Archive for December, 2024

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It’s About Time To Stop Doing More With Less.  We Need To Do More With More. The Mr. Magazine™ Interview With Drew Neisser, Founder & Penguin In Chief, CMO Huddles.

December 19, 2024

“I define marketing as an epic battle for mind space, period, end of story. And you’re competing against everything. Magazines are the same, right? We’re all competing for a little tiny place in a brain.” Drew Neisser

“There is a disturbing trend in B2B marketing that is threatening the long-term success of marketers and their businesses,” according to a recent research fielded by CMO Huddles.  “The study shows an over-reliance on Demand Gen (The process of increasing awareness and demand for your product or service) and “this over-reliance on it is creating a ‘death spiral.’”

The December 2024 survey of several hundred B2B marketers found that “more than half of marketers plan to allocate more budget to Demand Gen in 2025, even though many reported lackluster outcomes from similar investments in 2024.”

The data also shows:

· “Nearly one quarter plan to increase spending on brand and reputation-building, a critical area for fostering trust and differentiation.

· Almost one third are currently hiring for demand gen roles, perpetuating a cycle of reliance on short-term tactics.

· However, investments in innovative skills like generative AI and data analytics remain very limited.”

To learn more about this study and the firm responsible for it, CMO Huddles, I reached out to its founder & Penguin in Chief, Drew Neisser, and I asked him about his title, CMO Huddles, and the recent study that CMO Huddles has fielded.

What follows is my conversation with Drew Neisser, Penguin in Chief, CMO Huddles.  But first the soundbites:

On his title Penguin in Chief: “It turns out that a group of penguins is called a huddle. And that was a perfect mascot for our community, given the commonalities between penguins and CMOs.”

On CMO Huddles: “It’s a community of 450 or so marketing leaders all in business to business groups spread across primarily the U.S.”

On the business in transition: “The last two years have been about doing more with less overall, right? That has been the big theme. Unfortunately, I don’t think that’s going to change.”

On why there will be an increase in Demand Gen although it is not working: “I only have one word for it. It’s insanity. You’re doing the same thing. You’re doubling down on the thing that didn’t work and hoping that it’s going to have better results.”

On the importance of awareness in marketing: “It’s everything. Think about it. We know anywhere between 60 to 70% of a B2B journey happens before they contact the brand.”

On how the study applies to magazines: . “I think that what consumers want increasingly are experiences.  To the extent that magazines can deliver both a physical and a digital experience.”

On what keeps him up at night: “Helping marketers overcome a malaise that’s out there. And this research kind of showed it.”

And now for the lightly edited conversation with Drew Neisser, Penguin in Chief, CMO Huddles:

Samir Husni: You’re the Penguin in Chief of CMO Huddles.

Tell me a little bit about CMO Huddles and (laughing) about your title Penguin in Chief?

Drew Neisser: It turns out that a group of penguins is called a huddle. And that was a perfect mascot for our community, given the commonalities between penguins and CMOs. I mean both live in a harsh environment. They really work together successfully. They’re good communicators or good problem solvers. So this parallel was.

The reason it’s funny because I think of myself as the Penguin in Chief is actually I think of myself as, “I’m bringing these people (CMOs) together and helping them succeed.” That’s sort of my mission in life is just to help CMOs inspire B2B greatness, to get them in. It’s been a very difficult time in the last couple of years for them.

Samir Husni: Tell me a little bit about CMO Huddles before we talk about the survey that you just did.

Drew Neisser: Sure. It’s a community of 450 or so marketing leaders all in business to business groups spread across primarily the U.S., although we do have some members in Europe. We gather in small group conversations, which we call Peer Huddles.

We’ve got three Peer Huddles. We also have bonus huddles and where we bring in bestselling authors like Michael Watkins, who wrote The First 90 Days, and other authors  of bestselling books and so many other big time marketing folks. So part one is the network building, and part two is the PR that we help them get. We have all sorts of exclusive properties that support their personal brands. And then we also help the folks who are in transition.

