and to subscribe to their magazine. What I’ll try to do is stand in front of the group and say: one of the reasons you all are here is because of our marketing efforts, let me tell you how we got you here and how you can use those strategies to get people to your events and to subscribe to your magazine.

We also do something different that others don’t do, we focus on marketing and subscription development. And I believe the heart and soul of this business is subscription development. And not a lot of people talk about it. And so we have an entire track dedicated to marketing and subscription development. That subscription development is core, critical to success. When you look at big city and regional magazines like Our State North Carolina, one of the most profitable in the city and regional space, they are a subscription-based publication. And if they can do it, and they do it well, why can’t others? It’s a great model that they’ve put in place.

Samir Husni: And almost all the CEO’s that I’ve interviewed in the last few weeks are seeing a return to direct marketing and subscription, and they’re seeing a good response to that direct marketing too.

Ryan Dohrn: Yes, I agree. And people tend to subscribe. We are living in a world of subscribers; we subscribe to everything. So why would our media be any different? As you’ve preached for years, if you have the right content people will pay for it. But if you have content that anybody has, most people won’t. And I agree with that and applaud your efforts over the years for trying to make people understand that you can have a very robust subscription business if you have content that people will actually pay for.

Samir Husni: If you and I are talking a year from now, what would you hope to tell me you had accomplished in 2024?

Ryan Dohrn: It was just a mess. I think I’m going to say 2024 was a mess. And I’m hoping from the depths of my heart and the core of my soul, I’m hoping that won’t be the case. But unfortunately as I look across the landscape of the world, I’ve had the opportunity to speak at publishing conferences abroad, and unfortunately I think we’re going to be standing on New Year’s Eve waiting on 2025 and we’re going to say wow! 2024 was a real mess.

But my hope and my prayer going forward is that we will figure out some way to talk together and unite together and work together, because I do think we all have common needs, goals, and desires. If we can focus on those I think that we can have a better society. That and follow the 10 Commandments. That would be good too.

Samir Husni: Is there anything you’d like to add?

Ryan Dohrn: The one thing that has changed dramatically in the ad sales business is that we’ve really changed the way that we sell. From going out and saying Mr. or Ms. Advertiser, what do you want from us and finding out that delivering back is what they want.

The biggest change I’ve seen is people doing consultative selling, where they’re guiding people toward what they need to do with us as media companies as opposed to delivering on what they want. When you give somebody what they want they’re happy for a short period of time. When you give somebody what they need, you have a customer for a lifetime.

And that was the biggest change that I tried to push forward. And I saw it happen in 2023, from fulfilling people’s wants to guiding them toward their needs. And when you can make that subtle change, you’ll have a better and more robust media company and you’ll have advertiser that are happier longer.

Samir Husni: My typical last question; what keeps you up at night?

Ryan Dohrn: As I’m getting closer to the other side of my career, I have to fight every day to be relevant. And one of the things I probably think about the most and what keeps me up at night is what will I do this week to be exceedingly relevant to my clients, to other publishers, to my wife, to my children. What can I do to be relevant, because I feel like the moment I lose relevancy will be the moment I should step aside and let someone else be the voice of revenue for the media business.

Samir Husni: Thank you.

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Andy Clurman, President & CEO, AIM Media To Samir “Mr. Magazine™” Husni: “I Think There’s A Future For Print. It’s One Of The Oldest Forms Of Communication.” The Mr. Magazine™ Exclusive Interview… 

January 22, 2024

“Print is a foundation. Individually, everything we publish in print is profitable. And it’s part of our brand, position, platform, legitimacy, authenticity, all those things. You can get it, but it’s hard to get just in a digital form because there are so many people producing content all day every day.” Andy Clurman…

“We’re managing print as part of the portfolio and we’re doing it happily as long as it continues to contribute. I’ve seen a little bit of growth in print and subscription revenues in 2023, which was gratifying, particularly after the pandemic finally eased up.” Andy Clurman…

If you’re an enthusiast, AIM Media has a magazine for you. One of the world’s largest enthusiast media companies, Active Interest Media (aimmedia.com) produces leading consumer and trade events, websites, magazines, and films and TV shows that reach millions of readers, fans, and attendees in 85 countries. From Fine Homebuilding to Writer’s Digest, AIM has an eclectic mix of titles to entertain you and feed your enthusiasm.

