Archive for January, 2024

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Ryan Dohrn, Owner Of Niche Media Events And Founder Of Brain Swell Media, To Samir “Mr. Magazine™” Husni: “The Problem Is We’re Overly Saturated With Digital.” The Mr. Magazine™ Exclusive…

January 28, 2024

“One of the things that we’ve learned in 2023 is that many advertisers, while they love digital, they just love it, they’re realizing that it’s harder and harder to stand out from the crowd doing only digital. Some differentiating factors have been running in print magazines and running in traditional media, like television and radio.” Ryan Dohrn…

“What I’m trying to get at to share with you is that this whole idea that digital is the future – well, it can only be the future if we can control the saturation and the messaging. The problem is we’re overly saturated with digital and we’re having difficulty controlling the message. But the only way you can really control the message is through traditional media because we get to control our own voice inside the traditional media mechanism.”

Ryan Dohrn knows how to help publishers generate growth when it comes to all revenue channels: print, digital, sales, audience and events. He is the owner of Niche Media Events and the founder of Brain Swell Media, which is a media sales training firm. He knows every facet of the media world like the back of his hand and has trained over 30,000 ad sales reps in 7 countries.

Ryan sells media every day and has been a part of over half a BILLION dollars in media sales. He is a graduate of the Cornell Executive Leadership Program and his 30-year media sales and marketing career includes leadership roles at Disney/ABC TV, Morris Publishing, PennWell Publishing, and The NY Times Company. He is an Emmy Award winner, multiple business book author and has been featured in USA Today and on Forbes.com.  Ryan currently works monthly with over 50 media companies and their related sales and management teams.

I spoke with Ryan recently and we talked about his companies and the energy and synergy they produce. He has a confidence about him that emanates from his speech and makes a person feel instantly in control of whatever situation that’s facing them. It’s a winning quality and one that Mr. Magazine™ thoroughly enjoyed and took advantage of because you never turn down positivity. In any form.

Toward the end of the interview Ryan told me something that sounded very familiar: When you give somebody what they want they’re happy for a short period of time. When you give somebody what they need, you have a customer for a lifetime.

Sounded very familiar…

And now the inspiring interview with Ryan Dohrn, owner of Niche Media Events and founder of Brain Swell Media.

But first the soundbites:

On a recap of 2023, in terms of sales and advertising: One of the biggest things that we learned in 2023 was that those media organizations that were willing to control the narrative out there and were willing to adjust their sales methodologies not only survived in 2023, but they really thrived in 2023.

On whether he thinks artificial intelligence is helping or hurting: It depends upon the circumstance. In the sales business I don’t believe it is helping, because one of the things they’re trying to do is use artificial intelligence (AI) to replace something. Now if we would use AI to enhance things that we’re already doing instead of replacing that would be different. I don’t believe replacing is the right way to think about it at all, especially in media and in media sales. AI can actually help you and make things better.

On where he sees print growing in the future: In the B to B area. I would say in the business world, in B to B manufacturing, any type of business that includes a visceral experience, they’re almost always going to have a good experience with print media.

On what he thinks about the future of city and regional magazines: City and regional magazines are an important part of their communities, but they will need to fight to relevant to thrive. It’s going to be pretty tough because so much of that happens in real time in a city and regional environment, things are happening so quickly that it’s going to be a little bit of a challenge for the magazine component itself to make sure that it stays relevant because things happen so fast in the city and regional environment.

On whether he’s optimistic or pessimistic about 2024: In my opinion, 2024 is going to be a pretty tough year due to the degree of political and economic uncertainty across the country and around the world. I’m already advising my sales clients that you better do your selling in quarters 1, 2, and 3, because by the time we get to the end of third quarter and we’re staring an election in the face, if a salesperson thinks that they can wait until the 4th quarter to save their year, they’re going to be in trouble.

On whether he has more or less clients in 2024 versus 2023: I will have more clients because when things are not good in the world and people need more help with sales, then they call me. When there is a crisis going on in the world; we’ve got Israel at play, Ukraine, you name it, I get busier because people need a lot more help.

On what he was thinking when he bought the Niche Media Conference three years before: People did think I was crazy. They thought I was crazy to buy this business during the pandemic. My mission, and I really feel like it’s one of the reasons God put me on this earth, was really to help people help themselves and help their families. And the Niche Media Conference is a part of my core mission of helping publishers and salespeople make some great money with their business and make some great decisions.

On where his business health comes from: The reason that we’re seeing some real growth is the high level of relevance of all the different topics and information that we’re presenting. So because every day I am knee deep in the media business, I really do know what it is publishers want and salespeople need. I feel like the reason some of the other groups and events have not survived is because they weren’t exceedingly relevant to the immediate needs of these publishers.

On having the Niche Media Awards: I think it’s a good idea and they did in the past. They were called the Nichee Awards and they went away during COVID because it was hard to gather all of that together. But I think we should probably resurrect them because we do need to make sure that we’re awarding people for their excellence in the magazine business. I do believe that we’ve got quite a few more years of this conference ahead.

On the marketing that he’s doing: Yes, the marketing component piece, which you know is core to my heart, sales and marketing, the marketing is an important piece of the puzzle. How do you market to a publisher and not be so overwhelming that it’s kind of too much in their face? But it’s important to be out there.

On what he would hope to tell someone about 2024 a year from now: It was just a mess. I think I’m going to say 2024 was a mess. And I’m hoping from the depths of my heart and the core of my soul, I’m hoping that won’t be the case. But unfortunately as I look across the landscape of the world, I’ve had the opportunity to speak at publishing conferences abroad, and unfortunately I think we’re going to be standing on New Year’s Eve waiting on 2025 and we’re going to say wow! 2024 was a real mess.

On anything he’d like to add: The biggest change I’ve seen is people doing consultative selling, where they’re guiding people toward what they need to do with us as media companies as opposed to delivering on what they want. When you give somebody what they want they’re happy for a short period of time. When you give somebody what they need, you have a customer for a lifetime.

On what keeps him up at night: As I’m getting closer to the other side of my career, I have to fight every day to be relevant. And one of the things I probably think about the most and what keeps me up at night is what will I do this week to be exceedingly relevant to my clients, to other publishers, to my wife, to my children. What can I do to be relevant, because I feel like the moment I lose relevancy will be the moment I should step aside and let someone else be the voice of revenue for the media business. 

And now the lightly edited Mr. Magazine™ interview with Ryan Dohrn, owner of Niche Media Events and founder of Brain Swell Media.

Samir Husni: Can you recap 2023 in terms of sales and advertising? What’s your words of wisdom?

Ryan Dohrn: One of the biggest things that we learned in 2023 was that those media organizations that were willing to control the narrative out there and were willing to adjust their sales methodologies not only survived in 2023, but they really thrived in 2023.

What I’m noticing though is that you have to make changes; you have to be willing to make changes. What’s interesting is, because so many people and advertisers have gone to the digital side of the marketing spectrum, if you will, what’s interesting is the saturation level is really high.

So, one of the things that we’ve learned in 2023 is that many advertisers, while they love digital, they just love it, they’re realizing that it’s harder and harder to stand out from the crowd doing only digital. Some differentiating factors have been running in print magazines and running in traditional media, like television and radio.

I guess what I’m trying to get at to share with you is that this whole idea that digital is the future – well, it can only be the future if we can control the saturation and the messaging. The problem is we’re overly saturated with digital and we’re having difficulty controlling the message. But the only way you can really control the message is through traditional media because we get to control our own voice inside the traditional media mechanism.

Samir Husni: Do you think artificial intelligence is helping or hurting?

Ryan Dohrn: It depends upon the circumstance. In the sales business I don’t believe it is helping, because one of the things they’re trying to do is use artificial intelligence (AI) to replace something. Now if we would use AI to enhance things that we’re already doing instead of replacing that would be different. I don’t believe replacing is the right way to think about it at all, especially in media and in media sales. AI can actually help you and make things better.

So if you look at AI as it can help me be better in sales; it can help me potentially be a better writer, rather than let’s use AI to replace salespeople or to replace writers. That in my opinion is the wrong way to look at it.

Samir Husni: I call 2023 the year of the bookazine because we only had 71 new magazines published, with only one monthly. Where do you see print growing in the future? Or do you?

Ryan Dohrn:. Yes, in the B to B area. I would say in the business world, in B to B manufacturing, any type of business that includes a visceral experience, they’re almost always going to have a good experience with print media.

An example might be, if you look at a magazine like Fender Bender magazine, it’s designed to be read by people who are visceral with their hands, people that repair cars, people that repair dents in cars; the collision industry. I find that with folks who are in visceral experience businesses, magazines tend to be a visceral experience and it seems to work really well.

On the consumer side of things, I get a little more concerned, because it’s difficult for us to create content in a magazine that no one is going to find anyplace else because of the internet. So, I think the consumer side of the business is going to struggle a little bit more than the B to B side where I see magazine media continue to be real strong.

Samir Husni: What about the city and regional magazines?