We have a small transition team of about 20 CMOs who were members then found themselves on the bench and we helped them through that.

Samir Husni: The whole business is in transition. You just did the study on Demand Gen, where do you see the marketing heading? As we move toward 2025, is the emphasis going to be on ink on paper, digital, or word of mouth? Is it online or offline or both?

Drew Neisser: So here are some things. This is, you know, my crystal ball isn’t any better than yours or anybody else’s, but I can tell you some things that I see and things that I know.

The last two years have been about doing more with less overall, right? That has been the big theme. Unfortunately, I don’t think that’s going to change. And the forces behind that are often PI and VC firms that finance a lot of the B2B companies.

And because they’re not building businesses to last, but they’re building businesses to sell. They have created sort of this artificial marketing scenarios, right? They’re not building companies per se. So that’s not going to go away for a certain sector.

Then there’s the rest of the world, which is companies that are trying to build, establish their reputations and get pricing power. I think we’re going to see that competitive advantage is going to be to the companies in B2B that market better. If you were to look at what happened this year, more dollars went in Demand, more dollars went into digital.

It wasn’t more effective. But that’s where they went. So I think what you’re going to see is a few brands will be brave and say that shift needs back to reputation building, back to other things.

I had a conversation recently with the CMO of Gusto, who dramatically increased spending on television. Wait, what? B2B television, good old fashioned. Now, a lot of it’s linear TV and YouTube TV.

But nonetheless, they’re on sports and they’re doing what we would have called traditional media. And it’s working really, really well.

Samir Husni: Your study shows that there will be an increase on the Demand Gen, but in the same token, the results (of Demand Gen) were not that great this year.

Drew Neisser: I only have one word for it. It’s insanity. You’re doing the same thing. You’re doubling down on the thing that didn’t work and hoping that it’s going to have better results. I think these are artificial scenarios, often imposed.

So there’s what I think will happen and then what I hope will happen. What I think will happen is more companies will spend more on Demand, more on digital, more on measurable, quote, measurable things, and they’ll see diminishing returns. I expect that to happen.

And then a small group, 10 percent, 20 percent, will say, no, that’s not working. It didn’t work last year. Why do we expect? We’ll spend money differently.

There are a lot of options available for them. There’s community-led marketing, which Sixth Sense has done unbelievably well. You know, there is rising influencer marketing and B2B. I don’t want to say thought leadership because I think that’s a shallow and overused term, but there is an opportunity for a lot of brands to make the case, the business case, that they’re better at, that they can be essential parts of the purchase process for whoever they’re selling to. And that’s a key thing. What happened in 2024 was if you weren’t essential, you didn’t get to sell.

So people weren’t losing. B2B wasn’t losing to a competitor. They were losing to no decision.

Samir Husni: As a chief marketing officer, how do you ensure that your product is essential in 2025?

Drew Neisser: Well these are new things, Samir. First of all, you do it by talking to your customers and figuring out what is it that, why did they buy you? Why did they choose you? How are they getting value out of it? And you quantify that. So you can line up your customers and who will say, we’re using this and we’re getting 5x return, right? Now, very few brands can actually do that, but that’s a lot of it’s because they’re not taking the time.

If they do that work and they find they aren’t delivering that kind of value, then they have things they have to do on the product side and the service side, right?

Samir Husni: You mentioned, Gusto that invested in television?

Drew Neisser: Yes.

Samir Husni: Do you see more of those companies investing in what we call legacy media or traditional media and print?

Drew Neisser: Well, I want to caveat there because while they’re spending more on video content, again, a lot of it’s linear TV. A lot of it is YouTube. I don’t know if we call that, that’s not quite the same as buying an ad on CBS, right? I wish more brands were doing that because it works for certain types of brands. And I think it’s important B2B2C or like Gusto sells payroll services, right? And surrounding that.