Andy Clurman is president and CEO of the company and firmly behind AIM’s M&A (Merger & Acquisition) strategies, such as the acquisition of The Taunton Press in 2023, a respected consumer media and book business, based in Newtown, Connecticut. I spoke with Andy recently and we talked about the acquisition and how it would expand AIM’s ever-growing enthusiast audience even more. It was an insightful discussion that offered knowledge and interesting concepts. And one that I hope you enjoy.

So now, here’s the Mr. Magazine™ interview with Andy Clurman, president & CEO, Active Interest Media (AIM) Please enjoy…

But first the soundbites:

On how he would evaluate 2023: I say that 2024 is a lot more promising than 2023 was. We didn’t set out a path to make a big acquisition in 2023, but as we got into the year and we saw the results of the increases in cost and the challenges of growing without investing, we thought ok, we need to change the model here. How do you do that?

On the revenue mix of AIM’s digital and print collectible events: We are now about 52% in terms of print revenue and of that it’s about 60/40 consumer revenue to advertising revenue. The remainder is made up of digital revenue from digital products, digital memberships, online education and learning, digital events, which we do a lot of digital events, and then live events. So we still have a good portfolio of in-person events and we’re growing more of those.

On his favorite brand among AIM’s many: It depends on who’s making the most money at any given moment. It’s just like I have three kids and I might tell any one of them, you’re my favorite today. (Laughs) Some are more evolved than others. Where our woodworking business has got 10 different dimensions to it and it’s really incredible to see what’s been built there over the years, some are more one dimensional. It’s fun to have them learn from each other.

On whether they will merge any of the magazines they just acquired, such as Fine Woodworking and Popular Woodworking: We kept them separate and they have thrived in that way. Likewise, with Horticulture and Fine Gardening which are great brands and have big audiences, our belief is that if it is a consumer driven business and consumers have made a choice to be part of a brand and a community, forcing them to join another doesn’t always work out the way you thought it might.

On whether he feels there’s still a future for print: I think there’s a future for print. It’s one of the oldest forms of communication.  And we know from neurological studies that it has a different impact on people when it comes to consuming information. The tactile experience. The ability to curate and surprise people with things they weren’t expecting. And I think the fundamental demand for print is still there; the channels to get it into people’s hands is very challenged, especially from the newsstand standpoint.

On whether he thinks you can trust print more than digital: It’s funny at how print is held at such a different standard than digital, which is a good thing. You can do outrageous things on digital networks and social media networks and suffer no consequences, where if you betray your audience in print, do that at your peril.

On where Writer’s Digest fits in with all of the other titles: There are things that I personally have an affinity for, that goes with my own hobbies and interests. But as a business, where there’s a strong community of people with enough critical mass and high information needs you can build a great business around them;  Writer’s Digest has been doing this for over 100 years.

On what he would hope to tell someone that he had accomplished a year from now: With the combined energy and experience of the AIM and Taunton brands and people, I’d love to be looking back this time next year and say we have achieved some growth in our major lines of business. We don’t need to grow 20% but if we can stay ahead of inflation and  continue to evolve our brands and business we will secure the future. I’ll consider that a good day’s work.

On what keeps him up at night: We have a lot of people relying on us in our company for their welfare and prosperity.  As I tell them that even though we’re not a public company, I consider them shareholders because they’re investing their time, money and career. For us, it’s making sure that we can provide them with a good outcome and a fair return on their investment

And now the lightly edited Mr. Magazine™ interview with Andy Clurman, president & CEO, Active Interest Media.

Samir Husni: Congratulations on acquiring The Taunton Press.

Andy Clurman: Thank you.

Samir Husni: It’s one of the few merger/acquisitions of 2023 that took place in the industry. That being said, how would you evaluate 2023?

Andy Clurman: It was a tough year in terms of managing cost and inflation, all while trying to grow simultaneously. And also trying to unlock some investment dollars while you’re attempting to satisfy everyone’s demands for price increases and more money, which was part of our impetus for the acquisition after spinning off AIM.

I don’t know if I’ve talked to you since this happened, but AIM is now a private company. And that’s great; it’s still a pretty good size. But it occurred to me, in the industry, with the companies that are our relative size, there are a lot of platforms and portfolios that used to be a lot healthier. But now because costs have risen, revenue hasn’t grown and I think they are finding themselves in what I call the ‘subscale zone.’ And that means that you’re big enough that you need to have all of the services and people and platforms to manage a company that’s $25 to $50 million, but with the cost pressures you’re not able to free up enough money to invest in your growth. And if you’re not investing in your growth, then you’re probably standing still.