Ryan Dohrn: City and regional magazines are an important part of their communities, but they will need to fight to relevant to thrive.  I deeply enjoy my C&R clients and their passion for serving their communities. It’s going to be pretty tough because so much of that happens in real time in a city and regional environment, things are happening so quickly that it’s going to be a little bit of a challenge for the magazine component itself to make sure that it stays relevant because things happen so fast in the city and regional environment.

Samir Husni: Are you optimistic or pessimistic about 2024?

Ryan Dohrn: In my opinion, 2024 is going to be a pretty tough year due to the degree of political and economic uncertainty across the country and around the world. I’m already advising my sales clients that you better do your selling in quarters 1, 2, and 3, because by the time we get to the end of third quarter and we’re staring an election in the face, if a salesperson thinks that they can wait until the 4th quarter to save their year, they’re going to be in trouble.

In my opinion, 2024 could potentially be one of the toughest advertising sales years that we’ve seen in quite some time. The reason is because business owners are reluctant to make decisions because they’re concerned about interest rates, the economy, things like that.

We, as media sales professionals, have to control the narrative. If we don’t, as the political cycle season really sets in, and it’s already crazy, it’s going to get even worse. We have to control the narrative and say things like this. Throughout the course of history we have been through economic and political uncertainty before. What we know is that advertisers that consistently advertise through a crisis of any kind almost always come out on the other side of the crisis in better shape. We’ve seen this from the Great Depression all the way through the pandemic.

In the Great Depression we saw Kellogg’s Cereal overtake the giant, Post Cereal Company, and what did they do different, make better cereal? No. They just advertised more effectively. In the pandemic we saw Zoom rise to the top of all communication software for video conferencing as you and I meet here today. What did they do different, have a superior product? Not necessarily. They advertised steadily through the pandemic and now they’re one of the biggest leaders.

So, the secret of this is going to be controlling the narrative and getting people to understand no matter what happens in the world and politically, we have to keep advertising.

Samir Husni: Do you have more or less clients in 2024 than you did in 2023?

Ryan Dohrn: I will have more clients because when things are not good in the world and people need more help with sales, then they call me. When there is a crisis going on in the world; we’ve got Israel at play, Ukraine, you name it, I get busier because people need a lot more help.

What we’re seeing already in 2024, which is something great for you and your customers and listeners, etc., is a lot more marketing summits. I have a lot of clients inviting me and others in to have marketing summits with their advertisers so they can help control this narrative. They bring their advertisers together and say let us show you the latest in marketing trends and technology to help your business and becoming a lot more of a partner with these advertisers. That is a really great idea and I’m seeing a lot of that already in the works for 2024.

Samir Husni: Three years ago you bought Niche Media Conference; were you out of your mind? Conferences are disappearing, what were you thinking?

Ryan Dohrn: People did think I was crazy. They thought I was crazy to buy this business during the pandemic. My mission, and I really feel like it’s one of the reasons God put me on this earth, was really to help people help themselves and help their families. And the Niche Media Conference is a part of my core mission of helping publishers and salespeople make some great money with their business and make some great decisions.

So the reason I bought it is I didn’t want to see it go away. As someone who sells training services to media companies it was the best show of the year for me. I had already been a participant of the event for 18 years, so I decided to buy it and keep it going. Obviously, there’s a need because we’re seeing what used to be 200 people at an event, now we’re at 350 to 400 people, so there’s a big need out there for publishers to gather and to network together. And I think it’s just something important for publishers to be a part of.

Samir Husni: We used to have an abundance of groups like the MPA and Folio, communities such as that. Today we have a noticeable lack of these organizations, they’ve vanished. Where do you get your business health from?

Ryan Dohrn: The reason that we’re seeing some real growth is the high level of relevance of all the different topics and information that we’re presenting. So because every day I am knee deep in the media business, I really do know what it is publishers want and salespeople need. I feel like the reason some of the other groups and events have not survived is because they weren’t exceedingly relevant to the immediate needs of these publishers.

We have a panel of publishers and a panel of advertisers and we make sure that all of the topics are exceedingly relevant to the attendees that are there. The other thing is we work really hard to make it affordable and we also work really hard to only host the event in cities where people can get there in an affordable way. And I call it the Southwest rule: if you can fly Southwest direct, then that’s a good place to have an event. So we try to make it affordable for folks as well.

Relevancy and affordability are the real key components. And then also not overloading the show with sponsors. It can’t be a sales environment; it has to be a learning environment. And that’s an important piece as well.

Samir Husni: Have you considered starting the Niche Media Awards?

Ryan Dohrn: I think it’s a good idea and they did in the past. They were called the Nichee Awards and they went away during COVID because it was hard to gather all of that together. But I think we should probably resurrect them because we do need to make sure that we’re awarding people for their excellence in the magazine business. I do believe that we’ve got quite a few more years of this conference ahead.

Now we are doing a lot more digital-focused tracks and things like that. But are publisher’s track is solely focused on the print media business. And helping those groups not only survive, but thrive. And that really is a core mission of ours.

Samir Husni: It reminds me of a presentation I gave at the Niche Conference, ‘Survive Today To Thrive Tomorrow.’

Ryan Dohrn: Exactly. What’s interesting is you will learn more from your fellow publishers than you will from almost any other conference you attend. So one of the things that we do is a lot of roundtables, people sitting around and talking together. That’s where you really learn a lot.

The other thing that we did that’s different is that we invested heavily in very high end speakers. A lot of conferences you kind of take who you can get – well we actually spend money to bring in top-shelf, name brand speakers because I feel like if someone is going to spend $800 or a $1,000 to attend an event, they should walk away with some really tangible-type information. So we’ve kind of upped that a little bit as well. And then the fun factor; we always want to have a lot of fun at these events. We always try to do a lot of networking and have  a lot of fun.

Samir Husni: I noticed you’re doing a lot of marketing, besides LinkedIn.

Ryan Dohrn: Yes, the marketing component piece, which you know is core to my heart, sales and marketing, the marketing is an important piece of the puzzle. How do you market to a publisher and not be so overwhelming that it’s kind of too much in their face? But it’s important to be out there.

What’s interesting is, all the marketing tools that we use to get publishers to the Niche Media Conference are all the same tools that they should be using to get people to their events and to subscribe to their magazine. What I’ll try to do is stand in front of the group and say: one of the reasons you all are here is because of our marketing efforts, let me tell you how we got you here and how you can use those strategies to get people to your events and to subscribe to your magazine.

We also do something different that others don’t do, we focus on marketing and subscription development. And I believe the heart and soul of this business is subscription development. And not a lot of people talk about it. And so we have an entire track dedicated to marketing and subscription development. That subscription development is core, critical to success. When you look at big city and regional magazines like Our State North Carolina, one of the most profitable in the city and regional space, they are a subscription-based publication. And if they can do it, and they do it well, why can’t others? It’s a great model that they’ve put in place.

Samir Husni: And almost all the CEO’s that I’ve interviewed in the last few weeks are seeing a return to direct marketing and subscription, and they’re seeing a good response to that direct marketing too.

Ryan Dohrn: Yes, I agree. And people tend to subscribe. We are living in a world of subscribers; we subscribe to everything. So why would our media be any different? As you’ve preached for years, if you have the right content people will pay for it. But if you have content that anybody has, most people won’t. And I agree with that and applaud your efforts over the years for trying to make people understand that you can have a very robust subscription business if you have content that people will actually pay for.

Samir Husni: If you and I are talking a year from now, what would you hope to tell me you had accomplished in 2024?

Ryan Dohrn: It was just a mess. I think I’m going to say 2024 was a mess. And I’m hoping from the depths of my heart and the core of my soul, I’m hoping that won’t be the case. But unfortunately as I look across the landscape of the world, I’ve had the opportunity to speak at publishing conferences abroad, and unfortunately I think we’re going to be standing on New Year’s Eve waiting on 2025 and we’re going to say wow! 2024 was a real mess.

But my hope and my prayer going forward is that we will figure out some way to talk together and unite together and work together, because I do think we all have common needs, goals, and desires. If we can focus on those I think that we can have a better society. That and follow the 10 Commandments. That would be good too.

Samir Husni: Is there anything you’d like to add?

Ryan Dohrn: The one thing that has changed dramatically in the ad sales business is that we’ve really changed the way that we sell. From going out and saying Mr. or Ms. Advertiser, what do you want from us and finding out that delivering back is what they want.

The biggest change I’ve seen is people doing consultative selling, where they’re guiding people toward what they need to do with us as media companies as opposed to delivering on what they want. When you give somebody what they want they’re happy for a short period of time. When you give somebody what they need, you have a customer for a lifetime.

And that was the biggest change that I tried to push forward. And I saw it happen in 2023, from fulfilling people’s wants to guiding them toward their needs. And when you can make that subtle change, you’ll have a better and more robust media company and you’ll have advertiser that are happier longer.

Samir Husni: My typical last question; what keeps you up at night?