Well, payroll touches everybody and they’re targeting a broad group of small businesses, which is a lot of people. When you’re targeting small businesses, you tend to see broader advertising. And so I expect that those folks with that, we’ll see, read about Gusto.

They’ll read about other brands that are having success via those channels and they go, oh, we need to do that. So yes, you still have a lot of software service brands that are going to keep trying to optimize every digital channel they can until they’ve sort of run out. Because it feels like you could measure it and it feels like a dollar in is a dollar out.

That’s the way folks want to believe. And I’m afraid a lot of CMOs have drunk the Kool-Aid of that too. You know, you’ll see that in their titles. It’ll say data-driven.

Samir Husni:  So if the Demand Gen is to increase the awareness, not necessarily increase the response or increase the revenue; how important is increasing that awareness for any product?

Drew Neisser:  It’s everything. Think about it. We know anywhere between 60 to 70% of a B2B journey happens before they contact the brand, which means when they finally contact the brand, they only do that if they were aware of you, that they discovered you and they have a short list where they’re coming to you now and they want to talk to, ironically, they want to talk to a product expert, not a salesperson.

So if they’re doing 60, 70% of their research on their own and you’re not out there covered by the analysts, if you’re not out there written about broadly, if you haven’t, and by the way, broadly is 10 to 15 different individuals in that company.  It’s not just the one buyer. You’re not going to get on the short list. So reputation, and I’m going to use reputation as the summary of awareness and trust built over time.

Reputation is everything and great marketers find a way to get in the brain to occupy some space. And if you can occupy some space and it’s time for someone to buy whatever it is, that space you’re at, you’re going to get on the list.

Samir Husni: You know, most of my audience are magazine publishers and editor, so how can we take this Demand Gen from the B2B world and from the survey that you just did, how can we apply some of that to the consumer magazine world?

Drew Neisser: It’s so interesting. I think that what consumers want increasingly are experiences.  To the extent that magazines can deliver both a physical and a digital experience that goes beyond what I see in my Apple news feed or on my Facebook feed.

Let’s face it, it’s a hard business because the younger generation did not grow up reading magazines. So I would be, if I were in the magazine business, I would be thinking about how do you resample. In the old days when you sampled a product, you would go out and it was a food product and you would put it in front of people. You’d hand it to people, say, try this.

Magazines need to reintroduce themselves to the world, to a younger generation who has no idea what that is and the joy of actually turning the page. I think that’s an interesting opportunity for them.

There are places where you still see people reading magazines in airports and in lounges and in doctor’s offices and so forth, but expanding that and then connecting the experience of reading the magazine to the digital thing. It’s so funny because barcodes initially were used by magazines to try to do that and it was a failure, but now they’re back. So there’s got to be a way for them to create a connected experience that has ongoing value. I think AI is going to play a role in this too.

Samir Husni: Before I ask you my typical last two questions is there anything you would like to add or anything I should have asked you?

Drew Neisser:  At this very second, I think probably the thing for me in 2025 is the rallying cry that I want to get out there is not more with less, but more with more.

Because the notion of more with less is saying, well, whatever you did last year, you weren’t that efficient. You could be more efficient. That’s not what we need to do.

We need to be, in order to own mind space, to get in the brain, I define marketing as an epic battle for mind space, period, end of story. And you’re competing against everything. Magazines are the same, right? We’re all competing for a little tiny place in a brain.

Without it, you have no pricing power. And without it, you have no loyalty. Without it, you don’t have, you do not get recurring revenue.

So more with more says, how are you going to get more mind space? I think you’re going to do it. I think in your industry, you’re going to do it by creating new experiences that bridge physical and digital. And I know it’s been talked about for years and tried, but I think it’s going to be better.

Just imagine any magazine, they take 20 years worth of their data and create the GPT of that magazine. And then we say, I know a little bit about you, Samir. And you’re really into certain things.