And standing still is really going backward because everyone wants a raise. The landlord wants a raise; the paper company wants a raise; their staff wants a raise. Somebody told me once that if you’re not growing your revenue, you’re going out of business slowly and that’s absolutely true.

Despite having phenomenal products and people and a lot of innovation, being stuck in that subscale box puts a lot of a pressure on a company. So this acquisition is a great antidote to that. It gets us out of that zone and puts us in a higher revenue tax bracket in terms of the size of the company. It gave us a ton of new, super-talented people that are a lot like our A people coming over from Taunton and they’re super innovative. With limited resources they’re laying a lot of good foundations to grow the business, which we can now do together.

So I say that 2024 is a lot more promising than 2023 was. We didn’t set out a path to make a big acquisition in 2023, but as we got into the year and we saw the results of the increases in cost and the challenges of growing without investing, we thought ok, we need to change the model here. How do you do that? It’s certainly always risky and fraught with lots of other unintended consequences, but we’ve been M&A (Merger & Acquisition)  driven for 20 years and had a lot of great success doing that. The only difference is this one is on my back and my partner’s completely to make it work. We don’t have any outside investors or banks, so we’re operating without a net.  

Samir Husni: But on one hand, I’m sure it’s a relief. The only people you have to congratulate or blame would be you or your partner.

Andy Clurman: It’s a really fun position to be in. And then on the other hand, I’m still very involved with our equine business, which is backed by some great private equity partners and we’ve been going great guns there with the Equine Network. It’s somewhat of a parallel universe, but a little different business model.

Samir Husni: You’re strong on events, digital and print, what’s the end collectibles? And what’s the revenue mix?

Andy Clurman: We are now about 52% in terms of print revenue and of that it’s about 60/40 consumer revenue to advertising revenue. The remainder is made up of digital revenue from digital products, digital memberships, online education and learning, digital events, which we do a lot of digital events, and then live events. So we still have a good portfolio of in-person events and we’re growing more of those.

We’re doing curated gardening tours internationally and domestically, which have been booming. We’re relaunching a woodworking in-person event series. We still have in-person writing events for novelists and screenwriters. We still have some boutique home shows and traditional building conferences.

So I look at the business as we have 36 revenue lines in our P&L’s, not all in equal size and magnitude, and they certainly benefit from each other, but they don’t operate in box step. We look at where the things are that we can grow and put time and investment into those.

Samir Husni: I know it’s not a fair question to ask you, but do you have a crown jewel? Do you have a favorite child among your many?

Andy Clurman: It depends on who’s making the most money at any given moment. It’s just like I have three kids and I might tell any one of them, you’re my favorite today. (Laughs) Some are more evolved than others. Where our woodworking business has got 10 different dimensions to it and it’s really credible to see what’s been built there over the years, some are more one dimensional. It’s fun to have them learn from each other.

But there’s not a template boiler plate for every brand in every market. So what works in wood working wouldn’t necessarily work in super yachts. The strength of the company is in the diversity of the markets, the brands, and the people we have. Unfortunately, I spend most of my time on fixing problems or pushing the envelope on new frontiers, so I probably don’t spend enough time appreciating when the brands are going great and our crown jewels.

Samir Husni: Are you going to merge any of the magazines you just acquired, such as Fine Woodworking and Popular Woodworking? Are they going to be combined or continue as separate entities?

Andy Clurman: It’s interesting, historically I’ve worked for companies like Times Mirror when they owned Ski Magazine and Field & Stream, then bought Skiing Magazine and Outdoor Life. So I’ve worked in companies where you had multiple brands within one category. When those brands were ad businesses and ad driven, then they easily cannibalized each other with the advertisers.

When they’re consumer driven…for example, when we bought Popular Woodworking and Horticulture out of the F+W bankruptcy and we already had Woodsmith and Garden Gate, we thought that we were just going to combine them. But as we got into it and did some research, we found out they both had unique consumer franchises. And you know well, in the magazine world one plus one equals one typically in magazines and magazine brand audiences.

So we kept them separate and they have thrived in that way. Likewise, with Fine Woodworking and Fine Gardening which are great brands and have big audiences, our belief is that if it is a consumer driven business and consumers have made a choice to be part of a brand and a community, forcing them to join another doesn’t always work out the way you thought it might.

We’re going to look at lots of ways to cross-promote, cross-sell, up-sell, and take products that exist in one but not the other. But for now, unless proven otherwise, we think we’re going to keep the brands and manage them independently.

Samir Husni: Are they going to stay in Connecticut or are you moving everything to Colorado?