Ryan Dohrn: As I’m getting closer to the other side of my career, I have to fight every day to be relevant. And one of the things I probably think about the most and what keeps me up at night is what will I do this week to be exceedingly relevant to my clients, to other publishers, to my wife, to my children. What can I do to be relevant, because I feel like the moment I lose relevancy will be the moment I should step aside and let someone else be the voice of revenue for the media business.

Samir Husni: Thank you.

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Andy Clurman, President & CEO, AIM Media To Samir “Mr. Magazine™” Husni: “I Think There’s A Future For Print. It’s One Of The Oldest Forms Of Communication.” The Mr. Magazine™ Exclusive Interview… 

January 22, 2024

“Print is a foundation. Individually, everything we publish in print is profitable. And it’s part of our brand, position, platform, legitimacy, authenticity, all those things. You can get it, but it’s hard to get just in a digital form because there are so many people producing content all day every day.” Andy Clurman…

“We’re managing print as part of the portfolio and we’re doing it happily as long as it continues to contribute. I’ve seen a little bit of growth in print and subscription revenues in 2023, which was gratifying, particularly after the pandemic finally eased up.” Andy Clurman…

If you’re an enthusiast, AIM Media has a magazine for you. One of the world’s largest enthusiast media companies, Active Interest Media (aimmedia.com) produces leading consumer and trade events, websites, magazines, and films and TV shows that reach millions of readers, fans, and attendees in 85 countries. From Fine Homebuilding to Writer’s Digest, AIM has an eclectic mix of titles to entertain you and feed your enthusiasm.

Andy Clurman is president and CEO of the company and firmly behind AIM’s M&A (Merger & Acquisition) strategies, such as the acquisition of The Taunton Press in 2023, a respected consumer media and book business, based in Newtown, Connecticut. I spoke with Andy recently and we talked about the acquisition and how it would expand AIM’s ever-growing enthusiast audience even more. It was an insightful discussion that offered knowledge and interesting concepts. And one that I hope you enjoy.

So now, here’s the Mr. Magazine™ interview with Andy Clurman, president & CEO, Active Interest Media (AIM) Please enjoy…

But first the soundbites:

On how he would evaluate 2023: I say that 2024 is a lot more promising than 2023 was. We didn’t set out a path to make a big acquisition in 2023, but as we got into the year and we saw the results of the increases in cost and the challenges of growing without investing, we thought ok, we need to change the model here. How do you do that?

On the revenue mix of AIM’s digital and print collectible events: We are now about 52% in terms of print revenue and of that it’s about 60/40 consumer revenue to advertising revenue. The remainder is made up of digital revenue from digital products, digital memberships, online education and learning, digital events, which we do a lot of digital events, and then live events. So we still have a good portfolio of in-person events and we’re growing more of those.

On his favorite brand among AIM’s many: It depends on who’s making the most money at any given moment. It’s just like I have three kids and I might tell any one of them, you’re my favorite today. (Laughs) Some are more evolved than others. Where our woodworking business has got 10 different dimensions to it and it’s really incredible to see what’s been built there over the years, some are more one dimensional. It’s fun to have them learn from each other.

On whether they will merge any of the magazines they just acquired, such as Fine Woodworking and Popular Woodworking: We kept them separate and they have thrived in that way. Likewise, with Horticulture and Fine Gardening which are great brands and have big audiences, our belief is that if it is a consumer driven business and consumers have made a choice to be part of a brand and a community, forcing them to join another doesn’t always work out the way you thought it might.

On whether he feels there’s still a future for print: I think there’s a future for print. It’s one of the oldest forms of communication.  And we know from neurological studies that it has a different impact on people when it comes to consuming information. The tactile experience. The ability to curate and surprise people with things they weren’t expecting. And I think the fundamental demand for print is still there; the channels to get it into people’s hands is very challenged, especially from the newsstand standpoint.

On whether he thinks you can trust print more than digital: It’s funny at how print is held at such a different standard than digital, which is a good thing. You can do outrageous things on digital networks and social media networks and suffer no consequences, where if you betray your audience in print, do that at your peril.

On where Writer’s Digest fits in with all of the other titles: There are things that I personally have an affinity for, that goes with my own hobbies and interests. But as a business, where there’s a strong community of people with enough critical mass and high information needs you can build a great business around them;  Writer’s Digest has been doing this for over 100 years.

On what he would hope to tell someone that he had accomplished a year from now: With the combined energy and experience of the AIM and Taunton brands and people, I’d love to be looking back this time next year and say we have achieved some growth in our major lines of business. We don’t need to grow 20% but if we can stay ahead of inflation and  continue to evolve our brands and business we will secure the future. I’ll consider that a good day’s work.

On what keeps him up at night: We have a lot of people relying on us in our company for their welfare and prosperity.  As I tell them that even though we’re not a public company, I consider them shareholders because they’re investing their time, money and career. For us, it’s making sure that we can provide them with a good outcome and a fair return on their investment

And now the lightly edited Mr. Magazine™ interview with Andy Clurman, president & CEO, Active Interest Media.

Samir Husni: Congratulations on acquiring The Taunton Press.

Andy Clurman: Thank you.

Samir Husni: It’s one of the few merger/acquisitions of 2023 that took place in the industry. That being said, how would you evaluate 2023?

Andy Clurman: It was a tough year in terms of managing cost and inflation, all while trying to grow simultaneously. And also trying to unlock some investment dollars while you’re attempting to satisfy everyone’s demands for price increases and more money, which was part of our impetus for the acquisition after spinning off AIM.

I don’t know if I’ve talked to you since this happened, but AIM is now a private company. And that’s great; it’s still a pretty good size. But it occurred to me, in the industry, with the companies that are our relative size, there are a lot of platforms and portfolios that used to be a lot healthier. But now because costs have risen, revenue hasn’t grown and I think they are finding themselves in what I call the ‘subscale zone.’ And that means that you’re big enough that you need to have all of the services and people and platforms to manage a company that’s $25 to $50 million, but with the cost pressures you’re not able to free up enough money to invest in your growth. And if you’re not investing in your growth, then you’re probably standing still.

And standing still is really going backward because everyone wants a raise. The landlord wants a raise; the paper company wants a raise; their staff wants a raise. Somebody told me once that if you’re not growing your revenue, you’re going out of business slowly and that’s absolutely true.

Despite having phenomenal products and people and a lot of innovation, being stuck in that subscale box puts a lot of a pressure on a company. So this acquisition is a great antidote to that. It gets us out of that zone and puts us in a higher revenue tax bracket in terms of the size of the company. It gave us a ton of new, super-talented people that are a lot like our A people coming over from Taunton and they’re super innovative. With limited resources they’re laying a lot of good foundations to grow the business, which we can now do together.

So I say that 2024 is a lot more promising than 2023 was. We didn’t set out a path to make a big acquisition in 2023, but as we got into the year and we saw the results of the increases in cost and the challenges of growing without investing, we thought ok, we need to change the model here. How do you do that? It’s certainly always risky and fraught with lots of other unintended consequences, but we’ve been M&A (Merger & Acquisition)  driven for 20 years and had a lot of great success doing that. The only difference is this one is on my back and my partner’s completely to make it work. We don’t have any outside investors or banks, so we’re operating without a net.  

Samir Husni: But on one hand, I’m sure it’s a relief. The only people you have to congratulate or blame would be you or your partner.

Andy Clurman: It’s a really fun position to be in. And then on the other hand, I’m still very involved with our equine business, which is backed by some great private equity partners and we’ve been going great guns there with the Equine Network. It’s somewhat of a parallel universe, but a little different business model.

Samir Husni: You’re strong on events, digital and print, what’s the end collectibles? And what’s the revenue mix?

Andy Clurman: We are now about 52% in terms of print revenue and of that it’s about 60/40 consumer revenue to advertising revenue. The remainder is made up of digital revenue from digital products, digital memberships, online education and learning, digital events, which we do a lot of digital events, and then live events. So we still have a good portfolio of in-person events and we’re growing more of those.

We’re doing curated gardening tours internationally and domestically, which have been booming. We’re relaunching a woodworking in-person event series. We still have in-person writing events for novelists and screenwriters. We still have some boutique home shows and traditional building conferences.

So I look at the business as we have 36 revenue lines in our P&L’s, not all in equal size and magnitude, and they certainly benefit from each other, but they don’t operate in box step. We look at where the things are that we can grow and put time and investment into those.

Samir Husni: I know it’s not a fair question to ask you, but do you have a crown jewel? Do you have a favorite child among your many?

Andy Clurman: It depends on who’s making the most money at any given moment. It’s just like I have three kids and I might tell any one of them, you’re my favorite today. (Laughs) Some are more evolved than others. Where our woodworking business has got 10 different dimensions to it and it’s really credible to see what’s been built there over the years, some are more one dimensional. It’s fun to have them learn from each other.

But there’s not a template boiler plate for every brand in every market. So what works in wood working wouldn’t necessarily work in super yachts. The strength of the company is in the diversity of the markets, the brands, and the people we have. Unfortunately, I spend most of my time on fixing problems or pushing the envelope on new frontiers, so I probably don’t spend enough time appreciating when the brands are going great and our crown jewels.