I can look back at the pictures and the art and the family and so forth. I create a new digital experience for you with my GPT when you come arrive that gives you five things that you would find fascinating because it just know you based on some other things. And it could pull all that information from a massive database we already have.

Anyway, I think it’s going to be there’s some exciting opportunities for longtime publishers that they may be terrified about. I think magazines are going to end up finding that digital sales reps, that gen AI powered bots are going to play a role in marketing and conversion. Again, I go to a website now, I expect to see a bot.

But what I don’t expect to see is one that’s really, really intelligent and can actually interact with me in a way that is helpful.

Samir Husni:  My typical last questions, if I come to visit you one evening unannounced, what do I catch you doing, reading a book, watching TV, cooking, having a glass of wine?

Drew Neisser:  Let’s see. Well, it depends on exactly the time that you arrive. If it’s about between 4:30 and six o’clock, it’s me walking with my wife and our dog in Central Park. Then we come back from that. This is the Friday routine.

We then go to a wine tasting nearby. We then we catch up on the week, watch the news, kind of an old fashioned thing. And then, you know, one hour of television of some show.

That’s our main evenings. I probably listen to 20 books a year. So I do that. I probably only read, physically read 12.

Samir Husni: And what keeps Drew up at night these days?

Drew Neisser:  Helping marketers overcome a malaise that’s out there. And this research kind of showed it.

The CEO of Kickstarter said, CMOs are going to have to do more with less. And that, I just I had a visceral reaction. So why are you saying that? Are you saying that’s a product? Are you saying that? And so that’s what’s keeping me up at night is how do we elevate marketing again to a place where it’s not this cost center that can be cut all the time?

Samir Husni: Thank you. I really appreciate you taking the time.

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Spacely: A New Platform To Help Sustain Print & Out-of-Home Media.  The Mr. Magazine™ Interview With Founder and CEO David Coker and Co-Founder and COO Beth Mach.

December 11, 2024

What if there were a platform that lets you buy an advertising page in a magazine as easily as buying an airline ticket? Well, there is an answer in one word: Spacely.

You will ask, what is Spacely? In the words of its founder and CEO, David Coker,“Spacely is a two-sided market for offline media. It was born from the idea that it should not be any more difficult to buy a page in a magazine or even a billboard ad than buying an airline ticket.”

David shared the idea of Spacely with me almost a year ago and I fell in love with the idea that someone planned to create a digital platform to help magazines and billboards find, access, and place advertising pages in the magazines and on the billboards.  I loved the platform so much that when David asked me to join the advisory board of Spacely I did not hesitate to say yes.

Spacely is still in its infancy but has grown in a way that even surprised its founder. “We thought we’d launch with 20 or 30 publications and grow it from there,” David told me in a recent interview,  “but now we’re at over 600 media partners in more than 40 countries.”

I took the opportunity to chat with David and his COO, Beth Mach, to learn more about Spacely and provide my audience with an in-depth look at a platform that is created to help them sustain their business in these difficult times.

So, please enjoy my interview with David Coker, Founder and CEO, and Beth Mach, COO, of Spacely.  But first the soundbites:

On what is Spacely: “Spacely is a two-sided market for offline media. It was born from the idea that it should not be any more difficult to buy a page in a magazine or even a billboard ad than buying an airline ticket.”

On why creating a platform to help print in a digital age: “We could see that the print industry was an underserved market. A lot of innovation was happening on the digital side.”

On the ease to use Spacely: “The platform is built is also very intuitive and familiar in the way that somebody would buy toothpaste or clothes or an airline ticket.”

On how Spacely works: “As Spacely is a tool for print and out-of-home, there are different mechanisms for making this possible for both. The ultimate goal is to make it transactable to the extent that it can be.”

On the early reaction to Spacely: “Early reaction is a lot of excitement. People are very excited for the opportunity to have their content discovered — easily discovered — and to be able to connect directly with media buyers.”