Andy Clurman: We have both in Colorado and Connecticut. Our official headquarters is Des Moines, Iowa now. After we sold our Healthy Living and Outdoor group to Outside, we don’t really have a critical mass of people in Colorado anymore. Taunton has also been working remotely since the pandemic, so they only had a few people going onto their campus in Newtown. And we’ve been wildly successful working remotely.

We still have offices in Des Moines and we have our woodshop and TV studio there and office space. We’re going to keep the woodshop and office space in Newtown, Connecticut where Taunton is, for the folks who work out of there. A lot of them are producing video, producing television, and doing the hands-on woodworking projects. So we’ve leased that building going forward.

Samir Husni: I call 2023 the year of the bookazines. We’ve seen more than 1,000 SIPs come to the marketplace. A360 put 525 on the shelves.

Andy Clurman: You can thank my friend Doug Olson for that.

Samir Husni: (Laughs) Do you think there’s still a future for print or do you feel it’s changing?

Andy Clurman: I think there’s a future for print. It’s one of the oldest forms of communication.  And we know from neurological studies that it has a different impact on people when it comes to consuming information. The tactile experience. The ability to curate and surprise people with things they weren’t expecting. And I think the fundamental demand for print is still there; the channels to get it into people’s hands is very challenged, especially from the newsstand standpoint.

As much as we still produce a lot of newsstand products and we’re on the newsstand and we produce a lot of print subscription products, we’re trying to evolve the business where we’re not going to be beholden to Google and Facebook, newsstand distribution and the retail system, which I think right now would be algorithmic changes.

I’m hearing from friends of mine who run digital only companies that are seeing these massive audience drops, they’re telling me whatever Google is up to now. And that is consuming their every waking thought. I don’t want to be beholden to one big advertiser or one big platform.

Print is a foundation. Individually, everything we publish in print is profitable. And it’s part of our brand, position, platform, legitimacy, authenticity, all those things. You can get it, but it’s hard to get just in a digital form because there are so many people producing content all day every day.

Samir Husni: Let’s talk about the trust factor; can you trust print more than digital? Because once you print something you can’t change it.

Andy Clurman: Is that a rhetorical question? It’s funny at how print is held at such a different standard than digital, which is a good thing. You can do outrageous things on digital networks and social media networks and suffer no consequences, where if you betray your audience in print, do that at your peril.

I think the things that have a very strong affinity with the audience make people take ownership of a magazine. They say things like don’t do that to my magazine. I know that our editors feel the same way. The people at Fine Homebuilding or Woodsmith or Power & Motoryacht, the editors and designers all feel that responsibility from the audience.

I’m not sentimental about print, however. My first magazine job was at Skiing Magazine in New York City and I’m the one who discontinued it in print a bunch of years ago when the business didn’t work anymore.

So we’re managing print as part of the portfolio and we’re doing it happily as long as it continues to contribute. I’ve seen a little bit of growth in print and subscription revenues in 2023, which was gratifying, particularly after the pandemic finally eased up.

It’s not a line of business that private equity is going to get excited about or Wall Street gets excited about, but it’s a great business as an owner-operated private company where you’re not subject to the expectations and pressures of those kind of investors.

Samir Husni: You have all of these specialized titles with the marine brand, the hallmark, homebuilding brand and others. And you also have Writer’s Digest. Where does it fit in this group of titles that you have?

Andy Clurman: There are things that I personally have an affinity for, that goes with my own hobbies and interests. But as a business, where there’s a great, strong community of people, like my new people, with enough critical mass and information, with community wants and needs, there’s your reason. And not everything works for everyone, but we have the abilities in the people in the company to manage events, to produce online education, to produce all kinds of digital products.

So you can substitute woodworking for writing or car collecting for gardening, but our mentality and strategies are roughly the same across the whole waterfront.

Samir Husni: And it’s your oldest title at over 100-years-old?

Andy Clurman: Writer’s Digest and Horticulture are both well over 100-years-old.

Samir Husni: I wonder if we’ll ever celebrate 100 years with any digital entity?

Andy Clurman: (Laughs) Well, we always hear that Meet The Press is the longest running television show on television. I’m on the board of Yankee Publishing. And compared to Meet The Press, Yankee is the longest, continuously published periodical in America dating back, I think, 275 years. And they still sell over a million copies a year.

Samir Husni: So if you and I were talking a year from now, what would you hope to tell me you had accomplished in 2024?

Andy Clurman: We are expecting, projecting, counting on reigniting some growth in our business after spending last year fighting inflation and figuring out a transformative way to get out of that box I was describing.