Samir Husni: Are you going to merge any of the magazines you just acquired, such as Fine Woodworking and Popular Woodworking? Are they going to be combined or continue as separate entities?

Andy Clurman: It’s interesting, historically I’ve worked for companies like Times Mirror when they owned Ski Magazine and Field & Stream, then bought Skiing Magazine and Outdoor Life. So I’ve worked in companies where you had multiple brands within one category. When those brands were ad businesses and ad driven, then they easily cannibalized each other with the advertisers.

When they’re consumer driven…for example, when we bought Popular Woodworking and Horticulture out of the F+W bankruptcy and we already had Woodsmith and Garden Gate, we thought that we were just going to combine them. But as we got into it and did some research, we found out they both had unique consumer franchises. And you know well, in the magazine world one plus one equals one typically in magazines and magazine brand audiences.

So we kept them separate and they have thrived in that way. Likewise, with Fine Woodworking and Fine Gardening which are great brands and have big audiences, our belief is that if it is a consumer driven business and consumers have made a choice to be part of a brand and a community, forcing them to join another doesn’t always work out the way you thought it might.

We’re going to look at lots of ways to cross-promote, cross-sell, up-sell, and take products that exist in one but not the other. But for now, unless proven otherwise, we think we’re going to keep the brands and manage them independently.

Samir Husni: Are they going to stay in Connecticut or are you moving everything to Colorado?

Andy Clurman: We have both in Colorado and Connecticut. Our official headquarters is Des Moines, Iowa now. After we sold our Healthy Living and Outdoor group to Outside, we don’t really have a critical mass of people in Colorado anymore. Taunton has also been working remotely since the pandemic, so they only had a few people going onto their campus in Newtown. And we’ve been wildly successful working remotely.

We still have offices in Des Moines and we have our woodshop and TV studio there and office space. We’re going to keep the woodshop and office space in Newtown, Connecticut where Taunton is, for the folks who work out of there. A lot of them are producing video, producing television, and doing the hands-on woodworking projects. So we’ve leased that building going forward.

Samir Husni: I call 2023 the year of the bookazines. We’ve seen more than 1,000 SIPs come to the marketplace. A360 put 525 on the shelves.

Andy Clurman: You can thank my friend Doug Olson for that.

Samir Husni: (Laughs) Do you think there’s still a future for print or do you feel it’s changing?

Andy Clurman: I think there’s a future for print. It’s one of the oldest forms of communication.  And we know from neurological studies that it has a different impact on people when it comes to consuming information. The tactile experience. The ability to curate and surprise people with things they weren’t expecting. And I think the fundamental demand for print is still there; the channels to get it into people’s hands is very challenged, especially from the newsstand standpoint.

As much as we still produce a lot of newsstand products and we’re on the newsstand and we produce a lot of print subscription products, we’re trying to evolve the business where we’re not going to be beholden to Google and Facebook, newsstand distribution and the retail system, which I think right now would be algorithmic changes.

I’m hearing from friends of mine who run digital only companies that are seeing these massive audience drops, they’re telling me whatever Google is up to now. And that is consuming their every waking thought. I don’t want to be beholden to one big advertiser or one big platform.

Print is a foundation. Individually, everything we publish in print is profitable. And it’s part of our brand, position, platform, legitimacy, authenticity, all those things. You can get it, but it’s hard to get just in a digital form because there are so many people producing content all day every day.

Samir Husni: Let’s talk about the trust factor; can you trust print more than digital? Because once you print something you can’t change it.

Andy Clurman: Is that a rhetorical question? It’s funny at how print is held at such a different standard than digital, which is a good thing. You can do outrageous things on digital networks and social media networks and suffer no consequences, where if you betray your audience in print, do that at your peril.

I think the things that have a very strong affinity with the audience make people take ownership of a magazine. They say things like don’t do that to my magazine. I know that our editors feel the same way. The people at Fine Homebuilding or Woodsmith or Power & Motoryacht, the editors and designers all feel that responsibility from the audience.

I’m not sentimental about print, however. My first magazine job was at Skiing Magazine in New York City and I’m the one who discontinued it in print a bunch of years ago when the business didn’t work anymore.

So we’re managing print as part of the portfolio and we’re doing it happily as long as it continues to contribute. I’ve seen a little bit of growth in print and subscription revenues in 2023, which was gratifying, particularly after the pandemic finally eased up.

It’s not a line of business that private equity is going to get excited about or Wall Street gets excited about, but it’s a great business as an owner-operated private company where you’re not subject to the expectations and pressures of those kind of investors.

Samir Husni: You have all of these specialized titles with the marine brand, the hallmark, homebuilding brand and others. And you also have Writer’s Digest. Where does it fit in this group of titles that you have?

Andy Clurman: There are things that I personally have an affinity for, that goes with my own hobbies and interests. But as a business, where there’s a great, strong community of people, like my new people, with enough critical mass and information, with community wants and needs, there’s your reason. And not everything works for everyone, but we have the abilities in the people in the company to manage events, to produce online education, to produce all kinds of digital products.

So you can substitute woodworking for writing or car collecting for gardening, but our mentality and strategies are roughly the same across the whole waterfront.

Samir Husni: And it’s your oldest title at over 100-years-old?

Andy Clurman: Writer’s Digest and Horticulture are both well over 100-years-old.

Samir Husni: I wonder if we’ll ever celebrate 100 years with any digital entity?

Andy Clurman: (Laughs) Well, we always hear that Meet The Press is the longest running television show on television. I’m on the board of Yankee Publishing. And compared to Meet The Press, Yankee is the longest, continuously published periodical in America dating back, I think, 275 years. And they still sell over a million copies a year.

Samir Husni: So if you and I were talking a year from now, what would you hope to tell me you had accomplished in 2024?

Andy Clurman: We are expecting, projecting, counting on reigniting some growth in our business after spending last year fighting inflation and figuring out a transformative way to get out of that box I was describing.

Having done that, I hope to follow through with all the plans we have around that. And one of those is, we are in the late stages of building out a much more sophisticated consumer data platform and automated marketing stack, which we built a big organization around to manage that. Then we can launch a whole bunch of even nichier products because even within the audience of writers there’s people who are science fiction writers, screen writers, murder-mystery writers and more..

So we think we can identify new groups of people or smaller groups of people and have an ability to serve more tailored content and services and products of interest to them. In Power & Motoryacht you’ve got people who are center console, offshore fishing people, you’ve got people who are Great Lakes bass boat fishing people.

So even though were already very niche, we still have a pretty big tent within these markets. So being able to serve them efficiently and at a relative scale, and also do a much better job of marketing to people rather than just everybody being the same. And  to have a system set up where you’re speaking more specifically to people’s interests and serving them with a whole array of products around that.

We think that’s a growth path for us. So with the combined energy, people and experience, I’d love to be looking back this time next year and say we have all of the major lines of business growing at some rate. We don’t need to grow 20% if we can stay ahead of inflation instead of going out of business slowly. Instead, securing the future. Then I’ll consider that a good day’s work.

Samir Husni: My typical last question; what keeps you up at night?

Andy Clurman: We have a lot of people relying on us in our company for their welfare and prosperity, even though I tell them that I consider them shareholders because they’re investing their time, money and career. For us, it’s making sure that we can provide them with a good outcome. I don’t think that we’re living on the ragged edge, but we’re risk takers and we’re doing things that are hopefully for all of our benefit.

I feel like the promises have been made and the expectations have been set so that everybody is gratified to be part of this. And is proud of what they’re doing.

Samir Husni: Thank you.

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Eric Hoffman, CEO, Hoffman Media To Samir “Mr. Magazine™” Husni: “We’re Not Running From Print; We Still Embrace It.” The Mr. Magazine™ Exclusive Interview…

January 11, 2024

“I think in a world where we have our phones with us all day, Smart TVs at night, multiple monitors we’re looking at throughout the day, I think the tactile experience of print in itself really is valuable. There are people who need that in their lives.” Eric Hoffman

“Our team has stepped up in incredible ways. We’ve got great people. And it goes back to the legacy that my mom built. As a company, we’ve spent a lot of time in these last few months thinking about why we do what we do. And if you think about when Phyllis started the business 40 years ago, at its core it was to enrich people’s daily lives. And that’s still true today.” Eric Hoffman

Hoffman Media may have started out as the little engine-that-could, where a mother of twin sons took her hobbies of  needlework and sewing to a new path professionally and made it into a business. But that was 40 years ago. While Phyllis Hoffman DePiano dedicated her talent and her determination to making her company what it is today, her sons Eric and Brian Hoffman have kept it focused in the right direction since her passing in July 2023. Today, it is a family owned and operated special-interest publisher based in Birmingham, Ala. that is going strong and poised on a positive course. 

From Southern Lady to Bake from Scratch, Hoffman Media creates some of the most popular and iconic brands in the marketplace today. And Phyllis would be very proud of her sons and what they have accomplished.