On the most important factor in Spacely’s platform: “We know that this industry is built on relationships, and this is truly to help encourage deeper, more valuable relationships.”

On the goals of Spacely: “We would be remiss if we didn’t say that Spacely helps everybody achieve a positive upside, whether it’s efficiency or sales, as well as create a really positive environment between both the seller and the buyer.”

On challenges facing Spacely: “Our challenge is how much do we get done in a short period of time to be truly viable and to be the product we envision for our customers and for our clients and users.”

On the role they envision Spacely plays: “Spacely certainly gives us an opportunity to play a role in the positive growth and resurgence of the print environment and print industry.”

On whether Spacely is selling content or space?: “Honestly, Spacely is not selling anything. We’re helping your sales team to do the selling. And sometimes there are advertisers who want as much space as they can get, and sometimes there are advertisers who want to be next to certain content.”

On how is Spacely different than other platforms: “Digital has become easy to buy, even programmatically bought in many cases. We’re careful to point out that Spacely is not programmatic, but our platform lends itself very nicely to other offline media.”

And now for the lightly edited interview with David Coker, founder and CEO, and Beth Mach, COO of Spacely:

Samir Husni: Tell me, what is Spacely?

David Coker: That’s the best question to start off with. Spacely is a two-sided market for offline media. It was born from the idea that it should not be any more difficult to buy a page in a magazine or even a billboard ad than buying an airline ticket.

Samir Husni: We live in a digital age. Why are you trying to help print?

David Coker: Number one, we believe in the value of print media, and beyond that, we believe in the value of the talents of print journalists and the necessity to continue to sell local and personal stories in print media.

We could see that the print industry was an underserved market. A lot of innovation was happening on the digital side. There are hundreds of DSPs and SSPs, and different tools for selling digital media. But those tools really had not been created yet for helping print media to be able to be sold as easily as digital media is to be sold and bought. So, it appeared to be a white space.

Candidly, I thought this was already being done. I thought, Surely this has been done, it’s been tried, and someone else is perfecting it right now. When I was at the BBC, I went to Beth and said, “Hey, does this thing exist already?”

Beth Mach: I was like, “Nope, it doesn’t. And it needs to.”

I will say, too, that bringing digital to both print and out-of-home — but in this discussion today for print — this is how people buy everything online. There shouldn’t be any reason why you couldn’t also in our industry buy these two channels online. It’s very familiar.

And the way the platform is built is also very intuitive and familiar in the way that somebody would buy toothpaste or clothes or an airline ticket, like David said.

Samir Husni: Can you briefly explain how it works?

David Coker: As Spacely is a tool for print and out-of-home, there are different mechanisms for making this possible for both. The ultimate goal is to make it transactable to the extent that it can be.

We connect directly into a publisher’s layout via proprietary technology, pulling through the issue architecture, so partners are able to see what positions are available, what positions are taken, and what the adjacent content is. So, if an advertiser wants to be next to an article on a summer concert series, or if they want to specifically find people who are writing about Harry Styles or Rihanna, they would simply search for that content on our platform and see what is upcoming. 

It is not historically, “Who does typically write about pop culture,” “Who does typically write about female fashion,” but, “Who is going to be writing about New York Fashion Week in the winter,” “Who is going to be writing about a new art exhibit opening in May,” “Who is going to be writing about Harry Styles’ new album,” and knowing where that content is going to be within the magazine and being able to advertise within the proximity to it that they want to be.

Samir Husni: So, you’re working with the publishers and the advertisers?

David Coker: Yes. As a two-sided market, we’ve actively over the past year or so been recruiting partners on both the supply and the demand side.

On the demand side, we’re fortunate to have a number of early partners who we’re already working with and transacting with as the site continues to move through our launch phase.

On the supply side, we thought we’d launch with 20 or 30 publications and grow it from there. But now we’re at over 600 media partners in more than 40 countries. Some of these are really well-known titles like Nat Geo, Fortune magazine, Rolling Stone, and other major national titles.