Having done that, I hope to follow through with all the plans we have around that. And one of those is, we are in the late stages of building out a much more sophisticated consumer data platform and automated marketing stack, which we built a big organization around to manage that. Then we can launch a whole bunch of even nichier products because even within the audience of writers there’s people who are science fiction writers, screen writers, murder-mystery writers and more..

So we think we can identify new groups of people or smaller groups of people and have an ability to serve more tailored content and services and products of interest to them. In Power & Motoryacht you’ve got people who are center console, offshore fishing people, you’ve got people who are Great Lakes bass boat fishing people.

So even though were already very niche, we still have a pretty big tent within these markets. So being able to serve them efficiently and at a relative scale, and also do a much better job of marketing to people rather than just everybody being the same. And  to have a system set up where you’re speaking more specifically to people’s interests and serving them with a whole array of products around that.

We think that’s a growth path for us. So with the combined energy, people and experience, I’d love to be looking back this time next year and say we have all of the major lines of business growing at some rate. We don’t need to grow 20% if we can stay ahead of inflation instead of going out of business slowly. Instead, securing the future. Then I’ll consider that a good day’s work.

Samir Husni: My typical last question; what keeps you up at night?

Andy Clurman: We have a lot of people relying on us in our company for their welfare and prosperity, even though I tell them that I consider them shareholders because they’re investing their time, money and career. For us, it’s making sure that we can provide them with a good outcome. I don’t think that we’re living on the ragged edge, but we’re risk takers and we’re doing things that are hopefully for all of our benefit.

I feel like the promises have been made and the expectations have been set so that everybody is gratified to be part of this. And is proud of what they’re doing.

Samir Husni: Thank you.

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TV Guide, TV Insider magazine and tvinsider.com President Tony Frost & Group Editorial Director, Michael Fell Bring Television Coverage In Print To A Razor-Sharp Level – The Mr. Magazine™ Exclusive Interview…

January 5, 2024

“Customers committing to longer term subscriptions and positive customer feedback. So they’re telling us that they want TV Insider, this is the magazine that they’ve been waiting for. We just have to market it on a larger scale and we have to promote it better…” Tony Frost

“You want to give people real content. There was a lot of lists online, but I think the curation is the key. We’ll pick each of the major streamers and other smaller streamers that our readers are interested in and give them an in depth amount of shows and reporting…” Michael Fell

When you think of the name TV Guide, your mind might go back about 40 years to the heyday of television and its printed cohorts, such as the aforementioned golden phoenix. And I call it a phoenix purposely because the frequency print magazine has definitely risen from the digital age’s ink ashes, along with two more great magazines from parent company NTVB Media:  TV Weekly and  now TV Insider (also frequency). While their accompanying websites are very complimentary and, in the case of tvinsider.com, going strong, you can’t emphasize enough that the print version of the magazines are just as prominent, if not more, than their pixels on a screen.

I spoke with Tony Frost, president and Michael Fell, group editorial director of the titles recently and we talked about the need for a printed streaming magazine that focused and curated television information for the readers. Tony and Michael are firm believers in print, much like yours truly. They see a definite want and need for this print magazine, along with the others. It was a refreshing discussion on something we all three love and have in common: print.

So please enjoy the Mr. Magazine™ exclusive interview…

But first the soundbites:

On what he was thinking in launching a monthly print magazine (Tony Frost): As I told you earlier in the year, Samir, Michael Fell, our group editorial director and editor in chief of TV Guide, carried out a very extensive survey of readers. And we got the response that there was a need for significantly more streaming-focused content. So we decided that we would give it a go.

On whether focused curation is the future of print (Tony Frost): Curation is a very  good word; we have experts – TV Guide’s complete editorial team  – who know TV from the inside out. The same team has brought that expertise to TV Insider. Over the whole year, the 12 issues will give you the most comprehensive guide on what to stream and why you  should watch the editors’ recommendations. The choices are carefully curated.   

On cornering the market on TV magazines and the synergy the publications are producing (Tony Frost): TV Weekly, produced out of NTVB’s Troy, Michigan HQ,  is a double issue and TV Guide is a content-laden triple. Both carry grids for regular channels  – in TV Guide’s case they have been doing this for 70 years. And we launched  TV Insider as a monthly for streamers. We’re covering all bases.

On cornering the market on TV magazines and the synergy the publications are producing (Michael Fell): You ask about synergy, I was thinking about how complementary the magazines are. I’ve always found this fascinating since Andy (DeAngelis) and Larry (MacKenzie) came on board; TV Weekly, as far as the grids and listings go are distributed regionally like TV Guide used to be.