I spoke with Eric recently and we discussed his position as CEO of the company. While he is grateful and proud of his mother’s faith in his abilities, he also acknowledges and recognizes her convictions in his twin brother’s creative talents – Brian is the Chief Creative Officer and Co-President of the company. They’re a fantastic team that their mother believed in.

I spoke with Eric about the things that 2023 brought to the company and changed it and to the brothers. The new leadership team, the unfortunate reductions they’d had to make, but also the camaraderie and success they established. It’s an informative interview with a great guy, a loving son and brother, and an excellent CEO. 

So please enjoy the Mr. Magazine™ interview.

 But first the soundbites:

On losing his mother, Phyllis Hoffman DePiano, in 2023: You never really expect to lose a parent, particularly at the age of 69. We worked together for 17 years; she brought me in young, and I had a little bit of experience, but I owe her for everything that I’ve learned about the business.

On how hard it was to assume the title CEO after losing his mother: Leading up to her passing, we had already started to assemble a new leadership team, aligned people across the business differently. So, to her credit, she gave me the full reins to the business. The end of June and July, we just had amazing people that could step up and really left us to focus on ourselves and our grief and everything that came with it.

On continuing to publish frequency magazines in a world where that’s an unusual idea: I think it comes down to the fact that it’s not about the quantity; it’s about the quality. I believe we’ve had this conversation before. (Laughs) We think about being in these niche markets that have this passionate base of readers and followers. If we do our job and we produce high quality, unique content, we think that will stand the test of time.

On why he’s a firm believer in print: I think it’s about following the customer. For example, this year our direct mail campaigns all exceeded budget expectations on response rate. We saw the average revenue per customer going up. So we feel confident that we’re not seeing pressure that would tell us otherwise.

On the trust factor with print: It is about building trust with the customers. We really don’t do a lot of gimmicky offers to get subscribers. I think that’s part of the integrity that you’re building. And the other things that we do: the video components, the events; everything ties back to what that brand is, print is just one component of how we interact and build that relationship.

On the rather high prices of Hoffman’s magazines and whether the audience puts up any resistance: You always do a test when it comes to these things, but my mother was also a firm believer in following your gut. As costs have gone up in the business with overhead, healthcare cost increases, paper increases, postage increases; as we think about how to continue to deliver that experience, we have to be mindful that we need to charge more. But we’re always testing. But so far it’s still a fairly healthy business.

On whether the highlight of his year was his mom naming him CEO: I would say better than that, the closeness my brother and I have been able to develop as business partners really even supersedes that. The fact that we’re a forty-year-old business, second generation, and we’re twins, we really balance each other out very well. The creative force that he is, coupled with my hands-on when it comes to the business side is great. Then seeing our team step up to support us through this year that we’ve had, it was amazing.

On what keeps him up night: I think about our strategic planning meeting that we had as an executive team in December. We probably had 50 ideas on the wall. If we could go do all of these things, what would we go do? And we challenged ourselves to focus on four. And those four things really connect back to our theme for the year on how we’re going to run the business. 

And now the lightly edited transcript of the Mr. Magazine™ interview with Eric Hoffman, CEO, Hoffman Media. 

Samir Husni: Needless to say, 2023 was a very tough year for you and your family. In your own words, can you elaborate a bit on that?

Eric Hoffman: Sure. You never really expect to lose a parent (Phyllis Hoffman DePiano), particularly at the age of 69. We worked together for 17 years; she brought me in young, and I had a little bit of experience, but I owe her for everything that I’ve learned about the business. 

Earlier in the year, one of the highlights of my career was when mom named me CEO. She was sick, but was still coming to the office when she could. Then in one meeting over lunch, she named me CEO, which was incredible and timely in that I think she knew that she was sick, and didn’t want to leave anything unsettled. What it did was set the path for the company to be able to have continuity through what was a horrible transition in July. It allowed the business to really continue to push forward.

Our team has stepped up in incredible ways. We’ve got great people. And it goes back to the legacy that my mom built. As a company, we’ve spent a lot of time in these last few months thinking about why we do what we do. And if you think about when Phyllis started the business 40 years ago, at its core it was to enrich people’s daily lives. And that’s still true today.

Samir Husni: And you did not miss a beat, there was no interruption whatsoever. Everything was published on time. How hard was that for you, becoming the CEO after what happened?

Eric Hoffman: It’s interesting, I called a meeting in the spring and I sat down with my mother to lay out some ideas I had about the business, some strategic things. I would have never asked for the title CEO; I always had deep respect for what she had and what she had built, but that was a very exciting day for me.

So leading up to her passing, we had already started to assemble a new leadership team, aligned people across the business differently. So, to her credit, she gave me the full reins to the business. At the end of July we just had amazing people that could step up and really left us to focus on ourselves and our grief and everything that came with it. 

Coming out of that, I was able to assemble a new leadership team. When I looked at the business I knew that we needed a new executive suite that would really run with great alignment and focus. So I promoted Greg Baugh to Chief Operating Officer, which was my previous job. Greg has been in the business for over 20 years and probably knows more about our business than anybody. He’s just an amazing mind and not only knows the production side, but also looks across a lot of the revenue.

Then we hired our first ever Chief Marketing Officer, Missy Polhemus, who actually worked at Time Inc. when she was younger. She spent five years, from 2008 to 2013, working with us here doing digital marketing and consumer marketing. Then she left and spent the better part of a decade doing other things, such as she helped Shipt, a large company in Birmingham that is a grocery delivery company, build, which ultimately was a fantastic exit. Then she went on to be the Chief Marketing Officer at TaxSlayer.com and so she had a unique perspective. And this past summer, at the end of July, she joined us as our first CMO, so she’s bringing a whole new level of strategy to the business, which is exciting.

We hired and ultimately promoted Laura Sappington as our Chief Financial Officer and she spent 25 years at Time Inc. working in finance, marketing and operations. She had a lot of experience on the Oxmoor House side of the book business. So the financial acumen coupled with the operations is something that we really value.

Then we promoted Brooke Bell to our Chief Content Officer. And this is an amazing story; she’s worked in virtually every aspect of editorial in our business. She’s had continual growth throughout her career. She worked really tight with my brother, Brian, who remains Co-President and our Chief Creative Officer. One of Brian’s passions, as you know, was launching Bake From Scratch, so Brooke works alongside him. Of course, she’s across all the editorial, but she’s really helped bring Bake From Scratch to life. It’s now our most profitable brand. So the energy they have put into that is really exciting to see. 

That leadership team coming together and being perfectly aligned in where we’re going as a business is great. We talked about the Why – to enrich people’s daily lives; the how is that we really are creating content and experiences that inspire people to pursue their passions. 

So  knowing those things; we think a lot about where we are in the media landscape. Everything we do is good and positive. And in a crowded media landscape with politics and negative news, shock value and all that, we get to bring positive experiences to people. We know that when our magazines arrive at someone’s house it’s a good day. One of the few things they’re probably looking forward to. 

Samir Husni: What’s your secret? Other magazine companies are trimming and cutting frequency, including major magazine companies. Yet you’ve stayed the course. That little engine that could that Phyllis started 40 years ago is still going strong. You’ve never cut the frequency and continue with all the publications. You’ve joined the crowded bookazine market; what’s your secret?

Eric Hoffman: I think it comes down to the fact that it’s not about the quantity; it’s about the quality. I believe we’ve had this conversation before. (Laughs) We think about being in these niche markets that have this passionate base of readers and followers. If we do our job and we produce high quality, unique content, we think that will stand the test of time.

I will say that if you look at our revenue mix, one of the interesting things that has changed is that print, subscription and newsstand itself really comprises just a little over half of our total revenue. So what we’ve done is really layer on other business units as ways to further service our customers. 

We launched 83 Press, which is our book imprint, and not only do our magazine brands produce books, but we’ve also really gotten into authored books. We’ve sort of become the publisher for influencers. We’ve done several projects, I think we have five or six under contract for next year; the book business will be probably north of 25% of total revenue. 

And then the consumer events business; we acquired the Original Sewing and Quilt Expos, which is nine shows around the country, we bought that business from F+W Media prior to their bankruptcy. This year we’ve seen recovery there where it’s on a path to be back to pre-COVID levels. 

And we’ve gotten into highly targeted events; we’ll do probably 15 this year, and those look more like 16 to 20 people, week long curated experiences. Bake From Scratch, for example, will probably have a dozen of them. And we call them our baking retreats. We get to do them in places like Paris, France, Italy, San Francisco, Alaska, and we do a handful of them in Birmingham in our new headquarters that we built. So the event business is double-digit growth with fantastic margins. 

We’re not running from print; we still embrace it. We have very healthy brands, but being able to take that customer through a bigger journey we think is interesting. 

And then advertising is really about 10% of the revenue mix, but very valuable in terms of margin and how we think about those brands and categories, it’s all endemic to what we do. We’re actually budgeting double-digit growth in advertising next year because of what we’ve seen. Advertisers are really looking to connect with passionate consumers now more than ever. The mass reach traditional rate base environment is a broken model. And I’ve said that before. What we’re finding out is that our larger clients really want custom experiences. They want to experience our video studios, our test kitchen, and they want a balance across print and digital. We’re now able to offer that. We’ve seen enormous growth in our home and décor category, in particular with Southern Home Magazine.