But then, a lot of them are regional, local, and niche titles like San Diego Magazine, Hour Detroit, Cherry Bombe, and all the Edible titles. We’ve been fortunate to have had a ton of traction with our partners.

Samir Husni: How is the reception from the publishers? Are they happy with what they are getting? What’s the early reaction?

David Coker: Early reaction is a lot of excitement. People are very excited for the opportunity to have their content discovered — easily discovered — and to be able to connect directly with media buyers.

Right now, it’s often a challenge to get in front of the right media buyer at the right time. Spacely eliminates a lot of the friction points, allows you to easily be discovered, and allows your sales team to cover more ground than they would have otherwise.

We often say that the Spacely platform makes a team of five perform like a team of 15. What our platform is meant to do is create a virtuous cycle between the publishers and the buyers. So, the more the publishers use the platform, the more valuable it becomes to the buyers, and vice versa.

What our platform cannot do is make a team of zero perform like a team of five. We’re very careful to say that this is not a programmatic solution. This is not something you flip on the switch and flip off your day-to-day relationships.

The platform is meant to give your team more time for the relationships, so they spend less time doing manual work, less time doing data entry, automating the tasks that can be automated, allowing them to do higher-value work, managing relationships, and presenting high-value, high-concept ideas for proposals.

Beth Mach: The big thing that David hit on is about the relationships. We know that this industry is built on those relationships, and this is truly to help encourage deeper, more valuable relationships. And at the end of the day, people want to move a bit faster, and people want to make a little bit more money all while feeling like they are connected with people they trust.

We would be remiss if we didn’t say that Spacely helps everybody achieve a positive upside, whether it’s efficiency or sales, as well as create a really positive environment between both the seller and the buyer.

Samir Husni: What’s in it for Spacely?

David Coker: A couple things. Obviously, there is a massive financial upside and obtainable market here. Our business model is transactional, kind of like Airbnb. 

There’s a small transaction fee on both sides — the supply side and the demand side — but it’s not an overstatement to say that we certainly have a goal of enabling and creating sustainable business models for local, regional, and niche publications. We think that’s important.

We believe that the erosion of local journalism imperils our overall national discourse, so supporting local journalism — making local journalism a sustainable business model — was very much at the core of our intentions.

Beth Mach: I will also say, we would be remiss, again, if we didn’t mention that we want to build something that helps create an environment of economic stability for the print side, but we’re also not a charity. We do want to make sure we’re creating a positive upside for everyone involved.

Yes, there is an exit plan at some point, but we’ll know what that looks like over the course of time. We’re here to drive positive economic growth for the print industry.

Samir Husni: Are you working with media agencies, ad agencies, or you’re working directly with advertisers?

David Coker: Primarily with the ad agencies. We do have some relationships with advertisers directly. Mostly those have been advisory relationships. We have an advisory relationship with LVMH. We have an advisory relationship with Marriott International, as well as L’Oréal.

Then, we have a handful of other brands that we have friendly relationships with, and they don’t have agencies. So, we’re happy to work with either, but the agencies are really a key part of our overall focus. We want to help the agencies be efficient in their media buys, have transparency in their media buys, and be able to service their clients.

Beth Mach: We also found a new cohort of agencies, meaning digital agencies who don’t have this capability in-house.

There are a lot of advertisers who want the capability of a really smart digital-first agency, but also have print and out-of-home needs, and don’t want to have to go to multiple agencies to be able to do this work.

We’ve found that there’s a bit of a niche of some of the digital agencies coming to us, where they are now with their current business, and with Spacely’s help, have the capability to go in market for existing clients as well as win new business.

Samir Husni: Since the inception of the concept of Spacely and then the actual platform itself, has it been a walk in a rose garden, or have you had some challenges?

David Coker: Like any start-up, there are challenges.