On any changes coming up in 2024 (Michael Fell): A lot of 2023 was just seeing what works. Now we know that something like this can be successful and I think we’re going to be a little more focused on our cover choices.

On how the future magazine material might be decided (Tony Frost): In 2023, the emphasis was on what was the biggest show coming out from which streamer during the month that we went on sale. That’s where we started and continued during  2023. And now it might be that instead of doing the biggest show, we’ll still do a big show, but focus on a specific genre. 

On any predictions on streaming (Michael Fell): The reporting really settled into a certain groove post-strike about the contraction of the streaming services, such as not spending as much money, not going crazy with sequels, and being really focused. But we’re all about the consumers. And to me that’s a great thing, because streaming is THIS big and so if it becomes just THAT big, it becomes easier to handle for the consumers and we can in turn be more focused and curated for them.

On what they’d like to say that they had accomplished within the year (Tony Frost): We’re looking to extend our reach; we’re looking to make the magazine more visible; we’re looking for twice as many subscribers, and we’re seeing very encouraging early renewal indicators.

On what keeps them up at night (Michael Fell): I’m sleeping pretty well. (Laughs)

On what keeps them up at night (Tony Frost): There’s not much that keeps me awake at night, let me tell you. (Laughs too) 

And now the lightly edited transcript of the Mr. Magazine™ interview with Tony Frost, president TV Insider, & Michael Fell, group editorial director and editor in chief, TV Guide. 

Samir Husni: I’m calling 2023 the year of bookazines. We have more than 1,000 bookazines published and less than 100 regular frequency magazines. It may be closer to 50, I haven’t had a chance to count mine yet. Yet, if my memory serves me right, you are the only publisher launching a monthly magazine in 2023. Almost all of the new magazines that came out in 2023 are either quarterlies, bimonthlies, or twice a year. But you have launched a monthly. What were you thinking?

Tony Frost: As I told you earlier in the year, Samir, Michael Fell, our group editorial director and editor in chief of TV Guide, carried out a very extensive survey of readers. And we got the response that there was a need for a significant amount of  streaming-focused content. So we decided that we would give it a go.

And so far, it’s been an exciting challenge. We’re undoubtedly producing a very good magazine, getting a lot of praise from the industry and support from subscribers. And a decent number of them have signed up for a two-year deal, not just one. The numbers aren’t huge, but they are very encouraging. Our first subscription issue  was in April and after eight months we hit our first 12 months subs’ target. That is impressive. And we’re going to build on that in 2024.

We recognize the challenges of print magazine economics in the current climate, so we did take a cautious approach with marketing spend. And we decided that we had to make every test dollar count. The same with newsstand; we’ve been very cautious with our retail presence. But we feel there is support for this title. We used 2023 as an experiment  to see what works on the cover. We’ve gone from the launch issue with Kiefer Sutherland in March and his then new action series, to costume drama with Bridgerton. We’ve done the final season of Billions and  Arnold Schwarzenegger’s first  TV role in Fubar. By the way, Arnold,  loved the magazine – he complimented us big time on it. Plus we’ve tested Sci-Fi on the cover with Marvel’s Loki.

They’ve all sold similar amounts at newsstands, but Bridgerton and Loki seem to be the most solid. So we’ve been learning as we go along – in 2024 we aim to put pedal to metal. For instance, I believe we have a new Bridgerton in the spring, is that right, Michael?

Michael Fell : Yep, May is the next season.

Tony Frost: So we’ll be all over that for our readers. And we have The Walking Dead as well!

Michael Fell: Yes, Rick and Michonne are coming back at the end of February. So we’re looking at that as a possible March issue. And if I could add something to Tony’s response to your original question, the why of it all has to do with the volume of programming.

You can go back a year ago and go online and find television guidance, and some of this is still true today. There are a lot of lists where people will recreate the publicity release list of stuff coming up in a particular month. It’ll just be a list of titles with no information. Or a little plot info. You often find 50 best shows on Netflix to watch now. And I’m looking at that list and I’m thinking I know those aren’t the best shows; I can see they’re just adding a few lines to the press release from the titles. I think there was a need that we saw. A curated, focused, structured need for reviews and guidance where we report on the shows. 

You want to give people real content. It wasn’t there online. We’ll pick each of the major streamers and other smaller streamers that our readers are interested in and give them an in depth amount of shows and reporting. But it’s still something that they can understand and appreciate and take hold of, as opposed to the massive lists and surface reporting that was online. I really think curation is the key.