We’ve had fantastic traction in the travel and tourism business connecting people, whether that’s through southern lifestyle or culinary. We like where we’re positioned for that. 

So the revenue mix in general has changed a little bit, but healthy overall. We’ve seen the most pressure at newsstand. I think the consolidation that’s going on there, in terms of the publishers, the merger and also now having one national distributor; we still very much believe in the single copy business. You did an interview with Doug Olson and I think he kind of highlighted that, but there’s still definitely a place for the newsstand. How you think about it: where it’s distributed, what’s the price point, what are you doing there. 

I think the bookazine, the SIP business, is a pretty robust opportunity for us because we are able to be very targeted in subject matter and it becomes a little bit less of a price point.

Samir Husni: From everything you’ve said, you’re still a firm believer in print. Why? 

Eric Hoffman: I think it’s about following the customer. For example, this year our direct mail campaigns all exceeded budget expectations on response rate. We saw the average revenue per customer going up. So we feel confident that we’re not seeing pressure that would tell us otherwise. 

I think in a world where we have our phones with us all day, Smart TVs at night, multiple monitors we’re looking at throughout the day, I think the tactile experience of print in itself really is valuable. There are people who need that in their lives. And the book business too. The cookbook business is strong; I’ve probably got 100 of them at my house. I enjoy looking at them and reading them. It’s not about being antiquated, it’s really about delivering on that promise of what the brand stands for. 

Samir Husni: What about the trust factor? I’m giving a speech in Germany in May about print and trust compared to digital. Once you print a magazine you can’t go back and change something.

Eric Hoffman: I think about the authenticity that comes around, at least in our experiences. We have people every day who are passionate about what they’re doing. And they’re creating content from scratch. We’re testing recipes in a test kitchen to make sure that they work. The style of photography is shot in such a way that it can’t be duplicated. 

But it is about building trust with the customers. We really don’t do a lot of gimmicky offers to get subscribers. I think that’s part of the integrity that you’re building. And the other things that we do: the video components, the events; everything ties back to what that brand is, print is just one component of how we interact and build that relationship. 

Samir Husni: Your magazines are not cheap, such as Cast Iron, it’s almost $50 for a subscription. Some are $30 for a subscription.

Eric Hoffman: We actually have a sewing magazine called Classic Sewing and it’s a quarterly and it’s $75.

Samir Husni: Is there any resistance from the audience toward these prices?

Eric Hoffman: You always do a test when it comes to these things, but my mother was also a firm believer in following your gut. As costs have gone up in the business with overhead, healthcare cost increases, paper increases, postage increases; as we think about how to continue to deliver that experience, we have to be mindful that we need to charge more. But we’re always testing. But so far it’s still a fairly healthy business. 

Samir Husni: I know it was a tough year for your family, but what was the highlight of your year? Was it that meeting in April where your mom named you CEO?

Eric Hoffman: I would say better than that, the closeness my brother and I have been able to develop as business partners really even supersedes that. The fact that we’re a forty-year-old business, second generation, and we’re twins, we really balance each other out very well. The creative force that he is, coupled with my hands-on when it comes to the business side is great. Then seeing our team step up to support us through this year that we’ve had, it was amazing.

One of the hardest things I’ve had to do this year was implement our first-ever reduction in force that we’ve ever had to do in our 40-year history. That was incredibly difficult, but unavoidable. We tried virtually everything possible, managing costs, everything. 

And what came from that, unfortunately, was saying goodbye to super-talented, incredible people. But after that and seeing the business and our remaining people step up and take an ownership mentality; we’re already seeing the positive from that.

As we think about 2024 and real revenue growth, greater alignment across the business, and then being even more strategically focused, I would say it’s the people. That’s the highlight. It’s going through the adversity, through the loss of the founder, and some difficult choices that had to be made.

I’ll share this with you, in the last two years we were able to retire all of our debt. The business probably had four and a half million dollars of debt. Other than needing a line of credit for just managing working capital, we don’t have a lot of the burdens that many others do. 

Also, we have no outside investors. My brother and I as successors have the business. Don Logan, a legend in this business, he and his sons still own a small portion of the company, but we don’t have that private investor pressure. We have a long view on the industry. And I think it allows us to follow some of these things that we see working, like the event business and videos. 

We built up two video studios in Birmingham and we’ve seen some great things come from that. We formed a partnership with Williams Sonoma. We do a live Monday night baking class. And we’ve done over 100 live classes out of our studios and that’s become a real revenue stream. Each week we might have anywhere between 400 to 1,200 people taking the class. 

So we’ve seen the ability to make those investments into studios, we’ve built new headquarters in Birmingham, we revitalized the property in downtown Birmingham. We’re just taking a patient view of where we are and we think that’s good. There’s not many of us like that in our industry. We’re family run with no outside pressure from investors and a fairly healthy balance sheet. It gives us the ability to withstand a lot. Also lean into where we’re getting growth.

One of the things that we’re doing for the first time in the forty-year history, the company is going to an open book management. Our first town hall is set for January 16th. And through that we’re going to really be communicating to the whole business about just where we’ve been, performance, top to bottom, kind of how the game of business works. And then roll out our budget. 

More specifically is, rolling out an incentive plan where every employee in the business will participate based on our success. So as we develop greater alignment push, responsibility, accountability and authority through the organization, we think that will be an interesting way for us to grow the business and develop opportunities for everyone in the company to reward them financially and professionally. That’s starting this year. I’m excited about it because it’ll be a new approach to how we run the business. We have a lot to do. 

Samir Husni: My typical last question; what keeps you up at night?

Eric Hoffman: Wow! I wish I could tell you. (Laughs) I think about our strategic planning meeting that we had as an executive team in December. We probably had 50 ideas on the wall. If we could go do all of these things, what would we go do? And we challenged ourselves to focus on four. And those four things really connect back to our theme for the year on how we’re going to run the business.

So I guess what keeps me up at night is knowing that there are a lot of good things that we could go do. And maybe it’s getting better at saying no to 10 or 15 good ideas so that we can say yes to some great ones. We’re excited about where we’re going, but creative businesses are interesting because there’s always something new to explore, chase and figure out. You have to decide if it’s a distractor or the next homerun. 

I’d also like to express my deepest gratitude to every one of my employees. I want them to know that leading the business is a privilege and caring on the legacy that Phyllis has left us is a big burden to carry and I can’t do it alone. My brother and I can’t do it alone. It really is everyone in the organization that makes Hoffman Media such a special place. 

Samir Husni: Thank you. 

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TV Guide, TV Insider magazine and tvinsider.com President Tony Frost & Group Editorial Director, Michael Fell Bring Television Coverage In Print To A Razor-Sharp Level – The Mr. Magazine™ Exclusive Interview…

January 5, 2024

“Customers committing to longer term subscriptions and positive customer feedback. So they’re telling us that they want TV Insider, this is the magazine that they’ve been waiting for. We just have to market it on a larger scale and we have to promote it better…” Tony Frost

“You want to give people real content. There was a lot of lists online, but I think the curation is the key. We’ll pick each of the major streamers and other smaller streamers that our readers are interested in and give them an in depth amount of shows and reporting…” Michael Fell

When you think of the name TV Guide, your mind might go back about 40 years to the heyday of television and its printed cohorts, such as the aforementioned golden phoenix. And I call it a phoenix purposely because the frequency print magazine has definitely risen from the digital age’s ink ashes, along with two more great magazines from parent company NTVB Media:  TV Weekly and  now TV Insider (also frequency). While their accompanying websites are very complimentary and, in the case of tvinsider.com, going strong, you can’t emphasize enough that the print version of the magazines are just as prominent, if not more, than their pixels on a screen.

I spoke with Tony Frost, president and Michael Fell, group editorial director of the titles recently and we talked about the need for a printed streaming magazine that focused and curated television information for the readers. Tony and Michael are firm believers in print, much like yours truly. They see a definite want and need for this print magazine, along with the others. It was a refreshing discussion on something we all three love and have in common: print.

So please enjoy the Mr. Magazine™ exclusive interview…

But first the soundbites:

On what he was thinking in launching a monthly print magazine (Tony Frost): As I told you earlier in the year, Samir, Michael Fell, our group editorial director and editor in chief of TV Guide, carried out a very extensive survey of readers. And we got the response that there was a need for significantly more streaming-focused content. So we decided that we would give it a go.

On whether focused curation is the future of print (Tony Frost): Curation is a very  good word; we have experts – TV Guide’s complete editorial team  – who know TV from the inside out. The same team has brought that expertise to TV Insider. Over the whole year, the 12 issues will give you the most comprehensive guide on what to stream and why you  should watch the editors’ recommendations. The choices are carefully curated.   