I come from a start-up background, so I’m not unfamiliar with the high highs and the low lows, which is a pretty common story across the founders Beth and I speak with all the time. I tell people, every week is a net positive, and we’re really blessed to have a product that has had such really incredible traction.

I can say in modesty, it’s rare that we hear someone say, “No, this isn’t for us.” It just simply doesn’t happen. Are there things to figure out? Certainly, but almost uniformly, people are excited to use our platform.

People see the promise of Spacely, and we move pretty quickly to an agreement. But candidly, every week is five steps forward and three steps back. We just don’t know from one week to the next what the next challenge is going to be.

Beth Mach: We have a really incredible team, honestly, and that’s been crucial to being able to navigate any challenges.

Every morning, we get together with the leadership team, which I call the Core Four, and our dev team. We debate internally. We debate with the dev team and our business analysts about what should be done, how it should be done. We ask for outside counsel from folks who are in our cohort.

There are challenges. Timing is a challenge. Investment is a challenge. But like David said, we’ve had such a great response. I don’t think we can move fast enough. Our challenge is how much do we get done in a short period of time to be truly viable and to be the product we envision for our customers and for our clients and users.

Samir Husni: What would you consider the major stumbling block, if there is any?

Beth Mach: Money, money, money. Yeah. We’re largely bootstrapped.

David Coker: We’ve been fortunate to raise a nice round among our friends and family, and right now, we’re in the middle of an angel raise, and that’s tricky. A lot of VCs we speak to like us, but we’re too early on in our traction to have a case for VCs to fit their theses.

Almost always, we end up going back to angel investors, who, for us, are former agency leadership, former global publishing house leadership, and people who are within out-of-home currently.

Continuing to raise, finding the right people, finding the right timing, all in the right balance — that’s been a challenge.

I would also say, there’s not just one major stumbling block. It’s a two-sided market. The phrase herding cats gets overused, but what we’ve created is an extremely complicated piece of software. It would not make sense for any one publisher to build it for themselves. It would hardly make sense for one global publishing house to build it for only their titles.

We often compare our platform to Kayak, like the travel booking engine. While it certainly makes sense for Delta Airlines to have its own booking engine on its own site, there’s still need for a third party that sees across the market. We’re that third party that gives macro-market data across the industry, both print and out-of-home.

Our ambitions, let’s say, are grand. Our vision for the product is robust. Getting there, I think our Spacely:Transact product is far more advanced than what we even expected an MVP would be.

We’re very happy with the work. We’re constantly surprised every day at the level of complexity that we can achieve and that we can solve for. That’s quite frankly essential.

Samir Husni: Does it make a difference — working with a large company, large magazine publisher, or an individual local niche magazine?

David Coker: To an extent, it does. I think both have different wants out of Spacely, and we’re able to accommodate both.

A large publisher has existing relationships and they want to maintain those relationships; they want to make the process of working with them efficient, and they want to support their print products.

The local companies, sometimes their print product is their main source of revenue and they want to find incremental revenue. They want to be able to be discovered by Pepsi or Chevrolet, which would normally have a lot of trouble even finding out that they existed, let alone that the content they’re writing is the perfect content for the upcoming Chevrolet campaign. Discoverability is a major factor for the local publishers.

The national publishers, I don’t think they feel like they have to be discovered. To an extent, they do though, because a sales team can only make so many calls and have so much reach, but they don’t feel like that discoverability is a major problem for them. Efficiency is what they are constantly striving for.

Beth, would you say that sounds right?

Beth Mach: Yes, and uniformity.

As David mentioned earlier, our platform gives a team of five the ability to work as a team of 15. You have to have process, you have to have some level of uniformity in the process, but then also in how people are trained.

Using our tool gives them the ability to do that without a ton of training, without a ton of preparation. They can start using Spacely almost immediately.

Samir Husni: So, are you in the business of selling content or filling space?

David Coker: What an interesting way to phrase that question. I would actually say both.