Samir Husni: So do you think focused curation is the future of print in 2024?

Tony Frost:  Curation is a very  good word; we have experts – TV Guide’s complete editorial team  – who know TV from the inside out. The same team has brought that expertise to TV Insider. Over the whole year, the 12 issues will give you the most comprehensive guide on what to stream and why you  should watch the editors’ recommendations. The choices are carefully curated.   

Michael Fell: The services? It doesn’t stop. It keeps coming up. We cover 10 to 12 of the premier streamers. Our readers will often request info about smaller services like Acorn and Britbox. A big part of what the magazine does is provide the library material. Going back, there’s so much volume on television, is a monthly magazine that has a fair amount of library content; is that worth it to the reader? And we decided internally that it was. 

I told Tony this once; just before we were launching the magazine, I was in Tucson, Arizona visiting my brother and we were talking… do you know Mike Flanagan, Samir? He does a lot of shows on Netflix, like The Haunting of Hill House and Bly Manor. We were talking about some of his series and my brother mentioned how Mike Flanagan reuses some of his actors on different shows.

We were talking about Bly Manor and Midnight Mass and I asked him what about The Haunting of Hill House, which was Mike Flanagan’s first big Netflix series. He was like – what! I never even heard of it. And I was staring at my brother who subscribed to TV Guide magazine, was married and had two kids, one in college and one about to go to college, and I told him that his statement was proof to me that a monthly magazine with as much news stuff as we can, which also has a fair amount of library material, would be of major use to readers. He didn’t know anything about The Haunting of Hill House – and he liked Mike Flanagan’s other shows. I told him that I had a magazine for him that would be launching soon. 

Tony Frost: There’s 82 networks, 42 streamers, and 26 production studios currently. Plenty for us to write about. (Laughs) There’s also a bit of reverse engineering here, which I told you about earlier. First we had our well-established website, tvinsider.com, which has 10 million page views per month, so a lot of the work that Michael’s team does is repurposed on the website creating a natural synergy between the two. Also, tvinsider.com has proved to be a valuable source for new subscribers. So one supports the other and that has been a success.

Next year, apart from putting to use what we learned this year editorially and going deeper into that, we will continue drawing in subscriptions through traditional methods, reach new external audiences by direct mail and we’ve taken on a new digital marketing agency, named  salestube, based in Warsaw, Poland, to optimize paid search and social media efforts across all platforms for an even broader reach. That’s very important. 

As exciting as the material is that Michael’s team creates, we need more visibility; we have to get out there. And our website helps with the visibility. It’s very hard to make an impression at newsstand.  As you said Samir, there are so many SIPs out there. We have a small draw at newsstand which we use to really test covers and   editorial content,  as opposed to bringing in any real revenue. Ultimately, we see TV Insider as a subscription model, but that doesn’t mean in 2024 we won’t attempt some bold moves at newsstand.

Samir Husni: Let me ask you about your company, not only TV Insider. You’ve cornered the television magazine market. You have TV Guide, TV Weekly, and now you have TV Insider. In its heyday, TV Guide used to have 18 million in circulation, when there were no digital guides or anything. Is there any synergy in all of these guides you are producing?

Tony Frost: In this day and age, TV Guide magazine has a million subscribers And is jam-packed with content. That number is still very impressive. TV Weekly is doing well and in TV Guide we’ve just launched  “Extra” –  for subscribers to get digital access to a newsletter and grids updated every 24 hours. We are not standing still!

Michael Fell: In our 2024 preview issue we’re launching a newsletter service called “TV Guide Magazine Extra.” This service is just for subscribers and it’s a weekly newsletter serving two purposes. One is to give them access to online grids and listings, which are being updated every single day.

There is still a lot of appointment viewing, watching network and cable television, so we want to make sure that their literal day-to-day guidance is accurate. So this newsletter is going to provide online links to daily updated grids that are substantial with programming information and plot information that you won’t find anywhere else. Even on websites that already have online grids, the detail that will be provided is amazing. 

And also we’ll update them with new news items and articles within the newsletter for programming information, story information that we may not have been on top of in the previous magazine. So we want to make sure they’re completely updated with story and programming information.

Tony Frost: Last year when paper costs were sky high and most other chargesws were going through the roof, we had to make adjustments. The triple issue is a very robust magazine with a lot of content. 