On cornering the market on TV magazines and the synergy the publications are producing (Tony Frost): TV Weekly, produced out of NTVB’s Troy, Michigan HQ,  is a double issue and TV Guide is a content-laden triple. Both carry grids for regular channels  – in TV Guide’s case they have been doing this for 70 years. And we launched  TV Insider as a monthly for streamers. We’re covering all bases.

On cornering the market on TV magazines and the synergy the publications are producing (Michael Fell): You ask about synergy, I was thinking about how complementary the magazines are. I’ve always found this fascinating since Andy (DeAngelis) and Larry (MacKenzie) came on board; TV Weekly, as far as the grids and listings go are distributed regionally like TV Guide used to be.

On any changes coming up in 2024 (Michael Fell): A lot of 2023 was just seeing what works. Now we know that something like this can be successful and I think we’re going to be a little more focused on our cover choices.

On how the future magazine material might be decided (Tony Frost): In 2023, the emphasis was on what was the biggest show coming out from which streamer during the month that we went on sale. That’s where we started and continued during  2023. And now it might be that instead of doing the biggest show, we’ll still do a big show, but focus on a specific genre. 

On any predictions on streaming (Michael Fell): The reporting really settled into a certain groove post-strike about the contraction of the streaming services, such as not spending as much money, not going crazy with sequels, and being really focused. But we’re all about the consumers. And to me that’s a great thing, because streaming is THIS big and so if it becomes just THAT big, it becomes easier to handle for the consumers and we can in turn be more focused and curated for them.

On what they’d like to say that they had accomplished within the year (Tony Frost): We’re looking to extend our reach; we’re looking to make the magazine more visible; we’re looking for twice as many subscribers, and we’re seeing very encouraging early renewal indicators.

On what keeps them up at night (Michael Fell): I’m sleeping pretty well. (Laughs)

On what keeps them up at night (Tony Frost): There’s not much that keeps me awake at night, let me tell you. (Laughs too) 

And now the lightly edited transcript of the Mr. Magazine™ interview with Tony Frost, president TV Insider, & Michael Fell, group editorial director and editor in chief, TV Guide. 

Samir Husni: I’m calling 2023 the year of bookazines. We have more than 1,000 bookazines published and less than 100 regular frequency magazines. It may be closer to 50, I haven’t had a chance to count mine yet. Yet, if my memory serves me right, you are the only publisher launching a monthly magazine in 2023. Almost all of the new magazines that came out in 2023 are either quarterlies, bimonthlies, or twice a year. But you have launched a monthly. What were you thinking?

Tony Frost: As I told you earlier in the year, Samir, Michael Fell, our group editorial director and editor in chief of TV Guide, carried out a very extensive survey of readers. And we got the response that there was a need for a significant amount of  streaming-focused content. So we decided that we would give it a go.

And so far, it’s been an exciting challenge. We’re undoubtedly producing a very good magazine, getting a lot of praise from the industry and support from subscribers. And a decent number of them have signed up for a two-year deal, not just one. The numbers aren’t huge, but they are very encouraging. Our first subscription issue  was in April and after eight months we hit our first 12 months subs’ target. That is impressive. And we’re going to build on that in 2024.

We recognize the challenges of print magazine economics in the current climate, so we did take a cautious approach with marketing spend. And we decided that we had to make every test dollar count. The same with newsstand; we’ve been very cautious with our retail presence. But we feel there is support for this title. We used 2023 as an experiment  to see what works on the cover. We’ve gone from the launch issue with Kiefer Sutherland in March and his then new action series, to costume drama with Bridgerton. We’ve done the final season of Billions and  Arnold Schwarzenegger’s first  TV role in Fubar. By the way, Arnold,  loved the magazine – he complimented us big time on it. Plus we’ve tested Sci-Fi on the cover with Marvel’s Loki.

They’ve all sold similar amounts at newsstands, but Bridgerton and Loki seem to be the most solid. So we’ve been learning as we go along – in 2024 we aim to put pedal to metal. For instance, I believe we have a new Bridgerton in the spring, is that right, Michael?

Michael Fell : Yep, May is the next season.

Tony Frost: So we’ll be all over that for our readers. And we have The Walking Dead as well!

Michael Fell: Yes, Rick and Michonne are coming back at the end of February. So we’re looking at that as a possible March issue. And if I could add something to Tony’s response to your original question, the why of it all has to do with the volume of programming.

You can go back a year ago and go online and find television guidance, and some of this is still true today. There are a lot of lists where people will recreate the publicity release list of stuff coming up in a particular month. It’ll just be a list of titles with no information. Or a little plot info. You often find 50 best shows on Netflix to watch now. And I’m looking at that list and I’m thinking I know those aren’t the best shows; I can see they’re just adding a few lines to the press release from the titles. I think there was a need that we saw. A curated, focused, structured need for reviews and guidance where we report on the shows. 

You want to give people real content. It wasn’t there online. We’ll pick each of the major streamers and other smaller streamers that our readers are interested in and give them an in depth amount of shows and reporting. But it’s still something that they can understand and appreciate and take hold of, as opposed to the massive lists and surface reporting that was online. I really think curation is the key.

Samir Husni: So do you think focused curation is the future of print in 2024?

Tony Frost:  Curation is a very  good word; we have experts – TV Guide’s complete editorial team  – who know TV from the inside out. The same team has brought that expertise to TV Insider. Over the whole year, the 12 issues will give you the most comprehensive guide on what to stream and why you  should watch the editors’ recommendations. The choices are carefully curated.   

Michael Fell: The services? It doesn’t stop. It keeps coming up. We cover 10 to 12 of the premier streamers. Our readers will often request info about smaller services like Acorn and Britbox. A big part of what the magazine does is provide the library material. Going back, there’s so much volume on television, is a monthly magazine that has a fair amount of library content; is that worth it to the reader? And we decided internally that it was. 

I told Tony this once; just before we were launching the magazine, I was in Tucson, Arizona visiting my brother and we were talking… do you know Mike Flanagan, Samir? He does a lot of shows on Netflix, like The Haunting of Hill House and Bly Manor. We were talking about some of his series and my brother mentioned how Mike Flanagan reuses some of his actors on different shows.

We were talking about Bly Manor and Midnight Mass and I asked him what about The Haunting of Hill House, which was Mike Flanagan’s first big Netflix series. He was like – what! I never even heard of it. And I was staring at my brother who subscribed to TV Guide magazine, was married and had two kids, one in college and one about to go to college, and I told him that his statement was proof to me that a monthly magazine with as much news stuff as we can, which also has a fair amount of library material, would be of major use to readers. He didn’t know anything about The Haunting of Hill House – and he liked Mike Flanagan’s other shows. I told him that I had a magazine for him that would be launching soon. 

Tony Frost: There’s 82 networks, 42 streamers, and 26 production studios currently. Plenty for us to write about. (Laughs) There’s also a bit of reverse engineering here, which I told you about earlier. First we had our well-established website, tvinsider.com, which has 10 million page views per month, so a lot of the work that Michael’s team does is repurposed on the website creating a natural synergy between the two. Also, tvinsider.com has proved to be a valuable source for new subscribers. So one supports the other and that has been a success.

Next year, apart from putting to use what we learned this year editorially and going deeper into that, we will continue drawing in subscriptions through traditional methods, reach new external audiences by direct mail and we’ve taken on a new digital marketing agency, named  salestube, based in Warsaw, Poland, to optimize paid search and social media efforts across all platforms for an even broader reach. That’s very important. 

As exciting as the material is that Michael’s team creates, we need more visibility; we have to get out there. And our website helps with the visibility. It’s very hard to make an impression at newsstand.  As you said Samir, there are so many SIPs out there. We have a small draw at newsstand which we use to really test covers and   editorial content,  as opposed to bringing in any real revenue. Ultimately, we see TV Insider as a subscription model, but that doesn’t mean in 2024 we won’t attempt some bold moves at newsstand.

Samir Husni: Let me ask you about your company, not only TV Insider. You’ve cornered the television magazine market. You have TV Guide, TV Weekly, and now you have TV Insider. In its heyday, TV Guide used to have 18 million in circulation, when there were no digital guides or anything. Is there any synergy in all of these guides you are producing?

Tony Frost: In this day and age, TV Guide magazine has a million subscribers And is jam-packed with content. That number is still very impressive. TV Weekly is doing well and in TV Guide we’ve just launched  “Extra” –  for subscribers to get digital access to a newsletter and grids updated every 24 hours. We are not standing still!

Michael Fell: In our 2024 preview issue we’re launching a newsletter service called “TV Guide Magazine Extra.” This service is just for subscribers and it’s a weekly newsletter serving two purposes. One is to give them access to online grids and listings, which are being updated every single day.

There is still a lot of appointment viewing, watching network and cable television, so we want to make sure that their literal day-to-day guidance is accurate. So this newsletter is going to provide online links to daily updated grids that are substantial with programming information and plot information that you won’t find anywhere else. Even on websites that already have online grids, the detail that will be provided is amazing. 

And also we’ll update them with new news items and articles within the newsletter for programming information, story information that we may not have been on top of in the previous magazine. So we want to make sure they’re completely updated with story and programming information.