I say that because everybody’s approaching this — each advertiser and each seller is approaching this a little bit differently. If we said we were selling only space, we would be overlooking the benefit of what print brings to a reader.

We would also not be looking at a business in a way that content creates more readership, that it attracts more advertisers, and again, creates that goodwill and the opportunity for us to help stabilize an industry.

Again, I say “help” — it’s not that we’re coming to save the day, but Spacely certainly gives us an opportunity to play a role in the positive growth and resurgence of the print environment and print industry. I would say, the number one bit of feedback we get is, “Why doesn’t this exist already?” We get it from the demand side; we get it from the supply side.

Beth Mach: You asked, “Are we selling content or space?”

Honestly, Spacely is not selling anything. We’re helping your sales team to do the selling. And sometimes there are advertisers who want as much space as they can get, and sometimes there are advertisers who want to be next to certain content.

I think we’re all surprised that a solution that seems as simple and intuitive as what we’re creating has not really existed yet in the way that we’ve built it out.

Samir Husni: Before I ask you my typical personal questions, is there any question that I failed to ask you or anything you would like to add?

David Coker: We touched briefly on out-of-home as part of our business. We often refer to Spacely as the Kayak for offline media — offline being print and out-of-home media. But there are other products on our road map, products that are shown to be necessary by our conversations and discovery with our agency partners — anything that’s necessarily not digital.

Digital has become easy to buy, even programmatically bought in many cases. We’re careful to point out that Spacely is not programmatic, but our platform lends itself very nicely to other offline media, and you’ll see some of that coming to the fore in the not-too-distant future.

One other thing I always like to touch on is this, it’s important to know that while we have products, Spacely is a machine-learning platform. Our system works 24-7, understanding the demand-side patterns and supply-side behavior of our users.

Some of our products include inventory management products, as well as the transaction product, Spacely:Transact itself. But I always consider — and I think Beth would agree — that our number one product is our culture. It’s the culture of our team, and how we work with each other, and how we work with our partners that we’re proudest of.

We really rely on two core values, and those are curiosity and kindness. And valuing disagreement is a key part of our everyday process. So, I always like to call out that who we are as a company is very much a product of wonderful people, and not just the products that we’re creating.

Beth Mach: Well said. Thank you.

Samir Husni: So, Beth, tell me, if I come uninvited one evening to your home, what do I catch you doing? Reading a book, watching TV, cooking?

Beth Mach: My husband is the chef of the house, and I am a great sous-chef. So, a little bit of cooking, but lots of conversation and hanging out with my husband.

We don’t see each other all that much, because we both travel quite a bit. So, an evening of cooking and drinking a nice bottle of wine is always welcome. And we always welcome strangers and friends to our homes for dinner. It’s a lot of fun. It’s kind of a bit of our love language here.

Samir Husni: And David?

David Coker: So, any night of the week, you’ll definitely find me working late.

If you walked in, you’d see me lounging with my cats, playing chess, and answering emails. My wife will have something on the TV. She’s an entertainment writer and editor, so she’ll have two or three different things on various screens and a movie playing on the main TV here.

So, cats, chess, and cranking out correspondence almost with 100% certainty. That’s my routine.

Samir Husni: Beth, what keeps you up at night these days?

Beth Mach: Well, I would actually like to reframe that a little bit. I like to talk about what gets me up in the morning.

I think what energizes me — and we talked about it a little bit — no two days are the same in start-up land, right? You’re faced with something different every day. That is very exciting to me.

And I know this sounds a little Pollyanna, but figuring out how to make the world of advertising exciting and enjoyable, and figuring out ways to create more space and time and deep opportunities to think beyond what’s in front of you — Spacely gives me that opportunity. I just look forward to it.

I’m also part of some other start-ups and roundtables, and getting energy from each one of those and applying it in ways that make the world a little bit more enjoyable is super fun to me.

Samir Husni: And David?

David Coker: Caffeine, full stop. That’s what keeps me up at night.

Samir Husni: Thank you.