Michael Fell: Going back to your question, you asked about synergy, I was thinking about how complementary the magazines are. I’ve always found this fascinating since Andy (DeAngelis) and Larry (MacKenzie) came on board; TV Weekly, as far as the grids and listings go are distributed regionally like TV Guide used to be. It’s almost ironic that the guys who came and took over TV Guide had their own guidance products which were being delivered regionally, which we know in publishing and printing, the paper and postage end is extremely difficult. But they are able to put Channel 2 for CBS because they’re locally delivered,

Tony Frost: TV Weekly is a bi-weekly listings magazine,  with regional editions just like TV Guide used to have. It is a valuable tool for many traditional TV users.

Michael Fell: Yes, so we take care of that customer who’s looking for really local information.

Samir Husni: Yes, such as mine is the Memphis area.

Tony Frost: Exactly. So TV Weekly is a double and TV Guide is now a triple. And we have TV Insider as a monthly for streamers. We’re covering all bases. 

Samir Husni: As we look forward toward 2024, will there be any major change coming up in the New Year? As compared to 2023?

Michael Fell: A lot of 2023 was just seeing what works. Now we know that something like this can be successful and I think we’re going to be a little more focused on our cover choices. If you look at all the covers, they’re certainly very broad, covering your hit Netflix dramas, Marvel Sci-Fi’s, maybe we’ll think about DC, I don’t know. (Laughs) I try, I really do try with DC and Zack Snyder, but it’s on and off. The biggest star in the world, Arnold Schwarzenegger, a great serial drama coming from Showtime; we’ve covered all kinds of shows. And I can’t tell you what it is right now, but I think what we’re going to be able to do in 2024 is be more focused on the covers. And really drill down on what’s going to work.

Samir Husni: How do you decide what you’d like for the material to be?

Tony Frost: In 2023, the emphasis was on what was the biggest show coming out from which streamer during the month that we went on sale. That’s where we started and continued during  2023. And now it might be that instead of doing the biggest show, we’ll still do a big show, but focus on a specific genre.

Samir Husni: Do you have any predictions about streaming? Will it continue to go up or is it hitting its status quo?

Michael Fell: The reporting really settled into a certain groove post-strike about the contraction of the streaming services, such as not spending as much money, not going crazy with sequels, and being really focused. But we’re all about the consumers. And to me that’s a great thing, because streaming is THIS big and so if it becomes just THAT big, it becomes easier to handle for the consumers and we can in turn be more focused and curated for them. 

There’s still going to be an amazing amount of overwhelming television and if the reporting from the industry says the sky is falling, we’re still thinking more about the consumers’ point of view. Such as number one: they’re not going to notice and two: it’s around the edges. And now streamers are focusing on, hey, maybe we shouldn’t do that fancy show that no one watched but we got to work with this great director. They’re like, let’s make some more shows that people are going to watch. And that’s all good for the consumer, the watcher, the viewer and that’s our audience. We’re not really industry-focused, we cover the industry, but always from the consumer point of view.

So, there will be some contraction, but I think it’s all good for the viewers. There will be plenty to watch. I’m just not crazy about the people feeling overwhelmed, especially if they’re reading our magazine.

Samir Husni: Let’s imagine that we’re in December 2024, what would you like to tell me you had accomplished throughout the year?

Tony Frost: We’re looking to extend our reach; we’re looking to make the magazine more visible; we’re looking for twice as many subscribers, and we’re seeing very encouraging early renewal indicators. Customers committing to longer term subscriptions and positive customer feedback. So they’re telling us that they want TV Insider, this is the magazine that they’ve been waiting for. We just have to market it on a larger scale and we have to promote it better. 

Samir Husni: My typical last question; what keeps you up at night?

Michael Fell: I’m sleeping pretty well. (Laughs)

Tony Frost: There’s not much that keeps me awake at night, let me tell you. (Laughs ,too)

I did want to say that one of our biggest successes over the past couple of years has been Yellowstone. We covered it from the beginning. TV Guide was the first  magazine to put  Yellowstone on its cover. Our  Yellowstone articles have been repurposed for our website tvinsider.com and we did three SIPs under the TV Guide logo. Obviously, the show has been featured in TV Insider magazine on a regular basis. In November we completed our fourth Yellowstone SIP in a partnership with a360, under the subhead The Complete Story – All Four Seasons. It has sold well in a short time with a cover price of  $13.99. We are happy with the results so far – and so are a360. I use this as an example of how important it is for a company like ours to be nimble and smart … always looking for the next opportunity.

Samir Husni: Thank you.