Tony Frost: Last year when paper costs were sky high and most other chargesws were going through the roof, we had to make adjustments. The triple issue is a very robust magazine with a lot of content. 

Michael Fell: Going back to your question, you asked about synergy, I was thinking about how complementary the magazines are. I’ve always found this fascinating since Andy (DeAngelis) and Larry (MacKenzie) came on board; TV Weekly, as far as the grids and listings go are distributed regionally like TV Guide used to be. It’s almost ironic that the guys who came and took over TV Guide had their own guidance products which were being delivered regionally, which we know in publishing and printing, the paper and postage end is extremely difficult. But they are able to put Channel 2 for CBS because they’re locally delivered,

Tony Frost: TV Weekly is a bi-weekly listings magazine,  with regional editions just like TV Guide used to have. It is a valuable tool for many traditional TV users.

Michael Fell: Yes, so we take care of that customer who’s looking for really local information.

Samir Husni: Yes, such as mine is the Memphis area.

Tony Frost: Exactly. So TV Weekly is a double and TV Guide is now a triple. And we have TV Insider as a monthly for streamers. We’re covering all bases. 

Samir Husni: As we look forward toward 2024, will there be any major change coming up in the New Year? As compared to 2023?

Michael Fell: A lot of 2023 was just seeing what works. Now we know that something like this can be successful and I think we’re going to be a little more focused on our cover choices. If you look at all the covers, they’re certainly very broad, covering your hit Netflix dramas, Marvel Sci-Fi’s, maybe we’ll think about DC, I don’t know. (Laughs) I try, I really do try with DC and Zack Snyder, but it’s on and off. The biggest star in the world, Arnold Schwarzenegger, a great serial drama coming from Showtime; we’ve covered all kinds of shows. And I can’t tell you what it is right now, but I think what we’re going to be able to do in 2024 is be more focused on the covers. And really drill down on what’s going to work.

Samir Husni: How do you decide what you’d like for the material to be?

Tony Frost: In 2023, the emphasis was on what was the biggest show coming out from which streamer during the month that we went on sale. That’s where we started and continued during  2023. And now it might be that instead of doing the biggest show, we’ll still do a big show, but focus on a specific genre.

Samir Husni: Do you have any predictions about streaming? Will it continue to go up or is it hitting its status quo?

Michael Fell: The reporting really settled into a certain groove post-strike about the contraction of the streaming services, such as not spending as much money, not going crazy with sequels, and being really focused. But we’re all about the consumers. And to me that’s a great thing, because streaming is THIS big and so if it becomes just THAT big, it becomes easier to handle for the consumers and we can in turn be more focused and curated for them. 

There’s still going to be an amazing amount of overwhelming television and if the reporting from the industry says the sky is falling, we’re still thinking more about the consumers’ point of view. Such as number one: they’re not going to notice and two: it’s around the edges. And now streamers are focusing on, hey, maybe we shouldn’t do that fancy show that no one watched but we got to work with this great director. They’re like, let’s make some more shows that people are going to watch. And that’s all good for the consumer, the watcher, the viewer and that’s our audience. We’re not really industry-focused, we cover the industry, but always from the consumer point of view.

So, there will be some contraction, but I think it’s all good for the viewers. There will be plenty to watch. I’m just not crazy about the people feeling overwhelmed, especially if they’re reading our magazine.

Samir Husni: Let’s imagine that we’re in December 2024, what would you like to tell me you had accomplished throughout the year?

Tony Frost: We’re looking to extend our reach; we’re looking to make the magazine more visible; we’re looking for twice as many subscribers, and we’re seeing very encouraging early renewal indicators. Customers committing to longer term subscriptions and positive customer feedback. So they’re telling us that they want TV Insider, this is the magazine that they’ve been waiting for. We just have to market it on a larger scale and we have to promote it better. 

Samir Husni: My typical last question; what keeps you up at night?

Michael Fell: I’m sleeping pretty well. (Laughs)

Tony Frost: There’s not much that keeps me awake at night, let me tell you. (Laughs ,too)

I did want to say that one of our biggest successes over the past couple of years has been Yellowstone. We covered it from the beginning. TV Guide was the first  magazine to put  Yellowstone on its cover. Our  Yellowstone articles have been repurposed for our website tvinsider.com and we did three SIPs under the TV Guide logo. Obviously, the show has been featured in TV Insider magazine on a regular basis. In November we completed our fourth Yellowstone SIP in a partnership with a360, under the subhead The Complete Story – All Four Seasons. It has sold well in a short time with a cover price of  $13.99. We are happy with the results so far – and so are a360. I use this as an example of how important it is for a company like ours to be nimble and smart … always looking for the next opportunity.

Samir Husni: Thank you.

h1

Mr. Magazine™ Names TV Insider Magazine 2023 Launch of the Year + 10 Most Notables

January 2, 2024

More Than 1,200 Bookazines And At Least 71 Magazines Were Launched Last Year.

Dr. Jen Ashton,  Full Pour, GeN 3, Greenwood Ave., Highlights Brain Play, Nuts, OVR, The B,Tezza, And Trails Are The 10 Most Notable Launches…

2023 could easily go down in history as the year of the bookazine. More than 1,200 titles were launched last year covering every subject or personality under the sun (dead or alive, may I add). However, in the midst of this ocean of bookazines, there were also some brave souls who decided to buck the trend and publish magazines with frequency.

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Leading the pack was the publisher of TV Guide magazine , which in March brought the only monthly new title in 2023, TV Insider, a magazine for those who want to know what to stream next. That daring monthly launch and the need for a television streaming guide in the midst of all the streaming platforms available , made it easy for Mr.Magazine™ to name TV Insider the 2023 launch of the year. (Look for my interview with the president of TV Insider Tony Frost and its group editorial director Michael Fell on Friday).

And the 10 most notable launches of 2023, with quotes from their first editorial, in alphabetical order are:

Dr. Jen Ashton:  “ From menopause to mental health, from sleep to sugar control, from thinning hair to skin rejuvenation, from weight loss meds to workouts that work – I’ve covered health topics you’ve told me are important to you.  I hear you, and I am fluent in women’s health.” Dr. Ashton, Editor- In-Chief.

Full Pour: “Here at Full Pour, we love a good glass as much as anyone.  Whether it be wine or beer, a spirited sip, an infused creation, a zero-proof selection or even a great cup of coffee or tea, we’re into it all – true beverage lovers through and through.” Lauren Buzzeo, Editor and Publisher.

GeN 3: “ While well on its way to becoming an overused buzzword, Web3 is more than just passing hype.  The fundamental concepts behind this arguably overused term are enduring and impactful… While developers continue to create and build, GeN3 steps forward to showcase the latest developments and innovations as they happen.  We are here to tell the story of Web3.” Sarah Block, Editor

Greenwood Ave.: “We seek to uplift entrepreneurs standing on the shoulders of those who came before us and, in doing so, inspire the next generation of Black makers, doers, and dreamers not just in Tulsa, but around the world.  Greenwood Ave. is everywhere.” Trey Thaxton, Founder.

Highlights Brain Play:  “Are you mad about mazes, loco for logic puzzles, and bonkers for board games? If you’re like us, you will love them all.  As “puzzle people,” we are not afraid to take on a challenge. We know that every problem has a solution, and we are determined to figure it out.” The Editors

Nuts:  “ Fashion magazines have traditionally sold dreams. The mood of Nuts is anxiety and malaise—the abortive night out, the workout gone wrong, the branch of Footlocker about to get looted.  Yet there’s something else deep within it, too: for one, the hope that the 21st -century angst expressed by the anonymous voices haunting these monochrome pages might one day be dispelled.” Alex Needham.  (Nuts editor and creative director is Richard Turley).

OVR: “ OVR is about getting out there in our vehicles to responsibly explore and discover the world around us.  Whether we’re forging ahead into the backwoods or taking a well known route on a favorite road trip, it’s all about getting out and enjoying the ride as well as the destination.” Jerry Tsai, Editorial Director.

TEZZA:  “The app started with the two of us, following a passion and building something together just because we love it. The fact that it has grown so much and is used by millions of creators around the world is just as humbling as it is invigorating… And with that we give TEZZA MAGAZINE Issue 01.  This will be the first of many and we can’t wait to feature more artists and creators in the years to come.” xx Tezza & Cole, The Founders.

The B: “ Perhaps you are visiting for the first time, or maybe you attended summer camp or college nearby and now have property in the surrounding area.  Or you’re lucky enough to be a local.  Whatever the case, I expect you relish our creative culture, outdoor pursuits, and good living. The Berkshires speaks to you.” Michelle Thorpe Petricca, Publisher

Trails: “ This magazine is a return to the established route – quality journalism, printed in a real magazine, with a focus on the adventures that encourage us all to get outside – and our chance to improve on it.”  Ryan Wichelns, Editor-In-Chief.

And there you have the cream of the crop from 2023. Looking forward to a healthy and prosperous new magazine year in 2024. Remember, if it is not ink on paper, it is not a magazine.

All the best

Samir “Mr. Magazine™” Husni